F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interviews, and review of the facility policy, the facility failed to ensure a
resident's pressure ulcer was assessed and monitored and the treatment to the pressure ulcer was
administered as physician ordered. This affected one (Resident #100) of three residents reviewed for
pressure ulcer care. The facility census was 135
Residents Affected - Few
Findings include:
Review of the closed medical record for Resident #100 revealed an admission date of 02/15/24. Diagnoses
included encephalopathy, lack of coordination, muscle weakness, dementia, chronic kidney disease, and
sacrococcygeal Deep Tissue Injury (DTI) (Purple or maroon area of discolored intact skin due to damage of
underlying soft tissue. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or
cooler as compared to adjacent tissue). The resident was discharged on 02/24/24 to the hospital.
Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #100 had
severe cognitive impairment. Resident #100 was dependent on staff for toileting, upper and lower body
dressing, and personal hygiene.
Review of resident's initial nursing assessment dated [DATE] revealed there was no assessment of
Resident #100's DTI on the sacrococcygeal. There was no description or measurements of the wound
during Resident #100's stay at the facility.
Review of Resident #100's care plan dated 02/22/24 revealed support and interventions for self-care deficit
and actual and potential for impaired skin integrity related to fragile skin and DTI. Interventions for potential
and actual skin impairment included to follow facility protocols for treatment of injury, monitor, document
location size, and treatment of skin injury.
Review of Resident #100's physician orders dated 02/16/24 revealed an order for the sacrococcygeal DTI
blister: paint with betadine-soaked gauze over blistered/open area then apply zinc-based barrier ointment to
general area four times daily and as needed (PRN) and an order for lower thoracic- lumbar spine:
hydrocolloid dressings to protect prominent spinal bones every shift for protection.
Review of Resident #100's Treatment Administration Record (TAR) from 02/17/24 to 02/23/24, revealed the
physician ordered treatment to the sacrococcygeal DTI blister was not documented as being completed
(blank signatures) ten times out of 28 opportunities on 02/20/24 at 9:00 A.M., 1:00 P.M., 5:00 P.M., and 9:00
P.M.; on 02/21/24 at 9:00 A.M., 1:00 P.M., and 5:00 P.M. and 02/22/24 at 9:00 A.M., 1:00 P.M., and 5:00 P.M
Further The physician ordered treatment to the lower thoracic-lumbar spine
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365272
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365272
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview
3710 Olentangy River Road
Columbus, OH 43214
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
was not documented as being completed (blank signatures) three times out of seven opportunities on
02/20/24, 02/21/24, and 02/22/24.
Interview on 03/06/24 at 2:16 P.M. with the Director of Nursing, (DON) verified that blank signatures in the
treatment administration record indicated a physician order was not completed per order.
Residents Affected - Few
Interview with Registered Nurse (RN) #3 on 03/07/24 at 3:10 P.M. verified Resident #100's medical record
did not contain an admission skin assessment with measurements of skin areas and a weekly
measurements of each skin issue.
Review of the facility policy titled Skin Care Program, dated 01/24/23, revealed upon admission, resident
will have their skin assessed from head to tie by a professional nurse. Each area will be documented by the
professional nurse on the illustration of documentation and measurements of skin area form. Weekly, a
professional nurse needs to measure each skin issue and enter into Point Click Care (electronic medical
record).
This deficiency represents non-compliance investigated under Master Complaint Number OH00151682 and
Complaint Number OH00150932.
This is an example of continued non-compliance from the survey dated 02/08/24.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365272
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365272
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview
3710 Olentangy River Road
Columbus, OH 43214
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident and staff interview, and review of the facility policy, the facility failed to ensure a
resident received the physician ordered catheter care. This affected one (Resident #200) of two residents
reviewed for urinary catheter care. The facility census was 135.
Findings include:
Review of the medical record for Resident #200 revealed an admission date of 02/15/24. Diagnoses
included muscle weakness, urinary tract infection, neuromuscular dysfunction of bladder with urinary
stoma, and ileostomy. Review of the admission Minimum Data Set (MDS) assessment dated [DATE]
revealed Resident #200 had intact cognition.
Review of Resident #200's physician orders revealed an order dated 02/16/24 for straight catheter kits for
self-catheterization every shift.
Review of Resident #200's Treatment Administration Record (TAR) from 02/16/24 to 02/29/24 revealed
straight catheter kits for self-catheterization every shift was not documented as provided on the following
five days: 02/20/24, 02/21/24, 02/22/24, 02/23/24 and 02/29/24 for the 12-hour shift.
Interview with Resident #200 on 03/05/24 at 10:00 A.M. revealed she had not received straight catheter kits
the previous week, resulting in Resident #200 calling family to obtain personal supplies from home after
Resident #100 had to utilize a used catheter to urinate.
Interview on 03/06/24 at 2:16 P.M. with the Director of Nursing (DON) verified Resident #200's physician
ordered colostomy care was not documented as being provided on 02/20/24, 02/21/24, 02/22/24, 02/23/24
and 02/29/2024 for the 12-hour shift.
Review of the facility policy titled Catheter- Intermittent Catheterization, dated 08/24/23, revealed a sterile
field and sterile catheter is to be utilized for intermittent catheterization.
This deficiency represents non-compliance investigated under Complaint Number OH00151619.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365272
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365272
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview
3710 Olentangy River Road
Columbus, OH 43214
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0691
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such
services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident and staff interview, and review of the facility policy, the facility failed to ensure
residents received the physician ordered care of their ostomy. This affected one (Resident #200) of two
residents reviewed for ostomy care. The facility census was 135.
