F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review and review of the facility policy the facility failed to ensure Resident
#86's room was clean and sanitary. This affected one resident (Resident #86) out of three residents
reviewed for clean and sanitary rooms. The facility census was 103.
Findings include:
Review of Resident #86's medical record revealed an admission date of 08/21/23 and diagnoses included
delusional disorders, stage three pressure ulcers of right and left heels, and morbid obesity due to excess
calories.
Review of Resident #86's admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident
#86 was cognitively intact. Resident #86 required extensive assistance of one staff member for bed mobility,
limited assistance of one staff member for transfers and toilet use, and was not steady but able to stabilized
without staff assistance when moving on and off the toilet.
Review of Resident #86's care plan dated 08/23/23 included Resident #86 needed ADL (Activity of Daily
Living) assistance related to cognitive impairment, immobility, pressure ulcers and multiple comorbidities.
Resident #86 would be clean, odor-free and appropriately dressed on a daily basis. Resident #86 would be
well-groomed and free of odors at all times and would participate as able in ADL self-care. Interventions
included Resident #86 required non-weight bearing assistance including steadying, contact guard
assistance, or guided maneuvering with transfers, dressing, toileting, and hygiene; staff would assist as
needed with daily hygiene and would assist Resident #86 with showering per facility policy weekly.
Observation on 10/31/23 at 11:06 A.M. of Resident #86 revealed she was lying in bed. Resident #86 stated
things were not good at the facility. Resident #86 stated recently (she could not remember the exact day)
she woke up about 3:40 A.M. and her right foot was bleeding and dripping on the floor. Resident #86 stated
she put her call light on and it took over an hour for staff to answer it. Resident #86 pointed to the floor
where her right foot dripped blood and an outline about two inches by three inches of what appeared to be
dried blood was noted on the floor, and wipe marks could be seen on the floor around the dried blood mark
on the floor. Resident #86 stated the bloody outline and wipe marks had been on the floor for about two
days. Further observation of Resident #86's room revealed a bedside toilet against the wall under the call
light system. The bedside toilet had a large amount of dark yellow urine and multiple pieces of toilet paper
noted in it. Resident #86 stated the aides did not empty the bedside commode, and they would walk over to
the call light, turn it off and ignore the urine in the bedside toilet. Resident #86 indicated it had been about
two days since the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365306
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365306
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madison Health Care
7600 S Ridge Rd
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
bedside toilet was emptied and she had used it about five or six times in the two day period. Observation of
a reusable pad underneath the bedside toilet revealed it had large dried urine marks noted on it. Resident
#86 stated her bedside toilet leaked and the pad was put underneath it to catch the urine. Resident #86's
trash can was completely filled up with napkins, papers, tissue and other items and was overflowing onto
the floor. Resident #86 stated her room had not been cleaned recently and she did not tell any staff not to
clean her room.
Interview on 10/31/23 at 11:28 A.M. of Licensed Practical Nurse/Unit Manager (LPN/UM) #300 confirmed
there was a large amount of dark yellow urine with multiple pieces of toilet tissue in Resident #86's bedside
toilet. LPN/UM #300 emptied the urine from the bedside toilet and confirmed there was a reusable pad
underneath the bedside toilet with large, dried urine stains on it. LPN/UM #300 confirmed Resident #86's
trash can was overflowing with paper, napkins, tissues and proceeded to empty the trash can and place a
new plastic liner.
Interview on 10/31/23 at 1:32 P.M. of the Director of Nursing (DON) confirmed there was a dried dark red
outline of what appeared to be blood about two inches by three inches and wipe marks could be seen on
the floor around and over the dark red outline. The DON stated she could not be sure what caused the dark
red outline and wipe marks on the floor.
Interview on 10/31/23 at 4:24 P.M. of the DON and Administrator stated Resident #86 refused to allow the
housekeeping staff to clean her room.
Interview on 11/01/23 at 10:30 A.M. of Housekeeper #332 revealed she was assigned to the nursing unit
Resident #86 resided on. Housekeeper #332 stated she cleaned the residents rooms every day and all the
residents let her clean their rooms except one resident. Housekeeper #332 stated Resident #86 let her
clean her room.
