F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interviews, and review of facility policy, the facility failed to implement
interventions and treat a resident for constipation. This affected one resident (#29) of five reviewed for
unnecessary medications. The facility census was 131.
Residents Affected - Few
Findings include:
Review of Resident #29's medical record revealed an admission date of 05/04/19 with diagnoses including
Lewy body dementia, toxic encephalopathy, dysthymic disorder, and depression.
Review of Resident #29's care plan dated 05/15/19 revealed the resident was at risk for constipation due to
impaired mobility and medication usage. The goal was for the resident to have a medium to large bowel
movement every two to three days. Intervention included if no bowel movement in three days to assess for
nausea, vomiting, abdominal distention, pain, bowel sounds, monitor bowel patterns and notify the
physician if needed.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #29 had severe
cognitive impairment and was noted to have occasional bowel incontinence.
Review of Resident #29's Bowel and Bladder Summary report dated 07/09/19 through 07/23/19 revealed
the resident did not have a bowel movement from 07/09/19 to 07/13/19 (five days). The resident did not
have a bowel movement from 07/18/19 through 07/23/19 (six days). There was no evidence the physician
was notified, or any treatment for constipation relief was completed.
Interview with the Director of Nursing (DON) on 08/07/19 at 9:47 A.M. revealed the bowel log for each
resident was monitored each morning and reviewed. If there was a resident who had not had a bowel
movement after three days they looked at it for further intervention. The DON revealed interventions were to
administer medication based on the physician orders. The DON verified Resident #29 did not have a bowel
movement from 07/09/10 to 07/16/19 (five days) and from 07/18/19 to 07/23/19 (six days).
Interview with Licensed Practical Nurse (LPN) #200 on 08/07/19 at 1:30 P.M. revealed if a resident had not
had a bowel movement for two days she would use the physician standing orders and administer milk of
magnesium (MOM) or just contact the physician.
Interview with the DON on 08/07/19 at 1:37 P.M. revealed the facility did not have any standing orders in
relation to bowel and bladder and was unsure why a note was not entered for Resident #29 during the
times she had no bowel movement.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365077
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365077
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monterey Care Center
3929 Hoover Road
Grove City, OH 43123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility policy titled Bowel and Bladder dated 08/02/19 revealed residents with a history of
constipation will receive appropriate interventions per physician's order.
This deficiency substantiates Complaint Number OH00105773.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365077
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365077
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monterey Care Center
3929 Hoover Road
Grove City, OH 43123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interview and policy review, the facility failed to provide clean storage of china
plates used for resident meals, a clean can opener, and clean ice scoop/container. This had the potential to
affect all 130 residents who consumed meals in the kitchen. The facility identified one resident (#70) who
received nothing by mouth.
Findings include:
On 08/04/19 at 9:34 A.M. kitchen observations with [NAME] #8 revealed 37 ivory china plates had been
washed and stored stacked soaking wet. The kitchen can opener blade was very soiled. [NAME] #8 verified
the wet stored china plates and soiled can opener blade at the time of the observation.
On 08/04/19 at 5:01 P.M. observations with Dietary Manager #126 revealed the inside bottom of blue ice
container was wet and soiled with the ice scoop sitting inside container. Dietary Manager #126 verified the
ice container was soiled and had a scoop inside at the time of the observation.
Review of the policy titled Handling Clean Equipment and Utensils dated 01/01/12 revealed clean
equipment and utensils were to be stored in a clean and dry manner.
Review of the policy titled Can Opener dated 01/01/12 revealed can openers were handled and maintained
in such a way as to prevent contamination. The can opener was to be cleaned after each use.
Review of the policy titled Production, Storage and Dispensing of Ice dated 01/01/12 revealed the ice scoop
was to be stored in a clean container.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365077
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365077
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monterey Care Center
3929 Hoover Road
Grove City, OH 43123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview and facility policy review, the facility failed to ensure lids were placed
on trach cans. This had the potential to affect all 130 residents who consumed meals in the kitchen. The
facility identified one resident (#70) who received nothing by mouth.
Residents Affected - Many
Findings include:
Observations on 08/04/19 at 9:34 A.M. with [NAME] #8 verified there was an open bin full of trash near the
back door with no lid near the food storage/production. There were several gnats above the trash. In
addition, the trash bin outside had no lid and was full of of trash. [NAME] #8 verified the finding at the time
of the observation.
Review of the policy titled Waste Disposal dated 01/01/12 revealed all waste was to be kept in leak proof
covered containers.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365077
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365077
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monterey Care Center
3929 Hoover Road
Grove City, OH 43123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observations, resident and staff interviews, the facility failed to ensure baseboard heaters were
secured in resident rooms. This had the potential to affect 19 residents (#286, #84, #104, #118, #40, #72,
#81, #105, #23, #115, #87, #101, #133, #67, #90, #122, #31, #75, and #19). In addition, the facility failed to
control urine odors potentially affecting all 131 residents of the facility.
Findings include:
1. Interview and observation with Resident #286 on 08/04/19 at 11:11 A.M. revealed she was a newly
admitted resident. The observation revealed her baseboard heater in her room was hanging off the wall.
Observations of the environment on 08/06/19 starting at 11:15 A.M. revealed old/dirty baseboard heaters
not in use which were hanging off the walls with a two/three inch gap in 19 resident (#286, #84, #104,
#118, #40, #72, #81, #105, #23, #115, #87, #101, #133, #67, #90, #122, #31, #75, and #19) rooms. Some
of the gaps had visible dust, pipes, wires and coils.
Interview with the Administrator and Chief Operating Officer (COO) #142 on 08/06/19 at 12:00 P.M. verified
the above findings. The COO revealed they discussed the old baseboards about a month ago with no
further progress/resolution.
2. Observations on 08/06/19 at 10:00 A.M. revealed a strong urine odor in the southwest corner of the
facility. Observations on 08/07/19 at 8:00 A.M. revealed a continued strong urine odor in the southwest
corner of the facility.
Interview with Corporate Registered Nurse (RN) #141 on 08/07/19 at 8:50 A.M. confirmed there was a
strong urine odor in the southwest corner of the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365077
If continuation sheet
Page 5 of 5