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Inspection visit

Health inspection

Trotwood Health & Rehab LLCCMS #3653644 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 4 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Based on observation, resident interview, staff interview and policy review, the facility failed to accommodate the residents who wanted to eat in the dining room. This had the potential to affect 25 residents who the facility identified as receiving meals from the kitchen and were able to eat in the dining room. The facility census was 33.Findings include:Review of Resident #23's medical record revealed an admission date of 10/23/20. Diagnoses included bipolar disorder, type two diabetes mellitus, schizoaffective disorder, peripheral vascular disease, hyperlipidemia, extrapyramidal and movement disorder and cardiac murmur.Review of quarterly Minimum Data Set (MDS) assessment for Resident #23 revealed she was cognitively intact, and she was independent with eating. Observation of the main entrance of the facility which included the resident's dining room during entrance on 12/17/25 at 8:36 A.M., revealed the air temperature felt very cool. Observation of the facility on 12/17/25 at 9:00 A.M. with Maintenance Director (MD) #06, revealed the MD #06 used a hand-held infrared thermometer and recorded temperatures in the main entrance between 51.2 and 56.5 degrees Fahrenheit (F). These areas included the main entrance of the facility, the administration offices, the resident's dining room, common hallways leading to the resident's rooms, the chapel and a common gathering room. Observation revealed two auxiliary fireplace looking heaters in the dining room and an additional auxiliary fireplace looking heater in the common gathering area. Interview with MD #06 at the same time verified the temperatures and verified the auxiliary heaters were being used for additional heat sources. Observation of the boiler room in the basement of the facility on 12/17/25 at 9:55 A.M. with MD #06, revealed the boiler was not in working condition. The boiler unit was permanently shut off, and the main panel was opened with exposed wires. MD #06 stated the non-functioning boiler system was linked to the main entrance of the facility which included the administration offices, Secured Behavioral Unit (100 Hall), resident's dining room, hallways leading to the resident's rooms, the chapel and a common gathering room. Interview on 12/17/25 at 1:15 P.M., Activities Aid (AA) #08 stated the facility had been having issues with facility temperatures for years and the dining room had not been used for eating or activities for two years with the exception of this year's Thanksgiving dinner with friends and family when the facility used auxiliary heaters to heat the dining room. Observation of meal services on 12/17/25 and 12/18/25, revealed the residents did not utilize the facility dining room. All the meal trays were served in the residents' rooms.Subsequent observation of the facility on 12/18/25 at 10:10 A.M. revealed MD #06 recorded a chapel temperature of 53.7 degrees F, a dining room temperature of 51.8 degrees F and a common gathering room temperature of 54.4 degrees F. Interview with MD #06 at the same time verified the temperatures. Interview on 12/18/25 at 10:25 A.M., Resident #23 stated she would enjoy eating in the dining room again; but it's too cold. Interview with Residents #12, #18, #25 and #29 at the same time, all expressed a desire to eat in the dining room if the temperatures were comfortable.Interview on 12/18/25 at 11:55 A.M. the Administrator stated the hallways, and common areas were not affecting Page 1 of 7 365364 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some resident care, so heating those areas was not a priority. These areas included the dining room, Secured Behavioral Unit (100 Hall), chapel, common gathering room, dietary/kitchen and the front administration offices. The Administrator stated the dining room had been closed for at least two years due to the boiler that controls these areas not being functional. The Administrator stated the costs for a replacement rooftop boiler/ Heating and Ventilation Air Conditioning (HVAC) system would be more than $900,000, so the facility owners opted to focus on the resident rooms. This deficiency represents noncompliance investigated under Master Complaint Number 2694504. 