Health inspection·August 25, 2025

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to prevent and protect residents from verbal abuse for two (R1 and R2) out of four residents reviewed for resident-to-resident abuse. The findings include:R1's face sheet showed R1's admission date was on 1/6/25 with diagnoses not limited to Asthma, Bipolar disorder, Hypertensive heart disease without heart failure, Delusional disorders, Other psychoactive substance use, Other chronic pain, Anxiety disorder, Insomnia. MDS (Minimum Data Set) dated 7/9/25 showed R1's cognition was intact.R2's face sheet showed R2's admission date was on 5/30/25 with diagnoses not limited to Hemiplegia, unspecified affecting left dominant side, Bipolar disorder, Chronic obstructive pulmonary disease, Type 2 diabetes mellitus, Myelodysplastic syndrome, Pathological fracture left ankle, Spinal stenosis cervical region, Hypertensive heart disease without heart failure, Chronic kidney disease, Generalized anxiety disorder, Schizoaffective disorder, Personal history of transient ischemic attack (TIA), and cerebral infarction, Nicotine dependence. MDS dated [DATE] showed R2's cognition was moderately impaired.On 8/24/25 At 10:05AM observed R1 ambulating with a walker with steady gait, alert, oriented x 3, and verbally responsive. R1 said about a couple of weekends ago, R2 threatened/harassed her. She said R2 was going to attack me or hit me. R2 was shouting at me. R1 further stated that R2 cursed her and stated, B****, get out of my way. F*** you. I will beat you're a** out. On 8/24/25 at 10:24am R2 observed sitting up in a wheelchair by his bedside, alert and oriented x 3, verbally responsive. He said about a couple of weekends ago, R1 called him N***R. R2 said R1 is mad at him whenever she saw him. He said R1 cursed him and called out names whenever he is coming. R2 stated R1 yelled/screamed at him saying F*** you, F*** off. R2 said he cursed back at R1 and stated leave me alone, CRAZY or I will knock on your a** out, F*** you. R2 said he yelled/screamed/cursed R1 too. On 8/24/25 At 10:53AM V3 (Licensed Practical Nurse/LPN) said had worked with R1. Surveyor reviewed R1's EHR (electronic health record) with V3 and he stated he wrote progress notes for R1 on 8/10/25. V3 said there was incident between R1 and R2 on 8/10/25. He said R1 was verbally aggressive with R2, there was a lot of back and forth between R1 and R2 but did not hear specific words that they (R1 and R2) were saying to each other. V3 said both R1 and R2 were raising voices/yelling at each other. V3 said he could hear upset voices from R1 and R2 but was not able to hear specific words. He said staff separated R1 and R2. V3 said it was reported to him that that R1 was harassing R2 with yelling profanities or using swear words probably F*** words. V3 said R1 and R2 were using not appropriate language - more of aggressive words but can't say specific words or appropriate language that were used by R1 and R2. R1's Progress Note dated 8/10/25 by V3 (LPN) showed in part: R1 has been verbally aggressive with various staff/peers. Staff received complaints from peers/staff that R1 was agitating other clients unprovoked by yelling profanities at them.R1's Care plan dated 1/6/25 showed in part: R1 is at risk for abuse due to residing at a long-term care facility. Resident will be free of abuse/neglect daily.On 8/24/25 At 11:07AM V9 (Certified (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 146149 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 146149 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Westwood Vlge Nrsg and Rhb Ctr 2444 West Touhy Avenue Chicago, IL 60645 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)