F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, policy review and interview, the facility failed to develop a discharge plan of care.
This affected one resident (#75) of four sampled residents. The facility census was 73.
Findings include:
Closed medical record review revealed Resident #75 was admitted on [DATE] with diagnoses including
cerebral infarction, diabetes mellitus type-1, tracheostomy and anoxic brain injury. Resident #75 was
discharged from the facility on 08/14/24.
Review of the electronic mail correspondence (dated 07/12/24) between Resident #75's power of attorney
and Social Service Designee (SSD) #177 revealed additional information was needed from a home care
provider of products/services regarding any and all orders being placed that SSD #177 had placed.
Review of the quarterly Minimum Data Set 3.0 (MDS) assessment (dated 07/31/24) revealed Resident #75
was moderately impaired for daily decision-making and had no active discharge planning or referrals made
regarding discharge for the resident.
Review of the Nursing Note dated 08/14/24 revealed Resident #75 was discharged from facility with her
significant other, supplies and medications.
Review of the record revealed no evidence of a discharge plan of care.
On 09/16/24 at 2:49 P.M., interview with Social Service Designee (SSD) #177 revealed Resident #75 was
admitted in April (2024) and upon admission the plan was to discharge back to the community. The resident
and her power of attorney had decided to return to North Carolina and SSD #177 began working on setting
up supplies and equipment in North Carolina. SSD #177 verified she had been speaking with providers
trying to set things up and provided emails sent including one dated 07/12/24. SSD #117 verified she did
not develop a discharge plan of care for Resident #75 because she was afraid she would forget to update it.
SSD #177 stated she normally does one upon admission but it was undecided as to the resident's
discharge plans at that time. SSD #177 verified she had been working on discharge plans for about a
month prior to Resident #75's discharge, had not developed a discharge plan of care and the MDS
assessment dated [DATE] was not accurate for discharge planning.
Review of the policy: Discharge Planning Process (dated 2023) revealed the facility was to develop and
implement an effective discharge planning process that focused on the resident's discharge goals. The
expected goals and outcomes regarding discharge was to be determined upon admission, routinely
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365152
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365152
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Schoenbrunn Healthcare
2594 East High Avenue
New Philadelphia, OH 44663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
with the comprehensive assessment and as needed. Subsequent assessment information and discharge
goals were to be included in the resident's comprehensive plan of care. If discharge to community is a goal,
an active discharge care plan will be implemented an will involve the interdisciplinary team, including the
resident and/or representative.
This deficiency represents incidental findings of non-compliance investigated under Complaint Number
OH00156997.
Event ID:
Facility ID:
365152
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365152
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Schoenbrunn Healthcare
2594 East High Avenue
New Philadelphia, OH 44663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review and interview, the facility failed to ensure comprehensive care plans were revised
with resident preferences. This affected one resident (#75) of four sampled residents. The census was 73.
Findings include:
Closed medical record review revealed Resident #75 was admitted on [DATE] with diagnoses including
cerebral infarction, diabetes mellitus type-1, tracheostomy and anoxic brain injury. Resident #75 was
discharged from the facility on 08/14/24.
Review of the admission Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #75
was cognitively intact for daily decision-making and frequently incontinent of urine and bowel.
Review of the care plan: Preferences (initiated 04/11/24 and revised 08/09/24) revealed Resident #75 had
the right to make lifestyle choices as evidenced by preferring to appear more masculine and desiring to
grow a beard. Resident #75 also preferred to be addressed as they/them pronouns during stay and keep
the room warmer regardless of outside temperature. Interventions included staff would assist the resident
with preferences as able.
On 09/16/24 at 1:29 P.M., interview with the Director of Nursing (DON) revealed the facility had a male
agency State Tested Nursing Aide (STNA) #502 who worked on 05/30/24 and provided care to the resident
on the nightshift. No concerns from the resident was voiced at that time regarding the care provided. The
DON stated the facility was later notified by Resident #75's power of attorney that the resident did not want
male caregivers. It was not until that time the facility became aware that Resident #75 did not want male
caregivers, and all male staff were removed from the unit as not to provide care to the resident.
On 09/16/24 at 3:10 P.M., interview with the DON verified the resident's preference care plan had not been
revised to reflect she did not want male caregivers providing care.
This deficiency represents incidental findings of non-compliance investigated under Complaint Number
OH00156997.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365152
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365152
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Schoenbrunn Healthcare
2594 East High Avenue
New Philadelphia, OH 44663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed record review, policy review and interview, the facility failed to ensure tracheotomy care was
completed as ordered. This affected two residents (#64, #75) reviewed for tracheostomy care. The facility
identified no residents currently in the facility with a tracheostomy. The census was 73.
Residents Affected - Few
Findings include:
1. Closed medical record review revealed Resident #64 was admitted on [DATE] with diagnoses including
cerebral infarction, epilepsy, acute tracheitis without obstruction, hypertension and acute kidney failure.
Resident #64 was discharged from the facility on 09/13/24.
Review of the admission Minimum Data Set 3.0 assessment (MDS) (dated 07/16/24) revealed the resident
received oxygen, suctioning and tracheostomy care.
