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Inspection visit

Inspection

FRANKLIN PLAZA EXTENDED CARECMS #36538812 citations on this visit
12 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 12 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to provide reasonable accommodations during meals for Resident #128 with visual impairments and failed to provide appropriate length beds for Resident's #5 and #140. This affected three (Resident's #128, #5 and #140) of eight residents reviewed for reasonable accommodation of needs. The facility census was 169. Residents Affected - Few Findings include: 1. Review of the medical record revealed Resident #128 was admitted to the facility on [DATE] with diagnoses including legal blindness, as defined in United States of America and primary open-angle glaucoma, bilateral, indeterminate stage. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #128 had intact cognition and required supervision for eating. Review of the plan of care dated 06/10/20 revealed Resident #128 had impaired visual function related to blindness in right and left eye. Interventions included to adapt environment to the residents individual needs to ensure the resident could recognize objects/own environment. Interview on 07/25/22 at 10:15 A.M., Resident #128 stated he had difficulty consuming foods that were placed on a flat plate like spaghetti and rice. Resident #128 stated items like that slid off the plate. Observations and interview on 07/25/22 at 12:51 P.M., Nurse Aide Trainee (NAT) #735 was observed placing Resident #128's tray down on the table in front of the resident. NAT #735 did not indicate what/where the items were on the tray. Resident #128 scanned the tray with both hands feeling for food and drinks. Interview immediately after observation, NAT #735 provided little input related to policy and procedures related to adaptive ware and/or informing the resident of items on the tray. Interview on 07/27/22 at 10:00 A.M., Occupational Therapist (OT) #755 stated Resident #128 was referred to occupational therapy and an evaluation was completed on 07/25/22. OT #755 indicated the goal for Resident #128 would be to safely perform self-feeding tasks with independence with use of divided plate/scoop bowl/adaptive equipment as needed. Review of the staff training dated 07/25/22 revealed staff received training including how to set-up trays, explaining where food items were located on the tray and assisting with removing lids and/or cutting up food. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 365388 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365388 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Franklin Plaza Extended Care 3600 Franklin Boulevard Cleveland, OH 44113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558 Level of Harm - Minimal harm or potential for actual harm 2. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnosis including hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #5 had impaired cognition and required extensive assistance for bed mobility, transfers, and toilet use. Residents Affected - Few Review of the medical record revealed Resident #140 was admitted to the facility on [DATE] with diagnosis including vascular dementia with behavioral disturbances and history of falls. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #140 had impaired cognition and required extensive assistance for bed mobility and was dependent for transfers. Observations on 07/25/22 at 11:30 A.M. and 11:45 A.M. of Resident's #5 and #140 revealed both residents lying on their backs in bed. Both residents' feet were flat against the foot board with bent knees. Interviews with Resident's #5 and #140 during the observation revealed the beds were too short and they were unable to extend their legs completely. Both residents stated the beds were uncomfortable due to not being able to extend their legs completely. Observations and interview on 07/25/22 at 12:17 P.M. Licensed Practical Nurse (LPN) #679 observed the beds of Resident's #5 and #140 and verified the residents were not able to extend their legs completely. Interview on 07/26/22 at 4:48 P.M., the Director of Nursing (DON) stated maintenance observed the beds and were adjusting the beds. Interview on 07/27/22 at 9:30 A.M., the DON stated Resident #5 was assessed by the occupational therapist for positioning. The DON stated maintenance staff pulled out the extension frame on Resident #140's bed providing more room. This deficiency substantiates Complaint Number OH00134457. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365388 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365388 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Franklin Plaza Extended Care 3600 Franklin Boulevard Cleveland, OH 44113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695 Provide safe and appropriate respiratory care for a resident when needed. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interview the facility failed to date and/or change supplemental oxygen tubing in a timely manner. This affected two (Resident's #27 and #38) of 12 residents reviewed for oxygen therapy. The facility census was 169. Residents Affected - Few Findings Included: Review of the medical record revealed Resident #27 was admitted to the facility on [DATE] with diagnoses including unspecified dementia and chronic obstructive pulmonary disease. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #27 had intact cognition. Review of physician order dated 04/13/22 revealed Resident #27 was to receive supplemental oxygen via nasal cannula every shift for shortness of breath. Review of the medical record revealed Resident #38 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease and encephalopathy, unspecified. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #38 had intact cognition. Review of the physician order dated 04/13/22 revealed Resident #38 was to receive supplemental oxygen via nasal cannula every shift for shortness of breath. Observations on 07/25/22 from 10:20 A.M. to 10:36 A.M. revealed oxygen tubing for Resident's #27 and #38 were note dated. Both residents were unaware of when the tubing was last changed. Observations and interview on 07/25/22 at 10:41 A.M., Licensed Practical Nurse (LPN) #679 verified the oxygen tubing for Resident's #27 and #38 was not dated. LPN# 679 had little knowledge of policy and procedures for maintaining oxygen tubing. Interview on 07/25/22 at 3:22 P.M., the Director of Nursing (DON) stated all oxygen tubing should be changed and dated every Thursday. The DON stated she would immediately provide training for staff. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365388 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365388 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Franklin Plaza Extended Care 3600 Franklin Boulevard Cleveland, OH 44113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Based on observations, interviews, and record reviews the facility failed to date opened insulin vials to ensure purity and potency. This affected four (Resident's #1, #41, #80 and #122) of 29 residents reviewed for insulins. The facility census was 169. Findings include: Review of the medical record for Resident #1 revealed an admission date of 02/12/22 with diagnosis including diabetes mellitus. Review of the physician's orders revealed an order dated 07/26/22 for Lantus Solostar solution pen. Review of the medical record for Resident #41 revealed an admission date of 05/02/22 with diagnosis including type two diabetes mellitus. Review of the physician's orders revealed an order dated 07/05/22 for a Basaglar KwikPen and an order dated 07/17/22 for NovoLog solution. Review of the medical record for Resident #80 revealed an admission date of 11/23/20 with diagnosis including type two diabetes mellitus. Review of physician's orders revealed an order dated 11/23/20 for a Lantus Solostar solution pen. Review of medical record for Resident #122 revealed an admission date of 06/22/22 with diagnosis including type two diabetes mellitus. Review of the physician's orders revealed an order dated for a Lantus Solostar solution pen. Observation of the medication cart on 07/28/22 at 9:15 A.M. revealed opened insulin vial and a KwikPen not dated for Resident #41. Further observations revealed an opened KwikPen for Resident #80. Interview during the observation, LPN #671 verified the opened vial and pens were not dated. Observation of the medication cart on 07/28/22 at 9:28 A.M. revealed an opened insulin vial not dated for Resident #122. Interview during the observation, LPN #675 verified that the opened vial was not dated. Observation of the medication cart on 07/28/22 at 9:33 A.M. revealed a KwikPen of Lantus for Resident #1 that was not dated. Interview during the observation, LPN #601 verified the pen was not dated. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365388 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365388 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/02/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Franklin Plaza Extended Care 3600 Franklin Boulevard Cleveland, OH 44113 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to maintain infection control standards when serving food. This affected one (Resident #20) of 20 residents observed for dining. The facility census was 169. Findings include: Review of the medical record revealed Resident #20 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease, monoplegia of upper limb, and cerebrovascular disease affecting unspecified side. Observations on 07/25/22 at 12:46 P.M., Nurse Aide Trainee (NAT) #735 was observed handling Resident #20's ham sandwich with bare hands. Interview immediately after the observation, NAT #735 verified touching the sandwich with her bare hands. Interview on 07/26/22 at 5:00 P.M., the Director of Nursing (DON) stated staff should be wearing gloves when touching food. Interview on 07/27/22 at 11:20 A.M., the DON stated staff received training related to hand hygiene during tray pass. Review of training signature sheet verified the training was completed. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365388 If continuation sheet Page 5 of 5

