F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, record review, and interviews, the facility failed to ensure the correct serving sizes
and all menu items were provided per the menu. This affected four residents (#28, #43, #55, and #99) but
had the potential to affect all residents, except two residents (#36 and #51) who received nothing by mouth.
The facility census was 101.
Findings include:
Interviews on 07/01/25 between 9:44 A.M. and 1:18 P.M. with Residents #28, #55, and #99 revealed they
received small portions at mealtimes, but also stated they never knew what was on the menu prior to
receiving meals.
Review of the menu revealed lunch for 07/01/25 was deli meat and cheese sandwich, creamy coleslaw, and
four ounces (oz) of cinnamon apple slices. Residents on a pureed diet were to get pureed soft, cooked
vegetables servings size was #12 scoop (green handle which provides a 2.7 oz portion) and pureed
cinnamon apple slice serving size was a #10 scoop (three oz). Residents on a mechanical soft diet were to
receive ground deli meat and cheese using a #8 scoop (four oz).
Observations on 07/01/25 between 12:20 P.M. and 12:45 P.M. of the lunch tray line revealed a large pan of
sliced deli meat sitting on the steam table (not in an ice bath), next to it was a large pan of lettuce, and a
large pan of sliced tomatoes. [NAME] #555 tore open a loaf of white bread while wearing gloved hands,
grabbed slices of bread, grabbed two slices of deli meat, folded it over onto the bread and proceeded to
grab lettuce and tomato slices and place onto one slice of bread and then place the second slice of bread
on top all while using the same gloved hands. Further observation revealed [NAME] #555 made a pureed
plate serving mixed vegetables using a purple handled scoop #40 (providing 0.75 oz. serving). Observation
of the mechanical soft diet being plated revealed [NAME] #555 plated ground turkey using a green handled
scoop #12 (providing a 2.7 oz. portion) and placed the ground meat between two slices of bread.
Observation at the end of the tray line revealed two additional pans. In one pan were several two oz. plastic
containers of applesauce, and in the second pan next to it were several two oz. plastic containers of cottage
cheese and pineapples tidbits.
Interview on 07/01/25 between 12:20 P.M. and 12:45 P.M. with Dietary Manager (DM) #648 they had to
swap out the coleslaw and provide chips instead, and also had to provide cottage cheese with fruit and
applesauce cups instead of apple slices. DM #648 verified there was no cheese for the deli sandwiches
and that the plastic containers were two ounce servings instead of the four ounce servings for the fruit. DM
#648 also verified the scoop serving for the pureed veggies and mechanical meat were not correct as well
and residents were served smaller portions than what was listed on the menu.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365033
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365033
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedarwood Plaza
12504 Cedar Road
Cleveland Heights, OH 44106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Observation on 07/01/25 at 1:04 P.M. of Resident #43's lunch revealed two sandwiches, bag of chips, and a
two ounce serving of pineapples. Interview at the time of observation with Resident #43 revealed portion
sizes for the fruit cups and cottage cheese were usually in the two ounce containers. Resident #43 stated
they don't get or see a menu to know what they will receive for meals.
Observation on 07/01/25 at 1:23 P.M. of Resident #55 and #99's lunches revealed both had sandwiches
and potato chips but did not receive any fruit cups on their trays.
Interview on 07/01/25 with Certified Nursing Assistant (CNA) #408 verified Residents #55 and #99 did not
receive dessert or fruit cup on their lunch trays.
Observation on 07/01/25 at 1:30 P.M. of Resident #28's lunch revealed a burger, chips, juice, but no fruit
cup observed. Interview at the time of observation with CNA #408 verified Resident #28 had no fruit on his
lunch tray.
This deficiency represents non-compliance investigated under Complaint Number OH00166944.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365033
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365033
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cedarwood Plaza
12504 Cedar Road
Cleveland Heights, OH 44106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to dry silverware and serve food in a
sanitary manner. This had the potential to affect all residents except two (#36 and #51) who received
nothing by mouth. The facility census was 101.
Findings include:
Observations on 07/01/25 at 12:19 PM observed Dietary Aide (DA) #409 using a dish cloth to dry the
silverware that was in a tray sitting on the end of the steam table. DA #409 proceeded to place the
silverware after drying them in a silverware holder. DA #409 verified the observation and stated she didn't
know they weren't supposed to dry them that way.
Observations on 07/01/25 at 12:20 P.M. of the lunch tray line revealed a large pan of sliced deli meat sitting
on the steam table (not in an ice bath), next to it was a large pan of lettuce, and a large pan of sliced
tomatoes. [NAME] #555 tore open a loaf of white bread while wearing gloved hands, grabbed slices of
bread, grabbed two slices of deli meat, folded it over onto the bread and proceeded to grab lettuce and
tomato slices and place onto one slice of bread and then place the second slice of bread on top all while
using the same gloved hands throughout the meal service. Interview at the time of observation with Dietary
Manager (DM) #648 verified the observation and stated his expectation was for [NAME] #555 to use
serving utensils.
Review of the resident diet order list revealed two residents (#36 and #51) who had physician orders to
receive nothing by mouth.
Review of the undated facility policy, Food Preparation and Storage, revealed all food service equipment
should be cleaned, sanitized, air-dried, and reassembled after each use. Tongs or other serving utensils will
be used to serve breads or other items to avoid bare hand contact with food.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365033
If continuation sheet
Page 3 of 3