Findings include:
Review of the medical record for Resident #200 revealed an admission date of 02/15/24. Diagnoses
included neuromuscular dysfunction of bladder with urinary stoma and ileostomy. Review of the admission
Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #200 had intact cognition.
Review of Resident #200's physician orders revealed an order dated 02/16/24 to empty colostomy bag as
needed every shift for colostomy care.
Review of Resident #200's Treatment Administration Record (TAR) from 02/16/24 to 02/29/24 revealed
empty colostomy bag as needed every shift for colostomy care was not documented as provided on the
following four days: 02/20/24, 02/21/24, 02/22/24 and 02/23/24 for the 12-hour shift.
Interview with Resident #200 on 03/05/24 at 10:00 A.M. revealed she had not received ostomy care
including having supplies for the ostomy care the previous week, resulting in the stool overflowing out of the
bag.
Interview on 03/06/24 at 2:16 P.M. with the Director of Nursing (DON) verified Resident #200's physician
ordered colostomy care was not documented as being provided on 02/20/24, 02/21/24, 02/22/24 and
02/23/24 for the 12-hour shift.
Review of the facility policy titled Colostomy-Ileostomy Care, revision date 06/03/19 revealed the registered
nurse or licensed practical nurse will manage the colostomy and ileostomy care appropriately.
This deficiency represents non-compliance investigated under Complaint Number OH00151619.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365272
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365272
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview
3710 Olentangy River Road
Columbus, OH 43214
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident and staff interview, observation, and review of the facility policy, the facility failed to
ensure residents received care and services for their intravenous catheter (IV). This affected one (Resident
#200) of two residents reviewed for IV care. The facility census was 135.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #200 revealed an admission date of 02/15/24. Diagnoses
included hypotension, urinary tract infection, severe protein calorie malnutrition, depression, nd acute
kidney failure.
Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #200 had
intact cognition.
Review of Resident #200's physician orders revealed an order dated 02/23/24, ok to put in peripheral IV
one time only for one day. Resident #200 physician orders was silent for care of the peripheral IV, including
maintaining patience and function and dressing changes.
Review of Resident #200's Medication Administration Record (MAR) for February 2024, revealed
documentation of a peripheral IV had been placed on 02/23/24.
Review of Resident #200 progress notes from 02/24/24 though 03/05/24 was silent for assessment, or care
provided for peripheral IV place on 02/23/24.
Interview and subsequent observation of Resident #200 on 03/05/24 at 10:00 A.M. revealed the
appearance of an IV catheter tubing hanging down from left upper arm with a clear non-dated dressing over
insertion cite. Resident #200 stated they put the IV in a week and a half ago, gave her some fluids for a day,
and the nurses had not provided any care or even looked at it since. Resident #200 stated she had brought
the IV to the nurse's attention several times with no avail.
Interview with Director of Nursing (DON) on 03/06/24 at 2:16 P.M. revealed the facility had no policy for
peripheral IV care. The DON stated the staff would refer to the center for disease infection control standards
for the prevention of intravascular catheter related infections dated (2011), which stated to evaluate the
catheter insertion site daily. The DON verified there was no documentation of daily evaluations of Resident
#200's peripheral IV per standard of IV care, documented assessments including maintaining patency, site
care and assessment were part of standard nursing care.
This deficiency represents non-compliance investigated under Complaint Number OH00151280.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365272
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365272
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview
3710 Olentangy River Road
Columbus, OH 43214
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident interview, staff interview, and review of the facility policy, the facility failed to ensure
residents were free from significant medication errors. This affected one (Resident #200) of one resident
reviewed for significant medication errors. The facility census was 135.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #200 revealed an admission date of 02/15/24. Diagnoses
included urinary tract infection.
Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #200 had
a Brief Interview Mental Status (BIMS) score of 15 indicating intact cognition.
Review of Resident #200's physician orders revealed an order dated 02/26/24 for Ceftriaxone sodium
(antibiotic) injection two gram intramuscularly one time only for pneumonia. A physician order dated
02/27/24 for Ceftriaxone sodium (antibiotic) injection one gram intramuscularly one time a day for
pneumonia for six days.
Review of Resident #200's Medication Administration Record (MAR) for February 2024 revealed the
Ceftriaxone sodium injection one gram was not documented as administered on 02/26/24 and Ceftriaxone
sodium injection one gram was not documented as administered on 02/27/24 and 02/28/24. Resident #200
had three missed doses of her antibiotic Ceftriaxone sodium injection.
Interview with Resident #200 on 03/05/24 at 10:00 A.M. revealed she had not correctly received an
antibiotic medication as ordered by her physician for her pneumonia.
Interview on 03/06/24 at 2:16 P.M. with the Director of Nursing, (DON) verified Resident #200 did not
receive her scheduled dose of Ceftriaxone sodium injection two gram on 02/26/24 as scheduled and
ordered by the physician, nor did she receive her scheduled dose of Ceftriaxone sodium injection one gram
on 02/27/24 and 02/28/24.
Review of the facility policy titled Administering Medications, dated 08/07/23, revealed medications must be
administered in accordance with frequency prescribed by physician and standards of practice.
This deficiency represents non-compliance investigated under Complaint Number OH00151280 and
Complaint Number OH00151026.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365272
If continuation sheet
Page 6 of 6