F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observation, review of facility in-service records, review of a personnel file, review of
the safety inspection bus checklist, review of the facility's Self-Reported Incidents (SRIs), review of facility
policies, review of the emergency medical services (EMS) run report, review of hospital documentation,
resident interview, and staff interview, the facility failed to ensure a resident was safely secured in the
wheelchair with an appropriate seat belt during transportation in a facility bus from an activity department
outing. This resulted in Immediate Jeopardy when one resident (#05) was placed at potential risk for
serious life-threating harm and/or injuries when on 05/28/24, Activity Director (AD) #300 abruptly stopped
the facility bus, causing Resident #05 to fall forward out of his wheelchair, hitting another resident, and then
landing on the floor. During the fall, Resident #05 sustained a degloving/laceration (a traumatic injury that
results in the top layers of skin and tissue being torn away from the underlying muscle, connective tissue or
bone) to his right lower leg, requiring 35 sutures, and a right chest contusion near his chemotherapy
port-a-cath port. AD #300 pulled over and, with the help of Activities Assistant (AA) #315, attempted to lift
Resident #05 off the floor of the bus. When they were unable to lift Resident #05, they summoned
assistance from EMS, who arrived and transported Resident #05 to the emergency room (ER) for
treatment. Resident #05 was treated in the ER and sent back to the facility with orders for antibiotics. On
06/01/24, four days following the bus accident, Resident #05 complained of chest pain with movement and
pain, redness, warmth, and swelling to the open area on his right lower extremity. Resident #05 was sent to
the hospital, admitted for cellulitis of the right leg, and remained in the hospital for four days for intravenous
(IV) antibiotic treatment. This affected one (Resident #05) of three residents reviewed for use of assistive
devices during transportation. The facility identified a total of 52 residents who utilized a wheelchair and the
facility transportation. The facility census was 99.
On 06/13/24 at 11:29 A.M., the Administrator was notified that Immediate Jeopardy began on 05/28/24 at
approximately 2:15 P.M. when Resident #05 was placed in the facility bus, with his wheelchair secured to
the floor of the bus, but with no seatbelt to secure the resident into the wheelchair. AD #300 abruptly
stopped the facility bus, causing Resident #05 to fall forward out of his wheelchair, hitting another resident,
and then landing on the floor of the bus. During the fall, Resident #05 sustained a degloving/laceration to
his right lower leg, requiring 35 sutures, and a right chest contusion near his chemotherapy port-a-cath
port. AD #300 pulled over and, with the help of AA #315, attempted to lift Resident #05 off the floor. When
they were unable to lift Resident #05, they summoned assistance from EMS, who arrived and transported
Resident #05 to the ER for treatment. Resident #05 was treated in the ER and sent back to the facility on
antibiotics. On 06/01/24, Resident #05 complained of chest pain with movement and pain, redness,
warmth, and swelling to the open area on his right lower extremity. Resident #05 was sent to the hospital,
admitted for cellulitis of the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
365045
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
right leg, and remained in the hospital for four days for intravenous (IV) antibiotic treatment.
Level of Harm - Immediate
jeopardy to resident health or
safety
The Immediate Jeopardy was removed on 05/31/24 at approximately 12:45 P.M. when all education was
completed for staff, which included that the transportation bus was not to be driven, and competency
checks were completed on staff that were authorized to drive the other facility vehicle, which was the
transport van, by ensuring proper securing of residents during transport. The deficiency remained at
Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy)
until it was verified as corrected on 06/28/24 when the facility implemented the following corrective actions:
Residents Affected - Few
•
On 05/28/24 at 2:45 P.M., AD #300 notified Assistant Director of Nursing (ADON) #320 of the incident on
the facility bus involving Resident #05.
•
On 05/28/24 at approximately 2:45 P.M., ADON #320 notified the DON of the incident on the facility bus
involving Resident #05.
•
On 05/28/24 at 2:50 P.M., ADON #320 and the DON notified the Administrator of the incident on the facility
bus involving Resident #05.
•
On 05/28/24 at approximately 3:00 P.M., the Administrator interviewed Transportation Driver (TD) #335
regarding the procedure for bus outings. He was not on the outing on the facility bus in which Resident #05
was injured.
•
On 05/28/24 at approximately 3:00 P.M., Licensed Practical Nurse/Unit Manager (LPN/UM) #350 notified
Resident #05's representative by phone regarding the incident.
•
On 05/28/24 at approximately 3:30 P.M., the Administrator, the DON, and ADON #320 interviewed AD
#300, upon her return to the facility, following the incident on the facility bus involving Resident #05.
