F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to maintain a shower chair in a safe condition for 1 (R1) of 6
residents reviewed for accidents in the sample of 6. This failure resulted in R1's foot getting caught in the
rubber strips of the shower chair causing a nondisplaced spiral fracture of shaft of right tibia.
This past non-compliance occurred between 1/24/25 and 1/28/25.
R1's face sheet documents R1 was admitted to the facility on [DATE]. The same face sheet list some of
R1's diagnoses as nondisplaced spiral fracture of shaft of right tibia, subsequent encounter for closed
fracture with routine healing, Unspecified dementia, unspecified severity, with other behavioral disturbance,
squamous cell carcinoma of skin of unspecified upper limb, including shoulder.
R1's MDS (Minimum Data Set) dated 1/3/25 documents R1 has a BIMS (Brief Interview of Mental Status)
of 99, which indicates R1 was unable to complete the interview. The same MDS notes R1 has impairments
of both upper and lower extremities, is dependent for showering/bathing self and tub/shower transfer.
R1's Serious Injury Incident and Communicable Disease Report dated 1/25/25 documents R1 had an injury
of known source that happened on 1/24/25. This report documents V8 (CNA/Certified Nurse Assistant) and
V13 (CNA) were pushing R1 in a shower chair to the shower room when R1 screamed out my leg, my leg.
When V8 looked down R1 foot had slipped through the slats of the footrest and was stuck. When getting the
foot free, V8 heard a pop in R1's ankle. R1 was send to the ER (Emergency Room) and was admitted for a
right tibia fracture. The report documents the shower chair was removed from service and education was
done for all staff on safe transfers and ambulation of residents.
On 2/18/25 at 8:45 am, V1 (Administrator) said she is familiar with the incident of 1/24/25 with R1. V1 said
she did do an investigation, just not a full investigation since the problem was clear. V1 said she did take
statements from the involved staff and if they didn't know what happened, she would have investigated it
further. V1 stated she also had them do a return demonstration of what happened. V1 said that the shower
chair in question was taken out of use until maintenance looked at it. V1 said that the plastic strips were
stretched out and loose on the leg area of the chair.
On 2/18/25 at 1:40pm, V8 (CNA/Certified Nurse Assistant) said that her and V13 (CNA) were getting ready
to shower R1. V8 said that they were in R1's room and had placed her in the shower chair using a
mechanical lift. V8 said the left pad was left underneath R1. V8 said they opened R1's door and began
pushing her to the shower room. V8 said that on the way, R1 yelled my leg, my leg. V8 said she
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
146171
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146171
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Carbondale
2940 W Westridge Place
Carbondale, IL 62901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
stopped pushing the chair immediately. V8 said this is when she saw that R1's foot had went through the
rubber strips in the chair. V8 said they went on and pushed her in the shower room for privacy and when
they got to the shower room, she pushed the lever to lower the foot rest down and that didn't help to get her
foot out. V8 said she held R1's knee with one hand and the foot with the other and this is when she heard a
pop. V8 said that R1's foot was turned out after the pop and she sent V13 to get the nurse. V8 said that the
nurse came in and called V3 over to look at it also. V8 said that V3 bandaged the skin tear on R1's leg. V3
said that R1's leg was starting to swell a little. V8 said that the nurse said they were sending her to the
emergency room for evaluation. V8 said they cleaned R1 up and got her dressed and put R1 back in bed
while waiting on the ambulance to come.
On 2/18/25 at 2:10pm, V13 (CNA) said she was working with V8 when the incident with R1 occurred. V13
said that her and V8 had transferred R1 from her bed to the shower chair using a mechanical lift. V13 said
when they were pushing R1 to the shower room, R1 said my foot, my foot. V13 said they stopped and
looked and then noticed R1's foot was caught in the rubber strips on the shower chair. V13 said that V8 was
trying to get R1's foot out, and felt and heard a pop. V13 said she immediately went to get the nurse. V13
said that V3 bandaged the skin tear that was bleeding. V13 said they got R1 cleaned up and dressed and
put her back in bed to wait on the ambulance.
On 2/18/25 at 10:30 am, V3 (RN/Registered Nurse) said she was on duty the evening of 1/24/25. V3 said
the nurse on R1's hall was new, and she called V3 to come over and help her. V3 said when she got there,
the CNA's (V8 and V13) told her they heard a pop when they were getting her foot out of the rubber strips.
