F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to assess, monitor, document, and care plan a
resident with a cholecystostomy drain and failed to provide care and services for a resident needing staff
assistance for 2 of 4 residents (R2, R4) reviewed for quality of care in the sample of 4.
Residents Affected - Few
The findings include:
1. On 3/18/25 at 11:06 AM, R4 was sitting up in a wheelchair in her room. R4 had a cholecystostomy
drainage bag sitting next to her in the wheelchair. R4 stated she had a gallbladder attack in hospital and the
bag is from that. R4 stated there is some drainage into the bag and the nurses drain it. R4 lifted her shirt
and showed this surveyor the cholecystostomy incision site on the right side of her abdominal area. R4's
incision site had gauze covering the insertion area with the drainage tube coming out. The gauze was
covered with a transparent dressing. The gauze had a nickel size dried brownish red area of drainage
around the drainage tube. There was no date on either dressing. R4 stated this dressing is from the
hospital, no one here has changed it or looked underneath the dressing. V12 (R4's) son was sitting bedside
and confirmed that the dressing around the insertion site of the cholecystostomy was the one the hospital
put on.
On 3/18/25 at 10:07 AM, V6 Licensed Practical Nurse stated R4 has a drain that needs to be emptied and
documented once a shift. V6 stated R4's drain has a small amount of golden colored drainage usually. V6
stated she was not aware of dressing change orders or monitoring for the insertion site.
On 3/18/25 at 11:31 AM, V2 Director of Nursing stated nurses should be looking and assessing R4's
cholecystostomy insertion site to monitor for signs and symptoms of infection. V2 stated there should be
orders for dressing changes to the site and if the hospital discharge orders did not contain orders the nurse
should reach out to the doctor for orders.
R4's face sheet shows R4 was admitted on [DATE] with a diagnosis of calculus of gallbladder with acute
cholecystitis with obstruction.
R4's admission assessment dated [DATE] shows Does the Resident have surgical drain? NO is marked.
R4's Progress Note dated 3/9/25 shows the resident does not have a surgical drain.
R4's Care Plan shows R4 is at risk for alteration in skin integrity related to fall, hematoma center forehead,
acute displaced fractures of left and right nasal boned, calculus of gallbladder with acute cholecystitis,
chole tube, acute kidney injury, respiratory failure. There are no interventions listed for monitoring or care of
R4's cholecystostomy drain.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
146194
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
R4's Physician Orders (POS) shows orders dated 3/9/25 to cleanse area with normal saline, apply clean
dry split sponge to site and secure with tape, as needed (order does not address what area being
cleansed). The same POS contains an order to empty drain, measure and record amount of drainage.
Notify doctor of any abnormal drainage and color change. There are no orders to monitor the
cholecystostomy site.
Residents Affected - Few
On 3/18/25 at 1:25 PM, V13 Nurse Consultant stated she was not sure what the order to cleanse are with
normal saline was for and would get the order clarified.
R4's Infectious disease Nurse Practitioner note dated 3/10/25 shows routine cholecystostomy tube care per
facility protocol and Needs follow up with Gastrointestinal/Surgery for drain management.
The facility's Wound Policy and Procedure dated 5/23 shows Any resident with a wound receives treatment
and services consistent with the resident's goals of treatment. Typically, the goal is one of promoting healing
and preventing infection.2. R1's medical record indicated resident admitted to facility on 03/07/2025 with a
past medical history not limited to: acute kidney failure, urinary tract infection, morbid obesity, gout, and
bilateral primary osteoarthritis of the knee.
R1's Brief Interview for Mental Status Evaluation dated 03/07/2025 documented score of 15 which
indicated no cognitive impairment.
R1's care plan report with date initiated of 03/07/2025 reads in part: activities of daily training (ADL's)
self-care performance deficits and limitations in physical mobility, resident is incontinent with interventions
to check every 2-3 hours and as needed for incontinence and is at risk for skin integrity and falls.
R1's order summary report as of 03/18/2025 showed order for occupational therapy 3-4 times per week for
4 weeks to include but not limited to ADL's and bed mobility; and skilled physical therapy services 3-4 times
per week for 4 weeks to include but not limited to therapeutic exercises and activities.
On 03/18/2025 at 11:04 AM, R1 stated a few days after she came to the facility (couldn't recall date), she
had spilled ice water on her bed at around 6:30 AM. R1 stated she pressed her call light for staff assistance
and when someone finally came, she asked for her wet sheets to be changed but was told someone would
be back to help her. R1's call light was turned off and the staff member left the room. R1 stated when her
breakfast tray was brought in around 9:00 AM, she again asked the staff member to change her bed linens
and was told it would be done after all trays were passed but no one came back. R1 then stated her son
came in around lunch time and her cold and wet bed linens still had not been changed so her son went to
the desk and informed staff that R1's bed linens needed to be changed. R1 added that she had pressed
her call light multiple times for several hours to have the bed linens changed, but a staff member didn't
come into the room to provide assistance until after 1:00 PM. R1 added that when staff did come, she
asked them to assist her roommate (R2) first because she had an incontinence episode in her wheelchair.
On 03/18/2025 at 11:46 AM, V2 (Director of Nursing) stated she expects for staff to answer all call lights
within a timely manner, normally within 10-15 minutes. V2 added that staff should not turn off a call light
without providing assistance, and the call light should remain on until all of the resident's needs are met.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
146194
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Fox Valley
4020 E New York Street
Aurora, IL 60504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Call light policy last reviewed 01/2024 reads in part, the call light system is provided as a tool for residents
to communicate with staff .Staff members will acknowledge and respond to the call light by entering the
resident's room and determining and assisting with the resident's needs.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
146194
If continuation sheet
Page 3 of 3