F 0573
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Let each resident or the resident's legal representative access or purchase copies of all the resident's
records.
Based on closed medical record review, review of medical record request forms and interview, the facility
failed to ensure medical record requests were completed timely for Resident #197. This affected one
resident (Resident #197) of one resident reviewed for medical record requests. The facility census was 97.
Findings include:
Review of the closed medical record for Resident #197 revealed an admission date of 09/09/23 and
discharge date of 10/17/23. Diagnoses included but were not limited to complete traumatic amputation at
level between right hip and knee, peripheral vascular disease, hypertension, chronic obstructive pulmonary
disease, cardiomyopathy, unspecified severe-protein- calorie malnutrition.
Review of the 11/30/23 fax timed at 2:20 P.M. sent to the medical records department from Resident #197's
family attorney revealed a medical records request for Resident #197.
Review of the 06/21/24 email sent to the Administrator by Resident #197's family attorney revealed a
second medical record request for Resident #197.
Interview on 07/17/24 at 9:06 A.M. with Medical Records #506 revealed she had worked in medical records
since April of 2024 and had only had one family request medical records since she started and was not
aware of any medical record requests for Resident #197.
Interview on 07/17/24 at 2:20 P.M. with Social Services Assistant #501, who previously worked in Medical
Records, revealed she had never received a medical information request for Resident #197 and if so, it
would have been logged in the medical record request logbook.
Observation on 07/17/24 at 2:27 P.M. with Social Services Assistant #501 of the medical record request
logbook revealed no evidence of a medical request form for Resident #197.
Interview on 07/18/24 at 8:53 A.M. with the Administrator revealed he received an email from Resident
#197's family attorney on 06/21/24 and had forwarded the request to the facility owner the same day and
did not receive further correspondence related to the request.
Interview on 07/18/24 at 9:10 A.M. with Medical Records #506 confirmed she received a phone call about
9:00 A.M. on 05/29/24 from Resident #197's family attorney and then an email request for medical records
for Resident #197. She emailed the request to the facility owner on 05/29/24 at 9:21 A.M. with the
attachment of the medical record request and requested how to proceed with the email.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
365071
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0573
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Medical Records #506 received an email requesting her to call the facility owner and following the phone
call was told to email Resident #197's attorney and tell them the facility attorneys will further assist her.
Medical Records #506 provided the contact information for the facility attorney.
Interview on 07/18/24 at 9:37 A.M. with Social Services Assistant #501 stated she never received a medical
request from a representative for Resident #197.
Interview on 07/18/24 at 9:52 A.M. with the Administrator revealed he had received electronic text from the
facility owner who stated the facility attorneys are handling the medical record request.
This deficiency represents non-compliance investigated under Complaint Number OH00155587.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 2 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation and interview the facility failed to maintain resident rooms in a safe, sanitary, and
homelike condition. This affected seven residents (Resident #6, #16, #40, #43, #68, #71, and #85 ) of 97
resident rooms observed for physical environment. The facility census was 97.
Findings include:
During the screening process of the facility annual survey on 07/15/24 and 07/16/24, the following concerns
were identified and verified with the Director of Nursing and the Administrator at approximately 7:56 A.M. on
07/16/24.
•
The rooms for Residents #16, #40 and #43 had chipped wall paint, the window shade and privacy curtains
had brown stains and splatter marks. Also, the room for Resident #6 included one inch diameter holes
around four bolts in the wall behind her bed.
•
The room for Resident #71 had a four foot by four foot patch on the wall of bare wall. The room also had
chipped wall paint, the window shade and privacy curtains had brown stains and splatter marks.
•
The room for Resident #68 had no transition between the bathroom and room hallway. The tile floor at the
entrance into the bathroom was chipped and jagged, easily catching on the residents wheeled walker.
•
The room for Resident #85 had peeling paint on the door, missing slats in the vertical blinds, and stained
privacy curtain and ceiling tiles.
