Inspection·January 10, 2026

F 0563 Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident was allowed family visitors for 1 of 3 residents (R1) reviewed for resident rights regarding visitation in the sample of 6.The findings include:R1's admission record shows he was admitted to the facility on [DATE] with multiple diagnoses including Parkinson's disease and unspecified dementia. R1's annual resident assessment and care screening of 10/7/25 documents R1 has moderate cognitive impairment.On 1/10/26 at 9:40 AM, R1 said he has a blended family, he has 3 daughters, and his wife has a son and a daughter. R1 said there has been a lot of internal conflict. R1 said he has no problems with his daughters coming to visit with him. R1 said his stepson (V7) is his Power of Attorney (POA). R1 said V7 does not get along with his daughters and has blocked them from the phones and blocked them from visiting. R1 said there should not be any restrictions to any of his children visiting. 1/9/26 at 1:40 PM, V6 (R1's daughter) said on 1/3/26 she drove 3.5 hours to visit R1. Upon her arrival the staff asked her name, and she told them she was R1's daughter. The staff informed V6 she was on a list of people not allowed to visit per the POA. V6 said the staff called the police to have V6 removed, and when the police arrived the police said V6 was trespassing and the POA did not want her there. V6 said she then called V5 (Ombudsman) because there was no reason for the visit to be denied. On 1/9/26 at 8:30 AM, V5 said V5 was called on 1/3/26 by V6 stating the facility had called the police on V6 for attempting to visit her father (R1). V5 said there has been a dispute with the POA and the POA was denying visitation. V5 said the facility is under the impression there is no contact. V5 said there should not be any impasse, and it is a basic resident right. The facility has a responsibility to the resident to allow a visit. V5 said there should never have been a barrier to this visit.On 1/10/26 at 8:41 am a sign posted at the nurse's station read: As per R1 and (R1s wife) POA request, please restrict visitation of the following: V6 and V11 (daughter and son in law), V9 and V16 (daughter and son in law), V10 and V17 (daughter and son in law), and V18 (family). If they refuse to leave the premises, you may contact the police. -[NAME] Management.On 1/10/26 at 9:33 AM, V1 (Administrator) said R1 was alert and oriented to maybe 2 or 3, he does have his off days. He has been in the facility about 8 months. He said he has an interesting family. His stepson is the POA, and (R1) has 3 daughters. The family dynamics have spilled over since he has been here, and there is a lot of bad blood. (V7) does not get along with the daughters. Even so, the POA cannot restrict visits. (R1) can have anyone visit. V1 said the sign posted at the nurse's station reflects what V7 had requested, but it does need to come down. V1 said the sign should probably say to alert V1 or V2 Director of Nursing when the daughters arrive in the facility. On 1/10/26 at 11:50 AM, V15 (Receptionist) said on 1/3/26, she was working at the desk when V6 came in to visit. V6 said she was there to visit her father and refused to give her name. V15 said she informed V6 she was not able to see her father and reported to V12 (Registered Nurse). V15 said V12 informed V6 she was not able to see R1, and the police were called. When Residents Affected - Few Note: The nursing home is disputing this citation. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 146170 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 146170 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/10/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Asbury Gardens Nsg & Rehab 212 Airport Road North Aurora, IL 60542 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)