F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interviews, and policy review, the facility failed to ensure residents were free from delay
of care and treatments as ordered by physicians. This affected one (#69) resident of three reviewed for
quality of care. The facility census was 77.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #69 revealed an admission date of 07/22/24. Diagnoses included
sepsis with methicillin resistant staphylococcus aureus (MRSA), chronic obstructive pulmonary disease
(COPD), and hepatitis C, and
Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 had
moderate cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 12.
Section O (special treatments, procedures, and programs) revealed Resident #69 had intravenous (IV)
medications.
Review of the Continuity of Care (COC) (hospital discharge paperwork) dated 07/22/24 revealed Resident
#69 was to continue Daptomycin (antibiotic) 500 milligrams (mg) IV via peripheral inserted central catheter
(PICC) every 24 hours through 08/29/24, Teflaro (Antibiotic) 600 mg IV every eight hours through 08/29/24,
get weekly laboratory (labs) tests on Mondays for basal metabolic panel (BMP), complete blood count
(CBC) with differential, and liver function tests (LFTs) and fax all laboratory (lab) results to the Infectious
Disease (ID) specialist's office. The resident was to follow up with the ID specialist in three to four weeks
and the facility was to call the ID specialist's office with any questions or concerns.
Review of a physician order dated 07/22/24 revealed Resident #69 was ordered Teflaro Solution
Reconstituted 600 mg IV every eight hours for seven days.
Review of the physician order dated 07/23/24 revealed Resident #69 was ordered Daptomycin solution
reconstituted 500 mg IV one time a day for seven days.
Review of a nurse practitioner (NP) note dated 07/27/24 revealed Resident #69 was admitted to the facility
with MRSA bacteremia and would order labs. Medications were reviewed, the resident had a PICC line in
his right bicep and was to continue IV antibiotics as directed and follow up with ID specialist as directed.
Review of the medication administration record (MAR) dated July 2024 revealed Resident #69 missed six
out of the 22 physician ordered doses of Teflaro and five out of seven physician ordered doses of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365196
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365196
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant Ridge Healthcare Center
5501 Verulam
Cincinnati, OH 45213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Daptomycin.
Level of Harm - Minimal harm
or potential for actual harm
Review of the medical record from July and August 2024 for Resident #69 with the Director of Nursing
(DON) revealed no physician order to discontinue the PICC line and no documentation of when the
resident's PICC line was removed and by whom. Interview with the DON on 10/03/24 at 12:45 P.M., verified
the resident's PICC line was removed without a physician order and the resident missed the doses of his
antibiotics.
Residents Affected - Few
Review of a progress note from the ID specialist's office dated 08/28/24 revealed Resident #69 arrived at
the appointment with no PICC line in place, and the resident was unsure when it was removed or if he had
been receiving IV antibiotics. The Orders were placed for Daptomycin and Teflaro to be continued through
08/29/24. The office had not received any out-patient monitoring of labs from his nursing facility. The nursing
facility was contacted and learned that Resident #69 had not received any IV antibiotics since 08/01/24
when he had an emergency room (ER) visit for a fall. The ID specialist's office was not contacted, and it
was unclear why the PICC line was removed. New orders for STAT (right now or immediately) blood
cultures needed drawn, PICC line placement, restart Daptomycin 500 mg IV via PICC daily for six weeks,
Teflaro 600 mg every eight hours for six weeks, monitor weekly labs (BMP, CBC with diff, and LFTs) and
send to the ID specialist's office, an abdominal ultrasound (US) with elastography, and follow-up in three
weeks.
Review of the progress note from the ID specialist's office dated 08/30/24 at 9:46 A.M. revealed an
outreach was made to the facility's DON regarding the plan of care for Resident #69 with no answer.
