F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide an individualized activity plan and activities for
Resident #149. This affected one of three residents (Resident #25, Resident #107 and Resident #149)
reviewed for activities. The census was 150.
Residents Affected - Few
Findings include:
Review of the medical record revealed Resident #149 was admitted to the facility on [DATE] with diagnoses
including multiple sclerosis, unspecified visual loss and end stage renal disease with dependence on
dialysis. Review of the 5-day minimum data set (MDS) assessment dated [DATE] revealed the resident
required extensive two-person assist for bed mobility, transfers, dressing, eating and personal hygiene. The
resident was totally dependent on staff for locomotion and toilet use. The brief interview mental status
(BIMS) score of 04 indicated severe cognitive impairment.
A care plan, dated 08/09/19 and revised 08/25/19, relative to activities revealed generic interventions
including: the resident will express satisfaction with type of activities and level of activity involvement when
asked, assist with arranging community activities, arrange transportation, assure the activities the resident
attends are compatible with physical and mental capabilities, known interests and preferences. Adapted as
needed (large print, holders), and with individual needs and abilities and are age appropriate. Encourage
ongoing family involvement. Invite family to attend special events, activities, meals. Establish prior level of
activity involvement and interests by talking with the resident, caregivers, and family on admission and as
necessary. Explain the importance of social interaction, leisure activity time. Encourage participation. If
resident chooses not to attend organized activities, turn on TV or music to provide sensory stimulation.
Reassure resident that they may leave activities at any time for toileting and will be able to return to activity.
Reassure resident that they may leave activities at any time, and that they are not required to stay for entire
activity. The interventions also included Provide 1:1 bedside/in-room visits and activities if unable to attend
out of room events.
Review of the Recreation admission Assessment completed on 08/08/19 revealed it was very important for
Resident #149 to listen to choice of music and to participate in religious services or practices. The resident
had an interest in music, television and movies. Resident #149 needed one-to-one visits and conversation.
Interview on 09/24/19 at 8:32 A.M. with Resident #149 revealed because she was blind there were no
activities for her. She was not interested in group activities. Resident #149 did not know if there were any
audio books available at the facility, but she might be interested in those. The resident could not think of any
other activities she would enjoy.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365381
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365381
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wickliffe Country Place
1919 Bishop Rd
Wickliffe, OH 44092
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #149's activity participation records for August and September 2019 revealed in August
there was one notation indicating a one-on-one activity on 08/15/19. However, the resident had been in the
hospital from [DATE] through 08/22/19 and from 08/28/19 through 09/03/19. In September the activity
participation records log revealed the resident had three room visits, watched television (resident was blind)
and was offered an independent activity four times (09/12/19, 09/21/19, 09/23/19 and 09/24/19) which the
resident refused. There was no indication of what length of time the room visits had lasted or what
independent activity had been offered.
Interview on 09/26/19 at 12:16 P. M. with Activities Assistant (AA) #801 revealed she had a short
conversation a couple weeks ago with Resident #149. The resident had wanted to remain in her room and
wanted the television on.
Interview on 09/26/19 at 12:46 P.M. with AA #801 revealed for residents who preferred to stay in their rooms
they read them the news, had short conversations about news or what was on the television, they could do
the resident ' s nails if the resident wanted them to. The facility had items that could be felt for different
textures and shapes. Resident #149 didn't care for that much. To her knowledge they did not have audio
books.
Interview on 09/26/19 at 12:53 P.M. with AA #802 and the administrator verified the activity log was
accurate and that that the activities documented were what had been offered to Resident #149.
Interview on 09/26/19 at 3:23 P.M. with Activity Director #803 revealed she had started as activity director
this week and had not worked with Resident #149. Activity Director #803 stated she went in to talk with
Resident #149 today and asked Resident #149 about music therapy or audio books. The resident stated
she did not like the person who came in for music therapy and she did not want him to visit again. The
resident said she might be interested in audio books. Activities Director #803 stated she was trying to think
of other things the resident might enjoy. She would be bringing new activities to the facility. The facility did
not have audio books but Activity Director #803 indicated they should be able to get some on loan from the
library.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365381
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365381
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wickliffe Country Place
1919 Bishop Rd
Wickliffe, OH 44092
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview, and record review the facility failed to ensure mechanical soft meat was
prepared to the appropriate consistency. This had the potential to affect 36 of 36 residents who received
mechanical soft diets (Residents #102, #40, #202, #21, #71, #76, #41, #89, #87, #68, #91, #75, #70, #109,
#20, #11, #150, #143, #33, #83, #57, #47, #122, #14, #43, #154, #8, #53, #121, #51, #101, #131, #208,
#4, #38, #206) and 36 of 148 residents who ate meals prepared in the kitchen. Residents #136 and #17
received nothing by mouth.