365364 Page 2 of 7 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0680 Ensure the activities program is directed by a qualified professional. Level of Harm - Minimal harm or potential for actual harm Based on record review, staff interviews, and review of personnel files, the facility failed to ensure the Activities Program was directed by a qualified Activity Director (AD). This had the potential to affect 32 residents interested in and/or actively participating in activities. The facility census was 33.Findings include:Review of Resident Council meeting attendance sheets revealed AD #10 did not sign the attendance forms for 09/18/25, 10/23/25 and 11/20/25. The meetings were facilitated and signed by Activities Aid (AA) #08.Interview on 12/17/25 at 12:45 P.M., Director of Nursing (DON) stated she had not been informed of any concerns expressed by the residents at the Resident Council meetings from September, October or November 2025, and it was the responsibility of the activities staff to keep the facility management informed of any resident concerns. The DON stated she had no knowledge if AD #10 met the qualifications to be the Activities Director. Interview on 12/17/25 at 1:15 P.M., AA #08 stated she attended the Resident Council meetings and had been recording the meeting minutes in a binder in the activities office. AA #08 stated she was just informed today that she was responsible for making copies of the meeting minutes and sharing them with the facility management. Review of the personnel record for the AD #10 on 12/18/25 at 3:00 P.M., revealed she was hired in February 2025 as social services staff. There was no documented evidence to verify AD #10 had a certification or the appropriate training and/or education to hold the position of AD. Interview on 12/18/25 at 3:30 P.M., AD#10 stated she was hired in February 2025 as a social services staff and was asked to take over as the Activities Director in May 2025. AD #10 stated she was going to enroll in the program for Activities Director; however, the facility changed ownership and she couldn't get enrolled. AD #10 verified she didn't meet the requirements to be the Activities Director. This deficiency represents non-compliance investigated under Complaint Number 2685159. Residents Affected - Some 365364 Page 3 of 7 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0908 Keep all essential equipment working safely. Level of Harm - Minimal harm or potential for actual harm Based on observation, facility policy review and staff interview, the facility failed to ensure all essential mechanical equipment (boiler) was maintained in a functional and safe operating condition. This had the potential to affect all 33 residents residing in the facility.Findings Include: Observation of the main entrance of the facility during entrance on 12/17/25 at 8:36 A.M., revealed the air temperature felt very cool. Observation of the facility on 12/17/25 at 9:00 A.M. with Maintenance Director (MD) #06, revealed the MD #06 used a hand-held infrared thermometer and recorded temperatures in the main entrance between 51.2 and 56.5 degrees Fahrenheit (F). These areas included the main entrance of the facility, the administration offices, the resident ' s dining room, common hallways leading to the resident ' s rooms, the chapel and a common gathering room. Observation revealed two auxiliary fireplace looking heaters in the dining room and an additional auxiliary fireplace looking heater in the common gathering area. Interview with MD #06 at the same time verified the temperatures and verified the auxiliary heaters were being used for additional heat sources. Observation also revealed residents were ambulating or self-propelling themselves in the main hallway. Some had winter coats, sweatshirts, hats and a few were wrapped up in blankets. Additional observations of the Secured Behavioral Unit (100 Hall), revealed temperatures in the common areas from 48.5 degrees F to 56.6 degrees F and on the 200 hall, a temperature of 61.6 degrees F was recorded. Interview at the same time with MD #06 verified the temperatures. Observation of the Secured Behavioral Unit (100 hall) on 12/17/25 at 9:40 A.M. with MD #06, revealed the main hall was 60.4 degrees F, the lounge common area at the end of the hallway was 48.5 degrees F, and the television room temperature was 56.6 degrees F. There was one portable heating unit present in the hallway near the lounge area. The residents were observed in the secure behavioral unit in coats, sweatshirts and a few wrapped in blankets. Interview at the same time with MD #06 verified the temperatures. Observation of the boiler room in the basement of the facility on 12/17/25 at 9:55 A.M. with MD #06, revealed the boiler was not in working condition. The boiler unit was permanently shut off, and the main panel was opened with exposed wires. MD #06 stated the non-functioning boiler system was linked to the main entrance of the facility which included the administration offices, Secured Behavioral Unit (100 Hall), resident's dining room, hallways leading to the resident's rooms, the chapel and a common gathering room. Interview on 12/17/25 at 1:55 P.M., the Administrator verified the boiler system in the basement was not functional and it was linked to the front portion of the facility. The ED stated that the facility addressed the lack of heat by installing Packaged Terminal Air Conditioner (PTAC) units in all the resident rooms where the residents had the option to control the temperature in their rooms; however, the facility didn't address the heat issues in the