Interview on 07/15/24 at 11:37 AM with Maintenance Director #640 revealed the resident rooms were
observed at least weekly. The facility had a program called Angel Walks. Each manager had assigned
rooms, and they inspect them weekly and turn in the paperwork at the Wednesday morning meeting for
review. The concerns were entered in the Work Order log and maintenance departments electronic log.
Interview on 07/15/24 at 12:21 P.M. with Resident #71 ' s family revealed the bathroom had peeling paint
and no supplies like toilet paper or paper towels.
Observation and interview with LPN #526 on 07/16/24 at 10:25 A.M. of Resident #71's room confirmed the
peeling paint and lack of supplies.
Observations on 07/16/24 at 10:36 A.M. of Resident #68 ' s room revealed her dresser was missing the
bottom drawer. Observation confirmed with LPN #570. Resident #68 revealed at the time of the observation
the bottom drawer had been missing for a year.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 3 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
This deficiency represents noncompliance identified during the investigation of Complaint Number
OH00154805.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 4 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of
the medical record for Resident #7 revealed an admission date of 06/03/22. Diagnoses included
unspecified dementia without behavioral disturbance, osteoarthritis, and primary hypertension.
Review of the comprehensive MDS 3.0 assessment, dated 06/14/24 , revealed the resident had severely
impaired cognition. The MDS revealed the resident was on Hospice services
Review of physicians orders on 06/02/24 revealed a physician order for admit to hospice services.
Review of the plan of care dated 07/16/24 revealed there was no evidence of a care plan for Resident #7
being on hospice services and/or coordination with hospice services .
.
Interview on 07/22/24 at 5:27 P.M. with the Director of Nursing (DON) revealed there was no care plan for
hospice services and/or the admission of the resident to hospice services.
Based on interviews and record reviews, the facility failed to ensure care plans reflected resident needs
regarding Activities of Daily Living (ADL), hospice, wound care and behaviors. This affected five Residents
(#7, #16, #60, #74, and #197) of 25 resident records reviewed. The facility census was 97.
Findings include:
1. Review of Resident #16's medical record revealed and admission date of 02/23/24 with diagnoses
including spastic hemiplegia, osteoarthritis, hypertension, and hyperlipidemia. Resident #16 required
repositioning by staff.
Review of Resident #16's care plans revealed no focus area, goals, or interventions for positioning or
repositioning the resident.
Interview on 07/17/24 at 10:19 A.M. with Licensed Practical Nurse (LPN) #610 revealed Resident #16 went
out with family a lot and attended activities. LPN #610 said the aides and nurses needed to reposition her
frequently throughout the day because she would slump over in the chair if not repositioned.
Interview on 07/18/24 at 11:18 A.M. with Minimum Data Set (MDS) Coordinator #647 confirmed Resident
#16 did not have a care plan for positioning, but needed to have one written. MDS Coordinator #647
entered the care plan during the interview and said she would have it carry over to the resident Kardex for
the aides to access so they would know her needs for frequent repositioning.
2. Review of the medical record for Resident #60 revealed an admission date of 05/17/24. Diagnoses
included delirium, type one diabetes, neuromuscular dysfunction of the bladder, reflux.
Review of the comprehensive MDS 3.0 assessment, dated 05/30/24, revealed the resident had one stage
III pressure ulcer.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 5 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Review of the plan of care dated 06/18/24 revealed there was no evidence of a care plan for stage III
pressure ulcer or skin impairment.
Review of the wound assessment dated [DATE] revealed the resident had a left heel pressure/ deep tissue
injury that was acquired on 05/17/24 and improving.
Residents Affected - Some
Interview on 07/17/24 at 11:30 A.M. with the Director of Nursing (DON) revealed there was no care plan
developed for wound management.
3 . Review of the medical record for Resident #74 revealed an admission date of 06/09/23. Diagnoses
included post-traumatic stress disorder (PSTD).
Review of the comprehensive Minimum Data Set MDS 3.0 assessment, dated 06/22/24, revealed the
resident had intact cognition. The assessment identified the resident had a diagnosis of PTSD.
Review of the plan of care dated 06/18/24 revealed there was no evidence of a care plan for PTSD.
