Health inspection·December 24, 2025

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and policy review the facility failed to provide a clean, safe, and comfortable environment. This affected 31 (#682, #86, #127, #120, #122, #147, #146, #99, #134, #140, #142, #125, #136, #137, #128, #121, #138, #145, #123, #133, #135, #130, #124, #131, #148, #149, #144, #126, #129, #132, and #139) of 31 residents reviewed for environment residing in Building #2, and further affected four (#34, #50, #692 and #694) with the potential to affect all residents on the 2 west unit of Building #1. The facility census was 144. 1. Observations of Building #2 on 12/22/25 from 3:45 P.M. to 4:20 P.M. with Maintenance Assistant (MA #333) revealed the following: - Rooms 01, 05, 06, 07, 10, 12, 13, 14, 15, 16, and 17 did not having curtains or blinds on the ground level windows, affecting 19 Residents (#86, #99, #120, #121, #122, #125, #126, #127, #128, #129, #130, #131, #132, #133, #134, #140, #142, #144, and #145). - Rooms 08, 10, 12, and 14 revealed mold on the top of the window sill affecting eight Residents (#121, #122, #125, #126, #129, #130, #146, and #147). - room [ROOM NUMBER] revealed the inside window pane was broken, affecting Resident #138. - rooms [ROOM NUMBERS] contained ripped mattresses, affecting two Residents (#132 and #138). -The shower room reveal drywall off the walls and lying on the floor, no shower curtain to provide privacy, and no shower head to allow showering, affect all 31 (#682, #86, #127, #120, #122, #147, #146, #99, #134, #140, #142, #125, #136, #137, #128, #121, #138, #145, #123, #133, #135, #130, #124, #131, #148, #149, #144, #126, #129, #132, and #139) residents in the building that use the shower room. Interview with MA #333 verified all the of findings at the time of the observation. 2. Tour of Building #1 with Licensed Practical Nurse (LPN) #211 on 12/23/25 at 1:30 P.M. revealed unit shower on the 2 west unit was not in working condition according to LPN #211. Observation of the shower room revealed approximately one inch of standing water in the shower area as well as the dressing area, the shower walls had a dark substance that appeared to be mold, and the floors of the shower were dirty. LPN #211 confirmed the standing water, the dirty floor and the dark substance on the walls. LPN #211 revealed that residents on the women's unit did have access to another shower in a closed unit adjacent to the unit but the residents did not like to have to walk that far to take a shower. Page 1 of 2 365005 365005 12/24/2025 The Chateau at Mountain Crest Nursing & Rehab Ctr 2586 Lafeuille Avenue Cincinnati, OH 45211

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Interviews with Residents #34, #50, #692 and #694 on 12/22/25 and 12/23/25 revealed the residents wanted a clean and functioning shower and wanted to be able to shower on their unit and not have to walk down the long hallway to use another shower. Review of the Maintenance Service Policy dated 2001 revealed functions of maintenance personnel include but are not limited to maintaining the building in good repair, free from hazards, maintaining the heating/cooling system, plumbing fixtures, and wiring. This deficiency represents non-compliance investigated under Complaint Number 2694695. 365005 Page 2 of 2