F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview, record review, and policy review, the facility failed to maintain
infection control practices to prevent the potential spread of COVID-19. This had the potential to affect 16
(#89, #24, #51, #68, #41, #96, #99, #5, #57, #9, #93, #74, #66, #73, #75, and #30) of 16 residents residing
on the affected hall. The facility census was 101.
Residents Affected - Some
Findings include:
Review of the medical record for Resident #89 revealed an admission date of 09/12/22, with a current
diagnosis of COVID-19.
Review of the Annual Minimum Data Set (MDS) for Resident #89 dated 09/06/23, revealed Resident #89
was cognitively intact. Resident #89 required assistants, was not steady, and used a wheelchair for mobility.
Review of the Care Plan for Resident #89 dated 11/07/23 revealed Resident #89 had an active COVID-19
diagnosis. Interventions included to maintain infection control per Centers of Disease Control (CDC)
Prevention guidelines latest recommendations.
Review of the physician orders for Resident #89 dated 11/07/23 revealed droplet precautions due to
COVID-19 infection.
Interview on 11/13/23 at 3:25 P.M., with Housekeeper #297 revealed Resident #89 was on isolation for
COVID-19.
Observation and interview beginning on 11/13/23 at 3:26 P.M., revealed Resident #89 had a sign on his
door which revealed droplet precautions. Resident #89 had an isolation cart sitting next to the entrance of
his doorway. Observation revealed Housekeeper #297 donned Personal Protective Equipment (PPE) to
enter and clean Resident #89's room. Housekeeper #297 donned gloves, a gown, and an N95 mask.
Housekeeper #297 did not put on goggles or a face shield. Housekeeper #297 entered Resident #89's
room with cleaning supplies. Housekeeper #297 began wiping items down in Resident #89's room.
Housekeeper #297 then exited the room with her same gown, gloves, and mask, went into the hall where
the cleaning cart was located, (in the middle of the hall, outside of Resident #89's room), grabbed additional
supplies off the housekeeping cleaning cart, (touching multiple items on the cart) then reentered Resident
#89's room to continue cleaning. Within a few minutes, Housekeeper #297 again exited Resident #89's
room with her same PPE on, went back to the housekeeping cart and gathered more supplies (after
touching several items on the cart) then re-entered Resident #89's room with new supplies. Again, after a
few minutes of cleaning in Resident #89's room, Housekeeper #297 again exited Resident #89's room, with
the same PPE on (did not remove PPE or wash her hands), went back to the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365115
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365115
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rae-Ann Westlake
28303 Detroit Rd
Westlake, OH 44145
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
housekeeping cart and grabbed the broom and mop then reentered Resident #89's room. The
Administrator walked by and witnessed and verified Housekeeper #297 exited Resident #89's room without
removing the PPE and reentering Resident #89's room with the cleaning supplies and no face shield or
goggles. The Administrator verified there were no face shields or goggles on Resident #89's isolation cart
located at the entrance of his room. The Administrator obtained a face shield and instructed Housekeeper
#297 on the appropriate PPE to be donned before entering a room with COVID-19 and instructed her she
should not be exiting the room without removing the PPE and washing her hands. Housekeeper #297
donned the face shield and completed cleaning Resident #89's room. Housekeeper #297 then removed the
PPE, exited Resident #89's room, the put the used, uncleaned face shield back into the isolation cart. The
Administrator was present during the observation. Interview at this time, with Housekeeper #297 and the
Administrator verified the face shield was not cleaned prior to placing it in the isolation cart with other clean
PPE supplies.
Observation and interview on 11/13/23 at 3:50 P.M., with Housekeeper #297 who revealed Resident #89's
room was the last room to be cleaned. Housekeeper #297 placed the used rags and the unused rags in a
separate bag to be sent to laundry. Emptied the mop water in the housekeeping soiled utility room, emptied
trash from the housekeeping cart, took the trash to the dumpster outside the facility and returned to the
housekeeping cart. Housekeeper #297 then placed the housekeeping cart in the utility room to be stored
with five other housekeeping carts. Housekeeper verified she used a clean mop head for each room and
used the same broom and dustpan for each room. Housekeeper #297 then left the storage area and
revealed she was done cleaning. Housekeeper #297 confirmed she did not clean the cart, broom, dustpan,
or mop handles after she touched each of them while cleaning Resident #89's room. Housekeeper #297
revealed the housekeeping carts were cleaned every other day. Housekeeper #297 confirmed she did not
use hand sanitizer or wash her hands after emptying the mop water, taking the trash out and removing the
soiled rags from the housekeeping cart.
Interview on 11/13/23 at 5:00 P.M., with Administrator revealed housekeeping carts were assigned to
specific units. Administrator revealed Housekeeper #297's cart was used for cleaning 15 resident rooms,
Resident #24, #51, #68, #41, #96, #99, #5, #57, #9, #93, #74, #66, #73, #75, and #30 that were not
diagnosed with COVID-19, daily.
Review of the policy titled PPE-Contingency and Crises Use of Eye Protection (COVID-19 Outbreak),
revised September 2021, revealed to prevent transmission of infectious agents through the use of PPE
included eye protection, gloves, masks, and gowns. Ensure appropriate cleaning and disinfection between
users if goggles or reusable face shields are used.
This deficiency represents non-compliance investigated under Complaint Number OH00148191 and the
Focused Infection Control Survey.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365115
If continuation sheet
Page 2 of 2