F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to provide a bed that could comfortably accommodate a
resident.
Residents Affected - Few
This applies to 1 of 1 resident (R19) reviewed for accommodation of needs in the sample of 17.
The findings include:
R19's EMR (Electronic Medical Records) included that R19 was recently admitted on [DATE] and
discharged to the hospital on August 15, 2023 and subsequently readmitted on [DATE]. R19's face sheet
included diagnoses of malignant neoplasm of upper lobe, right bronchus or lung, secondary malignant
neoplasm of brain, acute respiratory failure with hypoxia, chronic obstructive pulmonary disease,difficulty in
walking, not elsewhere classified, cognitive communication deficit, pain in right ankle and joints of right foot,
spinal stenosis, cervical region, cervicalgia. R19's admission MDS (Minimum Data Set) dated August 9,
2023 showed that R19 was moderately impaired in cognition and required extensive assistance of one
person for bed mobility and transfers.
R19's height recorded on admission August 3, 2023 in the weight and vitals section showed 73.0 inches.
R19's care plan intervention dated August 3, 2023 included to anticipate and meet the resident's needs.
On August 21, 2023 at 10:57 AM, R19 was resting in his bed with his legs placed sideways with feet
extended out of bed. When asked, R19 stated that the bed was not big enough. V6 (R19's wife), who was
present in the room, stated that R19 is 6 feet 1 inch in height and that the bed is too short for him. V6 stated
that she requested for a longer bed right away on admission. V6 added He was here almost two weeks last
time and when I asked for it they never did give it.
On August 22, 2023 at 12:48 PM, R19 was sitting up in bed eating lunch with legs folded underneath him.
R19 appeared uncomfortable in that position and shook his head when asked if he was able to straighten
his legs. R19's wife was at bedside and stated They haven't done anything about the bed. This information
was relayed to V1 (Administrator) who stated that she will look into it.
On August 23, 2023 at 12:03 PM, on further enquiry, V1 (Administrator) stated that the facility does have
extended beds and she will relay this information to maintenance.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
146194
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to have a Physician's order for the care of a
PICC (peripherally inserted central venous catheter) and failed to provide PICC insertion site dressing
changes and monitoring in accordance with facility policy.
Residents Affected - Few
This applies to 1 of 3 residents (R24) reviewed for intravenous catheters in the sample of 17.
The findings include:
On August 21, 2023, at 10:45 AM, R24 was observed with a PICC on the right upper arm. There was a
transparent dressing covering the site and the date on the label was unable to be read. R24 stated the
PICC line was put in while he was in the hospital and the facility staff had never changed the dressing.
R24's face sheet showed R24 was admitted to the facility on [DATE], with multiple diagnoses included
osteomyelitis of right foot, cellulitis of the right lower limb, unspecified atrial fibrillation, atherosclerotic heart
disease, and chronic kidney disease.
R24's MDS (Minimum Data Set) dated August 3, 2023, showed R24 moderately impaired cognition and
required extensive assistance with toileting, dressing and bed mobility and limited assistance for transfer,
personal hygiene, and locomotion in the wheelchair.
On August 21, 2023, at 11:01 AM, V13 (LPN, Licensed Practical Nurse, Wound Nurse) observed R24's
right arm PICC line insertion site dressing and V13 stated that she was unable to read the date on the
dressing.
V12 (RN-Registered Nurse) observed R24's PICC line site on August 21, 2023, at 11:15 AM, and stated
the date on the PICC site dressing was unable to be read. V12 stated the night shift usually changes the
PICC line dressing weekly. V12 looked through R24's documentation in the EMR (electronic medical
record) and stated there is no documentation the PICC line dressing has been changed since R24's
admission.
On August 22, 2023, at 8:57 AM, V2 (Director of Nursing) stated R24 had no orders for the PICC line
dressing and maintenance since admission on [DATE].
R24's care plan dated July 29, 2023, did not include any interventions regarding the care and maintenance
of R24's PICC line.
R24's Physician order summary dated July 29, 2023, did not include any orders for the care and
maintenance of R24's PICC line.
The facility's policy for Central Line Care, dated April 2023, showed All PICC line treatments and dressings
require a physician order and following the initial 24-hour dressing change an RN or LPN will change the
injection cap and the dressing at a minimum weekly or any time the dressing becomes moist, loosened or
soiled.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure that oxygen was delivered to
a resident at the prescribed dosage.
Residents Affected - Few
This applied to 1 of 1 resident (R201) reviewed for oxygen in the sample of 17.
The findings include:
R201's face sheet included diagnoses of chronic obstructive pulmonary disease, unspecified, pulmonary
hypertension, unspecified, difficulty in walking, not elsewhere classified, other reduced mobility, displaced
fracture of base of neck of left femur, subsequent encounter for closed fracture with routine healing. R201's
5 day MDS (Minimum Data Set) dated August 8, 2023 showed that R201 was cognitively intact.
R201's POS (Physician Order Sheet) included: May administer 2L (liters) supplemental Oxygen as needed
(start date August 1, 2023).