Review of the psychiatric note date 07/05/24 revealed the resident reported having flash backs of past
trauma. He was reminded that he was receiving counseling from outside providers. The resident expressed
that he did not know that the social workers were the therapists for PTSD. The physician explained to the
patient that some social workers have the training to be therapists and they are experienced with managing
PTSD related issues.
Interview on 07/28/24 at 5:40 P.M. with the MDS Nurse #647 verified the resident had a diagnosis of PTSD
and there was no care plan developed.
5. Review of the closed medical record for Resident #197 revealed an admission date of 09/09/23 and
discharge date of 10/17/23. Diagnoses included but were not limited to complete traumatic amputation
between right hip and knee. This resident had a surgical wound to the amputation site.
Review of 09/22/23 admission MDS 3.0 assessment for Resident #197 revealed a Brief Interview of Mental
Status (BIMS) score of 15 which indicated intact cognition. Resident #197 was receiving post-surgical
wound care.
Review of Resident #197's care plan revealed it was initiated on 09/11/23 but there was no evidence of a
wound care plan until 10/11/23 and no interventions were listed.
Interview on 07/23/24 at 10:20 A.M. with MDS Coordinator #697 confirmed Resident #197's wound care
plan was not initiated until 10/11/23 and no interventions were listed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 6 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on closed record review, interview and review of facility policy, the facility did not ensure a STAT
(urgent) urinalysis test was obtained according to the physician order delaying treatment of a urinary tract
infection (UTI) for Resident #197. This affected one resident (Resident #197) of 25 residents reviewed for
physician orders. The facility census was 97.
Residents Affected - Few
Findings included:
Review of the closed medical record for Resident #197 revealed an admission date of 09/09/23 and
discharge date of 10/17/23. Diagnoses included but were not limited to complete traumatic amputation
between right hip and knee, peripheral vascular disease, hypertension, chronic obstructive pulmonary
disease and unspecified severe-protein-calorie malnutrition.
Review of the facility admission assessment for Resident #197 completed on 09/09/23 revealed Resident
#197 was noted to have an indwelling catheter.
Review of the 09/22/23 admission Minimum Data Set (MDS) 3.0 assessment for Resident #197 revealed a
Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. Resident #197 was
noted to have an indwelling catheter.
Review of the physician order dated 09/26/23 for Resident #197 revealed an order for a STAT (urgent)
urinalysis with culture and sensitivity (UA/CS) test.
Further review of the closed medical record revealed the STAT UA/CS ordered on 09/26/23 was not
collected until 10/04/23 and was reported on 10/04/23 revealing the urine results were abnormal with
mucos, few bacteria, three plus (3+) blood and two plus (2+) leucocytes (white blood cells in urine that can
indicate infection) in the collected urine.
Review of the 10/04/23 nursing progress note for Resident #197 revealed urinalysis results were reported
to the Nurse Practitioner with no new orders.
Review of physician orders dated 10/06/23 for Resident #197 revealed an order for Macrobid (an antibiotic)
oral capsule 100 milligram. Give one table twice daily for seven days for a urinary tract infection (UTI).
Review of the facility infection control log for 10/23 revealed Resident #197 was noted to have a UTI on
10/06/23 and was started on Macrobid for seven days until 10/13/23.
Interview on 07/22/24 at 10:13 A.M. with the Director of Nursing (DON) revealed the facility did not get the
09/26/23 STAT UA/CS order completed until 10/04/23 and the DON had no documented evidence of
attempts made to collect the urine sample until 10/04/23. The DON verified the results were abnormal and
former Resident #197 had been started on an antibiodic to treat UTI on 10/06/23.
Phone interview on 07/23/24 at 7:44 A.M. with Nurse Practitioner #665 revealed when she ordered a STAT
lab, she would expect it to be completed within three days at the most if it fell near the weekend.
Interview on 07/23/24 at 9:45 A.M. with the DON revealed on 10/06/23 the nurse practitioner looked
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 7 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
over the urinalysis results and ordered the Macrobid to treat the UTI based on sensitivity of the bacteria to
the Macrobid.
