F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview, the facility failed to supervise a cognitively impaired resident while at
an outside appointment. This affected one (Resident #60) of three residents reviewed for outside
appointments. The total census was 91. Findings include:Record review of Resident #60 revealed he was
admitted to the facility 11/29/24 and had diagnoses including prostate cancer and neuromuscular bladder.
His minimum data set assessment on 12/29/25 identified him to have moderate cognitive impairment. There
was no documentation of him going out to an appointment on 12/31/25. Interview with Veterans Affairs (VA)
Social Worker (SW) #701 on 02/17/26 at 10:40 A.M. revealed the facility sent Resident #60 to a VA
appointment on 12/31/25 with no escort. The resident had limited cognitive status and could not participate
in the appointment. An attempt to interview Resident #60 on 02/18/26 at 11:36 A.M. revealed he was not
interviewable. Interview with Unit Manager Licensed Practical Nurse (LPN) #202 and the Director of
Nursing (DON) on 02/18/26 revealed the facility did not maintain a record of assigned escorts for past
appointments. Interview with VA Registered Nurse (RN) #702 on 02/17/26 at 4:09 P.M. revealed Resident
#60 came for his appointment on 12/31/26 without any escort or spokesperson. He was not able to answer
any questions except his name and did not know why he was there. VA staff reached out to his family but
was not able to reach them. She described it as a wasted appointment due to the lack of ability to exchange
any substantial information. Interview with Unit Manager LPN #801 and the DON on 02/18/26 at 10:25 A.M.
revealed the facility normally sent an escort with cognitively impaired residents and could not speak for why
this was not done for Resident #60. Record review of VA documentation revealed a physician note dated
12/31/25 which identified Resident #60 as having a history of dementia. Resident #60 presented
unaccompanied from the nursing home, was oriented to name only, and was not able to participate in
conversation. A VA social worker note dated 01/06/26 revealed Resident #60 was sent to an appointment
on 12/31/25 with no escort despite his dementia and was not able to answer questions beyond his name.
Interview with the Administrator on 02/17/26 at 4:40 P.M. verified Resident #60 was sent to an appointment
with limited cognition and no escort. This deficiency represents noncompliance investigated under
Complaint Number 2709380.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365267
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365267
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Lakewood
13900 Detroit Ave
Lakewood, OH 44107
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview, the facility failed to notify the receiving facility when a resident
with Influenza A was sent to an outside appointment or reschedule the appointment as needed
appropriately. The facility also failed to use enhanced barrier precautions appropriately during wound care.
This affected two (Residents #17 and #60) of three residents reviewed for infection control. The total census
was 91. Findings include:1. Record review of Resident #60 revealed he was admitted to the facility 11/29/24
and had diagnoses including prostate cancer and neuromuscular bladder. His minimum data set
assessment on 12/29/25 identified him to have moderate cognitive impairment. A nasal swab result dated
and reported 12/28/25 tested him positive for Influenza A. Review of his orders and treatment
administration record revealed him to have been on droplet precautions for influenza from 12/29/25 to
01/05/26. There was no documentation of him going out to an appointment on 12/31/25. Interview with
Veterans Affairs (VA) Social Worker #701 on 02/17/26 at 10:40 A.M. revealed the facility sent Resident #60
to a VA appointment on 12/31/25 without giving notice the resident was on droplet isolation for testing
positive for Influenza A. An attempt to interview Resident #60 on 02/18/26 at 11:36 A.M. revealed he was
not interviewable. Interview with VA Registered Nurse (RN) #702 on 02/17/26 at 4:09 P.M. revealed
Resident #60 came for his appointment on 12/31/25 with no notice that he tested positive for the flu. After
the appointment, his VA doctor saw that he had the flu while checking his chart. Resident #60 attends
appointments on an oncology floor and so everyone including him wore masks as part of their general
policy, however it was not an urgent appointment and would have been rescheduled had the VA staff known
he had the flu. She said the event presented a risk to other patients on that unit, many of whom were
immunocompromised. Interview with Unit Manager Licensed Practical Nurse (LPN) #801 and the Director
of Nursing on 02/18/26 at 10:25 A.M. revealed the facility sent Resident #60 to his appointment with paper
orders, including that he was on isolation for influenza. It was not their process to call specific report before
sending residents out to appointments. Record review of VA documentation revealed a physician note dated
12/31/25 which identified Resident #60 as having a history of dementia. Resident #60 presented
unaccompanied from the nursing home, was oriented to name only, and was not able to participate in
conversation. A VA social worker note dated 01/06/26 revealed Resident #60 was sent to an appointment
on 12/31/25 after testing positive for the flu. Per her interview with a facility representative, the resident was
to have been isolated from 12/29/25 to 01/07/26. The VA was not made aware of this until after the
appointment. Record review of the facility's infection control log revealed Resident #60 was identified to
have Influenza A starting on 12/28/25 and resolving on 01/03/26.Record review of the facility's undated
droplet isolation policy revealed staff were to wear masks when working within three feet of an isolated
resident, to limit unnecessary transport of the resident, and to have them wear surgical masks when
essential transportation required them to leave the room. Interview with the Administrator on 02/17/26 at
4:40 P.M. verified Resident #60 was sent to an appointment with influenza A with no advance notice given
to the receiving facility. 2. Record review of Resident #17 revealed he was admitted [DATE] and had
diagnoses including prostate cancer, cerebral palsy, and stage four pressure sores. He had wound care
orders in place and enhanced barrier precautions (EBP) ordered as of 01/23/26. His most recent wound
assessment dated [DATE] revealed he had two stage four pressure sores which were present on
admission, which improved during his stay and had no documented evidence of current infection.
Observation of Resident #17's room on 02/18/26 at 10:46 A.M. revealed he had an EBP sign on his door
which included specific instructions to wear a gown and gloves for high contact activities including wound
care. Observation of a wound
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365267
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365267
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Lakewood
13900 Detroit Ave
Lakewood, OH 44107
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
care procedure for Resident #17 on 02/18/26 at 10:46 A.M. by LPN #901 revealed she did not wear a gown
at any point while removing the old dressings, cleaning the wounds, or applying the new dressings.
Interview with LPN #901 on 02/18/26 at 10:56 A.M. confirmed the above findings. Record review of the
facility's EBP policy dated 03/2024 revealed gowns and gloves were to be used during high contact care
activities with residents under EBP, including during wound care for pressure sores. This deficiency
represents noncompliance investigated under Complaint Number 2723594 and Complaint Number
2709380.
Event ID:
Facility ID:
365267
If continuation sheet
Page 3 of 3