PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
California Department of Public Health during a
first revisit survey conducted on May 29 and
30, 2018, following a recertification survey from
April 17, 2018.
Representing the Department:
Surveyor 36684, HFEN; and
Surveyor 33841, HFES.
Census: 62 Residents.
Sample size: 19 Residents.
F578
SS=D
Request/Refuse/Dscntnue Trmnt;Formlte Adv
Dir
CFR(s): 483.10(c)(6)(8)(g)(12)(i)-(v)
F578
06/14/2018
§483.10(c)(6) The right to request, refuse,
and/or discontinue treatment, to participate in
or refuse to participate in experimental
research, and to formulate an advance
directive.
§483.10(c)(8) Nothing in this paragraph should
be construed as the right of the resident to
receive the provision of medical treatment or
medical services deemed medically
unnecessary or inappropriate.
§483.10(g)(12) The facility must comply with
the requirements specified in 42 CFR part 489,
subpart I (Advance Directives).
(i) These requirements include provisions to
inform and provide written information to all
adult residents concerning the right to accept or
refuse medical or surgical treatment and, at the
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 1 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
resident's option, formulate an advance
directive.
(ii) This includes a written description of the
facility's policies to implement advance
directives and applicable State law.
(iii) Facilities are permitted to contract with
other entities to furnish this information but are
still legally responsible for ensuring that the
requirements of this section are met.
(iv) If an adult individual is incapacitated at the
time of admission and is unable to receive
information or articulate whether or not he or
she has executed an advance directive, the
facility may give advance directive information
to the individual's resident representative in
accordance with State Law.
(v) The facility is not relieved of its obligation to
provide this information to the individual once
he or she is able to receive such information.
Follow-up procedures must be in place to
provide the information to the individual directly
at the appropriate time.
This REQUIREMENT is not met as evidenced
by:
Based on interview and record review, the
facility failed, for one of three sampled
residents (Resident 217), to ensure the
Physician Orders for Life-Sustaining Treatment
(POLST- a form that documents a resident's
treatment and wishes in the event of a medical
emergency) was signed by the physician for
accuracy and validation. This failure had the
potential to provide inappropriate treatment and
services to Resident 217 in the event of a
medical emergency.
Findings:
On May 29, 2018, at 11:06 a.m., Resident
217's record was reviewed with the Social
Service Director (SSD). Resident 217 was
admitted to the facility on February 28, 2018.
FORM CMS-2567(02-99) Previous Versions Obsolete
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Facility ID: CA240000081
If continuation sheet 2 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The POLST, located in Resident 217's record,
indicated, "...Attempt Resuscitation/CPR
(cardiopulmonary resuscitation- emergency
procedure that combines chest compressions
often with artificial ventilation)...Full treatmentprimary goal of prolonging life by all medically
effective means..."
The POLST was signed and dated by Resident
217 on March 7, 2018. The POLST Signature
of Physician/Nurse Practitioner/Physician
Assistant section was blank. The POLST did
not also indicate the Preparer's Name.
Included in the POLST was a Direction for
Health Care Provider which indicated,
"...POLST must be completed by a health care
provider based on patient preferences and
medical indication...To be valid a POLST form
must be signed by (1) a physician, or by a
nurse practitioner or a physcian assistant
acting under the supervision of a physician and
within the scope of practice authorized by law...
There was no documented evidence Resident
217's POLST was signed and validated for
accuracy by Resident 217's physician. In
addition, there was no documented evidence
Resident 217's POLST was completed and
prepared by a licensed facility staff member.
In a concurrent interview, the SSD stated
Resident 217's POLST was incomplete. The
SSD stated Resident 217's POLST should
have been signed by the licensed nurse who
had prepared and discussed the POLST with
the resident upon admission. The SSD stated
Resident 217's physician should have signed
the POLST. The SSD stated she did not check
Resident 217's POLST for accuracy and
completeness when she did a review on
Resident 217's record.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 3 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The facility's policy and procedure titled,
"...SKILLED NURSING FACILITIES...
