F 0576
Ensure residents have reasonable access to and privacy in their use of communication methods.
Level of Harm - Potential for
minimal harm
Based on resident and staff interviews and review of the resident right's handbook, the facility failed to
ensure residents received mail on the weekends. This had the potential to affect all 63 residents residing in
the facility.
Residents Affected - Many
Findings include:
Interviews on the annual survey on 07/08/24, 07/09/24, and 07/10/24 with Residents #18, #21, #27, #47,
#52, and #53 revealed mail was not delivered on the weekends, only Monday through Friday.
Interview on 07/11/24 at 10:49 A.M. with Business Office Manager (BOM) #155 revealed residents were
supposed to receive mail on Saturdays except insurance related mail. BOM #155 reported the activities
department was who passed out the mail.
Interview on 07/11/24 at 11:13 A.M. with Activities Director #125 verified mail was not handed out on
Saturdays, but only Monday through Friday.
Review of the resident rights handbook revealed the resident had the right to send and receive mail, and to
receive letters, packages, and other materials delivered to the facility for the resident thought a means other
than a postal service including privacy of such communication consistent with this section, and access to
stationary, postage, and writing implements at the resident's own expense.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365228
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365228
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wilmington Nursing & Rehab
75 Hale Street
Wilmington, OH 45177
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of
Resident #29's medical record revealed an admission date of 07/11/22. Diagnoses included cerebral
infarction, type two diabetes mellitus, hemiplegia and hemiparesis following cerebral infarction,
hypertensive heart disease, dysphagia following cerebral infarction, and chronic pain. Review of the
quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #29 was cognitively intact.
Review of Resident #29's medical record for the last 12 months revealed there was only two care
conferences in the last year on 08/02/23 and 03/20/24.
Interview with Resident #29 on 07/08/24 9:49 A.M. revealed she can not remember having care
conferences every three months.
Interview with Social Services Designee (SSD) #145 on 07/10/24 at 3:57 P.M. verified the residents should
have care conferences every three months. SSD #145 verified Resident #29 only had two care conferences
in the last year on 08/02/23 and 03/20/24.
Review of the facility's Comprehensive Care Planning Policy dated 03/02/21 revealed a comprehensive
care plan must be developed by the interdisciplinary care planning team within seven days after completion
of the comprehensive assessment (MDS}. The comprehensive care pan is reviewed and updated at least
every 90 days by the interdisciplinary team.
Based on record review, resident and staff interviews, and policy review, the facility failed to complete
quarterly care conferences for residents residing in the facility. This affected four (#18, #21, #29, and #52)
of five residents reviewed for care conferences. The facility census was 63.
Findings include:
1. Review of the medical record for Resident #18 revealed an admission date of 09/04/19. Diagnoses
included type two diabetes mellitus, chronic obstructive pulmonary disease (COPD), convulsions, and
anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed
Resident #18 had moderate cognitive impairment.
Review of the medical record for care conferences for the last 12 months revealed Resident #18 only had
two care conferences dated 09/27/24 and 04/10/24.
Interview on 07/09/24 at 2:40 P.M. with Social Services Designee (SSD) #145 verified Resident #18 had
only received two care conferences in the last 12 months.
2. Review of the medical record for Resident #21 revealed an admission date of 02/10/22. Diagnoses
included Parkinson's disease, emphysema, anxiety disorder, and bronchiectasis. Review of the annual
Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 had intact cognition.
Review of the care conferences for the last 12 months for Resident #21 revealed he had one care
conference completed on 09/01/23.
Interview on 07/09/24 on 2:41 P.M. with Social Services Designee (SSD) #145 verified Resident #21
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365228
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365228
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wilmington Nursing & Rehab
75 Hale Street
Wilmington, OH 45177
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
had only had one care conference in the last 12 months.
Level of Harm - Minimal harm
or potential for actual harm
3. Review of the medical record for Resident #52 revealed an admission date of 12/12/22. Diagnoses
included cerebral infarction, hemiplegia and hemiparesis affecting right dominant side, congestive heart
failure, and depression.
Residents Affected - Some
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #52 had
intact cognition.
Review of the medical record for care conferences for the last 12 months revealed Resident #52 had only
received one care conference on 08/23/23.
