F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews and policy reviews, the facility failed to provide assistance with activities of
daily care for a resident dependent on staff for assistance. This affected two (#20 and #49) of three
residents reviewed for assistance with care needs. The facility census was 137.
Residents Affected - Few
Findings include:
1. Review of medical record for Resident #20 revealed admission date of 12/04/17. The resident was
admitted with diagnoses including congestive heart failure, stroke and Crohn's disease.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed he was rarely
understood and had a long-term memory problem with modified independence cognition. He required
maximum assistance for eating, and was dependent with bed mobility, transfers and toileting. He was
always incontinent of bowel and bladder.
Observation on 03/13/24 at 2:27 P.M., of Resident #20 revealed a layer of thick plaque to his top teeth and
his nails were noted to extend approximately 0.6 centimeters beyond his fingertips. [NAME] material was
also observed under his nails.
Interview with the Director of Nursing, at the time of the observation, verified the observation.
2. Review of medical record for Resident #49 revealed admission date of 10/02/15 with a Brief Interview
Mental Status (BIMS) score of 14 indicating intact cognition. The resident was admitted with diagnoses
including peripheral vascular disease, dementia, bipolar disease and depression.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed she required set up
assistance for eating, maximum assistance for bed mobility, toileting hygiene and not applicable for
transfers. It was documented she was always incontinent of bowel and bladder.
Observation was made on 01/13/24 at 9:27 A.M., of incontinence care for Resident #49. State Tested
Nursing Assistant (STNA) #102 assisted Resident #49 onto her back and loosened the tape to both sides
of the incontinence product. When she pulled down the product a strong smell of urine filled the room. The
incontinence product was observed to be saturated with dark urine. Resident #49 was unsure about the last
time she had been provided care.
Interview immediately after incontinence care on 03/13/24 at 9:33 A.M., revealed STNA #102 did not
receive report from the previous shift. She stated there was no STNA on the floor when she arrived at 7:00
A.M. She was unsure the last time Resident #102 had been provided incontinence care. She
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365278
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365278
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Troy Rehabilitation and Healthcare Center
512 Crescent Drive
Troy, OH 45373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
acknowledged the incontinence product of Resident #49 was saturated with dark colored urine with a
strong odor.
Review of the clock punch times revealed there were two STNAs working the unit on the night shift of
01/13/24 with one STNA leaving at 6:07 A.M. and the other at 7:14 A.M. The unit census was 45.
Residents Affected - Few
Review of the policy titled, Toileting Plans for Urinary Incontinence dated September 2021 documented a
check and change strategy which involved checking the continence status of residents at regular intervals.
Review of the undated policy titled, Activities of Daily Living documented appropriate care and services
would be provided for residents who were unable to carry them out independently.
Review of the undated policy titled, Care of Fingernails/Toenails documented nail bed was to be kept clean
and the nails trimmed.
This deficiency represents non-compliance investigated under Complaint Number OH00151247.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365278
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365278
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Troy Rehabilitation and Healthcare Center
512 Crescent Drive
Troy, OH 45373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interviews and policy review, the facility staff failed to provide proper hand
hygiene after providing incontinence care to a resident. This affected two (#17, and #18) residents of three
residents observed. The facility census was 137.
Residents Affected - Few
Findings include:
1. Review of medical record for Resident #18 revealed admission date of 01/13/24 with a Brief Interview
Mental Status (BIMS) score of 15 indicating intact cognition. The resident was admitted with diagnoses
including malignant neoplasm to the palate, Parkinson's disease and sensorineural hearing loss bilateral.
Observation on 03/13/24 at 9:57 A.M., of incontinence care provided by State Tested Nurse Assistant
(STNA) #103 revealed Resident #18 was incontinent of bowel. After thoroughly cleaning the stool from
Resident #18, STNA #103 placed a clean incontinence product and clothes on Resident #18. STNA #103
then removed her gloves and left the room without any hand hygiene.
Interview on 03/13/24 at 10:03 A.M., STNA #103 verified she did not remove her gloves directly after
providing incontinence care, and she did not implement hand hygiene when she later removed her gloves.
2. Review of medical record for Resident #17 revealed admission date of 04/03/13. T he resident was
admitted with diagnoses including stroke and congestive heart failure.
Observation on 03/13/24 at 10:32 A.M., of incontinence care provided by STNA #106 revealed Resident
#17 was incontinent of urine. After providing incontinence care, STNA #106 placed Resident #17 in a clean
incontinence product, adjusted his clothing and recovered him. She then removed her gloves and grabbed
the bag soiled products and left the room without any hand hygiene.
Interview on 03/13/24 at 10:37 A.M., STNA #106 verified she did not remove her gloves after providing
incontinence care, and when she did not implement hand hygiene after removing her gloves.
Review of the policy titled, Perineal Care dated 09/01/21, stated after providing care to remove gloves and
wash hands thoroughly.
This deficiency represents non-compliance investigated under Complaint Number OH00151247.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365278
If continuation sheet
Page 3 of 3