Review of the undated facility policy called; Lab Results revealed the policy did not give guidance regarding
timeframes for obtaining lab samples nor STAT labs.
Residents Affected - Few
This deficiency represents non-compliance investigated under Complaint Number OH00155587.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 8 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on record review and interview the facility failed to ensure pharmacy recommendations were
addressed for Resident #46. This affected one Resident (#46) of five residents reviewed for unnecessary
medications. The facility census was 97.
Finding Include:
Review of the medical record for Resident #46 revealed an admission date of 10/02/19. Diagnoses included
chronic respiratory failure, hypertension, and dementia. The record revealed the last lipid panel ( a blood
test used to check the amount of cholesterol in the blood) was completed on 06/22/22. The resident was
taking Lipitor (a drug used to lower cholesterol in the blood)
Review of the pharmacy recommendation dated 09/20/23 recommended a lipid panel now and annually to
monitor Lipitor. The recommendation was signed by the physician on 10/10/23 indicating a lipid panel
should be completed as ordered.
Review of the laboratory order created on 10/10/23 at 1:43 P.M. revealed an order for a lipid profile panel to
be completed on 10/02/24.
Interview on 07/17/24 at 2:00 P.M. with the Director of Nursing (DON) revealed the order for the lipid panel
had been submitted to the laboratory on 10/10/23 but the laboratory made a mistake and assigned a
collection date of 10/02/24. The DON verified a lipid panel was not completed per pharmacy
recommendations and the last lipid panel completed was 06/22/22.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 9 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the
food and nutrition service, including a qualified dietician.
Based on record review and interview the facility failed to employ a qualified dietary manager to carry out
the functions of the food service department. This had the potential to affect all 94 residents receiving food
from the facility kitchen. The facility identified three residents (#8, #91 and #201) who received nothing by
mouth. The facility census was 97.
Findings include:
Review of Dietary Manager (DM) #574's employee file revealed no formal certified dietary manager training
and documentation for the SERV Safe course revealed DM #574 had not passed the course.
Interview on 07/15/24 at 8:50 A.M. with DM #574 revealed she had been the dietary manager for about four
months. DM #574 stated she completed a SERV Safe course prior to starting as the dietary manager, did
not pass the course and did not have any additional formal training to qualify her as the DM.
Interview on 07/22/24 at 9:10 A.M. with Dietitian #664 confirmed she only worked at the facility seven to ten
hours per week so she was not full-time in the facility.
Interview on 07/22/24 at 1:42 P.M. with the Administrator confirmed the facility did not employ a full-time
dietitian and DM #574 was not a certified dietary manager nor had any additional formal training to qualify
her to act as the DM.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 10 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on record review, observation, interview and review of facility policy the facility did not ensure the
pureed menu was followed for residents requiring a pureed diet. This affected three residents (#38, #71 and
#350) of three residents who required pureed diets. The facility census was 97.
Findings include:
Review of the medical record for Resident #38 revealed an admission date of 04/24/24. Diagnoses included
but were not limited to congestive heart failure, hypertension, renal insufficiency, and diabetes mellitus.
Resident #38's diet order was a regular pureed diet with thin liquids.
Review of the medical record for Resident #71 revealed an admission date of 01/31/22. Diagnoses included
but were not limited to hypertension, hyperlipidemia, and dementia. Resident #71's diet order was a regular
pureed diet with thin liquids.
Review of the medical record for Resident #350 revealed an admission date of 07/15/24. Diagnoses
included but were not limited to chronic bronchitis, chronic obstructive pulmonary disease, type II diabetes
mellitus, and chronic kidney disease. Resident #71's diet order was a regular pureed diet with honey thick
consistency liquids.
Review of the facility week one lunch menu production sheet for Wednesday 07/17/24 revealed residents
with a pureed diet were to receive a number eight scoop of pureed chicken, a four-ounce scoop of mashed
potatoes, a number eight scoop of pureed vegetable blend, a #16 scoop of pureed bread, a number eight
scoop of pureed cookie, and four ounces of milk.
