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Inspection visit

Health inspection

WICKLIFFE COUNTRY PLACECMS #3653812 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0660 Plan the resident's discharge to meet the resident's goals and needs. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed ensure Resident #110 was appropriately discharged and failed to ensure Resident #110's durable medical equipment (DME) was delivered timely upon discharge. This finding affected one (Resident #110) of three residents reviewed for discharges. Residents Affected - Few Findings include: Review of Resident #110's medical record revealed he was admitted on [DATE] and discharged on 06/27/23 with diagnoses including encounter for other orthopedic aftercare, charcot's joint right ankle and foot and diabetes. Review of Resident #110's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he exhibited intact cognition. Review of Resident #110's Clinical Utilization Review form from the insurance company dated 06/26/23 at 12:00 P.M. stated the last covered day was 06/22/23 and clinical information was requested and due on 06/23/23. Review of Resident #110's social worker progress note dated 06/27/23 at 4:19 P.M. indicated he was discharged home with home health care (HHC). Upon discharge home, Resident #110 needed a hospital bed, commode and wheelchair. Interview on 07/10/23 at 10:41 A.M. with Licensed Social Worker #905 indicated on 06/26/23 she received an email which stated Resident #110 was cut from therapy services on 06/22/23. She stated when she received the email, she immediately started sending out referrals for home care which included skilled physical therapy (PT) and occupational therapy (OT) and she sent in a referral for durable medical equipment (DME) including a bariatric wheelchair, commode and hospital bed. She stated the DME was to be delivered on 06/30/23 and she was unable to find a HHC provider for PT and OT and she notified the resident. Interview on 07/10/23 at 11:29 A.M. with Resident #110 indicated he did not receive his DME equipment until 07/03/23 and he felt his HHC was not setup satisfactorily. Interview on 07/10/23 at 11:36 A.M. with the Medical Supply #980 indicated the facility sent over a referral for DME equipment but it required additional information. Interview on 07/10/23 at 1:30 P.M. with Insurance #982 with the Administrator, the Director of Nursing (DON) and Admissions Director #841 in attendance revealed Resident #110 was not issued a cut (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 365381 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365381 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/11/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Wickliffe Country Place 1919 Bishop Rd Wickliffe, OH 44092 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few letter from the insurance company. Insurance #982 stated the Clinical Review Form dated 06/26/23 was a request for additional information and the date generated on the form was automatic and not the actual date of discontinuation of therapy services. Insurance #982 stated Resident #110's therapy did not end until the insurance company received Resident #110's Discharge Summary form from the facility. Insurance #982 also stated Resident #110 could have stayed in the facility for custodial care which included wound care and the insurance company would paid for the stay. She clarified no staff members called her to ask about the cut letter or ask for information regarding Resident #110's payment for therapy services. Interview on 07/10/23 at 3:30 P.M. with Medical Supply #984 indicated she received the consult for Resident #110's DME equipment on 06/27/23 but needed more information. Medical Supply #984 stated she called the facility on 06/27/23 and left a message on Licensed Social Worker (LSW) #905's email regarding the extra information required. Medical Supply #984 confirmed she did not receive the additional information until Friday 06/30/23 and the DME equipment was delivered the next business day which was Monday 07/03/23. Review of the Resident Transfer and Discharge Policy dated 11/13/19 indicated the interdisciplinary team (IDT) would provide the resident with appropriate preparation prior to discharge to ensure a safe and orderly discharge in accordance wit the facility Discharge Planning Policy. This deficiency represents non-compliance investigated under Complaint Number OH00144278. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365381 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365381 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/11/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Wickliffe Country Place 1919 Bishop Rd Wickliffe, OH 44092 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure Resident #58's diazepam anti-anxiety medication was reordered and available for resident use and the facility failed to accurately document the administration or refusal of Resident #58's anti-anxiety medication administration. This finding affected one (Resident #58) of four residents reviewed for medication administration. Findings include: Review of Resident #58's medical record revealed she was admitted to the facility on [DATE] with diagnoses including anxiety disorder, hypothyroidism and diabetes. Review of Resident #58's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she exhibited intact cognition. Review of Resident #58's physician orders revealed an order dated 03/20/23 for diazepam anti-anxiety medication 10 mg (milligrams) administer one tablet by mouth twice daily. Review of Resident #58's administration records (MARS) from 06/01/23 to 07/10/23 revealed the diazepam anti-anxiety medication was due at 6:30 A.M. and 6:30 P.M. The MARS from 06/01/23 to 07/10/23 for the 6:30 A.M. shift revealed nursing staff documented the resident refused the anti-anxiety medication on 06/02/23, 06/03/23, 06/04/23, 06/05/23, 06/06/23, 06/07/23, 06/10/23, 06/13/23, 06/17/23, 06/18/23, 06/21/23, 06/22/23, 06/23/23, 06/24/23, 06/26/23, 06/27/23, 06/29/23, 07/02/23, 07/03/23, 07/05/23, 07/06/23, 07/08/23 and 07/09/23. The MARS from 06/01/23 to 07/10/23 for the 6:30 P.M. shift revealed nursing staff documented the resident refused the anti-anxiety medication on 06/01/23, 06/02/23, 06/06/23, 06/07/23, 06/08/23, 06/12/23, 06/14/23, 06/15/23, 06/16/23, 06/17/23, 06/18/23, 06/19/23, 06/21/23, 06/22/23, 06/23/23, 06/24/23, 06/25/23, 06/26/23, 06/27/23, 06/28/23 and 07/02/23. Staff also documented the anti-anxiety medication was administered on 07/05/23. Review of Resident #58's medical record revealed no evidence the physician was notified of the resident's medications being persistently refused or the medication not being available for administration. Interview on 07/10/23 at 1:49 P.M. with the Director of Nursing (DON) confirmed Resident #58 had not received the diazepam anti-anxiety medication since 05/28/23 because the physician did not clarify the order. The DON also confirmed Resident #58's diazepam anti-anxiety medication was not administered or refused because it was unavailable and staff were documenting in Resident #58's medical record on multiple dates that she refused the anti-anxiety medication. Review of the undated Administration Procedures for all Medications policy indicated to notify the physician of persistent refusals, held medications and suspected drug interactions. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365381 If continuation sheet Page 3 of 3

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0660GeneralS&S Dpotential for harm

    F660 - Quality of life

    Plan the resident's discharge to meet the resident's goals and needs.

FAQ · About this visit

Common questions about this visit

What happened during the July 11, 2023 survey of WICKLIFFE COUNTRY PLACE?

This was a inspection survey of WICKLIFFE COUNTRY PLACE on July 11, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WICKLIFFE COUNTRY PLACE on July 11, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.