F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed ensure there was accurate documentation. This affected two
residents (#31 and #42) out of 24 medical records reviewed for accuracy of medical records. The facility
census was 103. Findings include: 1. Review of medical record for Resident #42 revealed an admission
date of 05/23/24 and his diagnoses included morbid obesity, diabetes with diabetic neuropathy, chronic
kidney disease, and chronic obstructive pulmonary disease (COPD). Review of care plan dated 05/24/24
revealed Resident #42 had potential for hypoglycemia and/or hyperglycemia related to diabetes.
Interventions included checking glucose levels, administering insulin and monitoring labs as
ordered.Review of care plan dated 05/24/24 revealed Resident #42 had a nutritional problem related to
morbid obesity, history of binge eating, congestive heart failure (CHF), and excessive consumption of highly
processed snacks and beverages. Interventions included administering medication as ordered, monitoring
and documenting side effects and effectiveness, monitoring weights and providing and serving diet as
ordered. Review of September 2025 Medication Administration Record (MAR) revealed Resident #42 had
an order for Mounjaro (an injectable medication used to treat diabetes and obesity) subcutaneous (SQ)
solution auto-injector 2.5 milligrams (mg) per 0.5 milliliter (ml), inject one application SQ in the afternoon
every Wednesday for diabetes. The MAR indicated on 09/17/25 to see the nursing notes as it was not
administered. Review of nursing note dated 09/17/25 at 6:12 P.M. revealed Resident #42's Mounjaro was
not given as it was reordered. There was no documentation Primary Care Physician (PCP) #900 was
notified regarding Resident #42 missing his dose and Resident #42 did not receive the medication until the
next time that it was scheduled on 09/24/25. Review of November 2025 MAR revealed Resident #42 had an
order for Mounjaro SQ solution auto-injector 2.5 mg per 0.5 ml, inject one application SQ in the afternoon
every Thursday for diabetes. The MAR was blank on 11/06/25. Review of nursing notes dated 11/01/25 to
12/31/25 for Resident #42 revealed no documentation PCP #900 was notified regarding Resident #42 not
receiving his Mounjaro on 11/06/25 and 12/11/25. Review of quarterly Minimum Data Set (MDS) dated
[DATE] revealed Resident #42 was cognitively intact. Review of Physician Progress Note dated 11/10/25 at
8:11 A.M. and completed by PCP #900 revealed Resident #42 had the following diagnoses: morbid obesity,
diabetes, and COPD. He recommended to continue Mounjaro for diabetes and morbid obesity. Review of
December 2025 MAR revealed Resident #42 had an order for Mounjaro SQ solution auto-injector 2.5 mg
per 0.5 ml, inject one application SQ in the afternoon every Thursday for diabetes. The MAR was blank on
12/11/25. Interview on 01/12/26 at 9:40 A.M. and 01/15/26 at 8:43 A.M. with Resident #42 revealed he was
supposed to receive Mounjaro once a week mainly to assist him in weight loss. He revealed at times he did
not receive this medication but could not remember details of when he did not or how often. Interview on
01/14/26 at 2:22 P.M. with Director of Nursing (DON) verified on Resident #42's MAR it indicated on
09/17/25 his Mounjaro was not given as it was not available, and on 11/06/25 and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365129
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365129
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eastbrook Healthcare Center
17322 Euclid Ave
Cleveland, OH 44112
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
12/11/25 the MAR was blank. She verified there was nothing in the nursing notes regarding the physician
being notified that the medication was not given. She revealed she felt the medication possibly was given
but the nurse did not document it. 2. Review of medical record for Resident #31 revealed an admission date
of 09/11/25 and diagnoses included paraplegia, hypertension and neuromuscular dysfunction of the
bladder. Review of care plan dated 10/01/25 revealed under resident care Resident #31 required catheter
care per policy, always keep catheter bag below level of bladder, and keep catheter bag always covered.