Interview on 07/09/24 at 2:42 P.M. with Social Services Designee (SSD) #145 verified Resident #52 had
only received one care conference in the last 12 months.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365228
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365228
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wilmington Nursing & Rehab
75 Hale Street
Wilmington, OH 45177
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, resident and staff interviews, observation, and policy review, the facility failed to
ensure residents received timely foot care. This affected one (#18) of three residents reviewed to activities
of daily living. The facility census was 63.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #18 revealed an admission date of 09/04/19. Diagnoses included
type two diabetes mellitus (DM II), chronic obstructive pulmonary disease (COPD), convulsions, and
anxiety disorder.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 had
moderate cognitive impairment. Resident #18 was dependent on staff with bathing.
Review of the podiatry note dated 10/27/23 revealed Resident #18 was seen and needed to follow up in
two to three months. The podiatry note dated 01/12/24 revealed Resident #18 refused to be seen. The
podiatry appointment dated 03/29/24 revealed Resident #18 was supposed to be seen but the podiatrist
canceled.
The podiatry appointments dated June 2024 revealed Resident #18 was not seen in June 2024.
Observations on 07/08/24 at 11:12 A.M. and 07/10/24 at 9:34 A.M. revealed Resident #18's toenails were
overgrown and curling under his toes. They were thick and yellow and the surrounding skin was dry and
peeling.
Interview on 07/10/24 at 9:24 A.M. with Resident #18 revealed he wanted his toenails cut because they
were extremely long and curling under his toes.
Interview on 07/10/24 at 9:33 A.M. with Assistant Director of Nursing (ADON) verified Resident #18's
toenails were overgrown and curling under his toes, which could put Resident #18 at risk for skin
impairment.
Interview on 07/10/24 at 10:34 A.M. with Social Services Designee (SSD) #145 verified Resident #18 was
scheduled to be seen in March, but the podiatrist canceled. SSD #145 stated Resident #18 was not
scheduled to be seen in June 2024 because she had troubles with 360 care not rescheduling residents
when appointments were scheduled. SSD #145 verified she did not follow up on Resident #18 to ensure he
was rescheduled.
Review of the facility policy titled Social Services Policy dated 03/01/24 revealed social services would
ensure follow up to any ancillary services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365228
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365228
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wilmington Nursing & Rehab
75 Hale Street
Wilmington, OH 45177
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, and policy review, the facility failed to ensure residents were free from
significant medication errors. This affected one (#39) of one resident reviewed for significant medication
errors. The facility census was 63.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #39 revealed an admission date of 12/01/23. Diagnoses included
acute embolism and thrombosis of deep veins of lower extremity and atherosclerotic heart disease of native
coronary artery without angina pectoris. Review of the quarterly Minimum Data Set (MDS) assessment
dated [DATE] revealed Resident #39 had severely impaired cognition.
Review of Resident #39's progress note dated 01/30/24 revealed an order was received to increase
Warfarin (blood thinner) to six milligrams (mg) on Monday and Thursday, and continue five mg on Saturday,
Sunday, Tuesday, Wednesday, and Friday.
Review of Resident #39's physician orders revealed an order dated 01/30/24 to 02/15/24 for Warfarin five
mg once a day with special instructions for Sunday, Tuesday, Wednesday, Friday, and Saturday. The
physician orders dated 02/01/24 to 02/15/24 was for Warfarin six mg once a day with special instructions for
Monday and Thursday.
Review of the Medication Administration Record (MAR) from 02/01/24 to 02/29/24 revealed Resident #39
was administered both doses of Warfarin five mg and Warfarin six mg on eight days (02/03/24, 02/04/24,
02/05/24, 02/06/24, 02/08/24, 02/09/24, 02/10/24, and 02/11/24).
Review of the progress note dated 02/13/24 revealed the MAR displayed double orders for two different
doses of Warfarin with special instructions for different days, but the orders were entered to be repeated
every day.
Interview on 07/11/24 at 12:53 P.M. with the Director of Nursing (DON) confirmed Resident #39 was
administered both doses of Warfarin five mg and Warfarin six mg on 02/03/24, 02/04/24, 02/05/24,
02/06/24, 02/08/24, 02/09/24, 02/10/24, and 02/11/24.
Review of the facility policy titled General Dose Preparation and Medication Administration, revised
04/30/24, revealed facility staff should verify each time a medication is administered that it is the correct
medication, at the correct dose, at the correct route, at the correct rate, at the correct time, and for the
correct resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365228
If continuation sheet
Page 5 of 5