•
On 05/28/24 at approximately 3:45 P.M., the Administrator left a voice message for the Director of
Transportation (DOT) #330 to return her call.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
On 05/28/24 at approximately 3:50 P.M., the Administrator interviewed Maintenance Director (MD) #325
regarding safety check procedures for the facility vehicles.
Level of Harm - Immediate
jeopardy to resident health or
safety
•
Residents Affected - Few
On 05/28/24 at 4:00 P.M., the Administrator issued a directive for the facility bus (the vehicle in use during
the incident involving Resident #05) and the facility van to not be used until further notice.
•
On 05/28/24 at 4:00 P.M., involved parties, AD #300, DOT #330, MD #325, and TD #335 were put on
suspension pending the outcome of the investigation.
•
On 05/28/24 at 4:00 P.M., Unit Clerk (UC) #355 started calling transportation companies to make
arrangements for upcoming appointments already scheduled for the current week and the following week
as the Administrator had issued the directive for staff not to use the bus or the van until further notice.
•
On 05/28/24 at approximately 4:30 P.M., a safety meeting was held with the Administrator, DON, ADON
#320, LPN/UM #350, and Compliance Officer (CO) #345. Topics of the safety meeting included the
following: the incident which occurred on 05/28/24 in the facility bus for Resident #05, education to be
performed as a follow-up to the incident, who needed to be educated, taking the facility vehicles out of
service temporarily, and delegated procedures to be completed.
•
On 05/28/24 at approximately 5:00 P.M., the facility initiated an SRI with the Ohio Department of Health
(ODH).
•
On 05/29/24 at 9:00A.M., CO #345 created education for TD #335, DOT #330, MD #325, Maintenance
Assistant (MA) #305, and AD #300.
•
On 05/29/24 at 9:00 A.M., the DON created a nursing education packet.
•
On 05/29/24 at 9:00 A.M., CO #345 developed an auditing system for the facility van and reviewed and
updated the inspection checklist and competency skill list for drivers and maintenance staff.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
On 05/29/24 at 11:00 A.M., the DON, LPN Supervisor #360, and State Tested Nursing Assistant (STNA)
#365 began in-servicing staff regarding gait belts and abuse, neglect and misappropriation. The education
was completed on 05/31/24 at approximately 5:30 P.M.
•
On 05/29/24 at approximately 11:45 A.M., the Administrator, DON, ADON #320, and CO #345 interviewed
DOT #330 via telephone.
•
On 05/29/24 at approximately 2:00 P.M., a safety meeting was held with the Administrator, DON, ADON
#320, LPN/UM #350, CO #345, and MA #305. At the meeting staff reviewed the status of the education and
training following the incident. Facility management decided TD #335 and MD #325 would return to work on
05/31/24 and would be educated on 05/31/24 at 11:00 A.M. prior to resuming their work duties.
•
On 05/31/24 at 9:00 A.M., TD #335 and MD #325 returned to work.
•
On 05/31/24 from 11:00 A.M. to 1:00 P.M., CO #345 educated TD #335, MD #325, and MA #305. The
education included the following: viewing a vehicle safety video, reviewing and signing education packets,
review of competency, vehicle checklists and audit forms.
•
On 05/31/24 at approximately 12:45 P.M., MA #305, who had prior transportation knowledge from previous
employment, performed competency checks on the facility van with assistance from ADON #320 and
LPN/UM #350.
•
Beginning on 06/01/24 at approximately 10:00 A.M., TD #335 began audits of the facility van and MA #305
signed off on the audits. The audits were to be completed on days of driving the van, prior to driving the
van, daily for two weeks, then three times per week for two weeks, and then monthly thereafter.
•
On 06/03/24 at 8:21 A.M., ODH requested additional information regarding the SRI. The facility sent the
requested information to ODH at approximately 12:00 P.M.
•
On 06/03/24 at 12:15 P.M., the Ohio State Highway Patrol (OSHP) inspected the facility bus, and the bus
passed the inspection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
•
Level of Harm - Immediate
jeopardy to resident health or
safety
On 06/03/24 at 3:00 P.M., CO #345 reviewed and updated the policy regarding transportation drivers and
outings. The updates to the policy included staff would bring information regarding resident's code status on
the outing and the driver of the vehicle would complete a final walk-through safety check of the residents
before driving off.
