F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview and policy review, the facility failed to notify the Ombudsman in writing of
discharges to the hospital. This affected two (#6 and #14) of three residents reviewed for hospitalization.
The facility census was 58.
Findings include:
1. Record review of Resident #14's medical record revealed an admission date of 05/31/22, with pertinent
diagnoses of: asthma, atherosclerotic heart disease, heart failure, chronic obstructive pulmonary disease,
diabetes mellitus, hypertension, gastro-esophagael reflux, arthritis, glaucoma, obstructive hypertrophic
cardiomyopathy, adjustment disorder with anxiety, respiratory failure, cardiomegaly, shortness of breath,
constipation, inappropriate diet and eating habits, dysphagia oropharyngeal phase, cognitive
communication deficit, and chronic obstructive pulmonary disease.
Review of a progress note dated 06/27/22 at 9:00 A.M., revealed Resident #14 with a low grade fever since
this morning. Tremors have worsened over this shift. Primary Care Physician recommended to send to the
Emergency Room.
Review of Resident #14's medical record revealed she was at the hospital from [DATE] to 07/13/22 and
there was no evidence the ombudsman was notified of the transfer.
Interview on 10/13/22 at 10:46 A.M., with Director of Social Services #51 confirmed the facility had not
been sending notifications to the Long-Term Care Ombudsman regarding transfers and discharges. This
included Resident #14's 06/27/22 discharge.
2. Review of the medical record for Resident #6 revealed the resident was admitted to the facility on [DATE],
discharged on 09/05/22, and re-admitted to the facility on [DATE]. Diagnoses included unspecified
dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance,
and anxiety, anxiety disorder, major depressive disorder, schizoaffective disorder bipolar type,
hyperlipidemia, unspecified convulsions, hypertension, peripheral vascular disease, type two diabetes
mellitus with hyperglycemia, chronic obstructive pulmonary disease, encephalopathy, aphasia, and other
lack of coordination.
Review of the annual Minimum Data Set (MDS) assessment, dated 07/03/22, revealed this resident had
moderately impaired cognition. This resident was assessed to require extensive assistance for bed mobility,
transfer, eating, dressing, toileting, and personal hygiene.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365241
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365241
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
London Health & Rehab Center
218 Elm St
London, OH 43140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Review of the nursing progress note dated 09/05/22 revealed Resident #6 was transported to the hospital
due to altered mental status.
Review of the notifications to the Office of the State Long-Term Care Ombudsman revealed the facility had
not been sending notification as required.
Residents Affected - Few
Interview on 10/13/22 at 10:46 A.M., with Director of Social Services #51 confirmed the facility had not
been sending notification to the Long-Term Care Ombudsman regarding transfers and discharges.
Review of the policy titled Resident Discharge/Transfer Letter dated 10/05/17 revealed the facility will
complete discharge letters appropriately and according to all federal, state, and local regulations. Social
Service or designee will assure the original discharge/transfer letter is given to Resident or
guardian/sponsor. Copies will be sent to Department of Health, and Ombudsman Office. For emergency
transfers, one list can be sent to the Ombudsman at the end of the month.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365241
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365241
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
London Health & Rehab Center
218 Elm St
London, OH 43140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, staff interviews, National Dysphasia Diet: Standardization for Optimal Care guideline
review, menu spreadsheet review and recipe review, the facility failed to prepare residents' food to meet
individual needs. This had the potential to affect six (#8, #9, #45, #52, #53 and #311) residents who receive
mechanical soft diet and seven (#10, #20, #31, #38, #43, #55 and #209) residents who receive puree diets.
The facility census was 58.
Findings include:
1. Observation on 10/12/22 at 11:10 A.M., with Dietary Aide #34 was preparing cupcakes for the
mechanical and puree diets. She placed 13 baked cupcakes into the robot-coupe canister added two
tablespoons of chocolate frosting for each cupcake into the canister. She blended the cupcakes and frosting
until it formed a thick mixture. To thin the mixture, she added an unmeasured amount of water into the
cupcake mixture. She explained, she was instructed to serve the residents who receive a mechanical soft
diet a puree cupcake for their lunch dessert.
Interview on 10/12/22 at 11:25 A.M., with the Regional Dietician #65 confirmed they will serve the residents
who receive a mechanical soft diet a puree cupcake. The dietary staff are following the National Dysphasia
Diet: Standardization for Optimal Care guidelines.
Review of the undated National Dysphasia Diet: Standardization for Optimal Care guidelines recommended
soft, moist cakes with icing are recommended for a resident who is in transition from a puree texture to
more solid textures.
Review of the Cupcake Yellow Chocolate Frosting recipe #57 revealed a mechanical soft diet is a
Dysphagia Diet Level 6 (IDDSI Level 6): the food is Soft and Bite-Sized Foods Diet. It consists of many
ordinary foods that are soft and easy to chew. Foods can be eaten with a fork or spoon. Foods are soft and
fork-tender; they are moist. but there is no separate thin liquid present. Chop/Cut food into pieces =15
millimeter (mm) in size. Use a fork pressure test to confirm texture is within IDDSI Level 6 specifications.
2. Observation on 10/12/22 at 11:35 P.M., of Dietary [NAME] #45 placing seven servings of prepared no
beans chili into the Robot Coupe (food processor). She explained, the chili is bean less because you
cannot puree the kidney beans. Regional Dietician #56 verified at this time there was no beans in the chili.
Interview on 10/12/22 at 3:00 P.M., with Regional Dietician #65 revealed they purchased cupcakes and
served at lunch for residents who are on a mechanical soft diet and confirmed they pureed diets should
have contained the beans.
