F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
Based on interview and medical record review, the facility failed to ensure a preadmission screening and
resident review (PASRR) Identification Screen was completed for a new diagnosis of a serious mental
illness. This affected one Resident (#32) of five residents reviewed for PASRR. The facility census was 154.
Findings include:
Review of the medical record for Resident #32 revealed admission date of 03/10/23 and diagnoses
including bipolar disorder, recurrent major depressive disorder, anxiety disorder, post traumatic stress
disorder, and depressive type schizoaffective disorder.
Review of the PASRR screen dated 03/30/23 revealed no evidence of schizoaffective disorder diagnosis
was included on the screen.
Review of Psychiatric Note dated 04/23/24 Resident #32 endorsed auditory hallucinations and delusions
which supported diagnosis of schizophrenia. Additionally Resident #32's history revealed a consistent
pattern of erratic behavior and challenges maintaining employment. It was recommended to add a new
diagnosis of schizoaffective disorder.
Review of the medical record revealed the diagnosis of depressive type schizoaffective disorder was added
to Resident #32's diagnosis list on 04/23/24.
Review of the medical record revealed there was no evidence of additional PASRR screening for Resident
#32's newly added schizoaffective disorder diagnosis identified. There was no evidence of additional
PASRR screens since 03/30/23.
Interview on 06/11/24 at 10:30 A.M. with Director of Nursing (DON) and Social Service Designee (SSD)
#581 confirmed a new diagnosis of schizoaffective disorder had been added for Resident #32 on 04/23/24.
Interview on 06/11/24 at 11:00 A.M. with SSD #581 confirmed there had not been a PASRR screen
completed for the 04/23/24 diagnosis. SSD #581 indicated she completed a PASRR screen on 06/11/24 to
reflect the schizoaffective diagnosis.
Review of the PASRR Result Notice dated 06/11/24 revealed Resident #32 did not require a level two
evaluation and had no indications of serious mental illness and/or developmental disability.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365084
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, staff interview, and medication storage policy, the facility failed to ensure accurate
labeling and storage of resident medication for medication cart #1 located on the Ridgeview unit and proper
storage of medication in a locked box for Resident #408. This had the potential to affect 26 residents (6, 7,
8, 19, 23, 24, 26, 33, 36, 40, 48, 51, 55, 60, 63, 64, 81, 82, 90, 91, 98,107, 110, 118, 128, 144) who resided
on Ridgeview unit. The census was 154.
Findings include:
1. Observation on 06/12/24 at 9:20 A.M. of the medication cart #1 on Ridgeview unit with Licensed Practical
Nurse (LPN) #534, revealed four loose white pills at the bottom of the medication cart drawer located
between the medication cards. The four loose pills were observed to be without a medication label or
resident identifier.
Interview on 06/12/24 at 9:34 A.M., LPN #534 verified the four white pills were unable to be identified and
confirmed the loose pills were without a medication label or resident identifier.
2. Record review of Resident #408 revealed an admission date 05/30/24. Diagnoses included atrial
fibrillation, nonrheumatic aortic valve stenosis, bradycardia, and arteriovenous malformation.
Review of the Brief Interview for Mental Status (BIMS) score revealed no cognitive impairment. An
Assessment for Self-Administration of Medications was completed on 05/31/24 and it was determined that
Resident #408 was capable of self-administering her medications and granted approval.
Review of the Physician Orders revealed Resident #408 had an order allowing her to self-administer
Tikosyn 125 micrograms (mcg) twice daily unsupervised. The record did not include an order for Resident
$408 to self-administer Preservision.
Observation on 06/10/24 at 3:54 P.M. revealed two pill bottles sitting on the bedside tray table of Resident
#408 that were identified as Preservision and Tikosyn and were not secured in a locked compartment.
Interview with Resident #408 at the time revealed her husband brought the medications from home for her
to self-administer. Resident confirmed she self-administers the two medications as ordered.
