F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interviews, review of diet spreadsheets, and review of facility policy, the facility failed
to ensure residents on a controlled carbohydrate diet (CCD) diet with regular or mechanically altered
consistency, liberalized renal diet with a regular or mechanically altered consistency, or a renal diet with a
regular or mechanically altered consistency received the appropriate food items at meals. This affected 44
residents (#5, #7, #8, #16, #23, #24, #26, #30, #49, #51, #54, #56, #59, #61, #66, #70, #71, #72, #78, #80,
#83, #85, #88, #91, #92, #93, #99, #101, #105, #108, #110, #112, #121, #125, #127, #130, #132, #139,
#142, #143, #149, #151, #153, #156) the facility identified as being on a CCD with regular or mech soft
consistency, two residents (#24, #109) the facility identified as being on a liberal renal diet with regular or
mechanically altered consistency, and four residents (#65, #70, #84, and #87) the facility identified as being
on a renal diet with regular or mechanically altered consistency out of 158 residents receiving meals from
the kitchen. The facility identified four residents (#41, #116, #147 and #161) who did not eat by mouth. The
facility census was 162.Findings include:Review of the facility's week three diet spread sheet for Monday
day 16 of the four-week cycle menu (07/07/25) revealed for lunch the regular diets were to receive three
ounces of herb roasted pork loin, one four-ounce spoodle (a type serving utensil) of candied sweet
potatoes, and one four-ounce spoodle of buttered cabbage. Residents on a CCD diet were to receive one
four-ounce spoodle of sweet potatoes instead of the candied sweet potatoes. Residents on a renal diet
were to receive one four-ounce spoodle of unsalted buttered noodles instead of the candied sweet
potatoes, and residents on a liberal renal diet were to receive one four-ounce spoodle of buttered noodles
instead of the candied sweet potatoes. Observations on 07/10/25 of the kitchen tray line from 11:22 A.M.
until 12:58 P.M. revealed on the steam table there was a large pan of sliced pork loin, a large pan of
candied sweet potatoes, and a large pan of buttered cabbage. There were smaller pans of mechanical soft
pork loin, pureed pork loin, pureed cabbage, and pureed sweet potatoes. There was no observation of any
buttered noodles or plain sweet potatoes on the steam table. Interview with Dietary [NAME] #412 during the
tray line process revealed when she had made the sweet potatoes and had added brown sugar. She stated
all diets with regular or mechanically consistency were receiving the same food items for the meal except
the mechanical soft diet would receive ground pork loin. Observation of the tray line from start to finish
revealed everyone on a regular or mechanically altered diet had received the 3 ounces pork loin, one
four-ounce spoodle of candied sweet potatoes, and one four ounce spoodle of buttered cabbage except the
mechanical soft diets received one #8 (four ounce) scoop of ground pork loin. There were several residents
who were served grilled cheese, hamburgers, chicken breast or mashed potatoes due to a dislike. There
was no observation of any spreadsheets in sight of the tray line. Interview with Dietary Manager (DM) #487
on 07/07/25 at 12:56 P.M. revealed spread sheets were kept in the back of the Cook's Book. Observation at
the time of interview of binder labeled Cook's Book,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
365388
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
which was sitting on the windowsill to the left of the steam table, revealed there were no spread sheets in
the book. DM #487 confirmed at the time of observation there were no spread sheets in the book and went
on to state I print them out daily and they were on my desk.Review of the week three's facility diet spread
sheet for Mondays lunch on 07/07/25 at 1:07 P.M. and interview with DM #487 revealed the dietary
manager confirmed the residents on a CCD regular or mechanical soft diet should have received regular
sweet potatoes instead of candied sweet potatoes and the residents on either a liberal renal or renal
regular or mechanical soft diet should have received buttered noodles instead of the candied sweet
potatoes. When asked why the spread sheet hadn't been followed for the CCD, Liberal Renal or Renal
diets, DM #487 replied that the facility usually had pretty liberal diets, and she hadn't double checked to
ensure everyone was receiving the appropriate items for the diet. Interview on 07/08/25 at 3:15 P.M. with
Dietitian #457 confirmed the dietary spread sheets should have been followed for lunch on
07/07/25.Review of the facility's undated policy Menu and Guidelines revealed there was nothing in the
policy regarding following spreadsheets. This deficiency represents non-compliance investigated under
Complaint Number OH00164551.
