F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review, and review of the facility policy the facility failed to ensure physician
orders were followed and care planned interventions were implemented for Resident #230. This affected
one (Resident #230) of three residents reviewed for pressure ulcers. The facility census was 149.
Residents Affected - Few
Findings include:
Review of Resident #230's medical record revealed an admission date of 02/22/22 with diagnoses including
neoplasm of uncertain behavior of other specified digestive organs, diffuse large B-cell lymphoma, type two
diabetes mellitus, and heart failure. The resident was discharged from the facility on 03/14/22.
Review of Resident #230's Weekly Ulcer and Wound Documentation dated 02/22/22 revealed Resident
#230 had an unstageable pressure ulcer (full-thickness skin and tissue loss in which the extent of tissue
damage within the ulcer cannot be confirmed because it is obscured by slough or eschar) to the sacrum
measuring 15.9 centimeters (cm) in length by 11.6 cm width and a depth of 0.1 cm.
Review of Resident #230's admission assessment dated [DATE] included Resident #230 was at a high risk
for skin breakdown.
Review of Resident #230's physician orders on 02/24/22 revealed a low air loss mattress to the bed, check
function every shift.
Review of Resident #230's Treatment Administration Record (TAR) from 03/01/22 through 03/14/22
revealed there was documentation every shift Resident #230 had a low air loss mattress on the bed, and
the function was checked every shift.
Review of Resident #230's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident
#230 was cognitively intact and required the extensive assistance of two staff for bed mobility, transfers,
and toilet use. Resident #230 was frequently incontinent of urine, always incontinent of bowel, and admitted
with a pressure ulcer, but location and stage were not documented.
Review of Resident #230's care plan revised 03/11/22 included Resident #230 had the potential for
alteration in skin integrity related to bruises easily, history of skin tears due to fragile skin condition,
abnormal labs, decreased circulation, oxygenation, vitamin deficiency, mood/behavior status, at risk for
malnutrition, osteoarthritis, congestive heart failure, diabetes mellitus, obstructive sleep apnea, anemia.
diffuse large B cell lymphoma with poor prognosis. Resident #230 would not develop skin breakdown
through review date. Interventions included low air loss pressure redistribution
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365084
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
mattress to bed.
Level of Harm - Minimal harm
or potential for actual harm
Observation on 03/14/22 at 9:24 A.M. of Resident #230 revealed she was lying in her bed and her son was
at the bedside. Further observation of Resident #230 revealed she was lying on a pressure reducing
mattress, not a low air loss mattress as ordered by the physician.
Residents Affected - Few
Interview on 03/14/22 at 9:24 A.M. with Resident #230's son revealed Resident #230 had a sore on her
bottom and there had been zero improvement since Resident #230 was admitted to the facility three weeks
ago. When asked why Resident #230 was not on a low air loss mattress, Resident #230's son stated he did
not know what that was and as far as he knew Resident #230 was on the same mattress her entire
admission.
Interview on 03/14/22 at 2:51 P.M. with the Director of Nursing (DON) confirmed Resident #230's mattress
was not a low air loss mattress as ordered by the physician. The DON stated it was a pressure reducing
mattress, not a low air loss mattress. The DON stated if it was a low air loss mattress it would have a pump
hanging at the foot of the bed, and the bed did not have a pump. The DON confirmed nurses were
documenting in the TAR Resident #230 had a low air loss mattress.
Interview on 03/15/22 at 8:53 A.M. with Licensed Practical Nurse (LPN) #771 confirmed she documented
Resident #230 had a low air loss mattress in the TAR and did not verify Resident #230 had a low air
mattress when she documented it. LPN #771 stated she did not remember if Resident #230 had a low air
loss mattress.
Interview on 03/17/22 at 10:00 A.M. with the DON revealed Resident #230 had a low air loss mattress, the
mattress malfunctioned either on 03/12/22 or 03/13/22, Registered Nurse (RN) #663 replaced the
malfunctioning mattress with a pressure reducing mattress but did not document any problems with the low
air loss mattress or place a maintenance work order to have it repaired. The DON stated there was no
documented evidence regarding the malfunctioning mattress in Resident #230's medical record or for a
maintenance work order.
Interview on 03/17/22 at 2:32 P.M. of Maintenance Director (MD) #711 revealed he did not receive a work
order through the electronic system for Resident #230's malfunctioning mattress. MD #711 stated if a low
air loss mattress was not functioning properly for a resident the staff could replace it with another low air
loss mattress, because there were low air loss mattresses available for use located in the facility.
Review of the electronic maintenance work orders with MD #711 from 03/05/22 through 03/17/22 confirmed
there were no work orders initiated for Resident #230's air loss mattress malfunction.
Review of Resident #230's progress notes from 03/04/22 through 03/14/22 revealed no documented
evidence Resident #230's low air loss mattress was not functioning properly.
