F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interview and facility policy review, the facility failed to ensure physician's orders were
followed for three (Residents #27, #89, and #91) of seven residents reviewed for physician's orders. The
facility census was 88.Findings include: 1. Review of the medical record revealed Resident #27 was
admitted to the facility on [DATE] with diagnoses including left foot amputation, sepsis, type II diabetes
mellitus, chronic ulcer of the left foot, end stage renal disease, dialysis dependent, heart disease, and
hypertension. Review of the quarterly Minimum Data set (MDS) assessment completed 11/06/25 revealed
Resident #27 had a Brief Interview for Mental Status (BIMS) score of 15 of 15, indicating the resident was
cognitively intact.Review of resident #27's medical record revealed an order dated 11/06/25 for a daily
weight once a day for Resident #27.Review of Resident #27's medical record revealed no documentation of
weights being obtained on 11/13/25, 11/17/25, and 11/29/25.Review of Resident #27 orders dated 11/29/25
revealed an order for insulin aspart 100 units/milliliter (ml) flex pen, inject 18 units subcutaneously before
meals for type two diabetes mellitus.Review of Resident #27 orders revealed an order dated 12/10/25 for
NovoLog 100 units/ml flex inject as per sliding scale: if 121-200 give 2 units; 201-250 give 4 units; 251-300
give 6 units; and 301-350 give 8 units; 351-400 give 10 units subcutaneously before meals and at bedtime
for type two diabetes mellitus. If blood sugar is greater than 400 notify medical director immediately.Record
review including progress notes, Medication Administration Record (MAR) and Treatment Administration
Record (TAR) for November and December 2025 revealed no documented evidence that Resident #27
receiving insulin aspart on 11/15/25 and 11/28/25 and no documented evidence Resident #27 received
NovoLog 11/15/25, 12/08/25, and 12/09/25. In addition, there was no documented evidence Resident #27
had a blood sugar check as ordered by the physician on 12/08/25 after 8:36 A.M. and on 12/09/25 after
5:43 P.M.2. Record review revealed Resident #89 was admitted to the facility on [DATE] with diagnoses
including Alzheimer's, dementia, gastro-esophageal reflux disease, anxiety, hyperlipidemia, and benign
prostatic hyperplasiaReview of Resident #89 MDS assessment completed on 08/21/25 revealed a BIMS
score of 9 of 15, indicating moderate cognitive impairment.Review of Resident #89's physician's orders
revealed an order dated 09/18/25 for buspirone oral tablet 10 milligram (mg) give one tablet by mouth once
daily for anxiety, and order dated 09/19/25 for amlodipine tablet 5 mg give one tablet by mouth one time a
day related to hypertension, and an order dated 09/19/25 for aspirin tablet chewable 81 mg give one tablet
by mouth one tine a day related to atherosclerotic heart disease of native coronary artery without angina
pectoris.Review of Resident #89 October 2025 MAR revealed no documented evidence of aspirin 81 mg,
amlodipine 5 mg, and Buspirone 10 mg being administered to Resident #89 on 10/04/25, 10/11/25,
10/12/25, 10/14/25, and 10/15/25.3. Review of the closed medical record revealed Resident #91 was
admitted to the facility on [DATE] with diagnoses including heart disease, pancytopenia, anemia,
bradycardia, hypertension, peripheral vascular disease, hyperlipidemia, anxiety, and hypokalemia,Review
of Resident
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365147
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365147
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Oaks Health Center
4114 North State Route 376 NW
McConnelsville, OH 43756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
#91's physician's orders revealed an order dated 11/14/25 for levothyroxine 75 micrograms (mcg) give one
tablet by mouth one time a day for hypothyroidism.Review of Resident #91's October 2025 MAR revealed
no documented evidence levothyroxine was administered to the resident on 10/09/25, 10/24/25, 10/29/25,
and 10/30/25. Interview on 12/15/25 at 3:00 P.M. with the Director of Nursing (DON) confirmed there was
no documented evidence Resident #27, Resident #89, and Resident #91 received their medications on the
above specified dates, and no documented evidence daily weights were obtained for Resident #27 on
11/13/25, 11/17/25, and 11/29/25 as ordered by the physician.Review of the undated facility policy titled
Medication Administration revealed medication must be administered as ordered in accordance with
manufacturer specifications. The MAR will be signed after medications are administered. For those
medications requiring vital signs, record the vital signs onto the medication administration record.
Physicians will be notified timely of medication omissions.This deficiency represents noncompliance
investigated under Complaint Number 2612904.