Interview and observation on 07/17/24 at 10:07 A.M. with [NAME] #577 revealed she was pureeing the
meat and vegetables for the lunch meal. [NAME] #577 stated the only two items she was pureeing was the
chicken and mixed vegetables since the residents were getting mashed potatoes.
Observation on 07/17/24 at 1:42 P.M. of the lunch tray line revealed Resident #350 received pureed
chicken, pureed mixed vegetables, mashed potatoes, a pureed cookie and honey thick milk. Interview at the
time of the observation with DM #574 confirmed pureed bread was listed on the lunch menu but was not
prepared for the pureed residents so there would be no pureed bread served to residents requiring a
pureed diet.
Review of the 2024 facility policy called; Puree Food Preparation revealed residents receiving puree diets
should always receive portions equivalent to those served on the regular or therapeutic diet ordered per
facility policy and procedure.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 11 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interview and facility policy review, the facility failed to store, prepare and serve
foods under sanitary conditions and to prevent the potential for food born illness. This had the potential to
affect 94 residents receiving meals from the facility. The facility identified three residents (#8, #91, and
#201) who received nothing by mouth. The facility census was 97.
Findings include:
1. Initial tour of the facility kitchen on 07/15/24 at 8:50 A.M. with Dietary Manager (DM) #574 revealed the
following concerns which were verified by DM #574 at the time of the observations: In the cooling unit there
was a quart of whole milk with a best by date of 07/11/24. The milk had visibly separated and had white
chunks floating in it. There were also 12 four-ounce containers of yogurt with an expiration date of 07/10/24.
Also in the kitchen was observed multiple (between 10 to 50 of each) individual packets of mustard,
mayonnaise, ketchup, French dressing, sugar-free breakfast syrup, reduced-sugar blackberry, strawberry
and grape spread, red-hot sauce, BBQ sauce, tartar sauce, ranch dressing, blue cheese dressing and
caesar dressing that had been removed from the original box which was no longer in the kitchen and the
packets did not have a use-by nor date of expiration on them.
2. Observation on 07/15/24 at 9:10 A.M. with [NAME] #577 confirmed there was a kitchen cleaning
schedule posted in the kitchen, but there weren't any daily or weekly check-off cleaning logs to ensure
cleaning was being completed on all shifts in the kitchen.
Observation on 07/15/24 at 9:20 A.M. with DM #574 revealed the three-compartment sink had food
particles stuck to all four sides of the middle sink about two inches up from the bottom. DM #574 stated the
sink had not been used since yesterday and it should have been cleaned prior to the end of the shift. DM
#574 verified the finding at the time of the observation.
Observation on 07/15/24 at 9:35 A.M. with DM #574 revealed underneath the three compartment sink there
was a bucket of chemical sanitizer and the bucket was empty. DM #574 proceeded to test the level of
chemical sanitizer in the rinse water in the sink and the test strip did not change color indicating there was
no sanitizer in the water. DM #574 verified the sanitizer bucket was empty and no sanitizer was in the rinse
water. DM #574 replaced the sanitizer with a full bucket of sanitizer upon this finding.
3. Observation on 07/15/24 at approximately 9:40 A.M. with DM #574 revealed the facility had a
high-temperature dish machine.
Review of the facility dish machine temperature log dated for July 2024 revealed temperatures for the wash
and rinse were not recorded for lunch and dinner on 07/08/24.
Interview on 07/17/24 at 10:25 A.M. with DM #574 verified the dish machine temperature log was not
completed for lunch and dinner on 07/08/24 and should have been.
4. Observations on 07/15/24 at 1:22 P.M. with Licensed Practical Nurse (LPN) #526 revealed the third-floor
dining room refrigerator had a concern/temperature log posted on it and dated for June 2024 but it was not
filled out indicating the temperatures were not being monitored on that refrigerator.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 12 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
LPN #526 verified resident foods were stored in this refrigerator.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 07/17/24 at 10:47 A.M. with LPN #646 confirmed the third-floor dining room refrigerator still
had the concern/temperature log for June 2024 that was devoid of any documentation.