R201's care plan revised on August 21, 2023 included that R201 has altered respiratory status/difficulty
breathing related to Congestive heart Failure, Chronic Obstructive Pulmonary Disease, Heart Failure.
Interventions for the same included supplemental oxygen as ordered by Medical Doctor.
On August 21, 2023 at 11:58 AM, R201 was seated in her private room in a wheelchair and was wearing a
nasal cannula which was connected to continuous oxygen on the wall. The dial setting of the oxygen was
noted at 4.5 L (liters). When asked, R201 stated It should be at 2 liters.
R201's assigned nurse V7 (Licensed Practical nurse) was called into the room to view the setting and
confirmed the reading. V7 stated I only work as needed here. They told me this morning it is at 3 liters. I
wasn't the one who put her on oxygen this morning. She must have put it on herself. R201 then stated that
it was a staff member who brought her into the room that put the oxygen on. V7 added that it could be the
Therapist who put the oxygen on.
On August 22, 2023 at 9:57 AM, V8 (Rehab Tech) wheeled R201 into the room and hooked up R201's
nasal cannula to the continuous oxygen on the wall and left. When asked what level the oxygen was set at,
V8 stated that he set it at 3 liters and added that he always sets it back at what it was set at prior to taking
the resident to therapy. When checked, the oxygen was set at 3L.
On August 22, 2023 at 10:02 AM, V9 (Registered Nurse) who was R201's assigned nurse for the day,
stated that R201 is on 3L of oxygen. On review of orders, V9 acknowledged that orders showed 2L
supplemental Oxygen.
On August 23, 2023 at 11:30 AM, V2 (Director of Nursing) stated that the staff should follow Physician
orders for oxygen therapy. V2 stated If it 2L then yes it should be 2L.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to perform comprehensive pain assessment and
develop an individualized plan of care to manage the resident's pain.
Residents Affected - Few
This applies to 1 of 3 residents (R300) reviewed for pain management in the sample of 17.
The findings include:
On August 21, 2023, at 11:03 AM, R300 was in bed, with facial grimacing, and stated she does not feel
comfortable, stated her pain score was 7 out of 10.
On August 22, 2023, at 10:13 AM, R300 stated her pain goal is 3 out of 10.
R300's admission record showed R300 was admitted to the facility on [DATE], with multiple diagnoses
including, aftercare following joint replacement surgery (right), presence of artificial left hip joint, diabetes
mellitus, long term use of insulin, low back pain, unspecified, and essential hypertension.
R300's nursing evaluation dated August 16, 2023, showed R300 is alert and oriented to person, place,
time, and situation and requires assistance with ADLs (Activities of Daily Living).
R300's care plan for potential for pain, dated August 16, 2023, does not include R300's pain goal, or
non-pharmacological interventions.
R300's EMR (Electronic Medical Record) does not contain a comprehensive pain evaluation after
admission.
R300's vital signs summary dated from August 16, 2023, through August 23, 2023, for pain scores showed:
August 23, 2023, - 10:02 AM - 6
August 23, 2023, - 12:50 AM - 7
August 22, 2023, - 2:49 PM - 10
August 22, 2023, - 8:58 AM - 7
August 21, 2023, - 9:45 PM - 5
August 21, 2023, - 11:04 AM - 7
August 19, 2023, - 10:37 AM - 8
August 18, 2023, - 10: 52 PM - 7
August 18, 2023, - 2:33 PM - 8
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
August 18, 2023, - 11:27 AM - 8
Level of Harm - Minimal harm
or potential for actual harm
August 17, 2023, - 7:00 AM - 7
Residents Affected - Few
On August 23, 2023, at 12:36 PM, V2 (Director of Nursing) reviewed R300's summary pain scores from
August 16, 2023 to August 23, 2023. V2 stated while reviewing R300's pain scores, her pain is not well
controlled, and they should contact the doctor to reassess pain medication. V2 further stated a
comprehensive pain evaluation in the EMR should be completed any time pain is not controlled.
The facility's Pain Management policy dated May 2023, showed should reassessment activities identify
presence of pain as a new condition for the resident the comprehensive initial pain assessment form will be
completed at that time and Strategies for pain management include but are not limited to: .Developing and
implementing both non-pharmacological and pharmacological interventions/approaches to pain
management, depending on factors such as if pain is episodic, continuous, or both .and .Identifying and
using specific strategies for preventing or minimizing different levels or sources of pain .and resident goals .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to administer medications as ordered
by the physician. There were 25 opportunities with 2 errors, resulting in an 8% medication error rate.
Residents Affected - Few
This applies to 1 of 6 residents (R300) observed during the medication pass in the sample of 17.
The findings include:
On August 22, 2023 at 9:11 AM, during medication pass, R300 complained of shortness of breath, feeling
tired and wheezing. R300 requested to receive her inhaler. V12 (Registered Nurse) prepared and
administered multiple medications to R300, including Albuterol AER HFA (aerosol hydrofluoroalkane)
inhaler. V12 administered two puffs/inhalation of the Albuterol inhaler to R300 consecutively without waiting
for at least one minute in between inhalations.