Review of quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #31 had intact cognition and
had an indwelling catheter (a flexible tube inserted into the bladder for continuous urine drainage). He was
dependent on staff assistance with toileting hygiene. Review of Treatment Administration Record (TAR) for
December 2025 and January 2026 revealed there was no documentation catheter care was completed for
Resident #31. Review of task bar from 12/14/26 to 01/14/26 revealed there was no order and/or
documentation Resident #31's catheter care was completed. Review of January 2026 physician orders
revealed Resident #31 had a urinary indwelling catheter to continuous drainage and there were no orders
for catheter care. Interview on 01/12/26 at 10:10 A.M. with Resident #31 revealed he was unsure how often
staff provided catheter care as it was something he did not keep track of. Review of Kardex for Resident
#31 dated 01/14/26 revealed staff were to complete catheter care per policy and after each incontinent
episode of bowel. There was no frequency identified regarding catheter care. Interview on 01/14/26 at 1:30
P.M. with the DON verified there was no physician order for catheter care or evidence of documentation that
catheter care was completed. She revealed she felt it was completed every shift but that it was not
documented. She verified there should have been a physician order for catheter care to be completed every
shift and that staff should have documented the completion. Review of facility policy labeled, Administering
Medications dated April 2019 revealed medications were to be administered in a safe and timely manner as
prescribed. If the drug was withheld, refused or given at a time other than scheduled the nurse
administering the medication shall initial and circle the MAR space provided. The nurse administering the
medication initialed the MAR after giving the medication. Review of facility policy labeled, Catheter Care
dated September 2024 revealed the purpose of the policy was to prevent catheter-associated urinary tract
infections. There was nothing in the policy regarding documenting the completion of catheter care and/or
how often catheter care should be completed. This deficiency represents non-compliance investigated
under Complaint Number 2585985 and Complaint Number 2560614.
Event ID:
Facility ID:
365129
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365129
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eastbrook Healthcare Center
17322 Euclid Ave
Cleveland, OH 44112
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interviews, the facility failed to maintain resident rooms in a safe and sanitary condition.
This affected 14 residents (#1, #3, #36, #39, #52, #60, #63, #64, #65, #72, #84, #94, #100 and #101) out of
24 residents reviewed for environment. The facility census was 103.Findings include:Interview on 01/12/26
at 9:39 A.M. with Resident #72 revealed his shared bathroom toilet for Rooms #112 and #114 had been
plugged up and unusable since 01/10/25 for two days. Resident #72 stated he notified nursing of the issue
on 01/10/26 and was informed they would notify maintenance and place a work order. The nurses provided
the residents (#36, #39, #72 and #101) who shared the bathroom with urinals; however, there was no place
to empty the urinals since the toilet was broken. So, they were told to use the communal bathroom out on
the floor, but Resident #72 complained there was no toilet paper in the bathroom. Observation at the time of
the interview of the shared bathroom revealed the toilet appeared plugged up and had old urine and feces
inside the toilet.
Interview with the Director of Nursing (DON) on 01/12/26 at 10:00 A.M. revealed she was unaware of the
problem and verified there was no work order placed on 01/10/25.
Observation on 01/12/26 at 10:35 A.M. of Resident #60's and #94's room revealed red and brown stains on
both residents' privacy curtains. Resident #94's fall mat was stained and had various debris on it. Crushed
chocolate candies were scattered all over the floor. Heavy dust build-up was underneath the air conditioner
unit. The wall between the bathroom and the sink had numerous stains of what appeared to be blood and
feces. The bathroom had an empty hanger and various pieces of trash on the ground with brown stains on
the wall behind the toilet. The floor was very sticky. Interview at the time of the observation with
Housekeeping Director (HD) #573 confirmed the findings.
Observation on 01/12/26 at 10:50 A.M. of Resident #1's and #64's room revealed dust build-up on the
portable fan and a sticky floor. Resident #64 had tracheostomy tubing, a cookie wrapper, alcohol pads,
gloves, a napkin, and numerous crumbs around and underneath his bed. Numerous stains and splatters
were on the wall between the sink and the bathroom. Resident #1 had numerous food crumbs, wipes and a
dirty urinal on the floor. Interview at the time of the observation with HD #573 confirmed the findings.
