Public Record
Chestnut Hill Health and Rehabilitation Center LLC
Operated by Vantage Care
From CMS
Facility profile
- CMS overall rating
- 3 / 5
- Certified beds
- 135
- Avg. residents per day
- 115.8
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 28
- Fire safety findings
- 11
- Inspections on file
- 9
- Last inspection
- 2025-05-28
*CMS
*CMS
*CMS
*CMS
Citations
28 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0637Generalpotential for harm
Assess the resident when there is a significant change in condition
- 0641Generalno actual harm
Ensure each resident receives an accurate assessment.
- 0644Generalpotential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- 0740Generalpotential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0804Generalpotential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0842Generalpotential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- 0641Generalno actual harm
Ensure each resident receives an accurate assessment.
- 0726Generalpotential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
- 0790Generalpotential for harm
Provide routine and 24-hour emergency dental care for each resident.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0745Generalpotential for harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- 0926Generalpotential for harm
Have policies on smoking.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0582Generalno actual harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- 0623Generalno actual harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- 0625Generalno actual harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- 0636Generalpotential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- 0637Generalpotential for harm
Assess the resident when there is a significant change in condition
- 0640Generalno actual harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- 0638Generalpotential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection1 deficiency
- View inspection reportInspectionFire Safety9 deficiencies
- View inspection reportInspection8 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspectionFire Safety1 deficiency
- View inspection reportInspection7 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspection10 deficiencies
- View inspection reportInspectionFire Safety1 deficiency
Ownership
Vantage Care
8nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Chestnut Hill Health and Rehabilitation Center LLC?
- Chestnut Hill Health and Rehabilitation Center LLC is a Medicare- and Medicaid-certified nursing home in East Longmeadow, MA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 225303.
- What is the CMS rating for Chestnut Hill Health and Rehabilitation Center LLC?
- Chestnut Hill Health and Rehabilitation Center LLC has a CMS overall rating of 3 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Chestnut Hill Health and Rehabilitation Center LLC have?
- Chestnut Hill Health and Rehabilitation Center LLC is certified for 135 beds. It serves an average of 115.8 residents per day.
- How many citations does Chestnut Hill Health and Rehabilitation Center LLC have?
- Chestnut Hill Health and Rehabilitation Center LLC has 28 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Chestnut Hill Health and Rehabilitation Center LLC last inspected?
- Chestnut Hill Health and Rehabilitation Center LLC was last inspected on May 28, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
/nursing-home/225303-chestnut-hill-health-and-rehabilitation-center-llc