Physician orders for Life
Sustaining Treatment (POLST)," dated October
20, 2017, was reviewed. The policy indicated,
"...The POLST form...Is legally sufficient and
recognized as a physician order...
While a health care provider such as nurse or
social worker can explain the POLST form to
the resident and or the resident's legally
recognized health care decisionmaker, the
physician is responsible for discussing the
efficacy or appropriateness of the treatment
options with the resident...
Once the POLST form is completed, it must be
signed by the resident, or if the resident lacks
decisionmaking capacity the resident's legally
health care decisionmaker, AND the attending
physician..."
F842
SS=D
Resident Records - Identifiable Information
CFR(s): 483.20(f)(5), 483.70(i)(1)-(5)
F842
06/14/2018
§483.20(f)(5) Resident-identifiable information.
(i) A facility may not release information that is
resident-identifiable to the public.
(ii) The facility may release information that is
resident-identifiable to an agent only in
accordance with a contract under which the
agent agrees not to use or disclose the
information except to the extent the facility itself
is permitted to do so.
§483.70(i) Medical records.
§483.70(i)(1) In accordance with accepted
professional standards and practices, the
facility must maintain medical records on each
resident that areFORM CMS-2567(02-99) Previous Versions Obsolete
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Facility ID: CA240000081
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(i) Complete;
(ii) Accurately documented;
(iii) Readily accessible; and
(iv) Systematically organized
§483.70(i)(2) The facility must keep confidential
all information contained in the resident's
records,
regardless of the form or storage method of the
records, except when release is(i) To the individual, or their resident
representative where permitted by applicable
law;
(ii) Required by Law;
(iii) For treatment, payment, or health care
operations, as permitted by and in compliance
with 45 CFR 164.506;
(iv) For public health activities, reporting of
abuse, neglect, or domestic violence, health
oversight activities, judicial and administrative
proceedings, law enforcement purposes, organ
donation purposes, research purposes, or to
coroners, medical examiners, funeral directors,
and to avert a serious threat to health or safety
as permitted by and in compliance with 45 CFR
164.512.
§483.70(i)(3) The facility must safeguard
medical record information against loss,
destruction, or unauthorized use.
§483.70(i)(4) Medical records must be retained
for(i) The period of time required by State law; or
(ii) Five years from the date of discharge when
there is no requirement in State law; or
(iii) For a minor, 3 years after a resident
reaches legal age under State law.
§483.70(i)(5) The medical record must contain(i) Sufficient information to identify the resident;
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 5 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(ii) A record of the resident's assessments;
(iii) The comprehensive plan of care and
services provided;
(iv) The results of any preadmission screening
and resident review evaluations and
determinations conducted by the State;
(v) Physician's, nurse's, and other licensed
professional's progress notes; and
(vi) Laboratory, radiology and other diagnostic
services reports as required under §483.50.
This REQUIREMENT is not met as evidenced
by:
Based on interview, and record review, the
facility failed to ensure an accurate
documentation was maintained in accordance
to professional standard for two (Resident 36
and 41) of five sampled residents, when:
1. For Resident 36, medication Florastor
(probiotic-dietary supplement) was not
administered timely but signed as administered
at 7 a.m.;
2. For Resident 41, medications Omeprazole (
prevents the production of acid in the stomach)
and Synthroid (thyroid hormone),were
documented as refused but interview statement
indicated medications were not refused by the
resident; and
3. For Resident 41, medication Ferrous sulfate
was not given at 7:30 a.m., but was signed as
administered.
These failures had the potential to negatively
impact the care for Resident 36 and 41.
Findings:
1. During medication pass observation on May
29, 2018, at 8:35 a.m., Licensed Vocational
Nurse (LVN) 2 prepared stool softener 100 mg
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 6 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(milligram) (1 tablet), Multivitamins with mineral
tablet (1 tablet), Vitamin C 500 mg (1 tablet)
Benztropine (treat the symptoms of Parkinson '
s disease) 1 mg (1 tablet), Buspar (treat
anxiety) 10 mg (1 tablet), Depakote (prevent
seizures) 500 mg (1 tablet), and Seroquel (
used to treat bipolar disorder) 100 mg (1 tablet)
LVN 2 acknowledged there were seven (7)
medications in the cup prepared for Resident
36.
