Public Record
Care One at Holyoke
Operated by Careone
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 164
- Avg. residents per day
- 154.9
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 10
- Fire safety findings
- 7
- Inspections on file
- 5
- Last inspection
- 2025-09-17
*CMS
*CMS
*CMS
*CMS
Citations
10 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0885Generalno actual harm
Report COVID19 data to residents and families.
- 0868Generalno actual harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- 0551Generalpotential for harm
Give the resident's representative the ability to exercise the resident's rights.
- 0558Generalpotential for harm
Reasonably accommodate the needs and preferences of each resident.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection1 deficiency
- View inspection reportInspectionFire Safety1 deficiency
- View inspection reportInspectionFire Safety5 deficiencies
- View inspection reportInspectionFire Safety1 deficiency
- View inspection reportInspection9 deficiencies
Ownership
Careone
37nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Care One at Holyoke?
- Care One at Holyoke is a Medicare- and Medicaid-certified nursing home in Holyoke, MA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 225236.
- What is the CMS rating for Care One at Holyoke?
- Care One at Holyoke has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Care One at Holyoke have?
- Care One at Holyoke is certified for 164 beds. It serves an average of 154.9 residents per day.
- How many citations does Care One at Holyoke have?
- Care One at Holyoke has 10 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Care One at Holyoke last inspected?
- Care One at Holyoke was last inspected on September 17, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
/nursing-home/225236-care-one-at-holyoke