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Public Record

Riverpoint Crest Nursing and Rehabilitation Center

Nursing HomeNew Bern, NCCMS 345211
22 citations on record

From CMS

Facility profile

CMS overall rating
3 / 5

*CMS Five-Star

Certified beds
105

*CMS

Avg. residents per day
92.5

*CMS

Inspection record

On record from CMS

Citations on record
22

*CMS

Inspections on file
5

*CMS

Last inspection
2025-09-18

*CMS

Citations

22 citations on record

Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0657Generalpotential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • 0553Generalpotential for harm

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

  • 0554Generalpotential for harm

    Allow residents to self-administer drugs if determined clinically appropriate.

  • 0583Generalpotential for harm

    Keep residents' personal and medical records private and confidential.

  • 0641Generalpotential for harm

    Ensure each resident receives an accurate assessment.

  • 0656Generalpotential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • 0761Generalpotential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0880Generalpotential for harm

    Provide and implement an infection prevention and control program.

  • 0550Generalpotential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • 0281Generalpotential for harm

    Install proper backup exit lighting.

  • 0656Generalpotential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • 0677Generalpotential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0700Generalpotential for harm

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  • 0880Generalpotential for harm

    Provide and implement an infection prevention and control program.

  • 0641Generalpotential for harm

    Ensure each resident receives an accurate assessment.

  • 0211Generalpotential for harm

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

  • 0372Generalpotential for harm

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

  • 0912Generalpotential for harm

    Have power receptacles that are properly grounded.

  • 0657Generalpotential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • 0321Generalpotential for harm

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

  • 0584Generalpotential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0918Generalpotential for harm

    Have generator or other power source capable of supplying service within 10 seconds.

FAQ

Questions and answers

What is Riverpoint Crest Nursing and Rehabilitation Center?
Riverpoint Crest Nursing and Rehabilitation Center is a Medicare- and Medicaid-certified nursing home in New Bern, NC, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 345211.
What is the CMS rating for Riverpoint Crest Nursing and Rehabilitation Center?
Riverpoint Crest Nursing and Rehabilitation Center has a CMS overall rating of 3 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
How many beds does Riverpoint Crest Nursing and Rehabilitation Center have?
Riverpoint Crest Nursing and Rehabilitation Center is certified for 105 beds. It serves an average of 92.5 residents per day.
How many citations does Riverpoint Crest Nursing and Rehabilitation Center have?
Riverpoint Crest Nursing and Rehabilitation Center has 22 citations on record from CMS health inspections, each tied to a federal deficiency tag.
When was Riverpoint Crest Nursing and Rehabilitation Center last inspected?
Riverpoint Crest Nursing and Rehabilitation Center was last inspected on September 18, 2025. CMS surveys nursing homes about once a year and after complaints.
What can I do if I have concerns about care at this facility?
Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.

*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.

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