F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to maintain a clean environment, including
mechanical lifts. This affected Resident #3 and had the potential to affect all 65 residents residing in the
facility.
Findings include:
On 05/07/25 between 9:30 A.M. and 10:30 A.M. an initial tour of the building was conducted with the
Assistant Director of Nursing (ADON) #112. Resident #3's room was noted to have a dirty floor with visible
crumbs and a visible dust buildup behind the door. The toilet in Resident #3's room was noted to have a
yellow and streaks around the outer bowl of the toilet. There was also a brown spot on the wall between the
toilet and the sink that appeared to be dried feces. The baseboards in the 500 hall were noted to have a
white dust buildup on them. The fireplaces in the 500 and 600 halls were noted to have a heavy dust
buildup at the bases of each unit. The table in the hall between the skilled nursing unit and the common
area was noted to have a heavy dust buildup on the bottom ring. There were no housekeepers noted in the
resident areas. The [NAME] lift (a mechanical lift devise used to assist residents from a sit to stand position)
located in the 500 hall was noted to have a white buildup on each of the side pads and a dirt buildup on the
foot rest. A Hoyer lift (a mechanical lift utilized to lift a resident) located in the 500 hall was noted to have a
visible dirt buildup at the base and a buildup ,of visible crumbs and debris on the foot rest. A Hoyer lift
located in room [ROOM NUMBER] was noted to have a visible dirt build up at the base of the unit. The
aforementioned findings were verified by ADON #112 at the time of the observation.
On 05/07/25 at 10:35 A.M. an interview with Environmental Services Supervisor (ESS) #165 revealed
resident rooms do not get cleaned every day. They get cleaned every three days. ESS #165 stated
housekeeping services are subcontracted out to Serve Pro. ESS #165 stated he audits five rooms daily for
cleanliness. ESS #165 also stated Serve Pro sends him pictures of rooms that were cleaned as they are
completed. ESS #165 stated Resident #3's was cleaned on 05/05/25 and had pictures of the bathroom. A
review of the photo titled the room number Resident #3 resided in revealed the toilet had visible brown and
yellow streaks on the outer bowl. The photo also revealed the brown spot located on the wall between the
toilet and the sink in Resident #3's room. ESS #165 verified the visible brown and yellow streaks on the
outer bowl of the toilet and the brown spot located on the wall between the toilet and the sink in the picture.
ESS #165 stated the porter is responsible for baseboard, fireplace and table cleaning. ESS #165 stated
there is no set schedule for the porter cleaning but if they see dust they should clean it.
On 05/07/25 at 10:45 A.M. an interview with Serve Pro Manager (SPM) #161 revealed housekeeping was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365298
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365298
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shepherd of the Valley Liberty
1501 Tibbetts Wick Road
Girard, OH 44420
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
provided to the facility seven days a week from 7:30 A.M. until 3:30 P.M. SPM #161 stated the facility cut
housekeeping over the weekends to one person and cleaning in the skilled nursing units is only done as
needed on the weekends. SPM #161 stated the porter is an employee of Serve Pro and should have wiped
down the baseboards and the base of the fireplaces when they saw the dust on them.
On 05/07/25 at 2:35 P.M. an interview with Housekeeper (HK) #162 revealed some rooms are cleaned daily
and some rooms are cleaned every other day. HK #162 stated she cleans resident bathrooms as needed.
A review of Resident Council meeting minutes dated 03/27/25 revealed ESS #165 was following up on
Serve Pro issues.
A review of Resident Council meeting minutes dated 04/24/25 revealed there are to be two Serve Pro
employees in nursing every day.
A review of the Resident Handbook page 20 that was undated revealed it is the goal to provide a clean and
comfortable living arrangement and housekeeping will do a thorough cleaning once every day.
A review of the document title; Porter Workflow Sheet that was undated revealed carpets on all nursing
units are to be vacuumed twice per week. The flow sheet revealed walls are to be cleaned as you see them
marked or have food on them. The flow sheet also revealed, If you see it, clean it.
A review of the document titled; Audit Tool for Routine Daily Patient Room Cleaning dated 10/12/12
revealed toilets including attached seats, handle and underside of flush rim are to be cleaned.
A review of the document titled; Nursing Environmental Audit that was undated revealed under the subtitle
bathroom, the commode is cleaned and sanitized inside and out clear to the floor.
This deficiency represents non-compliance investigated under Complaint Number OH00163463.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365298
If continuation sheet
Page 2 of 2