F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and staff interview, the facility failed to ensure call lights were within reach and
accessible for residents. This affected four residents (#02, #30, #14, and #15) of 38 residents reviewed for
call light placement.
Residents Affected - Some
Findings Include:
1) Record review for Resident #02 revealed the resident was admitted on [DATE] with diagnoses that
included, but not limited to, major depressive disorder, chronic obstructive pulmonary disease (COPD),
schizophrenia, and personality disorder.
Review of the most recent Minimum Data Set (MDS) assessment 3.0 dated 07/21/23 for Resident #02,
revealed the resident had severely impaired cognition and required extensive assistance of one staff
member for mobility, transfer, and toilet use.
Observation and interview of Resident #02 on 10/10/23 at 9:25 A.M., revealed the resident was lying in bed
and his call light was lying on the floor under the bed. Resident #02 stated that she used the call light when
she could find it. The call light was noted to be out of reach of Resident #02.
Interview with Assistant Director of Nursing (ADON) #333 on 09/25/23 at 10:09 A.M. verified Resident #02's
call light was out of reach and the resident couldn't access her call light.
2) Record review for Resident #30 revealed the resident was admitted on [DATE] with diagnoses that
included, but not limited to, vascular dementia, wasting and atrophy, anxiety, and major depressive disorder.
Review of the most recent MDS assessment 3.0 dated 07/28/23 for Resident #30, revealed the resident
had severely impaired cognition and required extensive assistance of two staff for mobility, transfer, and
toilet use.
Observation of Resident #30 on 10/10/23 at 9:32 A.M., revealed the resident was lying in bed and his call
light was behind the dresser. The call light was noted to be out of reach of Resident #30.
Interview with Licensed Practical Nurse (LPN) #340 on 10/10/23 9:32 A.M., verified Resident #30's call light
was out of reach and the resident couldn't access the call light.
3) Record review for Resident #14 revealed the resident was admitted on [DATE]. Diagnoses included
schizoaffective disorder, restlessness and agitation, depression, mood disorder, dysphagia,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365331
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shelby Pointe
100 Rogers Lane
Shelby, OH 44875
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
difficulty in walking, unspecified convulsions, and muscle weakness.
Level of Harm - Minimal harm
or potential for actual harm
Review of the fall risk assessments dated 08/05/23, 08/15/23, 10/04/23, and 10/09/23 for Resident #14
revealed the resident was at high risk for falls.
Residents Affected - Some
Review of the quarterly MDS assessment 3.0 dated 09/13/23 for Resident #14, revealed the resident was
cognitively impaired and required extensive assistance of two staff for bed mobility, transfers, dressing,
toileting, and personal hygiene.
Review of the plan of care dated 08/14/23 for Resident #14, revealed the resident was at risk for falls.
Interventions included anti-tippers to wheelchairs, re-educate resident to use call light, and call light in
reach when in room.
Observation on 10/10/23 at 9:32 A.M., revealed Resident #14 was lying in bed and his call light was not
within reach. The call light was located behind a nightstand which was centrally located against a wall of the
room and not near the resident. During an interview with ADON #333 at the same time, verified Resident
#14's call light was not within reach and should have been.
Review of the active October 2023 physician orders for Resident #14 revealed an order for encouraging the
resident to use call light for staff assistance with activities of daily living.
4) Record review for Resident #15 revealed the resident was admitted to the facility on [DATE] with
diagnoses of schizoaffective disorder, vascular dementia, restlessness and agitation, depression, muscle
weakness, and difficulty in walking.
Review of the MDS assessment 3.0 dated 08/16/23 for Resident #15, revealed the resident was cognitively
impaired and required extensive assistance of one staff for bed mobility, transfers, dressing, toileting, and
personal hygiene.
Review of a fall risk assessment dated [DATE] for Resident #15, revealed the resident was at high risk for
falls.
Observation on 10/10/23 at 9:25 A.M. revealed Resident #15 was lying in bed and his call light was not
within reach or near the bed. The call light was located on top of a nightstand which was located on the
other side of a curtain which was used to divide the room. During an interview with the ADON #333 at the
same time, verified Resident #15's call light was not within reach and should have been.
Review of the undated facility policy titled Answering the Call Light, revealed staff would ensure that
resident call lights were accessible to the resident when in bed, from the toilet, from the shower or bathing
facility from the floor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365331
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shelby Pointe
100 Rogers Lane
Shelby, OH 44875
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to submit a new Pre-admission Screening and Resident
Review (PASARR) when a resident received a new diagnosis of schizoaffective disorder. This affected one
resident (#27) of three residents reviewed for PASARR. The facility census was 38.
Findings include:
Record review for Resident #27, revealed the resident was admitted to the facility on [DATE]. Diagnoses
included other psychoactive substance abuse and alcohol abuse. Further review of the medical record
revealed a new diagnosis of schizoaffective disorder which was added for Resident #27 on 11/16/21.
Review of the annual Minimum Data Set (MDS) assessment 3.0 dated 07/01/23 for Resident #27, revealed
the resident was cognitively impaired and had verbal behavioral symptoms directed toward others.
Review of the electronic and paper medical records for Resident #27 revealed no evidence a new PASARR
was completed when the resident received a new diagnosis of schizoaffective disorder.