Review of the progress note from the ID specialist's office dated 08/30/24 at 2:15 P.M. revealed an outreach
was made to the facility and spoke with the DON. Verbal orders were given to the DON for STAT blood
cultures, PICC placement, Daptomycin 500 mg IV via PICC daily for six weeks, and Teflaro 600 mg every
eight hours for six weeks. The DON verbalized understanding.
Review of the progress note from the ID specialist's office dated 08/30/24 at 4:38 P.M. revealed an outreach
was made to the facility, which revealed the physician's orders had not been placed for Resident #69.
Review of the progress note from the ID specialist's office dated 09/05/24 at 4:47 P.M. revealed no blood
cultures had been received with several outreach attempts to the facility with no answer.
Review of the progress note from the ID specialist's office dated 09/06/24 at 4:00 P.M. revealed an outreach
was made to the facility, which revealed blood cultures were not collected for Resident #69.
Review of the progress note from ID specialist's office dated 09/09/24 at 2:39 P.M. revealed an outreach
was made to the DON and she indicated blood cultures were collected but the results were not in yet. DON
indicated the IV antibiotics had not been started yet related to not having the blood culture results.
Review of the progress note from ID specialist's office dated 09/09/24 at 3:55 P.M. revealed an outreach
was made to the DON. Verbal orders were given for PICC placement and to start dual IV antibiotics
(Daptomycin and Teflaro). The DON verified and assured the specialist's office this would happen as soon
as possible.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365196
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365196
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant Ridge Healthcare Center
5501 Verulam
Cincinnati, OH 45213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the progress note from ID specialist's office dated 09/10/24 at 4:53 P.M. revealed an outreach
was made to the facility where they revealed Resident #69's PICC had just been placed and was awaiting
an X-ray confirmation.
Review of the MAR dated September 2024 revealed Resident #69 missed six doses of Teflaro and three
doses of Daptomycin.
Review of the MAR dated October 2024 revealed Resident #69 missed three additional doses of
Daptomycin.
Interview on 10/03/24 at 10:30 A.M. with Registered Nurse (RN) #35 from the ID specialist's office revealed
Resident #69's antibiotics should have been continued through 08/29/24 and not have never been stopped
in July. RN #35 revealed Resident #69 was seen in their office on 08/28/24, where they learned the resident
had not continued his two IV antibiotics and his PICC line had been removed without a physician's order.
RN #35 revealed communication between the nursing facility and their office had been a nightmare. RN #35
also stated the facility was not following orders per the physician in a timely manner.
Interview on 10/03/24 at 11:29 A.M. with Regional Corporate Nurse (RCN) #36 verified there was a delay of
care to Resident #69 related to orders received from his 08/28/24 ID specialist appointment because the
orders were not initiated until 09/09/24. RCN #36 also verified it was the nursing staff's responsibility to
follow up with outside providers within 24-48 hours if paperwork was not returned with the resident.
Interview on 10/03/24 at 12:06 P.M. with the DON revealed Resident #69's IV antibiotics were not started in
September because she was informed by the ID specialist's office that the blood cultures had to be drawn
first. The DON reported there were issues with getting the STAT labs completed.
Review of the facility policy titled, Physician Orders, dated 10/08/24 revealed the purpose of the policy was
to provide orders as determined by the licensee's scope of practice. The provider may write the order in the
medical record or may enter an electronic order. The nurse that received the physician order will be
responsible for executing the order or providing for the safe hand-off to the next nurse.
This deficiency represents non-compliance investigated under Complaint Number OH00157798.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365196
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365196
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant Ridge Healthcare Center
5501 Verulam
Cincinnati, OH 45213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Review of the
medical record, staff interviews, observations, and policy review, the facility failed to ensure residents were
free from significant medication errors. This affected one (#69) of three residents reviewed for medication
administration. The facility census was 77.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #69 revealed an admission date of 07/22/24. Diagnoses included
sepsis with methicillin resistant staphylococcus aureus (MRSA), chronic obstructive pulmonary disease
(COPD), chronic hepatitis C, and emphysema.
Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 had
moderate cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 12.