Review of the Chili Beef with Beans Recipe #301 revealed for puree diets measure desired number of
servings (all chili ingredients) into a food processor. Blend until smooth. Use the Fork Drip Test and the
spoon tilt test to confirm the texture.
Review of the Day 14 lunch menu spread sheet revealed residents who are on puree diets are to receive
puree beef chili with beans, scoop #10.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365241
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365241
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
London Health & Rehab Center
218 Elm St
London, OH 43140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, staff interview and policy review, the facility failed to store food in a sanitary
manner. This had the potential to affect 58 of 58 residents who receive food from the kitchen. The census
was 58.
Findings include:
Observation on 10/11/22 at 9:00 A.M., of the kitchen, revealed three extra large bins, containing flour, food
thickener and sugar. In each bin, a large scoop was stored inside each bin. This observation was verified by
the Dietary Manager #50.
Observation on 10/11/22 at 9:15 A.M., of the walk-in refrigerator revealed a pound of butter block opened,
in a bag not sealed with no date. An open package of hot dogs sitting on a metal shelf, not sealed, or dated.
Observation on 10/12/22 at 11:10 A.M., of the kitchen, revealed three extra large bins, containing flour, food
thickener and sugar. The sugar bin revealed three lumps of a brown like substance.
Interview on 10/12/22 at 11:45 A.M., with Dietary Manager #50 revealed the contents of each binned was
not disposed of after discovering the scoops being stored inside each bin. The dietary staff continued to use
the contents for cooking on 10/11/22, 10/12/22 and 10/13/22.
Review of the policy titled Storage of Food Policy, updated 02/19/19 revealed refrigerated open items must
have a label showing the name of the food and the date it should be consumed, and in a sealed container.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365241
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365241
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
London Health & Rehab Center
218 Elm St
London, OH 43140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations and staff interviews, the facility failed to ensure kitchen equipment maintained in
working condition and safe. This had the potential to affect 58 of 58 residents. The census was 58.
Residents Affected - Many
Findings include:
Observation on 10/12/22 at 11:00 A.M., of the kitchen revealed the steamer was not working and the
convention oven was not working. Observation of a cookie sheet with a little bit of water covering the
bottom of the sheet pan sat on the free-standing grill , the water was steaming. Ten minutes later a smell of
something burnt was filtered throughout the kitchen. Dietary Aid #10 removed the pan from the grill
because the liquid evaporated and formed a dry crusted black substance while sitting on the grill while it
was turned on.
Interview on 10/12/22 at 11:40 A.M., with the Regional Dietician #65 revealed the steamer was not working,
two stove burners were not working, and the conventional oven was out of order. They were using the grill
to keep the food warm.
Observations on 10/12/22 at 3:10 P.M., with Maintenance Supervisor (MS) #16 confirmed the steamer had
stopped working on 10/12/22 A.M. and he was just notified. The conventional oven has been out of order for
at least six weeks. The gas stove and oven combo work fine. MS #16 verified the stove top only has one
knob to turn the burners on. To turn on each burner, one must pull the knob off of the one gas regulator
stem and place it on each burner gas regulator stem to ignite each burner and adjust the flame for cooking.
He confirmed an order for a new stove had not been purchased. The oven/stove top is functional with
utilizing the one knob. Dietary Manager # 50 commented she was not using all burners on the stove,
because she could not get them to turn on, that is why she was using the grill.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365241
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365241
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
London Health & Rehab Center
218 Elm St
London, OH 43140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926
Have policies on smoking.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interviews, resident interview and policy review, the facility failed to implement the
smoking policy to ensure residents did not have possession of cigarettes and lighter. This affected two (#19
and #24) of the three residents reviewed for smoking. The facility identified five residents smoke. The facility
census was 58.
Residents Affected - Few
Findings include:
1. Review of Resident #19's medical record revealed an admission date of 04/16/21, with diagnoses of:
chronic obstructive pulmonary, dysphagia, sensorineural hearing loss, muscle weakness, atrial fibrillation,
chronic ischemic heart disease, morbid severe obesity due to excess calories, osteoarthritis, and
depression.
Review of the 07/26/22 quarterly Minimum Data Set (MDS) assessment revealed the resident was
cognitively intact and the area to indicate if the resident was a smoker was left blank.
Interview on 10/11/22 at 1:11 P.M., with Resident #19 revealed she was an unsupervised smoker and she
keeps her cigarettes and lighter in her room.
Interview on 10/13/22 at 10:00 A.M., with Registered Nurse #33 revealed the facility has a locked box they
keep cigarettes in and there was three residents cigarettes in there. The facility has five smokers total.
Observation on 10/13/22 at 10:09 A.M., revealed Registered Nurse #33 found two packs of cigarettes in
Resident #19's bedside drawers and one pack of cigarettes and a lighter in the resident's purse.
2. Record review of Resident #24's medical record revealed an admission [DATE], with diagnoses of:
chronic obstructive pulmonary disease, mood disorder, schizoaffective disorder, alcohol dependence, major
depressive disorder, emphysema, tobacco use, generalized anxiety disorder, and bipolar disorder.
Review of the annual MDS assessment dated [DATE] revealed the resident was cognitively intact and the
area to indicate if the resident was a smoker was left blank.
Interview on 10/11/22 at 11:52 A.M., with Resident #24 revealed he is an unsupervised smoker and keeps
his own cigarettes and lighter.
Observation on 10/13/22 at 10:11 A.M., revealed Registered Nurse #33 found eight cigarettes and a lighter
in Resident #24's room.
Review of the policy titled Resident Smoking Policy dated 08/22/22 revealed no resident will maintain or
store smoking materials on their person or their room. Resident smoking materials will be retained by
facility staff and distributed to the residents or supervising staff at designated smoking times.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365241
If continuation sheet
Page 6 of 6