Residents Affected - Few
•
On 06/13/24 at 3:00 P.M., MA #305 educated employees permitted to drive the facility bus (MD #325 and
TD #335) on how to properly secure residents into the facility bus. MA #305 LPN/UM #350, and ADON
#320 completed facility bus competencies with MD #325 and TD #335. Competencies will be completed on
all authorized drivers for all facility vehicles quarterly.
•
Beginning on 06/14/24 facility bus audits were initiated. TD #335 will perform these audits Monday through
Friday every day for 2 weeks, then 3 times a week for 2 weeks, and then monthly thereafter.
•
Interviews on 06/17/24 between 4:15 P.M. and 4:30 P.M. with TD #335 and MD #325 confirmed they were
educated on the facility van on 05/31/24 and educated on the facility bus on 06/13/24.
•
On 06/28/24 between 8:22 A.M. and 9:10 A.M., observations, review of facility audit records, and interviews
with TD #335, MD #325 and MA #305 were conducted. TD #335 was observed conducting the daily audit
on the facility bus and van. TD #335 confirmed he has been completing audits of the bus and van daily on
days worked (Monday-Friday). Review of the audits revealed they had been completed as indicated through
06/28/24 and no further issues were identified. TD #335 stated part of his daily audit is to check the mileage
of each vehicle. TD #335, MD #325, and MA #305 confirmed the bus had not been driven since 06/03/24,
when it was taken to the OSHP for inspection. The bus remains out of service.
Findings include:
Review of the medical record for Resident #05 revealed an admission date of 06/19/23 with diagnoses
including, morbid obesity, cirrhosis of liver, dementia, chronic atrial fibrillation, bradycardia, malignant
neoplasm of vertebral column and kidney, congestive heart failure, peripheral vascular disease, depression,
anxiety, and vascular dementia.
Review of the comprehensive Minimum Data Set (MDS) assessment for Resident #05 dated 04/20/24
revealed the resident had intact cognition and required supervision or touching assistance for bed mobility,
transfers and ambulation. Resident #05 utilized a walker and wheelchair for mobility.
Review of the prehospital care report summary (ambulance run report) for Resident #05 dated 05/28/24
revealed medics were dispatched on 05/28/24 at 2:23 P.M. for a person injured in a fall. Resident #05 was
noted with an avulsion (pulling or tearing away) injury to the right lower leg. Resident #05
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
was noted stuck in a position with both legs under him under the wheelchair in front of him and his
wheelchair stuck behind him and latched into place. Resident #05's wheelchair and multiple tie down points
for the wheelchair had to be removed to access and extricate the resident. Once removal began, the
resident slid backwards and a large skin tear on his lower right leg was observed. Medics bandaged the
wound with a blood stopper and bleeding was controlled. Resident #05 was removed from the facility bus
on the scoop stretcher and taken to the ER.
Residents Affected - Few
Review of the hospital ER after visit summary for Resident #05 dated 05/28/24 revealed the resident was
diagnosed with a large complex right leg laceration, a left knee contusion, and a right chest wall contusion.
The laceration on the right leg measured 25 centimeters (cm.) in length and required 35 sutures. Following
the laceration repair, a piece of skin was noted to be missing from the superior aspect of the wound. The
missing piece of skin was found crumpled within Resident #05's sock, but it was completely devitalized and
not able to be replaced. Resident #05 was given IV antibiotics in the ER and was prescribed oral antibiotics
upon his return to the facility.
Review of a nursing progress note for Resident #05 dated 05/28/24 at 6:49 P.M. revealed the activities
department called ADON #320 and informed her Resident #05 fell from the wheelchair in the facility bus
while returning from an outing. Resident #05 was noted to be on his knees with his legs under his
wheelchair and fell forward and into the resident sitting in a wheelchair in front of him. The facility transport
vehicle was pulled into a parking lot and nine-one-one (911) was called. EMS arrived and transported
Resident #05 to the ER.
Review of the SRI dated 05/28/24 revealed Resident #05's representative alleged neglect when the
resident flew out of his wheelchair and was pinned under the chair in front of him. Resident #05's
representative said if the resident had been secured, the incident would not have happened. The incident
was described as follows: on 05/28/24, while returning from an activity outing, Resident #05 fell out of his
wheelchair on the bus, into another resident. The bus was moved to a safe location. Staff were unable to
assist Resident #05 up from the floor, so they called 911 and the resident was assisted from the floor to a
stretcher and transferred to the hospital. An emergency safety meeting was conducted, and all involved
staff were interviewed. Resident #05 was assessed at the ER and returned to the facility at approximately
10:00 P.M. on 05/28/24. The facility did not substantiate the allegation of neglect.