Interview with Registered Nurse (RN) #583 on 06/11/24 at 2:39 P.M. confirmed she was unaware Resident
#408 had and was self-administering Preservision and the medications were not secured in a locked
drawer in the resident's nightstand. RN #583 revealed that Resident #408 never disclosed that her husband
gave her Preservision to self-administer.
Review of the facility policy titled Medication Storage in the Facility revised 01/2018 revealed all
medications dispensed by the pharmacy are stored in the container with the pharmacy label.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interviews, policy review, and surveyor taste test, the facility failed to serve food at a
hot and palatable temperature. This had the potential to affect 145 residents that received meals from the
kitchen with the exception of nine other residents (Residents #8, #19, #48, #72, #124, #135, #150, #310,
#411) who were ordered nothing by mouth (NPO). The facility census was 154.
Residents Affected - Some
Findings include:
Interview with Resident #103 on 06/10/24 at 9:28 A.M. revealed the facility's food comes cold and so does
the tea.
Interview with Resident #408 on 06/10/24 at 3:49 P.M. revealed the resident was served eggs and cereal
and does not eat them. Resident #408 also reported an incident on 06/09/24 in which she did not receive
meat with her dinner.
Interview with Resident #121 on 06/11/24 at 7:27 A.M. revealed the facility's food, specifically meat, is hard
to cut and chew.
Interview with Resident #21 on 06/11/24 at 9:55 A.M. revealed the resident was allergic to strawberries and
was served strawberry jam desserts. Resident #21 also reported an incident in which he did not receive
meat with his meal.
Observation of lunch meal occurred on 06/12/24. Tray service began at 11:01 A.M. Observation revealed
food temperatures were taken and logged prior to the start of the observation. Food temperatures were
listed as followed: beef 161 degrees Fahrenheit (F); pork 158 degrees F; soup 176 degrees F; mixed
vegetables 170 degrees F, baked potatoes 185 degrees F. Staff utilized plates out of the plate warmer with
heated bottom and dome lid. Staff that plated food were attentive and communicated with tray line staff.
Trays were plated and placed in a meal cart immediately. A test tray had been requested and was the last
tray plated at 12:24 P.M. The meal cart arrived on the unit at 12:24 P.M. The staff passed out lunch food
trays to residents in a disorganized manor which caused staff to transport the meal cart from one end of the
unit to the other end a total of three times before all trays were passed. Once the trays were passed, the
test tray was sampled at 12:41 P.M. by two surveyors with Dietary Manager #504 present. Temperatures of
the foods sampled were as followed: beef 120 degrees F; mixed vegetables 120 degrees F; baked potato
130 degrees F. Dietary Manager #504 was made aware during the test tray observation that the beef, mixed
vegetables, and baked potato were not palatable at the temperatures they were served.
Review of the Food Temperatures at Point of Service Policy dated 06/08/22 revealed the holding
temperatures for hot food should be at or above 135 degrees F.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasantview Care Center
7377 Ridge Rd
Parma, OH 44129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, staff interview, and review of facility policy, the facility failed to ensure residents had
access to a non-flammable ashtray and properly disposed of used cigarettes. This affected 19 residents
(#3, #7, #10, #12, #15, #22, #27, #38, #55, #71, #72, #76, #96, #109, #112, #132, #137, #147, and #416),
whom the facility identified as smokers, and had the potential to affect all 154 residents residing in the
facility.
Findings include:
Observation on 06/11/24 at 2:31 P.M. with the Administrator revealed many cigarette butts in the plastic
trash receptacle mixed with three empty combustible cigarette boxes, paper napkins, and plastic candy
wrappers. No metal ashtray was available in the resident smoking area at the time of observation. Interview
at the time of observation with the Administrator verified the above findings.
Review of the facility policy titled Resident Smoking, dated 11/30/23, indicated smoking areas would have
non-flammable ashtrays and non-flammable trash cans.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365084
If continuation sheet
Page 4 of 4