Review of section O (special treatments, procedures, and programs) revealed Resident #69 had
intravenous (IV) medications.
Review of the physician order dated 07/22/24 revealed Resident #69 was ordered Teflaro (antibiotic) IV
Solution Reconstituted 600 milligrams (mg), use 600 mg IV every eight hours for seven days.
Review of the pharmacy delivery manifest dated 07/23/24 at 8:03 P.M. revealed Resident #69 had six doses
of Teflaro delivered and four doses Daptomycin delivered.
Review of the physician order dated 07/23/24 revealed Resident #69 was ordered Daptomycin IV solution
reconstituted 500 mg, use 500 mg IV one time a day for seven days.
Review of the pharmacy delivery manifest dated 07/24/24 at 6:59 P.M. revealed Resident #69 had six doses
of Teflaro delivered.
Review of the pharmacy delivery manifest dated 07/26/24 at 8:15 P.M. revealed Resident #69 had three
doses of Daptomycin delivered.
Review of the pharmacy delivery manifest dated 07/27/24 at 8:42 A.M. revealed Resident #69 had nine
doses of Teflaro delivered.
Review of the medication administration record (MAR) dated July 2024 revealed Resident #69 missed six
out of 22 doses of Teflaro on 07/22/24, 07/23/24, and 07/24/24 morning and afternoon dose. Resident #69
missed five out of seven doses of Daptomycin on 07/23/24, 07/24/24, 07/25/24, 07/26/24, and 07/27/24.
Review of the physician order dated 09/09/24 revealed Resident #69 was ordered Daptomycin IV solution
reconstituted 500 mg, use 500 mg IV every 24 hours until 10/21/24.
Review of the pharmacy delivery manifest dated 09/10/24 at 9:13 A.M. revealed Resident #69 had four
doses of Daptomycin delivered
Review of the pharmacy delivery manifest dated 09/14/24 at 9:08 A.M. revealed Resident #69 had three
doses of Daptomycin delivered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365196
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365196
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pleasant Ridge Healthcare Center
5501 Verulam
Cincinnati, OH 45213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Review of the pharmacy delivery manifest dated 09/16/24 at 8:29 P.M. revealed Resident #69 had two
doses of Daptomycin delivered.
Review of the pharmacy delivery manifest dated 09/19/24 at 9:20 A.M. revealed Resident #69 had three
doses of Daptomycin delivered.
Residents Affected - Few
Review of the MAR dated September 2024 revealed Resident #69 missed three doses of Daptomycin on
09/09/24, 09/10/24, and 09/30/24.
Interview on 10/02/24 at 2:32 P.M. with Pharmacist #60 revealed the delivery of Resident #69's IV
antibiotics for the month of July and September. Pharmacist #60 reported there was a mess up on their end
regarding Daptomycin order, which caused the facility to not receive any more doses after 09/19/24.
Pharmacist #60 reported the person who processed the refills on 09/19/24 accidentally put the end date as
09/21/24 instead of 10/21/24.
Interview on 10/02/24 at 3:49 P.M. with Registered Nurse (RN) #30 verified Daptomycin was still an active
order, but the facility did not have this medication available and had not outreached to the pharmacy to
inquire where the medications were.
Observation on 10/02/24 at 3:50 P.M. revealed the medication stock room had no IV Daptomycin available
for Resident #69.
Interview on 10/03/24 at 11:29 A.M. with Regional Corporate Nurse (RCN) #36 verified missed doses in
July 2024 for IV antibiotics and verified missed doses in September.
Review of the facility policy titled, Medication Administration, revealed the purpose of the policy was to
provide guidelines for general medication administration to be provided by personnel recognized as legally
able to administer. Staff administer medication only as prescribed by the provider. Licensed or authorized
personnel may administer prescribed medication.
This deficiency represents non-compliance investigated under Complaint Number OH00157798.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365196
If continuation sheet
Page 5 of 5