Review of a nursing progress note for Resident #05 dated 05/29/24 at 1:59 A.M. revealed the resident
returned from the hospital via ambulance.
Review of a nursing progress note for Resident #05 dated 06/01/24 at 4:00 P.M. revealed Resident #05
complained of chest pain with movement and pain, redness, warmth, and swelling to the open area on the
right lower extremity. The physician gave an order to transport Resident #05 to the hospital. EMS
transported Resident #05 to the hospital and the resident's representative accompanied him.
Review of a nursing progress note for Resident #05 dated 06/01/24 at 11:43 P.M. revealed the resident was
admitted to the hospital for cellulitis of the right leg.
Review of the hospital continuity of care and after visit summary for Resident #05 dated 06/05/24 revealed
the resident was admitted to the hospital on [DATE] for cellulitis of the right lower extremity. Resident #05
required IV antibiotics for methicillin-resistant staphylococcus aureus (MRSA) infection to the wound the
resident sustained during the accident in the facility bus on 05/28/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of a nursing progress note for Resident #05 dated 06/05/24 at 2:57 P.M. revealed Resident #05
returned to the facility from the hospital.
Review of the employee file for AD #300 revealed a hire date of 11/03/03. AD #300 completed a road test
checklist on 06/02/06 and an employee driver training on 06/07/06. AD #300's employee file did not include
driver training after 2006. AD #300 resigned from her position effective 06/12/24.
Residents Affected - Few
Review of the driver/vehicle examination report and bus safety inspection report per the OSHP dated
06/03/24 revealed the facility bus passed the safety inspection.
Interview on 06/12/24 at 9:10 A.M. with Resident #05 confirmed on 05/28/24 he went on an outing to a
local restaurant in the facility bus along with seven or eight other residents. Resident #05 confirmed some
residents were sitting in bus seats, and there were four residents, including himself, in wheelchairs.?
Resident #05 stated he was sitting in his wheelchair in the back of the bus, next to the lift.? Resident #05
stated the staff had fastened his wheelchair to the floor of the bus, but no one had applied a seat belt to
secure him into the wheelchair itself. Resident #05 further confirmed that as the bus pulled out of the
restaurant to return to the facility, the driver hit the brakes suddenly and he fell forward out of his wheelchair
and his right chest hit the wheelchair of the resident in front of him.? Resident #05 stated the other resident
was on top of him and his legs were bent back behind him.? Resident #05 confirmed he repeatedly asked
the driver (AD #300) to pull over, but she told him there was no place to pull over.? Resident #05 stated she
finally pulled over in a parking lot and called EMS.? Resident #05 stated EMS got him out from under the
other resident's wheelchair and transported him to the hospital.? The resident stated he was treated and
released from the hospital and then ended up in the hospital for four days for IV antibiotics.?
Interview on 06/12/24 at 11:17 A.M. with AA #315 confirmed on 05/28/24 he was riding near the front of the
bus on a facility outing when the bus came to a sudden stop, and he heard Resident #05 say he was in
pain. AA #315 stated he turned around and saw Resident #05 had slid out of his wheelchair and was on the
floor of the bus. AA #315 stated he alerted the driver, AD #300, but it was a few minutes before the driver
was able to pull over into a parking lot. AA #315 stated Resident #05 was on his knees, with his chest
pressed up against the wheelchair in front of him. AA #315 stated there were four wheelchairs on the bus
and all four wheelchairs remained in the upright position and secured when the bus came to a sudden stop.
AA #315 confirmed Resident #05 was not secured into his wheelchair by a seat belt or any type of chest
restraint when the bus stopped suddenly.
Interview on 06/12/24 at 1:39 P.M. with AD #300 confirmed on 05/28/24, she and AA #315 took eight
residents on an activity outing to a local restaurant for lunch. AD #300 stated after lunch she loaded
everyone on the bus, including Resident #05 who was placed in the spot without a seatbelt. AD #300
confirmed sometimes they used a gait belt in that spot without a seat belt. AD #300 confirmed she did not
restrain Resident #05's body into the wheelchair with anything on the way back from lunch on 05/28/24. AD
#300 stated, on the day of the incident, she was driving and slowed down for traffic when AA #315 told her
Resident #05 was on the floor of the bus. AD #300 stated as soon as it was safe she pulled over, and she
and AA #315 attempted to lift Resident #05 off the floor of the bus. When they were unable to lift Resident
#05, they called 911 and waited for EMS to arrive. AD #300 confirmed at the time of the incident, she was
told a new seatbelt would be ordered and had previously been told she could use a gait belt to restrain
residents in the fourth wheelchair spot, since there was not a seatbelt. AD #300 stated DOT #330 told her a
year or two ago he was going to order a new harness/seatbelt and told her to use the gait belt until it
arrived. AD #300 stated DOT #330 told her the previous administrator told him he could use a gait belt
instead. AD #300 stated she was trained to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
drive the bus when the facility first got the bus back in 2006 but had not received any further training or
competency checks.
