F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and review of facility policy, the facility failed to ensure provide an
assessment, including measurements and staging, of a pressure ulcer identified upon admission, and failed
to initiate treatments timely when pressure ulcers were identified. This affected one (#63) of three residents
reviewed for pressure ulcers. The facility census was 61.
Residents Affected - Few
Findings include:
Review of the medical record revealed Resident #63 had an admission date of 09/01/23 and a discharge
date of 09/16/23. Diagnoses included cellulitis of right and left upper limbs, depressive disorder,
lymphedema, chronic obstructive pulmonary disease, chronic pain, morbid obesity, generalized anxiety
disorder, hypertension, and stage three chronic kidney disease. Diagnoses added on 09/08/23 included an
unstageable pressure ulcer to the right buttock, an unstageable pressure ulcer to the left buttock, a stage
three pressure ulcer of other site, and a pressure-induced deep tissue damage of other site.
Review of hospital documentation dated 08/28/23 and 08/29/23 revealed the resident's skin was red and
excoriated with sloughing of skin noted to the right buttocks area. The resident was treated with triad paste
(skin protectant) twice a day and as needed. The resident was also noted with lymphedema to the bilateral
lower extremities with chronic recurrent venous leg ulcers. The resident was also noted with cellulitis of the
lower back and buttocks region as well as the middle thigh region. There was no documentation of pressure
ulcers to the bilateral buttocks or posterior thighs.
Review of the admission physician orders, dated 09/01/23, revealed the resident had orders to apply triad
paste to the bilateral posterior thighs with each incontinence episode every day and night shift and an order
to apply triad paste to the bilateral buttocks with each incontinent episode every night shift for wound care.
Review of the admission skin assessment, dated 09/01/23, revealed the resident's skin was normal, warm,
and dry. The resident had a pressure ulcer to the coccyx and a skin tear to the right buttock. There was no
documentation the pressure ulcer had been assessed, measured or staged at the time of the assessment.
No other wounds were documented. Review of the physician orders revealed no new orders for treatment of
the pressure ulcer on the coccyx.
Review of the plan of care, initiated on 09/01/23, revealed the resident was at increased risk for pressure
ulcer development related to the disease process, decreased mobility, and moisture exposure due to
lymphedema. Interventions included to administer treatments as ordered and monitor for effectiveness,
encourage small frequent position changes, float heels while in bed, follow facility
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365163
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365163
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northcrest Rehab and Nursing Center
240 Northcrest Drive
Napoleon, OH 43545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
policies/protocols for prevention/treatment of skin breakdown, monitor nutritional status and
obtain/monitor/report laboratory/diagnostic work as ordered, a pressure reduction cushion to wheelchair at
all times, and a pressure reducing mattress to bed.
Review of the treatment administration record (TAR) from 09/01/23 through 09/08/23 revealed the triad
paste treatments were completed as ordered to the bilateral posterior thighs and the bilateral buttocks until
discontinued on 09/08/23. There was no documentation of treatment or assessment for the coccyx pressure
ulcer.
Review of Nurse Practitioner's (NP) #300's wound assessment dated [DATE] revealed the resident had a
stage three pressure ulcer to the posterior distal right thigh. The wound measured 2.7 centimeters (cm) in
length, 1.2 cm in width, with a depth of 0.20 cm with exposed subcutaneous tissue. The wound had 100%
granulation tissue, with intact surrounding skin, moderate serosanguineous exudate and no odor. A
treatment was ordered to cleanse wound with wound cleanser, calcium alginate and hydrocolloid, change
three times per week. The resident also had a deep tissue injury to the right proximal posterior thigh
measuring 4.5 cm length by 4.5 cm in width and zero depth with 100% epithelial tissue, attached wound
edges, no exudate and no odor. A treatment was ordered to cleanse with wound cleanser, zinc oxide paste
twice a day and leave open to air. The resident had an unstageable pressure ulcer to the right buttock
measuring 1 cm in length by 2 cm in width by 0.20 cm depth with 1-24% granulation tissue and 75% to 99%
slough, no eschar, exposed subcutaneous tissue, unattached wound edges, intact surrounding skin and
moderate serosanguineous drainage with no odor. A treatment was ordered to cleanse with wound
cleanser, calcium alginate and hydrocolloid three times per week. The resident also had an unstageable
pressure ulcer to the left buttock measuring 0.7 cm in length by 1 cm in width by 0.10 cm in depth. The
wound had exposed subcutaneous tissue, unattached wound edges, moderate serosanguineous drainage
with no odor and the surrounding skin was intact. A treatment was ordered to cleanse with wound cleanser,
treat with calcium alginate and hydrocolloid three times per week. There was no evidence these orders
were written on the date of the assessment.
Review of a physician order dated 09/08/23 at 7:00 P.M. revealed to cleanse the right posterior
thigh-proximal with normal saline, pat dry, apply zinc oxide paste twice a day and as needed every day and
night shift. An order to cleanse with normal saline, pat dry, apply zinc oxide paste twice daily and as needed
was also initiated and completed but there was no documentation where the treatment was to be applied.
Review of the TAR revealed the treatment was completed once on 09/08/23 and twice daily from 09/09/23
through 09/15/23.
Review of physician order dated 09/09/23 revealed to cleanse the right and left buttock with normal saline,
pat dry, apply calcium alginate and cover with hydrocolloid, change three times per week and as needed on
Tuesdays, Thursdays and Saturdays. Also orders to cleanse the right posterior distal thigh with normal
saline, pat dry, apply calcium alginate and cover with hydrocolloid change three times per week and as
needed on Tuesdays, Thursdays and Saturdays. Review of the TAR revealed the treatments were
completed on 09/09/23, 09/12/23 and 09/14/23.
Interview on 10/12/23 at 11:35 A.M. the Director of Nursing (DON) verified upon admission a complete
wound assessment including wound measurements and wound staging was not completed for the resident.
The DON verified there were no physician orders for wound treatments for the pressure ulcer to the coccyx
other than triad paste cream to the bilateral buttocks and thighs initiated upon admission. Further interview
with the DON revealed WNP #300 saw the resident on 09/07/23, however no orders for wound treatments
were received until 09/08/23. The DON verified the wound to right posterior thigh pressure ulcer was not
treated until after 7:00 P.M. on 09/08/23. The DON revealed the treatments
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365163
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365163
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northcrest Rehab and Nursing Center
240 Northcrest Drive
Napoleon, OH 43545
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
for the pressures ulcers on the left and right buttocks and right distal thigh were not initiated until first shift
on 09/09/23.
Review of the facility policy titled Pressure Ulcers/Skin Breakdown-Clinical Protocol, revised 03/2014,
revealed the nurse would describe, document and report a full assessment of pressure sore including
location, stage, length, width, depth and presence of exudate or necrotic tissue, pain assessment,
resident's mobility status, current treatments, including support surfaces; and all active diagnoses.
This deficiency represents non-compliance investigated under Complaint Number OH00146689.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365163
If continuation sheet
Page 3 of 3