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Inspection visit

Inspection

LONDON HEALTH & REHAB CENTERCMS #3652419 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 9 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interview and policy review, the facility failed to notify the Ombudsman in writing of discharges to the hospital. This affected two (#6 and #14) of three residents reviewed for hospitalization. The facility census was 58. Findings include: 1. Record review of Resident #14's medical record revealed an admission date of 05/31/22, with pertinent diagnoses of: asthma, atherosclerotic heart disease, heart failure, chronic obstructive pulmonary disease, diabetes mellitus, hypertension, gastro-esophagael reflux, arthritis, glaucoma, obstructive hypertrophic cardiomyopathy, adjustment disorder with anxiety, respiratory failure, cardiomegaly, shortness of breath, constipation, inappropriate diet and eating habits, dysphagia oropharyngeal phase, cognitive communication deficit, and chronic obstructive pulmonary disease. Review of a progress note dated 06/27/22 at 9:00 A.M., revealed Resident #14 with a low grade fever since this morning. Tremors have worsened over this shift. Primary Care Physician recommended to send to the Emergency Room. Review of Resident #14's medical record revealed she was at the hospital from [DATE] to 07/13/22 and there was no evidence the ombudsman was notified of the transfer. Interview on 10/13/22 at 10:46 A.M., with Director of Social Services #51 confirmed the facility had not been sending notifications to the Long-Term Care Ombudsman regarding transfers and discharges. This included Resident #14's 06/27/22 discharge. 2. Review of the medical record for Resident #6 revealed the resident was admitted to the facility on [DATE], discharged on 09/05/22, and re-admitted to the facility on [DATE]. Diagnoses included unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, anxiety disorder, major depressive disorder, schizoaffective disorder bipolar type, hyperlipidemia, unspecified convulsions, hypertension, peripheral vascular disease, type two diabetes mellitus with hyperglycemia, chronic obstructive pulmonary disease, encephalopathy, aphasia, and other lack of coordination. Review of the annual Minimum Data Set (MDS) assessment, dated 07/03/22, revealed this resident had moderately impaired cognition. This resident was assessed to require extensive assistance for bed mobility, transfer, eating, dressing, toileting, and personal hygiene. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 6 Event ID: 365241 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/13/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE London Health & Rehab Center 218 Elm St London, OH 43140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Level of Harm - Minimal harm or potential for actual harm Review of the nursing progress note dated 09/05/22 revealed Resident #6 was transported to the hospital due to altered mental status. Review of the notifications to the Office of the State Long-Term Care Ombudsman revealed the facility had not been sending notification as required. Residents Affected - Few Interview on 10/13/22 at 10:46 A.M., with Director of Social Services #51 confirmed the facility had not been sending notification to the Long-Term Care Ombudsman regarding transfers and discharges. Review of the policy titled Resident Discharge/Transfer Letter dated 10/05/17 revealed the facility will complete discharge letters appropriately and according to all federal, state, and local regulations. Social Service or designee will assure the original discharge/transfer letter is given to Resident or guardian/sponsor. Copies will be sent to Department of Health, and Ombudsman Office. For emergency transfers, one list can be sent to the Ombudsman at the end of the month. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365241 If continuation sheet Page 2 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/13/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE London Health & Rehab Center 218 Elm St London, OH 43140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Based on observation, staff interviews, National Dysphasia Diet: Standardization for Optimal Care guideline review, menu spreadsheet review and recipe review, the facility failed to prepare residents' food to meet individual needs. This had the potential to affect six (#8, #9, #45, #52, #53 and #311) residents who receive mechanical soft diet and seven (#10, #20, #31, #38, #43, #55 and #209) residents who receive puree diets. The facility census was 58. Findings include: 1. Observation on 10/12/22 at 11:10 A.M., with Dietary Aide #34 was preparing cupcakes for the mechanical and puree diets. She placed 13 baked cupcakes into the robot-coupe canister added two tablespoons of chocolate frosting for each cupcake into the canister. She blended the cupcakes and frosting until it formed a thick mixture. To thin the mixture, she added an unmeasured amount of water into the cupcake mixture. She explained, she was instructed to serve the residents who receive a mechanical soft diet a puree cupcake for their lunch dessert. Interview on 10/12/22 at 11:25 A.M., with the Regional Dietician #65 confirmed they will serve the residents who receive a mechanical soft diet a puree cupcake. The dietary staff are following the National Dysphasia Diet: Standardization for Optimal Care guidelines. Review of the undated National Dysphasia Diet: Standardization for Optimal Care guidelines recommended soft, moist cakes with icing are recommended for a resident who is in transition from a puree texture to more solid textures. Review of the Cupcake Yellow Chocolate Frosting recipe #57 revealed a mechanical soft diet is a Dysphagia Diet Level 6 (IDDSI Level 6): the food is Soft and Bite-Sized Foods Diet. It consists of many ordinary foods that are soft and easy to chew. Foods can be eaten with a fork or spoon. Foods are soft and fork-tender; they are moist. but there is no separate thin liquid present. Chop/Cut food into pieces =15 millimeter (mm) in size. Use a fork pressure test to confirm texture is within IDDSI Level 6 specifications. 2. Observation on 10/12/22 at 11:35 P.M., of Dietary [NAME] #45 placing seven servings of prepared no beans chili into the Robot Coupe (food processor). She explained, the chili is bean less because you cannot puree the kidney beans. Regional Dietician #56 verified at this time there was no beans in the chili. Interview on 10/12/22 at 3:00 P.M., with Regional Dietician #65 revealed they purchased cupcakes and served at lunch for residents who are on a mechanical soft diet and confirmed they pureed diets should have contained the beans. Review of the Chili Beef with Beans Recipe #301 revealed for puree diets measure desired number of servings (all chili ingredients) into a food processor. Blend until smooth. Use the Fork Drip Test and the spoon tilt test to confirm the texture. Review of the Day 14 lunch menu spread sheet revealed residents who are on puree diets are to receive puree beef chili with beans, scoop #10. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365241 If continuation sheet Page 3 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/13/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE London Health & Rehab Center 218 Elm St London, OH 43140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observations, staff interview and policy review, the facility failed to store food in a sanitary manner. This had the potential to affect 58 of 58 residents who receive food from the kitchen. The census was 58. Findings include: Observation on 10/11/22 at 9:00 A.M., of the kitchen, revealed three extra large bins, containing flour, food thickener and sugar. In each bin, a large scoop was stored inside each bin. This observation was verified by the Dietary Manager #50. Observation on 10/11/22 at 9:15 A.M., of the walk-in refrigerator revealed a pound of butter block opened, in a bag not sealed with no date. An open package of hot dogs sitting on a metal shelf, not sealed, or dated. Observation on 10/12/22 at 11:10 A.M., of the kitchen, revealed three extra large bins, containing flour, food thickener and sugar. The sugar bin revealed three lumps of a brown like substance. Interview on 10/12/22 at 11:45 A.M., with Dietary Manager #50 revealed the contents of each binned was not disposed of after discovering the scoops being stored inside each bin. The dietary staff continued to use the contents for cooking on 10/11/22, 10/12/22 and 10/13/22. Review of the policy titled Storage of Food Policy, updated 02/19/19 revealed refrigerated open items must have a label showing the name of the food and the date it should be consumed, and in a sealed container. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365241 If continuation sheet Page 4 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/13/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE London Health & Rehab Center 218 Elm St London, OH 43140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908 Keep all essential equipment working safely. Level of Harm - Minimal harm or potential for actual harm Based on observations and staff interviews, the facility failed to ensure kitchen equipment maintained in working condition and safe. This had the potential to affect 58 of 58 residents. The census was 58. Residents Affected - Many Findings include: Observation on 10/12/22 at 11:00 A.M., of the kitchen revealed the steamer was not working and the convention oven was not working. Observation of a cookie sheet with a little bit of water covering the bottom of the sheet pan sat on the free-standing grill , the water was steaming. Ten minutes later a smell of something burnt was filtered throughout the kitchen. Dietary Aid #10 removed the pan from the grill because the liquid evaporated and formed a dry crusted black substance while sitting on the grill while it was turned on. Interview on 10/12/22 at 11:40 A.M., with the Regional Dietician #65 revealed the steamer was not working, two stove burners were not working, and the conventional oven was out of order. They were using the grill to keep the food warm. Observations on 10/12/22 at 3:10 P.M., with Maintenance Supervisor (MS) #16 confirmed the steamer had stopped working on 10/12/22 A.M. and he was just notified. The conventional oven has been out of order for at least six weeks. The gas stove and oven combo work fine. MS #16 verified the stove top only has one knob to turn the burners on. To turn on each burner, one must pull the knob off of the one gas regulator stem and place it on each burner gas regulator stem to ignite each burner and adjust the flame for cooking. He confirmed an order for a new stove had not been purchased. The oven/stove top is functional with utilizing the one knob. Dietary Manager # 50 commented she was not using all burners on the stove, because she could not get them to turn on, that is why she was using the grill. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365241 If continuation sheet Page 5 of 6 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/13/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE London Health & Rehab Center 218 Elm St London, OH 43140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926 Have policies on smoking. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interviews, resident interview and policy review, the facility failed to implement the smoking policy to ensure residents did not have possession of cigarettes and lighter. This affected two (#19 and #24) of the three residents reviewed for smoking. The facility identified five residents smoke. The facility census was 58. Residents Affected - Few Findings include: 1. Review of Resident #19's medical record revealed an admission date of 04/16/21, with diagnoses of: chronic obstructive pulmonary, dysphagia, sensorineural hearing loss, muscle weakness, atrial fibrillation, chronic ischemic heart disease, morbid severe obesity due to excess calories, osteoarthritis, and depression. Review of the 07/26/22 quarterly Minimum Data Set (MDS) assessment revealed the resident was cognitively intact and the area to indicate if the resident was a smoker was left blank. Interview on 10/11/22 at 1:11 P.M., with Resident #19 revealed she was an unsupervised smoker and she keeps her cigarettes and lighter in her room. Interview on 10/13/22 at 10:00 A.M., with Registered Nurse #33 revealed the facility has a locked box they keep cigarettes in and there was three residents cigarettes in there. The facility has five smokers total. Observation on 10/13/22 at 10:09 A.M., revealed Registered Nurse #33 found two packs of cigarettes in Resident #19's bedside drawers and one pack of cigarettes and a lighter in the resident's purse. 2. Record review of Resident #24's medical record revealed an admission [DATE], with diagnoses of: chronic obstructive pulmonary disease, mood disorder, schizoaffective disorder, alcohol dependence, major depressive disorder, emphysema, tobacco use, generalized anxiety disorder, and bipolar disorder. Review of the annual MDS assessment dated [DATE] revealed the resident was cognitively intact and the area to indicate if the resident was a smoker was left blank. Interview on 10/11/22 at 11:52 A.M., with Resident #24 revealed he is an unsupervised smoker and keeps his own cigarettes and lighter. Observation on 10/13/22 at 10:11 A.M., revealed Registered Nurse #33 found eight cigarettes and a lighter in Resident #24's room. Review of the policy titled Resident Smoking Policy dated 08/22/22 revealed no resident will maintain or store smoking materials on their person or their room. Resident smoking materials will be retained by facility staff and distributed to the residents or supervising staff at designated smoking times. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365241 If continuation sheet Page 6 of 6