Review of the facility policy titled Resident Environmental Quality revised 11/29/22 included it was the policy
of the facility to make every effort to design, construct, equip and maintain areas to provide a safe,
functional, sanitary and comfortable environment for residents, staff and public.
This deficiency represents non compliance investigated under complaint number OH00147643.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365306
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365306
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madison Health Care
7600 S Ridge Rd
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and review of facility policy the facility failed to ensure food was palatable
related to temperature and taste. This had the potential to affect all 103 residents residing in the facility.
Residents Affected - Many
Findings include:
Observation on 10/26/23 at 7:32 A.M. of the tray line for the breakfast meal revealed a sausage patty,
homemade french toast, fortified cream of wheat, pureed french toast, pureed sausage, orange juice, other
types of juice and milk were on the menu for breakfast. Further observation revealed a tray on a cart next to
the tray line area with many bowls of oatmeal with plastic lids on it. [NAME] #402 stated she put the
oatmeal in dishes and placed them on the tray before tray line was started.
Observation on 10/26/23 at 7:32 A.M. revealed two metal carts without doors or sides next to the tray line
area. Further observation revealed three large carts with sides and doors. Dietary Manager (DM) #384
stated the metal carts and large carts with doors were used to transport the meal to the residents on the
nursing units. Dietary Manager (DM) #384 confirmed two metal carts were not enclosed and did not have
doors. DM #384 stated she was trying to acquire enough carts to transport all the meals in enclosed carts,
and would not have to use the metal carts without sides and doors.
Observation on 10/26/23 at 8:11 A.M. revealed the last cart left the kitchen and was transported to the
nursing unit. The cart included a test tray.
Observation on 10/26/23 at 8:22 A.M. revealed the last tray was served and DM #384 checked the
temperatures of the test tray meal. The temperature of the french toast was 90 degrees Fahrenheit (F), the
sausage patty was 86 degrees F, the oatmeal was 116 degrees F, pureed french toast was 114 degrees F,
pureed sausage was 99 degrees F, fortified cream of wheat was 118 degrees F, and milk was 50 degrees F.
Palatability on 10/26/23 at 8:22 A.M. of the test tray breakfast meal revealed the french toast and the
sausage patty were cold to taste. The oatmeal, fortified cream of wheat, pureed sausage and pureed french
toast were slightly warm to taste. Palatability of the milk revealed it was cool to taste. DM #384 stated it was
hard to keep the breakfast meal warm for the residents.
Interview on 10/26/23 at 11:06 A.M. of Resident #86 revealed food was always cold for all meals, especially
breakfast.
Reveal of the facility policy titled Test Tray and Point of Service Food Temperatures dated 10/26/23 included
food should be served palatable, attractive and at an appetizing temperature as determined by the type of
food to ensure the resident's satisfaction, while minimizing the risk for scalding and burns. Food needed to
be cooked to the proper internal temperature per food safety regulations to ensure safety. Food must be
held at 135 degrees or above. Hot food may by held at 135 degrees for no more than four hours. The
serving temperature of hot food at point of service should have an internal temperature of greater than or
equal to 125 degrees Fahrenheit. The serving temperature of potentially hazardous cold entrees and
beverages at the point of service should have an internal temperature of less than or equal to 45 degrees
Fahrenheit.
This deficiency represents non compliance investigated under complaint number OH00147643.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365306
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365306
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madison Health Care
7600 S Ridge Rd
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review and review of the facility policy the facility failed to ensure Resident
#86 was placed on contact precautions for Methicillin Resistant Staphylococcus Aureus (MRSA, spread by
contact with infected people or things carrying the bacteria, staph bacteria resistant to common antibiotics)
of her bilateral heels. This affected one resident (Resident #86) out of three reviewed for infection control.
The facility census was 103.
Residents Affected - Few
Findings include:
Review of Resident #86's medical record revealed an admission date of 08/21/23 and diagnoses included
delusional disorders, stage three pressure ulcers of right and left heels, and morbid obesity due to excess
calories.
Review of Resident #86's admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident
#86 was cognitively intact. Resident #86 required extensive assistance of one staff member for bed mobility,
limited assistance of one staff member for transfers and toilet use, and was not steady but able to stabilized
without staff assistance when moving on and off the toilet.