On August 22, 2023 at 10:01 AM, during medication pass, V12 applied Erythromycin ophthalmic ointment
on the skin around R300's eyes. V12 did not pull down R300's lower eye lid to apply the ophthalmic
ointment.
R300's active order summary report showed following orders dated August 16, 2023, Albuterol Sulfate HFA
(hydrofluoroalkane) inhalation aerosol solution 108 (90 base) mcg/act (micrograms/actuation), 2 puff inhale
orally every 4 hours as needed for wheezing and Erythromycin Ointment 5 mg/ml, 1 application
intraocularly two times a day to apply to lesions thin ribbon.
On August 23, 2023 at 10:05 AM, V2 (Director of Nursing) stated that based on the physician order to apply
the Erythromycin ophthalmic ointment intraocularly, the nurse should apply the said ophthalmic ointment to
R300's lower conjunctival sac by gently pulling down the lower eye lid to create a pocket like opening.
According to V2, the physician order should be followed for proper absorption of the Erythromycin
ophthalmic ointment. During the same interview, V2 stated that for the Albuterol inhaler, the nurse should
wait one minute in between puffs to ensure that the medication settles in the lungs before giving the next
puff/dose.
On August 23, 2023 at 1:43 PM, V15 (Pharmacist) stated that for the Albuterol inhaler, the nurse should
wait one minute in between puffs/inhalation to ensure that the first dose gets absorbed by the lungs. V15
stated that if the Albuterol inhaler was administered consecutively without waiting for at least one minute in
between, it does not allow the lungs to fully absorb all the Albuterol medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview and record review, the facility failed to serve pureed and mechanical soft
diet consistencies to residents with diet orders for the same.
Residents Affected - Some
This applies to 5 of 5 residents (R1, R7, R11, R27, R99) reviewed for dining in the sample of 17.
The findings include:
On August 22, 2023 at 11:42 AM, V5 (Cook) was observed preparing pureed meals in the facility kitchen.
V5 stated that he is pureeing the lunch meal consisting of Greek marinated chicken and green beans for 2
residents (R1 and R11) based on production sheet. V5 stated that he is serving cream of rice instead of
pureeing the rice. During the pureeing process, V5 added three pieces of chicken (about 4 oz each piece)
into a blender with minimal amount of broth and pureed the same. The final product appeared granular with
uneven texture. V5 put two 4 oz scoops of cooked green beans into another blender and pureed the same
with minimal broth and thickener. The final product had small pieces of green beans that were not able to
be mashed in between the fingers. Prior to transferring into service bowls, V4 (Dietary Manager) was
notified and V4 agreed that these items needed to be pureed more.
On August 22, 2023 at 11:55 AM, during meal service in the facility kitchen, V5 (Cook) was noted to serve
R7, R27 and R99 a mixture of white rice and wild rice. R7, R27 and R99 diet tickets showed mechanical
soft, chopped [meat] consistency. The wild rice had hard pieces of rice grains with outer skins intact. V5
stated that the herbed rice did not come in and therefore he substituted it with the wild rice mixture.
On August 22, 2023 at 11:57 AM, V3 (Dietitian) stated that the pureed consistency should be more like
baby food with the consistency like apple sauce or mashed potato. V3 stated that she will look into the
policy for mechanical soft and report back whether wild rice is allowed. V3 brought back an undated policy
titled Dental Soft (Mechanical Soft) which included as follows: This consistency diet is for individuals with
limited or difficulty in chewing regular textured food. Generally, the diet consists of food of nearly regular
textures but eliminates very hard, sticky, crunchy or hard to chew foods. On testing the wild rice pieces, V3
agreed that the consistency was hard. V3 added that anytime a meal item is substituted, a form should be
filled out and approval obtained from Dietitian for the substitute item.
Policy titled Puree Diet (effective date 1/17/2016) included as follows:
Policy: This diet may be used to help provide adequate nutrition to guests with swallowing problems, guest
who have problems with chewing due to refusal or pain or guests who are transitioning back to solids
following the removal of feeding tube.
Procedure: The regular menu is followed and served in smooth puree with no lumps or whole particles.
Recipe for both Pureed Greek Marinated Chicken and Pureed [NAME] Beans showed to add gradual
amount of liquid or thickener to achieve a smooth, pudding or soft mashed potato consistency.
Facility Diet Type Report printed on August 21, 2023 showed that R1 and R11 were on pureed diets
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/24/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
and R7, R27 and R99 were on mechanical soft, chopped diets.
Level of Harm - Minimal harm
or potential for actual harm
Policy titled Making Menu Substitutions (taken from Dining Service Menu guide, 2022) included as follows:
Residents Affected - Some
Please be aware that making changes on your menu, whether just one-time substitution or a permanent
menu change, requires approval from your consultant Dietitian.
A log of substitutions must be kept on file, including what food item(s) was/were substituted, the date,
reason for the substitution(s) and what new food item(s) was/were served.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 8 of 8