Health inspection·January 30, 2025

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Based on observation, resident and staff interviews and review of facility policy, the facility failed to maintain comfortable air temperatures and failed to provide a homelike environment. This affected 10 (#01, #02, #03, #04, #05, #06, #07, #08, #09, and #10) out of 123 residents that resided at the facility. The facility census was 123. Findings include: Observation of Maintenance Assistant (MA) #631 revealed he was obtaining air temperatures in resident rooms on 01/27/25 at 9:53 A.M. Further observation revealed Resident #02's room was 57.6 degrees Fahrenheit (F), Resident #06's room was 61.7 degrees F, Resident #07's room was 61.8 degrees F and the common shower room on the women's secured unit was 66.5 degrees F. Interview with MA #631 on 01/27/25 at 9:53 A.M. verified the air temperature in Resident #02's room was 57.6 degrees F, the air temperature in Resident #06's room was 61.7 degrees F, the air temperature in Resident #07's room was 61.8 degrees F, and the air temperature in the shower room on the women's secured unit was 66.5 degrees F. MA #631 confirmed the packaged terminal air conditioner (PTAC) units in Resident #02, Resident #06, and Resident #07's rooms were not working or putting out heat, and the shower room on the women's secured unit had a fan but did not have a heater. MA #631 reported Resident #01, Resident #02, Resident #03, Resident #04, Resident #05, Resident #06, Resident #08, Resident #09, and Resident #10 had their beds moved from their rooms to the dining room on the women's secured unit because there were concerns about air temperatures in the facility. Interview with Resident #02 on 01/27/25 at 10:00 A.M. revealed it was cold in her room and on the women's secured unit. Resident #02 reported she had to sleep in the dining room on the unit due to the air temperature. Interview with Resident #08 on 01/27/25 at 10:10 A.M. revealed she had to sleep in the dining room for approximately one week with all the other residents because the motor burned up in the heater in her room. Resident #08 stated she disliked sleeping in the dining room and it was cold in her room and on the women's secured unit. Interview with Certified Nurse Aide (CNA) #240 on 01/27/25 at 10:11 A.M. verified Resident #01, Resident #02, Resident #03, Resident #04, Resident #05, Resident #06, Resident #08, Resident #09, and Resident #10 had their beds moved from their rooms to the dining room on the women's secured unit last week because the temperature in their rooms was too cold. Interview with the Administrator and Maintenance Director (MD) #252 on 01/28/25 at 2:02 P.M. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 365005 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365005 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Chateau at Mountain Crest Nursing & Rehab Ctr 2586 Lafeuille Avenue Cincinnati, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)