F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observation, and resident and staff interviews, the facility failed to ensure a resident
was treated with respect when her call light was not answered for greater than one hour. This affected one
(Resident #27) of five residents reviewed for call lights. The facility census was 90.
Findings include:
Review of the medical record for Resident #27 revealed the resident was admitted to the facility on [DATE].
Diagnoses included depression and hypertension. Review of the quarterly Minimum Data Set (MDS)
assessment dated [DATE] revealed Resident #27 had intact cognition. Resident #27 required
substantial/maximum assistance from staff with toileting and dressing and required assistance from staff
with bed mobility.
Interview and observation on 12/14/23 at 10:47 A.M. with Resident #27 revealed she had to wait for three
hours on 12/13/23 for the bed pan and she waited two hours again at night for her call light to be answered.
Resident #27 turned her call light on at 9:48 A.M. and Resident #27 stated to see how long it would take for
her call light to be answered. At 10:52 A.M., State Tested Nursing Assistant (STNA) #304 answered the call
light. (Call light was not answered for 64 minutes.)
Interview on 12/14/23 at 11:22 A.M. with STNA #304 revealed there was not enough staff to answer call
lights timely. STNA #304 stated she has been trying to get to all of the residents timely but was unable to.
STNA #304 verified she had not got to Resident #27's call light until 10:52 A.M.
Interview on 12/14/23 at 12:01 P.M. with Unit Nurse Manager #305 stated call lights should be answered
within 10 minutes. LPN #305 verified that 64 minutes was too long for a call light to be going off and be
unanswered.
This deficiency represents non-compliance investigated under Complaint Number OH00148553, Complaint
Number OH00148571, and Complaint Number OH00148839.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365162
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365162
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wesleyan Village
807 West Ave
Elyria, OH 44035
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observations, and staff and resident interviews, the facility failed to ensure
incontinence care was provided to the residents in a timely manner. This affected two (Resident #39 and
#87) of three residents reviewed for incontinence care. The facility census was 90.
Findings include:
1. Review of the medical record for Resident #39 revealed the resident was admitted on [DATE]. Diagnoses
included heart failure, peripheral vascular disease, and dementia. Review of the quarterly Minimum Data
Set (MDS) assessment dated [DATE] revealed Resident #39 had intact cognition. Resident #39 required
partial to maximum assistance from two staff for toileting.
Interview and observation on 12/14/23 at 10:55 A.M. with Resident #39 revealed she had had a bowel
movement (BM) and had been soaked all morning. Resident #39 stated no staff had been in her room to
assist her this morning and she had an accident. Her whole bed will need to be changed. At 11:00 A.M.,
State Tested Nursing Aide (STNA) #306 came in the room to assist Resident #39 with incontinence care.
Interview on 12/14/23 at 12:13 P.M. with STNA #306 stated there were not enough staff to get work done
timely. STNA #306 stated 11:00 A.M. was the first time she could make it into Resident #39's room to get
her cleaned up. STNA #306 stated she started at 6:30 A.M. STNA #306 verified that Resident #39 was
saturated with urine and had a BM and required a whole bed change.
Interview on 12/14/23 at 10:47 A.M. with Resident #27 revealed she had to wait for three hours yesterday
for the bed pan and she waited two hours last night for two hours to use the bedpan.
2. Review of the medical record for Resident #87 revealed the resident was admitted to the facility on
[DATE]. Diagnoses included heart failure, respiratory failure, and malnutrition. Review of the quarterly
Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #87 was dependent on staff for
toileting.
Interview and observation on 12/19/23 at 9:35 A.M. with Resident #87 revealed she had to wait a long time
to get assistance with the bed pan. Resident #87 was on the bed pan at this time. State Tested Nursing
Aide (STNA) #319 went into Resident #87's room and Resident #87 stated she would need five more
minutes. STNA #319 stated she would come back at 9:45 A.M. At 10:00 A.M., Resident #87 put her call
light on due STNA #319 did not return. At 10:05 A.M., Resident #87 started yelling for assistance. At 10:10
A.M., STNA #318 came in Resident #87's room and asked what she needed. Resident #87 stated she has
been waiting to be taken off the bed pan.
Interview on 12/19/23 at 10:15 A.M. with STNA #318 stated she came in at 9:00 A.M. and STNA #319 had
been there by herself from 6:30 A.M. to 9:00 A.M. for 27 residents. STNA #318 verified 35 minutes was too
long for a resident to have to wait to get off the bed pan. STNA #318 stated aides have to work short all the
time and resident care suffers. There was no way staff can meet the residents' needs timely.
This deficiency represents non-compliance investigated under Master Complaint Number OH00149250,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365162
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365162
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wesleyan Village
807 West Ave
Elyria, OH 44035
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Complaint Number OH00148839, Complaint Number OH00148571, and Complaint Number OH00148553.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365162
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365162
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wesleyan Village
807 West Ave
Elyria, OH 44035
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observations and staff interviews and resident interviews the facility to ensure there was
enough staff was available to meet resident needs timely. This affected three (Resident #27, #39 and #87)
of five residents reviewed for staffing This had the potential to affect all 90 residents residing in the facility.
