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Public Record

Surry Community Health Center by Harborview

Nursing HomeMount Airy, NCCMS 345191
36 citations on record

From CMS

Facility profile

CMS overall rating
1 / 5

*CMS Five-Star

Certified beds
120

*CMS

Avg. residents per day
109.3

*CMS

Inspection record

On record from CMS

Citations on record
36

*CMS

Inspections on file
5

*CMS

Last inspection
2025-06-11

*CMS

Citations

36 citations on record

Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0641Generalpotential for harm

    Ensure each resident receives an accurate assessment.

  • 0689Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0759Generalpotential for harm

    Ensure medication error rates are not 5 percent or greater.

  • 0552Generalpotential for harm

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • 0605Generalpotential for harm

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  • 0918Generalpotential for harm

    Have generator or other power source capable of supplying service within 10 seconds.

  • 0550Seriousactual harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • 0561Generalpotential for harm

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • 0602Seriousimmediate jeopardy

    Protect each resident from the wrongful use of the resident's belongings or money.

  • 0607Seriousimmediate jeopardy

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0725Generalpotential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • 0755Seriousimmediate jeopardy

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0760Generalpotential for harm

    Ensure that residents are free from significant medication errors.

  • 0761Generalpotential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0600Generalpotential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • 0692Generalpotential for harm

    Provide enough food/fluids to maintain a resident's health.

  • 0842Generalpotential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • 0353Generalpotential for harm

    Inspect, test, and maintain automatic sprinkler systems.

  • 0585Seriousimmediate jeopardy

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • 0690Generalpotential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • 0732Generalno actual harm

    Post nurse staffing information every day.

  • 0867Generalpotential for harm

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • 0880Seriousimmediate jeopardy

    Provide and implement an infection prevention and control program.

  • 0697Seriousimmediate jeopardy

    Provide safe, appropriate pain management for a resident who requires such services.

  • 0603Seriousimmediate jeopardy

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

  • 0604Seriousimmediate jeopardy

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • 0039Generalpotential for harm

    Conduct testing and exercise requirements.

  • 0641Generalno actual harm

    Ensure each resident receives an accurate assessment.

  • 0600Generalpotential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • 0641Generalpotential for harm

    Ensure each resident receives an accurate assessment.

  • 0607Generalpotential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • 0692Generalpotential for harm

    Provide enough food/fluids to maintain a resident's health.

  • 0725Generalpotential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • 0755Generalpotential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0760Generalpotential for harm

    Ensure that residents are free from significant medication errors.

FAQ

Questions and answers

What is Surry Community Health Center by Harborview?
Surry Community Health Center by Harborview is a Medicare- and Medicaid-certified nursing home in Mount Airy, NC, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 345191.
What is the CMS rating for Surry Community Health Center by Harborview?
Surry Community Health Center by Harborview has a CMS overall rating of 1 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
How many beds does Surry Community Health Center by Harborview have?
Surry Community Health Center by Harborview is certified for 120 beds. It serves an average of 109.3 residents per day.
How many citations does Surry Community Health Center by Harborview have?
Surry Community Health Center by Harborview has 36 citations on record from CMS health inspections, each tied to a federal deficiency tag.
When was Surry Community Health Center by Harborview last inspected?
Surry Community Health Center by Harborview was last inspected on June 11, 2025. CMS surveys nursing homes about once a year and after complaints.
What can I do if I have concerns about care at this facility?
Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.

*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.

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