common areas where the boiler was linked. During a subsequent observation of the Secure Behavioral Unit on 12/18/25 at 9:16 A.M. with Administrator and MD #06, revealed air temperatures continued to be below 71 degrees F. A check of room air temperatures revealed a main hall temperature of 63.8 degrees F, lounge common area was 53.3 degrees F, and the television room was 59.2 degrees F. A portable heating unit was present in the rear of the hallway; however, it appeared to not be working properly. MD #06 stated he had had to keep resetting the portable unit. Interview at the same time with MD #06 and the Administrator verified the temperatures were below 71 degrees F. Observation of Resident #03's room with MD #06, revealed MD #06 recorded a temperature of 68.8 degrees F; however, the PTAC unit on the wall showed the temperature in the room was 84 degrees. MD #06 verified the discrepancy and stated the unit might need to be reset because he had to reset some of the PTAC units because they were not working correctly. Interview at the same time, Resident #03 was in his bed under a blanket and stated he had to use a blanket when he got cold. Subsequent observation of the facility on Residents Affected - Some 365364 Page 4 of 7 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0908 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 12/18/25 at 10:10 A.M. revealed MD #06 recorded a chapel temperature of 53.7 degrees F, a dining room temperature of 51.8 degrees F and a common gathering room temperature of 54.4 degrees F. Interview with Maintenance Director #06 at the same time verified the temperatures. Subsequent interview with the Administrator on 12/18/25 at 11:55 A.M. stated the hallways, and common areas were not affecting resident care, so heating those areas was not a priority. These areas included the dining room, Secured Behavioral Unit (100 Hall), chapel, common gathering room, dietary/kitchen and the front administration offices. The Administrator stated the dining room had been closed for at least two years due to the boiler that controls these areas not being functional. The Administrator stated the costs for a replacement rooftop boiler/ Heating and Ventilation Air Conditioning (HVAC) system would be more than $900,000, so the facility owners opted to focus on the resident rooms. Review of the facility's policy titled Room Temperature dated revised July 2020 revealed it is the policy of this procedure to maintain safe and comfortable room temperatures inside the range of 71 - 81 degrees F in all resident rooms and resident areas. Heat and/or Air Conditioning repairs and /or modifications will be completed as soon as possible.The deficiency represents non-compliance investigated under Master Complaint Number 2694504 and Complaint Number 2636823 365364 Page 5 of 7 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Based on observation, staff and resident interviews, and review of facility policy, the facility failed to ensure air temperatures were maintained within comfortable ranges for the residents. This affected all 33 residents residing in the facility. The facility census was 33. Findings include: Observation of the main entrance of the facility during entrance on 12/17/25 at 8:36 A.M., revealed the air temperature felt very cool. Observation of the facility on 12/17/25 at 9:00 A.M. with Maintenance Director (MD) #06, revealed the MD #06 used a hand-held infrared thermometer and recorded temperatures in the main entrance between 51.2 and 56.5 degrees Fahrenheit (F). These areas included the main entrance of the facility, the administration offices, the resident ' s dining room, common hallways leading to the resident ' s rooms, the chapel and a common gathering room. Observation revealed two auxiliary fireplace looking heaters in the dining room and an additional auxiliary fireplace looking heater in the common gathering area. Interview with MD #06 at the same time verified the temperatures and verified the auxiliary heaters were being used for additional heat sources. Observation also revealed residents were ambulating or self-propelling themselves in the main hallway. Some had winter coats, sweatshirts, hats and a few were wrapped up in blankets. Additional observations of the Secured Behavioral Unit (100 Hall), revealed temperatures in the common areas from 48.5 degrees F to 56.6 degrees F and on the 200 hall, a temperature of 61.6 degrees F was recorded. Interview at the same time with MD #06 verified the temperatures.Observation of the Secured Behavioral Unit (100 hall) on 12/17/25 at 9:40 A.M. with MD #06, revealed the main hall was 60.4 degrees F, the lounge common area at the end of the hallway was 48.5 degrees F, and the television room temperature was 56.6 degrees F. There was one portable heating unit present in the hallway near the lounge area. The residents were observed in the secure behavioral unit in coats, sweatshirts and a few wrapped in blankets. Interview at the same time with MD #06 verified the