Interview on 06/12/24 at 2:15 P.M. with the Administrator confirmed she was unaware there was not a
fourth seatbelt in the facility bus. The Administrator stated, following the incident, she learned the previous
administrator had instructed staff to use a gait belt since there was no seatbelt in the fourth wheelchair
spot. The Administrator confirmed the use of a gait belt in place of a seatbelt was not an appropriate
practice. The Administrator stated, following the incident, DOT #330, AD #300, MD #325, and TD #335
were suspended. MD #325 and TD #335 were permitted to return to work on 05/31/24 as they were not
present the day of the incident. The Administrator stated DOT #330 was responsible for overseeing the use
of the bus and keeping everyone who was permitted to drive the facility vehicles up to date on safety
measures. The Administrator stated facility vehicle competencies with return demonstration were completed
with employees trained to drive facility vehicles using the facility van following the incident.
Interview on 06/12/24 at 2:30 P.M. with DOT #330 confirmed he replaced the seatbelts in the bus
approximately three years ago and stated there was another seatbelt on order at the time of the incident on
05/28/24 involving Resident #05. DOT #330 stated he was not sure when the fourth seatbelt for the bus
came up missing. DOT #330 stated he ordered a replacement seatbelt approximately two years ago and
installed the seatbelt with TD #335. DOT #330 stated the previous administrator allowed staff to use gait
belts to restrain residents if the seatbelts were unavailable or not working.
Interview on 06/12/24 at 2:53 P.M. with the Administrator confirmed she instructed staff not to use the
facility bus or the facility van until further notice. The Administrator confirmed the facility was trying to decide
if they could get a new bus because it required frequent repairs or if they might resume use of the bus
involved in the incident with Resident #05. The Administrator confirmed the root cause of the incident
involving Resident #05 had nothing to do with any mechanical failures of the bus. The Administrator
confirmed the root cause of the incident causing injury to Resident #05 was AD #300's failure to properly
secure Resident #05 in his wheelchair on the bus.
Interview on 06/13/24 at 11:32 A.M. with the Administrator confirmed the education which included
competencies and return demonstrations provided to drivers of the facility vehicles on 05/31/24 was
completed using the facility van. The Administrator confirmed the staff had not been educated on using the
facility bus which was the vehicle in use during the incident with Resident #05 on 05/28/24.
Interview on 06/13/24 at approximately 12:00 P.M. with TD #330 confirmed DOT #335 had trained him in
the past to use a gait belt as a substitute for the seat belt for the spot in the facility bus without a restraint.
TD #330 confirmed he was unsure if this was a safe practice, but he did not report his concerns to the
current facility Administrator.
Observation on 06/13/24 at 12:05 P.M. of the facility bus (the vehicle in use at the time of the incident
involving Resident #05) with TD #330 and MA #305 revealed the staff demonstrated how they used straps
from two different restraint systems in order to be able to restrain three residents in wheelchairs prior to
driving the bus. There was a fourth wheelchair seat in the bus which did not have any type of seatbelt or
restraint.
Interview on 06/13/24 at 12:10 P.M. with TD #330 and MA #305 confirmed the fourth wheelchair seat in the
bus had no seatbelt or restraint. Further interview confirmed AA #315 told them Resident #05 had been
sitting in the fourth wheelchair spot, which had no seatbelt or restraint when the resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillebrand Nursing and Rehabilitation Center
4320 Bridgetown Road
Cincinnati, OH 45211
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
was injured on 05/28/24.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the facility policy titled Activity Outings dated 06/01/24 revealed staff should secure residents in
the vehicle before driving using an appropriate restraint or seat belt. The driver should conduct a final
walk-through inspection to ensure everyone was properly secured before leaving for the destination.
Residents Affected - Few
This deficiency represents noncompliance investigated under Complaint OH00154499 and Complaint
OH00154442.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365045
If continuation sheet
Page 9 of 9