V3 said the mechanical lift pad was underneath R1 and she was sitting like normal in the shower chair. V3
said that R1's right shin was bleeding from a skin tear and she cleaned the wound and applied steri strips.
V3 said she agreed with the nurse on that hall that R1 needed to be sent out for evaluation. V3 said she
was not aware of any problems with the shower chairs prior to the incident. V3 said the chair was taken out
of use until maintenance could look at it.
On 2/18/25 at 9:20 am, V2 (DON/Director of Nurses) said the incident with R1 was reported after it
happened on 1/24/25 by one of the nurses. V2 said that V8 (CNA/Certified Nurse Assistant) and V13 (CNA)
were taking R1 to the shower by pushing her in the shower chair from R1's room. R1 said the shower chair
has a foldable layout with rubber strips. V2 said that R1 yelled my foot, my foot. V2 said staff looked and
found that R1's foot had went through the rubber strips. V2 said he did an in-service later that evening on
proper transfers. V2 said the chair was taken out of use until maintenance could look at it. V2 said the
corporate guy (V5/Regional Therapy Consultant) and V4 (Maintenance Director) both looked at the chair
and said the rubber strips were a little loose. V2 said that the nurses on duty that night were V3
(RN/Registered Nurse) and the other nurse was on vacation at this time.
On 2/18/25 at 10:40 am, V4 (Maintenance Director) said the chairs have rubber strips on them and they do
get stretched out with use. V4 said he did inspect the shower chair the next day and the rubber strips were
loose and stretched out. V4 said he tightened them up. V4 said that he checks the kitchen equipment
monthly, but does not check shower or bathroom equipment except on an as needed basis. V4 said he is
now doing daily checks of bathroom/shower equipment.
On 2/18/25 at 10:50 am, V5 (Regional Therapy Consultant) said he looked at the shower chair with V4. V5
said one of the strips was loose and it was fixed immediately. V5 said that they do monthly checks on
equipment like mechanical lifts, sit to stands but that bathroom equipment like shower chairs is done on an
as needed basis.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146171
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146171
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Manor Court of Carbondale
2940 W Westridge Place
Carbondale, IL 62901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
R1's Resident Progress note dated 1/24/25 at 4:05 pm documents, CNA alerted this nurse that during a
transfer to the shower chair her right foot got tangled up and they heard a snap/pop and the patient yelled
in pain also received a skin tear to the front of her shin, measures 4.5 cm (centimeters) x 4 cm, well
approximated with 6 steri strips and optifoam on top for bleeding. This nurse assessed the foot/ankle and
noticed swelling and that the skin is hot to the touch. The patient also yelled when this nurse tried to move
her foot to look at it resident is being sent to ED (Emergency Department) for eval.
Local Hospital Document labeled Hospital Discharge Summary notes R1's admission date of 1/24/25 and
discharge date of 2/5/25. The same document notes R1's initial encounter presented from Nursing Home
for Right ankle pop .X-ray of Right ankle reveals open distal tibial fracture per my read ortho has been
consulted, plans to see in the am, patient had right ankle splinted, now being admitted for further
evaluation. The same document notes an X-ray done on 1/25/24 with an impression of mildly displaced
oblique fracture of the distal right tibia.
Facility Document labeled Policy, revised on 11/12 note Our safe Resident Handling Program is designed to
meet the following Goals Protect staff and Residents from injury. The same document also noted under
Procedure .#7. To ensure equipment is in proper operating condition, maintenance personnel will be
designated to make regular equipment checks.
Prior to the survey date, the facility took the following corrective actions to correct the non-compliance:
On 2/18/25, V1 provided a form labeled Department Head meeting dated 1/28/25. V1 said that the incident
with R1 was discussed at their morning meeting on 1/28/25. V1 said they discussed all of the residents it
effected, and preventing accidents in the future. V1 said their next QAPI meeting is the end of February, and
this topic will be discussed again then. On 2/19/25 at 1:20pm, V1 said that all department heads attend
morning meeting and they are also members of the QAPI (Quality Assurance and Performance
Improvement) committee. On 2/18/25 at 2:30pm, V1 said that the DON did an in-service on 1/24/25 on
proper transfers.
1. Immediate Corrective Action: Staff were in-serviced on 1/24/25 on Safe Resident Handling.
2. System Maintenance: Plan of Correction Audit Tracking note that equipment (shower chair) are being
checked for safety at least weekly.
3. Other Residents with the Potential to be Affected: All residents have the potential to be affected by the
alleged deficient practice
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146171
If continuation sheet
Page 3 of 3