Review of the facility policy titled Pressure Ulcer Prevention Protocols/Risk Assessment, dated 11/30/18,
included the policy was to provide guidelines for the prediction and prevention of pressure ulcers utilizing a
systemic approach and monitoring skin integrity by implementing preventative and supportive precautions
appropriate for the resident's identified level of risk. Residents were considered high risk when admitted
with any pressure ulcers. Pressure ulcers supportive preventative precautions would be implemented.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, record review, and review of the facility policy the facility failed to ensure
Resident #232 implemented safe smoking practices while residing in the facility. This affected one resident
(Resident #232) of three residents reviewed for safe smoking practices. The facility census was 149.
Findings include:
Review of Resident #232's medical record revealed an admission date of 03/08/22 with diagnoses including
sepsis, cutaneous abscess of right upper limb, and chronic obstructive pulmonary disease.
Review of Resident #232's medical record and progress notes from 03/08/22 through 03/14/22 did not
reveal documentation Resident #232 used tobacco and was educated on the smoking policy and risks of
smoking.
Review of Resident #232's admission Assessment and Baseline Care Plan dated 03/08/22 did not reveal
documentation Resident #232 used tobacco and was educated on the smoking policy and risks of smoking.
Observation on 03/14/22 at 11:40 A.M. revealed Resident #232 walked out of his room with his surgical
mask on. Resident #232 walked outside to the smoking area, pulled a lighter and cigarettes out of his
pocket and began to smoke a cigarette. There were no facility staff present while Resident #232 smoked his
cigarette.
Interview on 03/14/22 at 11:52 A.M. with Resident #232 stated he walked outside and smoked whenever he
wanted to. Resident #232 stated he kept his cigarettes and lighter in his pocket, and as he was talking, he
pulled the cigarettes and lighter out of his right pocket to show the surveyor. Resident #232 stated facility
staff was not always outside with him when he was smoking.
Interview on 03/14/22 at 12:32 P.M. of Licensed Practical Nurse (LPN) #771 confirmed she was not aware
Resident #232 smoked and verified he had his cigarettes and lighter in his pocket.
Interview on 03/15/22 at 3:55 P.M. with Assistant Director of Nursing/Registered Nurse (ADON/RN) #790
revealed she did not know Resident #232 was a smoker and explained the smoking policy to him and made
sure he was aware of supervised smoking times. ADON/RN #790 stated she did not know why smoking
was not documented on Resident #232's admission assessment and told Resident #232 to make sure the
nurse had his cigarettes and lighter. ADON/RN #790 stated residents needed supervised during smoke
breaks.
Review of the facility list of residents that smoke on 03/14/22 did not include Resident #232.
Review of the undated facility policy titled Smoking Rules and Responsibilities included no residents were
permitted to keep cigarettes, cigars, lighters or any other smoking materials on their person. All residents
must be supervised by staff during designated smoking times only. All residents who choose to smoke are
evaluated by the facility upon admission, quarterly, and as needed to determine if the resident needs any
assistive devices to ensure their safety.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/18/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and facility policy review the facility failed to ensure food was stored and
prepared appropriately to prevent potential foodborne illness. This had the potential to affect 139 residents
who received meals in the facility. The facility identified 10 residents (Residents #14, #30, #56, #69, #87,
#95, #122, #241, #378 and #429) as receiving no food by mouth. The facility census was 149.
Findings include:
Observation on 03/14/22 at 8:03 A.M. while completing the initial kitchen tour with Dietary [NAME] #661
revealed two tray carts with debris in the bottom of the carts, a straw on the floor of one cart, a food lid and
debris in the bottom of a second cart, and two kitchen mixers had encrusted food materials behind the
mixing bowls of the industrial mixer. While in the walk-in freezer ice buildup was observed on food items
underneath the condenser, and two moldy oranges were found in the bin of oranges in the walk-in
refrigerator. At the time of the observation, Dietary [NAME] #661 confirmed the findings.
Observation on 03/15/22 at 9:10 A.M. of pureed food preparation with Dietary [NAME] #661 revealed she
removed the robot coupe bowl and washed it in the sink with soapy water and replaced it on the robot
coupe to complete second item. Dietary #661 confirmed she did not run the bowl through the dish machine
for sanitation.
Review of the facility policy titled, Cleaning Instructions: Food Preparation Appliances, dated 2017, revealed
small appliances will be cleaned and sanitized after each use.
Review of the facility policy titled, Cleaning and Sanitation of Dining and Food Service Areas, dated 2017,
revealed the nutrition and food services staff will maintain the cleanliness and sanitation of the dining and
food service areas through compliance with a written, comprehensive schedule.
Review of the facility policy titled, Cleaning Instructions: Food Carts, dated 2017, revealed food carts will be
cleaned and sanitized immediately after each use.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 4 of 4