Resident 36's record was reviewed. Resident
36 was readmitted to the facility on May 22,
2018, with diagnoses which included epilepsy
(disorder that causes seizures).
Resident 36's physician orders dated May 22,
2018, were reviewed and indicated the
following:
a. Vitamin C 500 mg tablet give 1 tab po (by
mouth) BID (two times a day) for supplement;
b. Depakote DR 500 mg tablet give 1 tab BID
for poor impulse control m/b (manifested by)
easily gets agitated, screaming, and yelling.
ICOD (informed consent by) MD (medical
doctor) from RR (responsible party) and
verified by two license staff;
c. Seroquel 100 mg 1 tablet PO BID for
Schizophrenia (mental disorder that is
characterized by disturbances in thought) M/B
aggressive behavior, striking out staff. ICOB by
MD verified by two license staff;
d. Buspirone 10 mg 1 tablet PO TID (three
times a day) for anxiety M/B being restlessness
and increase irritability. ICOB MD from RR and
verified by 2 licensed staff;
e. Florastor 250 mg capsule Give 1 cap PO QD
for GI (gastrointestinal) prophylaxis;
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 7 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
f. Colace 100 mg capsule give 1 cap PO QD
for bowel management **Hold for loose
stools**;
g. Multivitamins with mineral tablet give 1 tab
PO QD for supplement; and
h. Benztropine MES (mesylate) 1 mg tablet
give 1 tab PO BID for EPS (extrapyramidal
symptoms- drug-induced movement diorders)
Resident 36's Medication Administration
Record (MAR) dated May 1 to 29, 2018,
indicated Vitamin C, Depakote, Benztropine,
Seroquel, Buspirone, Colace, Multivitamin with
mineral, and Florastor were documented as
administered.
The seven documented medications
administered in the MAR for May 29, 2018,
were the same medications observed during
medication pass at 8:35 a.m., except for
Florastor.
On May 29, 2018, at 11:50 a.m., LVN 2 was
requested to show medication Florastor
ordered for Resident 36. LVN 2 went through
the bubble pack of medication, and liquid
medications in the medication cart, but was not
able to show the medication Florastor. (This
medication was signed by LVN as administered
at 7 a.m.)
On May 29, 2018, at 11:29 a.m., the Director of
Nursing (DON) was interviewed. She stated
medications should be given according to the
physician's order. The DON stated if
medications were not given then the nurses
were expected to document.
On May 30, 2018, at 8:20 a.m., Resident 36's
MAR was reviewed with LVN 2. LVN 2
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Facility ID: CA240000081
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
acknowledged Florastor was signed as
administered at 7 a.m. She stated she did not
give the medication the morning of May 29,
2018, and had to ask another nurse regarding
the medication. LVN 2 stated she should not
have not sign any medication she did not give
during the specified time.
2. During medication pass observation on May
29, 2018, at 8:48 a.m., LVN 2 prepared
medications for Resident 41 which included:
Vitamin C 500 mg 1 tablet, Multivitamin with
mineral 1 tablet, Aspir-low enteric coated 81
mg 1 tablet, Omeprazole 1 capsule 20 mg,
Levothyroxine 100 mg 1 tablet, Divalproex 250
mg 2 tablets. LVN 2 acknowledged seven (7)
medication in the cup prepared for Resident 41.
Resident 41's record was reviewed. Resident
41 was readmitted to the facility on November
16, 2015, with diagnoses which included
gastrointestinal hemorrhage.