Review of the electronic Physician Orders (dated 07/09/24) revealed tracheostomy care was to be
completed every shift, aerosol and cool mist was to be changed weekly, oxygen tubing and set up was to
be changed weekly, and 35% trach collar 5 liters of oxygen via cool mist was to be checked every shift.
Review of the Treatment Records (dated July, August and September 2024) revealed the following:
a. Tracheostomy care was not completed as ordered on 07/17/24, 08/05/24, 08/14/24 and 09/05/24.
b. Aerosol/cool mist and oxygen tubing/set up was not changed as ordered on 07/17/24.
Review of the care plan: Tracheostomy (dated 07/15/24) revealed the resident was able to do his own
tracheostomy care with partial assist of staff and providing equipment. There were no interventions
regarding changing or cleaning of equipment.
2. Closed medical record review revealed Resident #75 was admitted on [DATE] with diagnoses including
cerebral infarction, diabetes mellitus type-1, tracheostomy and anoxic brain injury. Resident #75 was
discharged from the facility on 08/14/24.
Review of the quarterly MDS assessment (dated 07/31/24) revealed Resident #75 was moderately
impaired for daily decision-making, received oxygen, suctioning and tracheostomy care.
Review of the electronic Physician Orders 04/08/24 revealed tracheostomy care was to be completed every
shift, aerosol and cool mist was to be changed weekly, oxygen tubing and set up was to be changed
weekly.
Review of the Treatment Records (dated June and July 2024) revealed the following:
a. Aerosol/cool mist and oxygen tubing/set up was not changed as ordered on 06/10/24 or 06/26/24.
b. Disposable respiratory equipment was not changed on 06/10/24.
c. Daily tracheostomy care was not completed on 07/10/24, 07/11/24 or 07/17/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365152
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365152
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Schoenbrunn Healthcare
2594 East High Avenue
New Philadelphia, OH 44663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the care plan: Tracheostomy related to complications of CVA (cerebral vascular accident) (dated
04/26/24) revealed no interventions regarding cleaning of equipment or daily care.
Review of the policy: Tracheostomy Care (dated 2023) revealed the facility will ensure that residents who
need respiratory care, including tracheostomy care and tracheal suctioning, is provided such care
consistent with professional standards of practice, the comprehensive person-centered care plan and
resident goals and preferences. Tracheostomy care was also to be provided according to the physician's
orders and general considerations included to provide tracheostomy care at least twice daily.
On 09/16/24 at 3:21 P.M., interview with the Director of Nursing verified there was no evidence Resident
#64 and #75's tracheostomy and respiratory orders were completed as ordered as indicated above.
This deficiency represents non-compliance investigated under Complaint Number OH00156997.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365152
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365152
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Schoenbrunn Healthcare
2594 East High Avenue
New Philadelphia, OH 44663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review, policy review and interview, the facility failed to ensure proper gloving
and hand washing was completed during incontinence care. This affected one resident (#26) observed for
incontinence care. The facility identified 41 incontinent residents. The census was 73.
Residents Affected - Few
Findings include:
Medical record review revealed Resident #26 was admitted on [DATE] with diagnoses including dementia,
obstructive and reflux uropathy and functional incontinence.
On 09/16/24 between 2:00 P.M. and 2:05 P.M., observation of Resident #26's incontinence care revealed
State Tested Nurse Aide (STNA) #144 and Housekeeping Aide #155 gathered supplies, washed their
hands and applied gloves. Resident #26's incontinence product was removed and observed to be urine
soaked. STNA #144 cleansed and rinsed the perineal area, rolled the resident on her right side and
cleansed and rinsed the anus and buttocks. STNA #144 placed a clean incontinence product on the
resident, adjusted the resident's gown, call light and bed linens while wearing the same soiled gloves worn
for incontinence care. STNA #144 gathered her soiled supplies and then removed her gloves. STNA #144
walked the soiled supplies down the hallway to the shower room, placed them in a bin for laundry and went
to the sink and washed her hands.
On 09/16/24 at 2:05 P.M., interview with STNA #144 verified she had not changed her gloves during
incontinence care or adjusting the resident's gown, call light or bed linens, and did not wash her hands prior
to leaving the resident's room stating she hadn't given it a thought.
Review of the policy: Hand Hygiene (dated 2024) revealed all staff will perform proper hand hygiene
procedures to prevent the spread of infection to other personnel, residents, and visitors. The use of gloves
does not replace hand hygiene and if your task requires gloves, perform hand hygiene prior to donning
gloves, and immediately after removing gloves.
Review of the policy: Perineal Care (dated 2023) revealed to cleanse buttocks and anus, front to back;
vagina to anus in females, scrotum to anus in males, using a separate washcloth or wipes. Thoroughly dry
and re-position resident in supine position. Change gloves if soiled and continue with perineal care. Once
resident was cleansed, reposition as desired and cover resident. Remove gloves and discard. Perform hand
hygiene, ensure call light is within reach and replace all equipment used.
This deficiency represents incidental findings of non-compliance investigated under Complaint Number
OH00156997.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365152
If continuation sheet
Page 6 of 6