Public Record
Villa Crest Nursing and Retirement Center
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 126
- Avg. residents per day
- 119.4
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Citations on record
- 15
- Inspections on file
- 5
- Last inspection
- 2025-07-31
*CMS
*CMS
*CMS
Citations
15 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0325Generalno actual harm
Have properly installed hallway dispensers for alcohol-based hand rub.
- 0353Generalpotential for harm
Inspect, test, and maintain automatic sprinkler systems.
- 0712Generalno actual harm
Have simulated fire drills held at unexpected times.
- 0918Generalpotential for harm
Have generator or other power source capable of supplying service within 10 seconds.
- 0923Generalno actual harm
Have proper medical gas storage and administration areas.
- 0605Generalpotential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0658Generalpotential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
- 0758Generalpotential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- 0918Generalpotential for harm
Have generator or other power source capable of supplying service within 10 seconds.
- 0908Generalpotential for harm
Keep all essential equipment working safely.
- 0635Generalpotential for harm
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection7 deficiencies
- View inspection reportInspection7 deficiencies
- View inspection reportInspection4 deficiencies
- View inspection reportInspection4 deficiencies
- View inspection reportInspection4 deficiencies
FAQ
Questions and answers
- What is Villa Crest Nursing and Retirement Center?
- Villa Crest Nursing and Retirement Center is a Medicare- and Medicaid-certified nursing home in Manchester, NH, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 305079.
- What is the CMS rating for Villa Crest Nursing and Retirement Center?
- Villa Crest Nursing and Retirement Center has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Villa Crest Nursing and Retirement Center have?
- Villa Crest Nursing and Retirement Center is certified for 126 beds. It serves an average of 119.4 residents per day.
- How many citations does Villa Crest Nursing and Retirement Center have?
- Villa Crest Nursing and Retirement Center has 15 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Villa Crest Nursing and Retirement Center last inspected?
- Villa Crest Nursing and Retirement Center was last inspected on July 31, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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