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Citations

12 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0211GeneralS&S Fpotential for harm

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

  • 0222GeneralS&S Epotential for harm

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

  • 0223GeneralS&S Fpotential for harm

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

  • 0324GeneralS&S Epotential for harm

    Provide properly protected cooking facilities.

  • 0345GeneralS&S Fpotential for harm

    Have approved installation, maintenance and testing program for fire alarm systems.

  • 0353GeneralS&S Fpotential for harm

    Inspect, test, and maintain automatic sprinkler systems.

  • 0355GeneralS&S Epotential for harm

    Properly select, install, inspect, or maintain portable fire extinguishes.

  • 0372GeneralS&S Fpotential for harm

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

  • 0761GeneralS&S Dpotential for harm

    F761 - Labeling of Drugs and Biologicals

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0558GeneralS&S Dpotential for harm

    F558 - The right to reside and receive services in the facility with reasonable

    Reasonably accommodate the needs and preferences of each resident.

  • 0695GeneralS&S Dpotential for harm

    F695 - Respiratory care, including tracheostomy care and tracheal suctioning

    Provide safe and appropriate respiratory care for a resident when needed.

  • 0812GeneralS&S Dpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the August 2, 2022 survey of FRANKLIN PLAZA EXTENDED CARE?

This was a inspection survey of FRANKLIN PLAZA EXTENDED CARE on August 2, 2022. The surveyor cited 12 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at FRANKLIN PLAZA EXTENDED CARE on August 2, 2022?

Yes, 12 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Keep aisles, corridors, and exits free of obstruction in case of emergency."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.