Public Record
Hackett Hill Healthcare Center
Operated by Genesis Healthcare
From CMS
Facility profile
- CMS overall rating
- 2 / 5
- Certified beds
- 70
- Avg. residents per day
- 59.4
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 15
- Fire safety findings
- 7
- Inspections on file
- 8
- Last inspection
- 2025-12-17
*CMS
*CMS
*CMS
*CMS
Citations
15 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0635Seriousactual harm
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0582Generalno actual harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- 0552Generalpotential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0908Generalpotential for harm
Keep all essential equipment working safely.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0685Generalno actual harm
Assist a resident in gaining access to vision and hearing services.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0732Generalno actual harm
Post nurse staffing information every day.
- 0560Generalpotential for harm
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
- 0559Generalpotential for harm
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection2 deficiencies
- View inspection reportInspectionFire Safety1 deficiency
- View inspection reportInspection5 deficiencies
- View inspection reportInspection4 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspection2 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspectionFire Safety6 deficiencies
Ownership
Genesis Healthcare
187nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Hackett Hill Healthcare Center?
- Hackett Hill Healthcare Center is a Medicare- and Medicaid-certified nursing home in Manchester, NH, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 305038.
- What is the CMS rating for Hackett Hill Healthcare Center?
- Hackett Hill Healthcare Center has a CMS overall rating of 2 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Hackett Hill Healthcare Center have?
- Hackett Hill Healthcare Center is certified for 70 beds. It serves an average of 59.4 residents per day.
- How many citations does Hackett Hill Healthcare Center have?
- Hackett Hill Healthcare Center has 15 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Hackett Hill Healthcare Center last inspected?
- Hackett Hill Healthcare Center was last inspected on December 17, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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