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Public Record

Highlands Living Center

Nursing HomePittsford, NYCMS 335786
31 citations on record

From CMS

Facility profile

CMS overall rating
2 / 5

*CMS Five-Star

Certified beds
122

*CMS

Avg. residents per day
113

*CMS

Inspection record

On record from CMS

Citations on record
31

*CMS

Inspections on file
6

*CMS

Last inspection
2025-02-19

*CMS

Citations

31 citations on record

Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0921Generalpotential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • 0610Generalpotential for harm

    Respond appropriately to all alleged violations.

  • 0656Generalpotential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0760Generalpotential for harm

    Ensure that residents are free from significant medication errors.

  • 0880Generalpotential for harm

    Provide and implement an infection prevention and control program.

  • 0919Generalpotential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • 0759Generalpotential for harm

    Ensure medication error rates are not 5 percent or greater.

  • 0923Generalpotential for harm

    Have proper medical gas storage and administration areas.

  • 0311Generalpotential for harm

    Have an enclosure around a vertical opening shaft.

  • 0029Generalno actual harm

    Develop a communication plan.

  • 0921Generalpotential for harm

    Ensure that testing and maintenance of electrical equipment is performed.

  • 0812Generalpotential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0692Generalpotential for harm

    Provide enough food/fluids to maintain a resident's health.

  • 0695Generalpotential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

  • 0791Generalpotential for harm

    Provide or obtain dental services for each resident.

  • 0836Generalpotential for harm

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

  • 0842Generalpotential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • 0037Generalno actual harm

    Establish staff and initial training requirements.

  • 0324Generalpotential for harm

    Provide properly protected cooking facilities.

  • 0351Generalpotential for harm

    Install an approved automatic sprinkler system.

  • 0531Generalpotential for harm

    Have elevators that firefighters can control in the event of a fire.

  • 0918Generalpotential for harm

    Have generator or other power source capable of supplying service within 10 seconds.

  • 0363Generalpotential for harm

    Install corridor and hallway doors that block smoke.

  • 0353Generalpotential for harm

    Inspect, test, and maintain automatic sprinkler systems.

  • 0311Generalpotential for harm

    Have an enclosure around a vertical opening shaft.

  • 0916Generalpotential for harm

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

  • 0885Generalpotential for harm

    Report COVID19 data to residents and families.

  • 0732Generalno actual harm

    Post nurse staffing information every day.

  • 0880Generalpotential for harm

    Provide and implement an infection prevention and control program.

  • 0754Generalpotential for harm

    Provide properly sized and located linen or trash receptacles.

Inspection history

Every health inspection on record

Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.

FAQ

Questions and answers

What is Highlands Living Center?
Highlands Living Center is a Medicare- and Medicaid-certified nursing home in Pittsford, NY, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 335786.
What is the CMS rating for Highlands Living Center?
Highlands Living Center has a CMS overall rating of 2 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
How many beds does Highlands Living Center have?
Highlands Living Center is certified for 122 beds. It serves an average of 113 residents per day.
How many citations does Highlands Living Center have?
Highlands Living Center has 31 citations on record from CMS health inspections, each tied to a federal deficiency tag.
When was Highlands Living Center last inspected?
Highlands Living Center was last inspected on February 19, 2025. CMS surveys nursing homes about once a year and after complaints.
What can I do if I have concerns about care at this facility?
Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.

*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.

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