Public Record
Highland House Rehabilitation and Healthcare
Operated by Liberty Senior Living
From CMS
Facility profile
- CMS overall rating
- 2 / 5
- Certified beds
- 106
- Avg. residents per day
- 89.5
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 30
- Fire safety findings
- 18
- Inspections on file
- 7
- Last inspection
- 2026-03-13
*CMS
*CMS
*CMS
*CMS
Citations
30 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0686Generalpotential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- 0602Generalpotential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0685Generalpotential for harm
Assist a resident in gaining access to vision and hearing services.
- 0567Generalno actual harm
Honor the resident's right to manage his or her financial affairs.
- 0585Generalpotential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0644Generalpotential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0561Generalpotential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- 0660Generalpotential for harm
Plan the resident's discharge to meet the resident's goals and needs.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- 0808Generalpotential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0886Generalpotential for harm
Perform COVID19 testing on residents and staff.
- 0638Generalpotential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
- 0637Generalpotential for harm
Assess the resident when there is a significant change in condition
- 0686Generalpotential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- 0760Generalpotential for harm
Ensure that residents are free from significant medication errors.
- 0842Generalpotential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- 0887Generalpotential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- 0600Seriousimmediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- 0607Seriousimmediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0727Generalpotential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0687Generalpotential for harm
Provide appropriate foot care.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection6 deficiencies
- View inspection reportInspectionFire Safety7 deficiencies
- View inspection reportInspection6 deficiencies
- View inspection reportInspectionFire Safety3 deficiencies
- View inspection reportInspection2 deficiencies
- View inspection reportInspection1 deficiency
- View inspection reportInspection2 deficiencies
- View inspection reportInspection6 deficiencies
- View inspection reportInspection7 deficiencies
- View inspection reportInspectionFire Safety8 deficiencies
Ownership
Liberty Senior Living
37nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Highland House Rehabilitation and Healthcare?
- Highland House Rehabilitation and Healthcare is a Medicare- and Medicaid-certified nursing home in Fayetteville, NC, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 345353.
- What is the CMS rating for Highland House Rehabilitation and Healthcare?
- Highland House Rehabilitation and Healthcare has a CMS overall rating of 2 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Highland House Rehabilitation and Healthcare have?
- Highland House Rehabilitation and Healthcare is certified for 106 beds. It serves an average of 89.5 residents per day.
- How many citations does Highland House Rehabilitation and Healthcare have?
- Highland House Rehabilitation and Healthcare has 30 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Highland House Rehabilitation and Healthcare last inspected?
- Highland House Rehabilitation and Healthcare was last inspected on March 13, 2026. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
/nursing-home/345353-highland-house-rehabilitation-and-healthcare