Review of Resident #86's care plan revised 09/27/23 included Resident #86 had signs and symptoms of a
wound infection. Resident #86 was admitted to the facility with bilateral heel wounds with infection. Resident
#86's wound infection would resolve by the next review. Interventions included to obtain labwork as ordered
and notify the physician or Nurse Practitioner of abnormalities; observe for clinical changes such as
worsening of wound or signs and symptoms of worsening infection such as fever, malaise and increased
pain.
Review of Resident #86's Wound Care Notes dated 10/19/23 included Resident #86 had a right heel
Unstageable pressure ulcer which measured length 2.0 centimeters (cm), width 2.0 cm and depth of 0.1
cm. The plan for right heel was to cleanse wound, apply silver alginate to wound and cover with calcium
alginate, abdominal (ABD) and kerlix wrap daily and as needed Resident #86 refused heel boots and
elevation of heels off bed. Resident #86 had a left heel Stage 3 pressure ulcer and measurements were
length 1.0 cm, width 1.0 cm and depth 0.1 cm. The plan for the left heel was to cleanse wound, apply silver
alginate to wound and cover with calcium alginate, ABD and kerlix wrap daily and as needed.
Review of Resident #86's physician orders dated 10/22/23 at 7:00 A.M. revealed collect bilateral heel
wound cultures for lab pick up on 10/23/23.
Review of Resident #86's wound culture results reported 10/26/23 at 3:19 P.M. revealed left heel wound
had heavy growth of Methicillin Resistant Staphylococcus Aureus (MRSA). Further review of the wound
culture results revealed right heel wound had heavy growth of Methicillin Resistant Staphylococcus Aureus
(MRSA).
Review of Resident #86's nursing progress notes dated 10/26/23 at 11:40 P.M. revealed bilateral heel
wound cultures resulted, new order from the physician to start linezolid 600 milligram (mg) twice a day for
fourteen days, resident aware, order reflected in the electronic record. There was no documentation
Resident #86 was placed on contact precautions for MRSA in bilateral heels.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365306
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365306
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madison Health Care
7600 S Ridge Rd
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #86's physician orders dated 10/26/23 through 10/31/23 did not reveal Resident #86
had orders for contact precautions for MRSA in bilateral heels.
Observation on 10/31/23 at 11:06 A.M. of State Tested Nursing Assistant (STNA) #336 revealed she walked
in Resident #86 room and asked her if she would like ice. STNA #336 proceeded to provide ice to Resident
#86 and was not wearing personal protective equipment.
Observation on 10/31/23 at 11:06 A.M. of Resident #86 revealed she was lying in bed. Resident #86 stated
things were not good at the facility. Resident #86 stated recently (she could not remember the exact day)
she woke up about 3:40 A.M. and her right foot was bleeding and dripping on the floor. Resident #86 stated
she put her call light on and it took over an hour for staff to answer it. Resident #86 pointed to the floor
where her right foot dripped blood and an outline about two inches by three inches of what appeared to be
dried blood was noted on the floor, and wipe marks could be seen on the floor around and over the dried
blood mark on the floor. Resident #86 stated the bloody outline and wipe marks had been on the floor for
about two days. Further observation of Resident #86's room revealed a bedside toilet against the wall under
the call light system. The bedside toilet had a large amount of dark yellow urine and multiple pieces of toilet
paper noted in it. Resident #86 stated the aides did not empty the bedside commode, and they would walk
over to the call light, turn it off and ignore the urine in the bedside toilet. Resident #86 indicated it had been
about two days since the bedside toilet was emptied and she had used it about five or six times in the two
day period. Observation of a reusable pad underneath the bedside toilet revealed it had large dried urine
marks noted on it. Resident #86 stated her bedside toilet leaked and the pad was put underneath it to catch
the urine. Resident #86's trash can was completely filled up with napkins, papers, tissue and other items
and was overflowing onto the floor. Resident #86 stated her room had not been cleaned recently and she
did not tell any staff not to clean her room.
Interview on 10/31/23 at 11:25 A.M. of Resident #86 indicated she had wounds on her feet and the wounds
were supposed to be wrapped. Resident #86 stated the Nurse Practitioner told her she had MRSA in her
heel.