Resident 41's physician orders were reviewed
and indicated the following:
a. Vitamin C 500 mg PO (by mouth) QD (every
day) supplement (to enhance iron absorption);
b. Multivitamin with mineral PO QD
supplement;
c. Ferrous Sulfate 325 mg tablet PO TID (three
times a day) iron supplement;
d. Synthroid (Levothroxine) 100 mcg
(microgram) tablet PO QAM (every morning)
(Take with empty stomach 30 minutes prior to
breakfast) hypothyroid;
e. Divalproex Sodium (Depakote) 500 mg PO
BID for poor impulse control manifested by
becoming easily agitated;
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 9 of 12
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FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
f. Aspirin EC 81 mg tablet PO QD for CVA
prophylaxis;and
g. Omeprazole DR 20 mg by mouth before
breakfast, dinner for GERD (gastro esophageal
reflux diease).
Resident 41's Medication Administration
Record (MAR) dated May 1 to 29, 2018,
indicated Vitamin C (7 a.m.), Multivitamin with
mineral (7 a.m.), Ferrous sulfate (7:30 a.m.),
aspirin (7 a.m.), Omeprazole (6:30 a.m.),
Synthroid (6:30 a.m.), and Depakote (7:30
a.m.), were all signed as administered.
Resident 41's Omeprazole and Synthroid were
ordered by the physician to be administered
before meals but was given during the
medication pass observation at 8:48 a.m.
Resident 41's Ferrous sulfate was not included
in the medication prepared by LVN 2 during the
medication pass observation at 8:48 a.m.
On May 29, 2018, at 11:50 a.m., LVN 2 was
interviewed regarding Resident 41's Ferrous
sulfate, and she stated Ferrous sulfate was not
suppose to be given until noon.
On May 30, 2018, at 8:20 a.m., Resident 41's
MAR was reviewed with LVN 2 regarding
Resident 41's Ferrous sulfate. LVN 2 stated
Resident 41's Ferrous sulfate was supposed to
be given three times a day (7:30 a.m., 11:30
a.m., and 4:30 p.m.). She stated she gave
Resident 41 the dose for 11:30 a.m., not the
7:30 a.m. She stated she should have not
signed the medication as administered. LVN 2
stated she had not given the medications
scheduled before breakfast (6:30 a.m.)
because she needed to go to the dining area
the morning of May 29, 2018, to assist with
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 10 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
breakfast for the residents. She stated she
would call the physician to report the
medications which were not given on time.
On May 30, 2018, Resident 41's nurses notes
were reviewed and indicated the following:
a. May 29, 2018, at 12:06 p.m., "Levothyroxine
and Omeprazole dr. (sic) given after breakfast.
MD notified. No new orders noted. Will
continue to monitor resident; and
b. May 29, 2018, at 12:32 p.m.,
addendum,"Resident refused med. when first
offered before breakfast. MD aware, given
after breakfast. No adverse side effects
noted."
On May 30, 2018, at 11: 10 a.m., LVN 2 was
interviewed regarding Resident 41's nurses
notes which was not reflective of the statement
she provided during the interview at 8:20 a.m.,
regarding the medications Levothyroxine and
Omeprazole. She stated she called the MD on
May 29, 2018, regarding the late administration
of medications. LVN 2 stated she was at the
dining room for breakfast on May 29, 2018, and
unable to pass medications not until after
breakfast. She stated medications
(Omeprazole and Synthroid) were not offered
and refused by Resident 41.
The facility policy and procedure was reviewed.
The policy titled, "Administering Medications,"
revised December 2012, indicated the
following, "Policy Statement Medications shall
be administered in a safe and timely manner,
and as prescribed...Medications must be
administered in accordance with the orders,
including any required time frame...If a drug is
withheld, refused, or given at a time other than
the scheduled time, the individual administering
the medication shall initial and circle the MAR
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 11 of 12
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
555884
(X3) DATE SURVEY
COMPLETED
05/30/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
RIVERSIDE HEIGHTS HEALTHCARE CENTER, LLC
8951 Granite Hill Dr
Riverside, CA 92509
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
space provided for that drug and dose..."
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: 3H3Z12
Facility ID: CA240000081
If continuation sheet 12 of 12