Findings include:
Observation on 09/24/19 from 4:30 P.M. to 4:35 P.M. of tray line with Dietary [NAME] (DC) #806 revealed
the mechanical soft meat appeared to be chopped chicken roast. Review of the menu extension sheet
revealed the chicken roast should have been ground. DC #806 stated the chicken came chopped up and he
just chopped it up more with a spoon. At this time Dietary Manager (DM) #804 verified on the menu
extension the chicken roast should be ground.
Interview on 09/24/19 at 4:45 P.M. with Registered Dietitian (RD) #805 confirmed the menu extension
sheets indicated the chicken roast should be ground for the mechanical soft diets. During observation and
interview at this time RD #805 stated the chopped chicken was a little chunky and asked DC #806 if he ran
it through the Robocoup (food processor). DC #806 replied, no. RD #805 then asked DC #806 to run the
chopped chicken through Robocoup.
Review of a list provided by the facility revealed Residents #102, #40, #202, #21, #71, #76, #41, #89, #87,
#68, #91, #75, #70, #109, #20, #11, #150, #143, #33, #83, #57, #47, #122, #14, #43, #154, #8, #53, #121,
#51, #101, #131, #208, #4, #38, #206 were ordered mechanical soft diets.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365381
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365381
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wickliffe Country Place
1919 Bishop Rd
Wickliffe, OH 44092
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, record review, and interview the facility failed to maintain the nursing unit
refrigerators and microwaves in a clean and sanitary condition. This had the potential to affect all residents
except Residents #136 and #17, who received nothing by mouth.
Findings include:
Observations of the nursing unit refrigerators on 09/23/19 from 9:40 A.M. to 10:00 A.M. with Food Service
Director (FSD) #500 revealed the A wing nursing unit freezer had various spills. The B wing nursing unit
refrigerator contained a small green bowl with a white plastic lid with no label or date, a carton of nectar
thickened cranberry juice without a top and handwritten date of 9/15 on the side of the container. Both the
freezer and refrigerator had various food spills. The C wing nursing unit refrigerator had a clear plastic
container of what appeared to be apple juice without a lid, label, or date. The D wing nursing unit freezer
had a brown colored splatter on the back wall of freezer and on the bottom shelf. The refrigerator also had
other various food splatters. The E wing nursing unit microwave had a large dried brownish-tannish spill that
covered the microwave plate. The refrigerator had a moderate amount of a whitish food splatter on the
inside wall and various food splatters and debris where the shelves lay in place in the refrigerator.
Interview on 09/23/19 from 9:40 A.M. to 10:00 A.M. with FSD #500 confirmed the above findings.
Review of the facility policy titled Food in Nutrition Pantry Cooler revised 09/18/18 revealed nutrition coolers
were used to hold always available items, food brought in from outside of the community, thickened liquids
and supplements. All items were to be properly dated, labeled, and discarded. Thickened liquids would be
dated when opened and discarded per manufacturer's recommendation within seven days of opening.
Housekeeping was to clean the nutrition pantry coolers weekly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365381
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365381
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wickliffe Country Place
1919 Bishop Rd
Wickliffe, OH 44092
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview the facility failed to use alcohol-based hand sanitizer within
dispensers mounted in resident rooms and resident care areas throughout the facility, ensure contact
precautions were maintained, and ensure contaminated dressings were handled in a manner to prevent the
spread of infection. This had the potential to affect all 150 residents residing within the facility.
Residents Affected - Many
Findings include:
1. During tour of medication storage rooms on 09/24/19 between 2:29 P.M. and 2:57 P.M., five hand
sanitizer dispensers were observed mounted within resident care areas outside the medication storage
rooms, and were observed to contain hand sanitizer gel labeled no alcohol.
Review of Centers for Disease Control Guidelines for Healthcare Providers for Hand Hygiene, located at
https://www.cdc.gov/handhygiene/providers/index.html, last reviewed 04/29/19, revealed alcohol-based
hand sanitizers are the most effective products for reducing the number of germs on the hands of
healthcare providers, and alcohol-based hand sanitizers are the preferred method for cleaning your hands
in most clinical situations.
Review of facility policy entitled Engineering and Work Practice Controls, undated, revealed at this facility,
handwashing facilities are located in resident rooms, medication rooms, utility rooms, shower rooms and
other areas where exposure to blood or other potentially infectious materials may occur, and alcohol hand
sanitizer is available for employee use in areas where immediate access to handwashing facilities is not
feasible.