Observation on 10/31/23 at 11:25 A.M. of Resident #86's door to her room and outside her room did not
reveal a sign for contact precautions or PPE (personal protective equipment).
Observation on 10/31/23 at 11:28 A.M. of Licensed Practical Nurse/Unit Manager #300 revealed she
walked in Resident #86's room and was not wearing PPE.
Observation on 10/31/23 at 11:28 A.M. of Resident #86's dressings on her bilateral heels with Licensed
Practical Nurse/Unit Manager (LPN/UM) #300 revealed the dressings were undated. Further observation
revealed Resident #86's right heel dressing had a moderate amount of bloody red colored drainage.
LPN/UM #300 stated the dressings should have been dated and confirmed there was a moderate amount
of bloody red drainage on Resident #86's right heel dressing. LPN/UM #300 stated Resident #86 had
delusions and she did not think Resident #86 had MRSA, but would check her medical record.
Interview on 10/31/23 at 11:49 A.M. of LPN/UM #300 revealed MRSA was reported on 10/26/23 and
Resident #86 had MRSA in bilateral heel wounds. LPN/UM #300 confirmed Resident #86 was not on
contact precautions.
Interview on 10/31/23 at 1:32 P.M. of the Director of Nursing (DON) revealed she was the facility Infection
Preventionist (IP) and had been the DON and IP for three weeks. The DON stated the charge
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365306
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365306
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madison Health Care
7600 S Ridge Rd
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
nurse on the floor initially received Resident #86's culture results stating she had MRSA to her bilateral
heels. The DON stated the charge nurse contacted the physician and antibiotics (linezolid 600 mg) were
ordered on 10/26/23. The DON stated Resident #86 was not placed on contact precautions for MRSA
because the dressing contained the MRSA.
Observation on 10/31/23 at 1:32 P.M. of Resident #86's room with the DON revealed a tubi sock with
bloody drainage about the size of a quarter was lying on Resident #86's bed. Resident #86 stated the tubi
sock covered the dressing on her right heel, but it was taken off along with the dressing while she received
a shower. Observation of the floor with the Director of Nursing (DON) confirmed there was a dried dark red
outline of what appeared to be blood about two inches by three inches and wipe marks could be seen on
the floor around and over the dark red outline. The DON stated she could not be sure what caused the dark
red outline and wipe marks on the floor.
Interview on 10/31/23 at 3:29 P.M. of LPN/UM #300 revealed she was filling in the wound nurse position
until a wound nurse was hired. LPN/UM #300 stated a wound was not contained if the dressing was not
sealed around the edges or if drainage from the wound seeped through the dressing. LPN/UM #300 stated
PPE should be worn during Resident #86's dressing change and confirmed Resident #86 had no orders for
contact precautions.
Review of the facility policy titled Transmission-Based (Isolation) Precautions revised 09/01/22 included it
was the facility policy to take appropriate precautions to prevent transmission of pathogens, based on the
pathogens' modes of transmission. High touch objects and environmental surfaces (for example bed rails,
over the bed table, bedside commode, lavatory surfaces in resident bathrooms) should be cleaned and
disinfected with an EPA-registered disinfectant for healthcare use at least daily and when visibly soiled.
Residents experiencing wound drainage, fecal incontinence or diarrhea, or other discharges from the body
that could not be contained and suggest an increased potential for extensive environmental contamination
and risk of transmission of a pathogen, should be placed on contact precautions even before a specific
organism had been identified. Contact precautions would be used for residents infected or colonized with
MDRO's (Multidrug-Resistant Organisms) including when a resident had wounds, secretions, or excretions
that were unable to be covered or contained. Contact precautions should wear gloves whenever touching
the resident's intact skin or surfaces and articles in close proximity to the resident such as medical
equipment, bed rails. [NAME] gloves upon entry into the room. Gowns should be worn whenever
anticipating that clothing would have direct contact with the resident or potentially contaminated
environmental surfaces or equipment in close proximity to the resident. [NAME] gown upon entry into the
room or cubicle.
This deficiency is an example of continued noncompliance from the survey dated 09/28/23.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365306
If continuation sheet
Page 6 of 6