Event ID:
Facility ID:
365147
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365147
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Oaks Health Center
4114 North State Route 376 NW
McConnelsville, OH 43756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, interview and review of the facility policy, the facility failed to assess, observe,
and document care of a left arm fistula site and an external central venous catheter (CVC) dialysis access
site for Resident #27. This affected one (Resident #27) of one resident reviewed for dialysis care and
services. The facility census was 88.Findings include:Review of the medical record revealed Resident #27
was admitted to the facility on [DATE] with diagnoses including left foot amputation, sepsis, type II diabetes
mellitus, chronic ulcer of the left foot, end stage renal disease, dialysis dependent, heart disease, and
hypertension. Review of the quarterly Minimum Data set (MDS) assessment completed 11/06/25 revealed
Resident #27 had a Brief Interview for Mental Status (BIMS) score of 15 of 15, indicating the resident was
cognitively intact. Resident #27 received dialysis and had a diagnosis of end stage renal disease. Review of
the physician's orders for Resident #27 revealed an order dated 11/17/25 for dialysis every Monday,
Wednesday, and Friday.Review of Resident #27 orders, medication administration record (MAR), treatment
administration record (TAR), progress notes, and care plan revealed no documented evidence Resident
#27's CVC and/or fistula were assessed by facility staff.Interview on 12/11/25 at 8:33 A.M. with Resident
#27 revealed she attended dialysis every Monday, Wednesday and Friday. Resident #27 stated she has
been going to dialysis for about a year and had been a resident at the facility for approximately two years.
Resident #27 stated she had a dialysis access point, two of them, one in her left upper chest accessible by
a CVC, and the other a fistula in her left arm. Resident #27 stated, if she is remembering correctly, her
fistula was placed about six months ago, and the CVC was placed a year ago.Observation on 12/11/25 at
8:33 A.M. revealed a fistula present on Resident #27 left extremity, near the radial artery. Observation
revealed an external dialysis catheter Dura Flow CVC in Resident #27's left upper chest with two lumens,
one red and one black, with gauze and Tegaderm present.Interview on 12/15/25 at 2:53 P.M. with Director
of Nursing (DON) confirmed Resident #27's medical record does not reflect assessment or monitoring of
Resident #27's dialysis access cites.Review of the undated facility policy titled Dialysis - [NAME] Oaks
revealed ongoing assessment and oversight of the resident before, during, and after dialysis treatments
including monitoring of the resident's condition during treatments, monitoring for complications,
implementation of appropriate interventions and using appropriate infection control practices. The facility
will ensure that the physicians order for dialysis include the type of access for dialysis (e.g. graft,
arteriovenous shunt, external dialysis catheter) and location.This deficiency represents non-compliance
investigated under Complaint Number 2612904.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365147
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365147
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Oaks Health Center
4114 North State Route 376 NW
McConnelsville, OH 43756
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interview and facility policy review, the facility failed to obtain a urinalysis for Resident #23
when ordered by the nurse practitioner. This affected one (Resident #23) of five residents reviewed for
incontinence. The facility census was 88.Findings include:Review of the medical record revealed Resident
#23 was admitted to the facility on [DATE] with diagnoses including traumatic brain injury with loss of
consciousness, hemiplegia, hypokalemia, chronic pain, chronic kidney disease stage three, stress
incontinence, and irritable bowel syndrome.Review of the quarterly Minimum Data Set (MDS) assessment
completed 09/15/25 revealed Resident #23 was cognitively intact, displayed no behaviors, and was always
incontinent of urine.Review of Resident #23's orders revealed an order placed on 11/21/25 for a urinalysis
and culture and sensitivity one time for dysuria.Review of Resident #23's progress notes revealed a note
authored by the Director of Nursing (DON) on 11/21/25 at 1:14 P.M. stating resident complains of (c/o)
burning with urination; notified nurse practitioner (NP) at this time. A new order was received for urine
culture and sensitivity (C&S). Resident #23 aware and in agreement at this time.Review of Resident #23's
Medication Administration Record (MAR) revealed on 11/22/25 at 8:37 A.M. the resident's urinalysis was
collected.Review of Resident #23's medical record including lab results, progress notes, physician notes,
and physician's order as well as the facility infection control log for November 2025 revealed no results for
Resident #23's urinalysis and no notification to the ordering provider regarding lack of lab results.Interview
on 12/10/25 at 2:20 P.M. with Licensed Practical Nurse (LPN) #605 confirmed Resident #23 urinalysis does
not appear to have been resulted, and she was unsure if it was collected. LPN #605 stated she would
check with the lab. Interview on 12/10/25 at 2:59 P.M. with LPN #605 confirmed that the lab did not receive
a urine specimen for Resident #23, and no provider was contacted. Review of the policy titled Lab
Notification, effective 11/01/25, revealed it is the policy of the facility to timely notify the resident physicians
or other providers of lab results. This deficiency represents non-compliance investigated under Complaint
Number 2612904.
Event ID:
Facility ID:
365147
If continuation sheet
Page 4 of 4