Event ID:
Facility ID:
365388
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure palatable meals were
served to the residents. This affected two residents (#112 and #129) out of three residents reviewed for
food/nutrition. The facility census was 162.Findings include: 1.Review of the medical record for Resident
#112 revealed an admission date of 03/04/25. Diagnoses included type two diabetes mellitus, injury of
head, hypertension (high blood pressure), and adult failure to thrive. Review of physician orders revealed an
order dated 03/10/25 for CCD (carbohydrate controlled diet), regular Texture, thin liquids. Review of
quarterly Minimum Data Set (MDS) 3.0 assessment, dated 06/11/25, revealed Resident #112 was
cognitively intact, had no significant weight changes, and was prescribed a therapeutic diet. Review of
Resident #112's care plan, dated 03/10/25, revealed the resident had altered nutritional status related to
diabetes mellitus and hypertension. Interventions included diet per physician order.Further review of
Resident #112's medical record revealed a progress note dated 04/04/25 where it was noted Resident
#112 was complaining about the amount of salt in the food coming from the kitchen. An interview on
06/30/25 at 10:08 A.M. with Resident #112 revealed she stated the food was so salty and it lacked appeal
due to how much salt was in the food. 2. Review of the medical record for Resident #129 revealed an
admission date of 02/21/25. Diagnoses included end stage renal disease (ESRD), hypertensive heart and
chronic kidney disease with heart failure, congestive heart failure, dependence on renal disease, localized
edema, and personal history of sudden cardiac arrest. Review of Resident #129's physician orders
revealed an order dated 03/11/25 for a renal diet, regular texture, thin liquids. Review of the quarterly MDS
3.0 assessment, dated 06/06/25, revealed Resident #129 was moderately impaired cognitively, required
setup or clean up assistance for eating, had no significant weight changes, and was on a therapeutic diet.
Review of the care plan, dated 02/27/25, revealed Resident #129 had altered nutrition as evidenced by
ESRD and needing hemodialysis, heart disease, and fluctuating weights. Interventions included diet per
dietitian recommendation and physician order; encourage adequate meal intakes; monitor and record
resident's intake of foods/fluids after each meal; monitor post-dialysis weights monthly or as needed; report
weight loss/gain or more to the physician and dietitian; and visit at meal rounds. In an interview with
Resident #129's spouse on 06/30/25 at 11:54 A.M. revealed Resident #129 had expressed to him that the
food was too salty and she was concerned about it being too salty. 3. Review of week three day 16
(07/07/25) of the facility's menu revealed for lunch herb roasted pork, candied sweet potatoes, and buttered
cabbage was to be served. Review of the recipe for buttered cabbage for 161 servings, revealed after the
cabbage was cooked in water until fork tender, the cabbage was to be drained and one pound and ten
ounces of margarine and one tablespoon and one fourth teaspoon salt if iodized was to be added to the
cooked cabbage. There was no indication seasoned salt should have been added in addition to the iodized
salt. Review of recipe for herb roasted pork loin for 161 servings revealed in a bowl three fourths of a cup of
mince garlic, three fourths of a cup of basil leaves, six tablespoons and one teaspoon of dried thyme, three
fourths of a cup of crushed rosemary, six tablespoons and one teaspoon of salt, and six tablespoons and
one teaspoon of black pepper was to be mixed into one quart and one cup of vegetable oil. The marinade
was to be rubbed over the entire surface of the pork loins and then roasted until the internal temperature
reached 145 degrees F for four minutes and then sliced into serving portion. There was no indication brown
gravy should have been added to the herb pork loin. Observation on 07/07/25 between 11:22 A.M. and
12:58 A.M. revealed on the steam table there was a large container of pork loin with gravy on it, candied
