F 0569
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of resident accounts and interview the facility failed to ensure resident funds were returned to the
resident or to the resident estate in a timely manner. This affected one resident (#296) out of three resident
accounts reviewed. The facility census was 96.
Residents Affected - Few
Findings include:
Record review for Resident #296 revealed an admission date of [DATE] and a discharge date of [DATE].
Resident #296 discharged to another facility due to having COVID-19 and expired in [DATE].
Review of Resident #296 funds account revealed there was a balance on discharge of $2,931.95 which
was not returned to the resident's estate until [DATE]. The Resident or his estate did not receive his funds
for approximately 19 months.
Interview on [DATE] 11:00 A.M. with the Accounts Receivable Coordinator (ARC) #914 revealed she
confirmed Resident #296's funds were not returned to the resident or his estate timely.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365267
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365267
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/31/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Lakewood
13900 Detroit Ave
Lakewood, OH 44107
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and policy review the facility failed to ensure advanced directives
were present in the electronic chart and failed to ensure physicians orders were in place for Resident #70's
advanced directives. This affected one resident (#70) of one resident reviewed for advance directives. The
facility census was 96.
Findings include:
Review of the medical record revealed Resident #70 was admitted to the facility on [DATE]. Diagnoses
included esophagitis unspecified with bleeding, gastrointestinal hemorrhage, and severe protein-calorie
malnutrition.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 was
alert and oriented with cognitive impairment and required one-person physical extensive assist for activities
of daily living (ADL).
Review of the paper medical record identified a code status of Full Code.
Review of the electronic medical record, located in Point Click Care (PCC) identified no evidence of
Resident #70's advanced directives request.
Review of the current physician orders for August 2023 revealed no physician orders to identify the request
for a code status of Full Code.
Interview on 08/29/23 at 10:19 A.M. with Licensed Practical Nurse (LPN) #844 confirmed the advanced
directive wishes of each resident should be in both medical records (paper and electronic), and match. LPN
#844 confirmed the electronic chart should have included a physician order, which identified each residents
wishes so nursing staff can quickly access the information in the event of an emergency.
Review of the facility document titled Advance Directive Protocol, dated December 2014, revealed the
facility had a policy in place that residents had a right to make decisions regarding the extent of
resuscitation they wish to have performed was respected, honored, and discussed at the time of admission
and as indicated during the course of treatment. Further review of the policy revealed a physician's order
would be obtained indicating the residents code status and entered into PCC. Review of the facility
document revealed the facility did not implement the policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365267
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365267
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/31/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Lakewood
13900 Detroit Ave
Lakewood, OH 44107
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interview, and policy review the facility failed to ensure food was labeled, dated,
and stored appropriately. This had the potential to affect 91 of 91 residents who received meals from the
facility kitchen. The facility identified five residents (#52, #70, #86, #87 and #202) who received no food by
mouth. The facility census was 96.
Findings include:
The following concerns were noted during the main initial kitchen tour conducted on 08/28/23 between 8:16
A.M. and 8:42 A.M.
One bag of breadcrumbs, one bag of coconut flakes, and one bag of corn flakes were open to air and not
properly sealed were located in the walk-in dry storage area, one bag of sugar cookies and one bag of
chocolate chip cookies were open to air and undated located in the reach-in freezer, and four containers
and/or baskets of strawberries with white, fuzzy, mold were located in the walk-in refrigerator.
Interview and observation on 08/28/23 at 8:25 A.M., Dietary Manager (DM) #806 verified the above
findings.
Review of the facility document titled Food Storage, dated 2005, revealed the facility had a policy in place
that sufficient storage would be provided to keep foods safe, wholesome, and appetizing and food would be
stored, prepared, and transported at an appropriate temperature and by methods designed to prevent food
contamination. Review of the document revealed the facility did not implement the policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365267
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365267
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/31/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Lakewood
13900 Detroit Ave
Lakewood, OH 44107
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
2. Observation on 08/28/23 from 8:10 A.M. through 8:35 A.M. of the hallways and each resident room
revealed heavily stained, spotted, and worn carpeting.
Residents Affected - Many
On 08/28/23 at 8:35 A.M. the Director of Nursing (DON) verified and stated the carpet was being replaced
due to the stains and spots in each room and in the hallways.
Based on observation and staff interview the facility failed to ensure 15 residents (#5, #14, #21, #22, #31,
#36, #51, #61, #67, #68, #69, #70, #79, #84, and #87) had a clean privacy curtain and failed to maintain
clean and sanitary carpeting throughout the resident rooms and hallways. This had the potential to affect all
96 residents currently residing in the facility.
Findings include:
1. Observation on 08/29/23 at 7:33 A.M. with State Tested Nurse Assistants (STNAs) #887 and #900
verified Residents #5, #14, #21, #22, #31, #36, #51, #61, #67, #68, #69, #70, #79, #84 and #87 had
privacy curtains that were stained and dirty.
Interview on 08/29/23 at 7:36 A.M. with STNA #900 revealed housekeeping and laundry staff were
responsible for cleaning and maintaining the privacy curtains in resident rooms.
Interview on 08/31/23 at 10:15 A.M. with Office Staff (OS) #944 revealed housekeeping staff maintained the
resident rooms and common areas daily and privacy curtains were cleaned on rotation once a month
unless contaminated or during isolation precautions.
An environmental tour was conducted on 08/31/23 between 10:20 A.M. and 10:30 A.M. with OS #944. The
following concerns were observed and verified at the time of observation.
The rooms belonging to Residents #5, #14, #21, #22, #31, #36, #51, #61, #67, #68, #69, #70, #79, #84 and
#87 contained privacy curtains that were stained to various degrees by unknown substances that varied
from red, brown, and yellow in color and brown crusted material.
Review of the facility document titled Laundry Guidelines, undated, revealed the facility had a policy in
place that all personnel would handle, store, process, and transport linen to prevent the spread of infection
and an adequate supply of linen would be maintained for resident care. Review of the document revealed
the facility did not implement the policy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365267
If continuation sheet
Page 4 of 4