Findings include:
Review of the facility staffing schedules and posted staffing information from 12/01/23 through 12/14/23
revealed on 12/07/23 and 12/08/23 revealed there was only one state tested nursing aide (STNA) on third
shift for the fourth floor (27 residents). On 12/09/23 and 12/12/23, there was one STNA on the fourth floor
for three hours.
Interview on 12/20/23 at 4:09 A.M. with Scheduler #319 verified on 12/07/23 and 12/08/23, there were only
four STNAs in the building on third shift and there was only one STNA on the fourth floor for 27 residents.
Scheduler #319 verified on 12/18/23, there was one STNA on the fourth floor from 3:00 P.M. to 6:30 P.M.
and on 12/19/23 there was only one STNA on the fourth floor from 6:30 A.M. to 9:00 A.M. Scheduler #319
stated at times if the facility needs staff, she will have to pull staff from the assistant living for the healthcare
side.
1. Review of the medical record for Resident #27 revealed the resident was admitted to the facility on
[DATE]. Diagnoses included depression and hypertension. Review of the quarterly Minimum Data Set
(MDS) assessment dated [DATE] revealed Resident #27 had intact cognition. Resident #27 required
substantial/maximum assistance from staff with toileting and dressing and required assistance from staff
with bed mobility.
Interview and observation on 12/14/23 at 10:47 A.M. with Resident #27 revealed she had to wait for three
hours on 12/13/23 for the bed pan and she waited two hours again at night for her call light to be answered.
Resident #27 turned her call light on at 9:48 A.M. and Resident #27 stated to see how long it would take for
her call light to be answered. At 10:52 A.M., STNA #304 answered the call light. (Call light was not
answered for 64 minutes.)
Interview on 12/14/23 at 11:22 A.M. with STNA #304 revealed there was not enough staff to answer call
lights timely. STNA #304 stated she has been trying to get to all of the residents timely but was unable to.
STNA #304 verified she had not got to Resident #27's call light until 10:52 A.M.
Interview on 12/14/23 at 12:01 P.M. with Unit Nurse Manager #305 stated call lights should be answered
within 10 minutes. LPN #305 verified that 64 minutes was too long for a call light to be going off and be
unanswered.
2. Review of the medical record for Resident #39 revealed the resident was admitted on [DATE]. Diagnoses
included heart failure, peripheral vascular disease, and dementia. Review of the quarterly Minimum Data
Set (MDS) assessment dated [DATE] revealed Resident #39 had intact cognition. Resident #39 required
partial to maximum assistance from two staff for toileting.
Interview and observation on 12/14/23 at 10:55 A.M. with Resident #39 revealed she had had a bowel
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365162
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365162
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wesleyan Village
807 West Ave
Elyria, OH 44035
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
movement (BM) and had been soaked all morning. Resident #39 stated no staff had been in her room to
assist her this morning and she had an accident. Her whole bed will need to be changed. At 11:00 A.M.,
STNA #306 came in the room to assist Resident #39 with incontinence care.
Interview on 12/14/23 at 12:13 P.M. with STNA #306 stated there were not enough staff to get work done
timely. STNA #306 stated 11:00 A.M. was the first time she could make it into Resident #39's room to get
her cleaned up. STNA #306 stated she started at 6:30 A.M. STNA #306 verified that Resident #39 was
saturated with urine and had a BM and required a whole bed change.
Interview on 12/14/23 at 10:47 A.M. with Resident #27 revealed she had to wait for three hours yesterday
for the bed pan and she waited two hours last night for two hours to use the bedpan.
3. Review of the medical record for Resident #87 revealed the resident was admitted to the facility on
[DATE]. Diagnoses included heart failure, respiratory failure, and malnutrition. Review of the quarterly
Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #87 was dependent on staff for
toileting.
Interview and observation on 12/19/23 at 9:35 A.M. with Resident #87 revealed she had to wait a long time
to get assistance with the bed pan. Resident #87 was on the bed pan at this time. STNA #319 went into
Resident #87's room and Resident #87 stated she would need five more minutes. STNA #319 stated she
would come back at 9:45 A.M. At 10:00 A.M., Resident #87 put her call light on due STNA #319 did not
return. At 10:05 A.M., Resident #87 started yelling for assistance. At 10:10 A.M., STNA #318 came in
Resident #87's room and asked what she needed. Resident #87 stated she has been waiting to be taken
off the bed pan.
Interview on 12/19/23 at 10:15 A.M. with STNA #318 stated she came in at 9:00 A.M. and STNA #319 had
been there by herself from 6:30 A.M. to 9:00 A.M. for 27 residents. STNA #318 verified 35 minutes was too
long for a resident to have to wait to get off the bed pan. STNA #318 stated aides have to work short all the
time and resident care suffers. There was no way staff can meet the residents' needs timely.
Interview on 12/18/23 at 5:45 A.M. with STNA #311 stated she works night shift, and she was the only aide
working the whole unit of 43 residents with a trainee. STNA #312 stated residents do not receive the care
they need. STNA #311 stated the resident were lucky if the staff can get to all the residents in the shift.
This deficiency represents non-compliance investigated under Master Complaint Number OH00149250,
Complaint Number OH00148839, Complaint Number OH00148571, and Complaint Number OH00148553.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365162
If continuation sheet
Page 5 of 5