Public Record
Heartland Living & Rehab at the Moses H Cone Memor
Operated by Century Care Management
From CMS
Facility profile
- CMS overall rating
- 4 / 5
- Certified beds
- 107
- Avg. residents per day
- 92.3
*CMS Five-Star
*CMS
*CMS
Inspection record
On record from CMS
- Health citations
- 12
- Fire safety findings
- 12
- Inspections on file
- 6
- Last inspection
- 2025-02-26
*CMS
*CMS
*CMS
*CMS
Citations
12 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0727Generalpotential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0690Generalpotential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0867Generalpotential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0641Generalpotential for harm
Ensure each resident receives an accurate assessment.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
- 0759Generalpotential for harm
Ensure medication error rates are not 5 percent or greater.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection3 deficiencies
- View inspection reportInspectionFire Safety2 deficiencies
- View inspection reportInspectionFire Safety7 deficiencies
- View inspection reportInspection8 deficiencies
- View inspection reportInspectionFire Safety3 deficiencies
- View inspection reportInspection1 deficiency
Ownership
Century Care Management
7nursing homes nationwide, in CMS records
FAQ
Questions and answers
- What is Heartland Living & Rehab at the Moses H Cone Memor?
- Heartland Living & Rehab at the Moses H Cone Memor is a Medicare- and Medicaid-certified nursing home in Greensboro, NC, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 345391.
- What is the CMS rating for Heartland Living & Rehab at the Moses H Cone Memor?
- Heartland Living & Rehab at the Moses H Cone Memor has a CMS overall rating of 4 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Heartland Living & Rehab at the Moses H Cone Memor have?
- Heartland Living & Rehab at the Moses H Cone Memor is certified for 107 beds. It serves an average of 92.3 residents per day.
- How many citations does Heartland Living & Rehab at the Moses H Cone Memor have?
- Heartland Living & Rehab at the Moses H Cone Memor has 12 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Heartland Living & Rehab at the Moses H Cone Memor last inspected?
- Heartland Living & Rehab at the Moses H Cone Memor was last inspected on February 26, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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