sweet potatoes, and buttered cabbage, and there were smaller containers of ground pork with gravy,
pureed pork, pureed candied sweet potatoes, and pureed
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365388
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
cabbage. There was one five pound container of seasoned salt sitting on the stainless counter to the side of
the steam table. Interview on 07/07/25 with Dietary [NAME] #412 during tray line observation between
11:22 A.M. to 12:58 A.M. revealed she had made the items for the lunch meal. She stated she had added
seasoned salt and brown gravy to the pork loin, had added brown sugar, cinnamon, butter, garlic powder,
onion powder, seasoned salt, and black pepper to the sweet potatoes, and had added seasoned salt, garlic
powder, onion powder, iodized salt, and butter to the cabbage. She stated she usually added either
seasoned salt or iodized salt or both to the food items so the items would have a taste. She stated she
hadn't followed any recipes for items for lunch that day since she knew how to make those items. Dietary
[NAME] #412 stated recipes for meals items were located in the Cook's book. Observation on 07/07/25 at
12:56 P.M. of the binder labeled Cook's Book located on the window sill to the left of the steam table
revealed there were no recipes in the binder. Interview at the time of observation with Dietary Manager
(DM) #487 confirmed there were no recipes in the binder. She stated she usually put the recipes in the
binder weekly, but she hadn't put any recipes in the binder for that week. Observation on 07/07/25 at 12:50
P.M. revealed the last food cart was being loaded with resident meal trays and a test tray was requested for
that cart. At 12:57 P.M. a test tray was plated and left the kitchen at 12:58 P.M. At 1:00 P.M. the food cart
was delivered to the two East unit and by 1:07 P.M. the last tray had been served. DM#487 at 1:08 P.M. took
the test tray out of the covered food cart and took the test tray to the counter at the nurse's station. Using a
facility thermometer DM #487 took the temperature of the food items. The pork loin was tender, tasted
warm but tasted heavily salted to the point the salt flavor was the prominent flavor. The pork loin was served
with brown gravy on it and was 121 degrees Fahrenheit (F). The candied sweet potatoes had a nice sweet
flavor and tasted warm. The candied sweet potatoes were 161 degrees F. The cabbage tasted warm but
also tasted heavily salted. The cabbage was 156 degrees F. After DM #487 had taken the temperature of all
the test tray items, she then tasted the pork loin, cabbage, and candied sweet potatoes. DM487 #
confirmed both the pork loin and cabbage were salty and gravy had been put on the pork loin and it should
not have had gravy. An interview on 07/08/25 at 3:15 P.M. with Dietitian #457 confirmed recipes should
have been followed as written and no extra seasonings should be added if it was not on the recipe. Review
of the facility's undated policy Menu and Guidelines revealed there was nothing in the policy regarding
following recipes as written. This deficiency represents non-compliance investigated under Complaint
Number OH000165404.
Event ID:
Facility ID:
365388
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure appropriate infection control techniques
were used for residents on enhanced barrier precautions. This affected two residents (#14 and #147) of two
observed for infection control precautions. The facility census was 162.Findings include:1. Review of
Resident #14's medical records revealed an admission date of 06/09/22. Diagnoses included cerebral
palsy, tracheostomy and gastrostomy.Review of the Minimum Data Set (MDS) 3.0 assessment dated
[DATE] revealed Resident #14 had no cognition score due to being rarely understood. Resident #14 was
dependent for eating, toileting and personal hygiene. Review of the care plan dated 05/20/25 revealed
Resident #14 required Enhanced Barrier Precautions (EBP) related to feeding tube and tracheostomy.
