Public Record
Westwood Hills Nursing and Rehabilitation Center
From CMS
Facility profile
- CMS overall rating
- 4 / 5
- Certified beds
- 176
- Avg. residents per day
- 118.7
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Citations on record
- 13
- Inspections on file
- 5
- Last inspection
- 2025-11-19
*CMS
*CMS
*CMS
Citations
13 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0602Generalpotential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- 0578Generalpotential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- 0837Generalpotential for harm
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
- 0341Generalpotential for harm
Install a fire alarm system that can be heard throughout the facility.
- 0867Generalpotential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0604Seriousactual harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- 0607Seriousactual harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- 0918Generalpotential for harm
Have generator or other power source capable of supplying service within 10 seconds.
FAQ
Questions and answers
- What is Westwood Hills Nursing and Rehabilitation Center?
- Westwood Hills Nursing and Rehabilitation Center is a Medicare- and Medicaid-certified nursing home in Wilkesboro, NC, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 345205.
- What is the CMS rating for Westwood Hills Nursing and Rehabilitation Center?
- Westwood Hills Nursing and Rehabilitation Center has a CMS overall rating of 4 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Westwood Hills Nursing and Rehabilitation Center have?
- Westwood Hills Nursing and Rehabilitation Center is certified for 176 beds. It serves an average of 118.7 residents per day.
- How many citations does Westwood Hills Nursing and Rehabilitation Center have?
- Westwood Hills Nursing and Rehabilitation Center has 13 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Westwood Hills Nursing and Rehabilitation Center last inspected?
- Westwood Hills Nursing and Rehabilitation Center was last inspected on November 19, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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