Public Record
Massachusetts Veterans Home at Holyoke
From CMS
Facility profile
- Certified beds
- 128
- Avg. residents per day
- 117.4
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Inspection record
On record from CMS
- Citations on record
- 6
- Inspections on file
- 1
- Last inspection
- 2025-02-28
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*CMS
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Citations
6 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0585Generalpotential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0692Generalpotential for harm
Provide enough food/fluids to maintain a resident's health.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0948Generalpotential for harm
Ensure that paid feeding assistants have the training they need.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection6 deficiencies
FAQ
Questions and answers
- What is Massachusetts Veterans Home at Holyoke?
- Massachusetts Veterans Home at Holyoke is a Medicare- and Medicaid-certified nursing home in Holyoke, MA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 225786.
- How many beds does Massachusetts Veterans Home at Holyoke have?
- Massachusetts Veterans Home at Holyoke is certified for 128 beds. It serves an average of 117.4 residents per day.
- How many citations does Massachusetts Veterans Home at Holyoke have?
- Massachusetts Veterans Home at Holyoke has 6 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Massachusetts Veterans Home at Holyoke last inspected?
- Massachusetts Veterans Home at Holyoke was last inspected on February 28, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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