Public Record
Massachusetts Veterans Home at Holyoke
From CMS
Facility profile
- Certified beds
- 128
- Avg. residents per day
- 117.4
*CMS
*CMS
Inspection record
On record from CMS
- Citations on record
- 6
- Inspections on file
- 1
- Last inspection
- 2025-02-28
*CMS
*CMS
*CMS
Citations
6 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0585Generalpotential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0692Generalpotential for harm
Provide enough food/fluids to maintain a resident's health.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0948Generalpotential for harm
Ensure that paid feeding assistants have the training they need.
FAQ
Questions and answers
- What is Massachusetts Veterans Home at Holyoke?
- Massachusetts Veterans Home at Holyoke is a Medicare- and Medicaid-certified nursing home in Holyoke, MA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 225786.
- How many beds does Massachusetts Veterans Home at Holyoke have?
- Massachusetts Veterans Home at Holyoke is certified for 128 beds. It serves an average of 117.4 residents per day.
- How many citations does Massachusetts Veterans Home at Holyoke have?
- Massachusetts Veterans Home at Holyoke has 6 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Massachusetts Veterans Home at Holyoke last inspected?
- Massachusetts Veterans Home at Holyoke was last inspected on February 28, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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