temperatures. Observation of the boiler room in the basement of the facility on 12/17/25 at 9:55 A.M. with MD #06, revealed the boiler was not in working condition. The boiler unit was permanently shut off, and the main panel was opened with exposed wires. MD #06 stated the non-functioning boiler system was linked to the main entrance of the facility which included the administration offices, Secured Behavioral Unit (100 Hall), resident's dining room, hallways leading to the resident's rooms, the chapel and a common gathering room. Interview on 12/17/25 at 1:55 P.M., the Administrator verified the boiler system in the basement was not functional and it was linked to the front portion of the facility. The ED stated that the facility addressed the lack of heat by installing Packaged Terminal Air Conditioner (PTAC) units in all the resident rooms where the residents had the option to control the temperature in their rooms; however, the facility didn't address the heat issues in the common areas where the boiler was linked. During a subsequent observation of the Secure Behavioral Unit on 12/18/25 at 9:16 A.M. with Administrator and MD #06, revealed air temperatures continued to be below 71 degrees F. A check of room air temperatures revealed a main hall temperature of 63.8 degrees F, lounge common area was 53.3 degrees F, and the television room was 59.2 degrees F. A portable heating unit was present in the rear of the hallway; however, it appeared to not be working properly. MD #06 stated he had had to keep resetting the portable unit. Interview at the same time with MD #06 and the Administrator verified the temperatures were below 71 degrees F. Observation of Resident #03's room with MD #06, revealed MD #06 recorded a temperature of 68.8 degrees F; however, the PTAC unit on the wall showed the temperature in the room was 84 degrees. MD #06 verified the discrepancy and stated the unit might need to be reset because he had to reset some of the PTAC units because they were not working correctly. Interview at the same time, Resident #03 was in his bed under a blanket and stated he had to use a 365364 Page 6 of 7 365364 12/22/2025 Garden Court Nursing and Rehabilitation Center 4911 Covenant House Drive Dayton, OH 45426
F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many blanket when he got cold. Subsequent observation of the facility on 12/18/25 at 10:10 A.M. revealed MD #06 recorded a chapel temperature of 53.7 degrees F, a dining room temperature of 51.8 degrees F and a common gathering room temperature of 54.4 degrees F. Interview with Maintenance Director #06 at the same time verified the temperatures. Subsequent interview on 12/18/25 at 11:55 A.M. the Administrator stated the hallways, and common areas were not affecting resident care, so heating those areas was not a priority. These areas included the dining room, Secured Behavioral Unit (100 Hall), chapel, common gathering room, dietary/kitchen and the front administration offices. The Administrator stated the dining room had been closed for at least two years due to the boiler that controls these areas wasn't functional. The Administrator stated the costs for a replacement rooftop boiler/ Heating and Ventilation Air Conditioning (HVAC) system would be more than $900,000 so the facility owners opted to focus on the resident rooms. Review of the facility's policy titled Room Temperature dated revised July 2020 revealed it is the policy of this procedure to maintain safe and comfortable room temperatures in all resident rooms and resident areas. Every reasonable attempt will be made to maintain room temperatures in all resident rooms between 71-81 degrees F.The deficiency represents non-compliance investigated under Master Complaint Number 2694504 and Complaint Number 2636823 365364 Page 7 of 7

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Citations

4 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0561GeneralS&S Epotential for harm

    F561 - Self-determination

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • 0921GeneralS&S Fpotential for harm

    F921 - Other Environmental Conditions

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • 0680GeneralS&S Epotential for harm

    F680 - The activities program must be directed by a qualified professional

    Ensure the activities program is directed by a qualified professional.

  • 0908GeneralS&S Epotential for harm

    F908 - Maintain all mechanical, electrical, and patient care equipment in safe

    Keep all essential equipment working safely.

FAQ · About this visit

Common questions about this visit

What happened during the December 22, 2025 survey of Trotwood Health & Rehab LLC?

This was a inspection survey of Trotwood Health & Rehab LLC on December 22, 2025. The surveyor cited 4 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Trotwood Health & Rehab LLC on December 22, 2025?

Yes, 4 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support o..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.