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Citations

9 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0623GeneralS&S Dpotential for harm

    F623 - Transfer and discharge-

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • 0805GeneralS&S Epotential for harm

    F805 - Food and drink

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

  • 0812GeneralS&S Fpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0926GeneralS&S Dpotential for harm

    F926 - Establish policies, in accordance with applicable Federal, State, and

    Have policies on smoking.

  • 0908GeneralS&S Fpotential for harm

    F908 - Maintain all mechanical, electrical, and patient care equipment in safe

    Keep all essential equipment working safely.

  • 0324GeneralS&S Fpotential for harm

    Provide properly protected cooking facilities.

  • 0353GeneralS&S Fpotential for harm

    Inspect, test, and maintain automatic sprinkler systems.

  • 0761GeneralS&S Fpotential for harm

    F761 - Labeling of Drugs and Biologicals

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

  • 0918GeneralS&S Fpotential for harm

    F918 - Bathroom Facilities

    Have generator or other power source capable of supplying service within 10 seconds.

FAQ · About this visit

Common questions about this visit

What happened during the October 13, 2022 survey of LONDON HEALTH & REHAB CENTER?

This was a inspection survey of LONDON HEALTH & REHAB CENTER on October 13, 2022. The surveyor cited 9 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at LONDON HEALTH & REHAB CENTER on October 13, 2022?

Yes, 9 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before tran..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.