Interview on 09/25/19 at 10:50 A.M. with Housekeeping Supervisor (HS) #800 revealed 109 hand sanitizer
dispensers were located throughout the facility, one in each resident room and additionally in other resident
care areas. HS #800 further verified each dispenser contained non-alcohol based hand sanitizer, and the
facility orders non-alcohol based hand sanitizer gel for each dispenser.
2. Record review of Resident #96 revealed an admission date of 06/25/19. Diagnoses included retention of
urine unspecified, hypertension, and gout. Review of the quarterly Minimum Data Set (MDS) assessment
dated [DATE] revealed Resident #96 was cognitively intact, required extensive assistance of two staff for
bed mobility, transfers, and toilet use, and was frequently incontinent of bowel.
Review of the care plan revised on 09/10/19 for Clostridium difficile (C. diff) revealed interventions included
contact precautions related to C. diff to post See Nurse Before Entering sign on door, provide personal
blood pressure cuff, stethoscope, and thermometer, wear gloves, mask, and gown as needed, and wash
hands when touching environment and with direct patient care.
Observation on 09/23/19 3:05 P.M. of Resident #96's room door revealed a yellow, plastic bag with slots
that contained yellow gowns, mask, other miscellaneous disposable items. To the left on the door frame
was a small sign that read contact precautions. At this time knocked and was allowed to enter room by
Resident #96. Interview at this time with Resident #96 revealed he was on contact precautions for C. diff.
Observation on 09/25/19 at 10:53 A.M. revealed the call light outside of Resident #96's room was on. At this
time State Tested Nurse Aide (STNA) #809 knocked on door and entered, leaving the door
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365381
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365381
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Wickliffe Country Place
1919 Bishop Rd
Wickliffe, OH 44092
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
open, without wearing a gown or gloves. Continued observations revealed while in the room STNA #809
took a gray container from Resident #96's tray table, went into the resident's bathroom, and water was
heard running. STNA #809 then left Resident #96's room. At this time observation revealed staff wearing
gray scrubs enter Resident #96's room without putting on a gown or gloves. STNA #808 grabbed a gown
from the yellow plastic slotted bag hanging on door, knocked and told the staff in gray scrubs he needed to
put on a gown. STNA #808 then handed the staff in the gray scrubs the yellow gown.
Interview on 09/25/19 at 10:56 A.M. with STNA #808 revealed the staff in gray scrubs was the podiatrist, an
outside contracted staff. STNA #808 stated that the podiatrist was wearing a gown now.
Interview on 09/25/19 at 10:57 A.M. with STNA #809 confirmed she did not have on a gown or gloves when
she entered Resident #96's room. STNA #809 stated she went in to answer the call light and threw away a
cup for the resident. STNA #809 stated she washed her hands after. STNA #809 stated for residents in
contact precautions she was to wear a gown and glove if doing patient care.
Interview on 09/26/19 at 12:50 P.M. with Licensed Practical Nurse (LPN) #807 revealed as part of the
infection control practice staff should be putting on a gown and gloves prior to entering an isolation room,
which included outside contractors such as the podiatrist.
Review of facility's undated policy titled Contact Precautions, revealed wear clean gloves when entering the
resident's room or unit if a multi-bed room. Wear a gown when entering resident area if you anticipate that
you will have substantial contact with the resident, resident items, or environmental surfaces or if the
resident is incontinent.
3. Record review for Resident #20 revealed he had a right foot wound that required daily padding, wrapping
with Kerlix and an ACE wrap. During an observation on 09/23/18 at 2:44 P.M., Licensed Practical
Nurse(LPN) #811 removed the contaminated dressing materials from Resident #20's legs and placed them
on the bed and personal blanket of Resident #4, Resident #20's roommate. During an interview with LPN
#811 she verified that she had placed soiled dressing materials from Resident #20 onto the blanket on
Resident #4's bed without any type of barrier.
During an interview with the Administrator on 09/26/19 at 10:16 A.M., she was informed that LPN #811 had
placed contaminated dressing materials from Resident #20 onto the bed of Resident #4. During a follow up
interview with the Administrator, she indicated that Resident #4's showers days were Monday and Thursday
and that his bed had been stripped and linens replaced on Monday, 09/23/19.
Review of the facility's undated infection control policy indicated the facility has developed and maintains an
infection control program that provides a safe, sanitary and comfortable environment to help prevent the
development and transmission of infection.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365381
If continuation sheet
Page 6 of 6