Residents Affected - Many
Observation on 07/22/24 at 9:49 A.M. with Dietitian #664 revealed the first and second floor/unit
refrigerators for the residents did not have temperature monitoring logs for the month of July. Dietitian #664
confirmed the observation and stated monitoring logs should have been in place.
5. Review of the kitchen food temperature log dated 06/14 to 06/20 revealed no evidence of temperatures
being recorded for breakfast, lunch and dinner on Thursday, Friday and Saturday of that week.
Interview on 07/17/24 at 10:25 A.M. with DM #574 confirmed the 06/14 to 06/20 kitchen food temperatures
logs were not complete, and DM #574 was unable to provide any completed temperature logs for the week
of 07/14/24 to 07/17/24 breakfast.
Review of the 2023 facility policy called; Cleaning and Sanitation of Dining and Food Service areas
revealed the director of food and nutrition services will determine all cleaning and sanitation tasks needed
for the department. A cleaning schedule will be posted for all cleaning tasks, and staff will initial the tasks as
completed.
Review of the 2023 facility policy called; Cleaning Dishes/Dish Machine revealed prior to use, proper
temperatures and/or chemical concentrations and machine function should be verified. Confirm that soap
and rinse dispensers are filled and have enough cleaning product for the shift.
Review of the August 2017 revised facility policy called; Food Storage-Labeling and Dating revealed all food
must have a date that includes month/day/year on the package indicating the date in which it entered the
facility. All items removed from its original packaging must be dated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 13 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on closed record review and interview the facility did not ensure physician ordered treatments were
consistently documented in the medical record for Resident #197. This affected one resident ( Resident
#197) of 25 resident records reviewed for physician orders. The facility census was 97.
Findings included:
Review of the physician order dated 09/09/23 for Resident #197 revealed an order to complete a Braden
assessment (skin assessment) every week times four weeks.
Review of the physician order dated 09/14/23 for Resident #197 revealed an order for catheter care every
shift.
Review of the physician order dated 09/14/23 for Resident #197 revealed an order for no compression
(shrinker, ace wrap) to right above knee amputation.
Review of the physician order dated 09/15/23 for Resident #197 revealed an order for treatment to right
stump: cleanse with normal saline, apply Betadine and cover with ABD (sterile, padded) bandage as
needed and every night shift.
Review of the 09/23 Treatment Administration Record (TAR) for Resident #197 revealed no evidence of the
Braden assessment being documented on 09/10/23, 09/17/23 and 10/01/23, no evidence of catheter care
being completed on the night shift for 09/21/23, 09/22/23 and 09/30/23, no evidence of no compression
(shrinker, ace wrap) to right above knee amputation for 09/21/23, 09/22/23, and 09/30/23 and no evidence
of treatment for the right stump as ordered for 09/22/23 and 09/30/23.
Interview on 07/22/24 at 10:13 A.M. with the Director of Nursing (DON) confirmed she was unable to
provide evidence of documentation for the physician orders for weekly Braden assessments, wound
treatment, catheter care or order for no compression to the amputation stump as ordered by the physician
for the missing dates listed above.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 14 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365071
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Beachwood Pointe Care Center
23900 Chagrin Blvd
Beachwood, OH 44122
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and review of facility policy the facility failed to ensure Resident #46 had a
functional call light. This affected one resident (# 46) of 24 residents reviewed for call lights. The facility
census was 97.
Residents Affected - Few
Findings Include:
Interview with Resident #46 on 07/15/24 at 2:30 P.M. revealed her call light had not been lighting up when
she pressed the call button.
Observation of Resident #46's call light on 07/15/24 at 2:35 P.M. with the facility's Director of Maintenance
(DOM) revealed the call light above the resident's door was not working when activated. The DOM stated
he had replaced the bulb several days earlier. The DOM shook the call light above the door, the call light lit
up, and the DOM stated it must have been loose wiring attached to the bulb so he would fix it.
Review of the undated facility policy titled Call Light revealed resident call lights were to be checked by
nursing and maintenance on a regular basis to test if functioning.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365071
If continuation sheet
Page 15 of 15