F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
Based on observations, interviews and record reviews the facility failed to implement safety interventions
and provide supervision to prevent a resident from injury when drinking hot liquids.
This failure resulted in R1 sustaining 1st and 2nd degree burns to her chest.
This applies to 1 of 3 residents (R1) reviewed for dependent assistance with feeding in a sample of 4.
The findings include:
R1's electronic health record showed that on 3/9/25, R1 was sent to the local community hospital for
evaluation and treatment to burns on her chest. R1 has diagnoses including quadriplegia (loss of motor and
sensory function in all four limbs), C5 - C7 complete.
On 3/18/25 at 10:50 AM R1, who is alert and oriented, was in her bed with a picture of water and a large
cup of ice coffee with extra-long flexible straws that reached R1's mouth. R1 said that on 3/9/25 she was
alone drinking her hot cup of coffee. The cup of coffee did not have a lid on the cup, and she used a straw
to drink it. R1 said coffee came out of the straw and burned her chest and she was sent to the emergency
room for the burns.
R1's 3/13/25 11:12 AM Nursing Progress Note showed that on 3/9/25 R1 was sent to the emergency room
for burns to her chest due to coffee spillage. The progress note showed that R1 said that the coffee came
out of the straw and on to her chest.
R1's emergency report of 3/9/25 showed that the left side of R1's chest wall, and along the left side of the
clavicle had 1st and 2nd degree burns with 2 areas of blistering.
R1's 9/25/24 Fluoroscopic Swallowing Study recommendations showed, supervision 1:1, and liquid
viscosity thin, no straws.
R1's 3/9/26 MDS (Minimum Data Set) section GG showed that R1 is dependent on staff for eating.
R1's 2/17/25 care plan showed R1 is at risk for aspiration with interventions of no straws and assess for
residual food in mouth.
R1's 3/10/25 Wound Notes showed that R1 had 15.2 cm x 16.8 cm burns to upper chest with a surface
area of 255.36 cm, along with fluid filled blisters. The report showed an order for Silver
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
146172
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146172
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spring Creek
777 Draper Avenue
Joliet, IL 60432
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Sulfadiazine to be applied twice a day for 30 days.
Level of Harm - Actual harm
On 3/18/25 at 2:08 PM, V4 CNA (Certified Nurse's assistant) said that on 3/9/25 around 10 - 1030 am R1
asked her to warm up her cup of coffee. V4 said she warmed the coffee up in the microwave for 30 seconds
and gave it back to R1. V4 said that R1 said it was still not hot enough and V4 said she warmed it up again
for another 30 seconds. V4 said that R1 tested it again, and this time R1 said it was okay. V4 said the cup of
coffee was without a lid and had a straw in it. V4 said she left R1 with the cup of coffee to drink it
unsupervised. V4 said about 10 minutes later she was told that R1 had burned herself from the coffee.
Residents Affected - Few
On 3/18/25 at 2:35 PM, V5 (Nurse) said that on 3/9/25 R1 was heard screaming and saying she had burnt
herself from her coffee. V5 said that there was a cup of coffee in front of R1 with no lid and a straw in the
cup. V5 said that R1's gown was soaked with coffee and her chest from her breast to her neck was with
redness. V5 said that she called the doctor and the EMT (emergency medical team).
On 3/18/25 at 1:43 PM V3 (Speech Language Pathologist) said he does not recommend anyone drink hot
coffee from a straw unsupervised for safety issues. V3 said that staff should have only given R1 sips of hot
coffee from a cup without a straw.
On 3/18/25 at 2:50 PM, V6 NP (R1's Nurse Practitioner) said that R1 had a swallow study in 2024 and it
recommended that R1 not use a straw. V6 said that staff should have been helping R1 drink hot coffee
without using the straw. V6 said that if staff had been there, they would have taken the straw away and R1
would not have gotten burned.
On 3/18/25 at 4:52 pm V2 DON (Director of Nursing) said that R1 was drinking hot coffee out of a cup with
no lid with a straw and was unsupervised. V2 said that if R1 had not been drinking out of a cup with no lid,
through a straw, without supervision, R1 would not have gotten burned. V2 said that her expectations are
that the staff maintain supervision while drinking hot coffee.
On 3/18/25 at 5:10 PM V1 (Administrator) said that R1 should not have been drinking hot coffee out of a
straw unsupervised. V1 said that because staff allowed R1 to drink hot coffee with a straw unsupervised it
caused her to get 1st and 2nd degree burns to her chest.
The facility's Feeding and Assisting Residents to Eat policy dated 1/25 shows that the facility staff shall
follow safe practices in feeding or assisting residents during mealtimes. The policy showed that staff may
offer a straw if it is not contraindicated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146172
If continuation sheet
Page 2 of 2