Interview on 10/11/23 at 11:51 A.M. with Social Service Designee (SSD) #349 verified a new PASARR
should have been completed when Resident #27 was diagnosed with schizoaffective disorder.
Interview on 10/12/23 at 7:45 A.M. with the Administrator verified Resident #27 should have a new
PASARR completed/submitted upon receiving a new mental health diagnosis and did not.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365331
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shelby Pointe
100 Rogers Lane
Shelby, OH 44875
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0800
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional
and special dietary needs.
Based on observations, interviews and record reviews, the facility failed to serve food at the proper portion
size to meet the resident's nutritional needs. This affected seven residents (#4, #5, #8, #12, #14, #21 and
#26) who the facility identified as receiving mechanical soft diets. The facility census was 38.
Findings include:
Observation of tray line on 10/12/23 at 11:45 A.M. revealed [NAME] #342 was scooping up the cold chicken
salad into her gloved hand and placing the chicken salad on the lettuce situated on the plates. Interview
with [NAME] #342 at the same time indicated she did not know the correct portion size for the chicken
salad because the daily spreadsheet was in Dietary Manager (DM) #351's office. [NAME] #342 verified she
was using her gloved hand to scoop out the chicken salad and plate it.
Interview with DM #351 on 10/12/23 at 11:50 A.M. revealed the daily spreadsheet was in his office. DM
#351 verified the mechanical soft diets should have received four ounces of cold chicken salad. DM #351
verified [NAME] #342 was plating the mechanical soft foods with her gloved hand and without an
appropriate four-ounce food scooper.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365331
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shelby Pointe
100 Rogers Lane
Shelby, OH 44875
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, staff interviews and contractor interviews, the facility failed to ensure the low
temperature dishwasher was functioning properly to sanitize the dishes and utensils. This had the potential
to affect all 38 residents who the facility identified as receiving meals from the facility. The facility also failed
to handle, prepare, distribute, and serve food in accordance with professional standards for food service
safety. This affected seven residents (#4, #5, #8, #12, #14, #21 and #26) who the facility identified as
receiving mechanical soft diets. The facility census was 38.
Findings include:
1) Observation of the low temperature dishwasher on 10/10/23 at 8:47 A.M. with Dietary Manager (DM)
#351, revealed DM #351 attempted to get a reading of the sanitizer on the test strips and the strips did not
register any parts per million (ppm) to ensure concentration of the sanitizer was correct. DM #351 indicated
the dishwasher should be registering at 50 PPM on the test strips for proper sanitation. DM #351 verified
the findings at time of observation.
Observation and interview on 10/12/23 at 11:11 A.M. with Chemical Company Technician (CCT) #422,
revealed the sanitizer line running to the dishwasher had a hole in it and the tubing was pinched off
restricting the flow of sanitizer going into the dishwasher. CCT #422 stated that the dish machine should
register at 50 ppm for sanitization and when he arrived, the dishwasher was registering at zero PPM.
2) Observation of tray line on 10/12/23 at 11:45 A.M. revealed [NAME] #342 was scooping up the cold
chicken salad into her gloved hand and placing the chicken salad on the lettuce situated on the plates.
Interview with [NAME] #342 at the same time indicated she did not know the correct portion size for the
chicken salad because the daily spreadsheet was in DM #351's office, so she used her gloved hand.
[NAME] #342 verified she was using her gloved hand to scoop out the chicken salad and plate it.
Interview with DM #351 on 10/12/23 at 11:50 A.M. verified [NAME] #342 was plating the mechanical soft
foods with her gloved hand and should have used an appropriate four-ounce food scooper.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365331
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365331
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Shelby Pointe
100 Rogers Lane
Shelby, OH 44875
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations and staff and resident interviews, the facility failed to ensure resident's equipment
was clean and in good repair. This affected three residents (#07, #08 and #30) of the 38 residents observed
during the initial screening process. The census was 38.
Residents Affected - Few
Finds Included:
1) Observation of Resident #08 on 10/10/23 at 11:08 A.M. revealed the resident's wheelchair was dirty with
grime and crumbs around the wheels, foot pedals, and seat cushion. Interview with Resident #8 at the
same time, revealed his wheelchair had never been cleaned and it would be nice if it was clean.
2) Observation of Resident #07 on 10/10/23 at 11:29 A.M. revealed the resident wheelchair was dirty with
dried food, liquid and grime on wheelchair wheels, foot pedals and the arm rests and the left arm rest was
torn. Interview with Resident #7 at the same time, revealed her wheelchair had not been cleaned for a long
time.
3) Observation of Resident #30 on 10/12/23 at 8:10 A.M. revealed the resident's wheelchair was dirty with
dried food and covered in grime on wheels, cushion, and the wheelchair frame.
Interview with Maintenance Director #304 on 10/12/23 at 8:15 A.M. verified the above concerns related to
unkept resident's wheelchairs.
Interview with the Administrator on 10/12/23 at 8:25 A.M. revealed there was no formalized plan for
cleaning the resident's wheelchairs and there was no log of when the resident's wheelchairs had been
cleaned or were scheduled to be cleaned. The Administrator stated there was no policy for cleaning
resident wheelchairs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365331
If continuation sheet
Page 6 of 6