Observation on 01/12/26 at 11:06 A.M. of Resident #65's room revealed the floor was sticky and there were
two gloves on the ground underneath the floor air vents. Interview at the time of the observation with the
DON confirmed the findings.
Observation on 01/12/26 at 11:09 A.M. of the second-floor shower room located near room [ROOM
NUMBER] revealed the floor was dirty, and tissue paper was on the floor. There was an estimated
three-inch stain of what appeared to be feces on the top inside of the toilet. Interview at the time of the
observation with the Administrator confirmed the findings.
Observation on 01/12/26 at 11:18 A.M. of Resident #100's room revealed a banana on the floor with
numerous foam cups and plastic food containers around room. There was cluttered items on the floor.
Interview at the time of the observation with Resident #100 revealed he had asked staff numerous times to
clean up the room and assist with arranging items, so he was able to reach them. Interview at the time of
the observation with Licensed Practical Nurse (LPN) #528 confirmed the findings.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365129
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365129
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/15/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eastbrook Healthcare Center
17322 Euclid Ave
Cleveland, OH 44112
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Observation on 01/12/26 at 12:05 P.M. of Resident #63's room revealed numerous items of trash on the
floor including a pillowcase, a pillow, a bowl, a napkin, numerous crumbs and an incontinence brief. The
mini refrigerator in the room had visible dust build-up. Interview at the time of the observation with the
Assistant Director of Nursing (ADON) #596 confirmed the findings.
Observation on 01/12/26 at 4:18 P.M. of Resident #3's and #84's room revealed visible dust build-up and
splatter along the floor vents and wall by Resident #3's bed. Resident #3 had various shoes, incontinent
briefs and wedges behind the bed on the floor. Interview at the time of the observation with Housekeeper
#507 confirmed the findings.
Observation on 01/12/26 at 4:46 P.M. of Resident #52's room revealed numerous stains, splatter and a
napkin on the wall by the bed. Interview at the time of the observation with Certified Nursing Assistant
(CNA) #577 confirmed the findings.
Observation on 01/15/26 at 10:19 A.M. of the first-floor shower and bathroom located across from room
[ROOM NUMBER] revealed dirty footprints and two toilet paper rolls on the floor. The toilet had dried urine
splatter on the seat. There was a used disposable razor on the sink, shaved hair clippings in the sink, and
the facet seal was dirty and brown. The floor around the toilet had brown debris and stains. The non-skid
strips across from the toilet were coming unattached from the floor. The floor vents were visibly dusty. The
vent on ceiling had thick dust build-up. The shower had the appearance of mold in the corner, orange
build-up along the tile grout, and soap build-up on the soap dispenser. Interview at the time of the
observation with Housekeeper #525 confirmed the findings.
Observation on 01/15/26 at 10:32 A.M. of the second-floor shower and bathroom revealed a one inch by
one-inch dried stain which appeared to be feces on the toilet seat. Interview at the time of the observation
with DON confirmed the findings.
Observation on 01/15/26 at 10:36 A.M. of the findings in the first-floor shower and bathroom with DON
confirmed the above findings.
Observation on 01/15/26 at 11:01 A.M. with HD #573 of the entry way for room [ROOM NUMBER] revealed
the vinyl flooring was cracked, raised up above floor and had a hole in it. Interview at the time of the
observation with HD #573 confirmed the findings.
Review of facility policy labeled, Quality of Life - Homelike Environment, revised May 2017, revealed
residents were provided with a safe, clean, comfortable and homelike environment, and encouraged to use
their personal belongings to the extent possible,. The facility staff and management maximized to the extent
possible the characteristics of the facility that reflected a personalized, homelike setting. This included a
clean and orderly environment.
This deficiency represents non-compliance investigated under Complaint Number 2570903.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365129
If continuation sheet
Page 4 of 4