Interventions included utilize gown and gloves during high contact care that included care of feeding tube
and/or trach.Review of current physician orders for July 2025 revealed Resident #14 was on EBP and the
use of gown and gloves were required for high contact care.2. Review of Resident #147's medical records
revealed an admission date of 10/16/24. Diagnoses included tracheostomy and gastrostomy.Review of the
MDS 3.0 assessment dated [DATE] revealed Resident #147 had no cognition score due to being rarely
understood. Resident #147 was dependent for eating, toileting and personal hygiene. Review of the care
plan dated 04/26/25 revealed Resident #147 required Enhanced Barrier Precautions (EBP) related to
feeding tube and tracheostomy. Interventions included utilize gown and gloves during high contact care that
included care of feeding tube and/or trach.Review of current physician orders for July 2025 revealed
Resident #147 was on EBP and the use of gown and gloves were required for high contact
care.Observation on 07/07/25 at 5:30 A.M. revealed Licensed Practical Nurse (LPN) #343 had entered
Resident #14's room and had not donned Personal Protective Equipment (PPE). LPN #343 had proceeded
to administer Resident #14's tube feeding, checked tube feeding residual in Resident #14's feeding tube
and had checked Resident #14's feeding tube site.Observation on 07/07/25 at 6:15 A.M. revealed LPN
#343 had entered Resident #147's room and had not donned PPE. LPN #343 had proceeded to administer
Resident #147's tube feeding and had checked Resident #147's tube feeding site. Interview with LPN #343
after completion of care for Resident #14 and #147 confirmed Resident #14 and #147 had signs posted
outside of their room that had indicated Resident #14 and #147 were on EBP and the use of gowns and
gloves were required prior to providing care. LPN #343 confirmed she had not donned PPE prior to
providing care for Residents #14 and #147 and stated there was no PPE available in Resident #14 and
#147's room. LPN #343 confirmed PPE was to be donned prior to providing care for residents on
EBP.Review of facility policy titled Enhanced Barrier Precautions revised 01/06/25 revealed residents were
to be placed on EBP for residents who had indwelling medical devices that included feeding tubes and PPE
was to be donned during care that included gowns and gloves.This deficiency represents non-compliance
investigated under Complaint OH00165512
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365388
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926
Have policies on smoking.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews, record reviews, and facility policy, the facility failed to ensure their
smoking policy was followed for the independent smokers. This affected three independent smoking
residents (#42, #98, and #104) reviewed for smoking but had the potential to affect an additional 12
residents (#12,#17, #32, #36, #65, #93, #97, #99, #128, #146, #151, #153) the facility identified as being
independent smokers. The facility identified 30 residents (#5, #11, #12 ,#17, #19, #25, #32, #36, #42, #49,
#51, #64, #65, #66, #71, #81, #82, #89, #93, #97, #98, #99, #100, #104, #107, #109, #128, #146, #151,
#153) as being smokers. The facility census was 162. Findings include: Based on observations, interviews,
record reviews, and review of facility policy, the facility failed to ensure the smoking policy was being
implemented in the facility. This affected three residents (#42, #98, and #104) of three residents reviewed
for smoking. The facility identified a total of 30 residents (#5, #11, #12 ,#17, #19, #25, #32, #36, #42, #49,
#51, #64, #65, #66, #71, #81, #82, #89, #93, #97, #98, #99, #100, #104, #107, #109, #128, #146, #151,
#153) as being smokers. The facility census was 162. Findings include:1.Reveiw of the medical for Resident
#104 revealed an admission date of 06/05/25 and a discharge date of 07/03/25. Diagnoses included
hypertensive and kidney disease and nicotine dependence.Review of Resident #104 06/12/25
Admission/Medicare Five Day Minimum Data Set (MDS 3.0 assessment revealed the resident cognitively
intact and was identified as being a current tobacco user.Review of Resident #104's facility smoking
evaluation , dated 06/25/25, revealed Resident #104 demonstrated compliance with smoking rules, knew
where smoking materials were to be properly stored/kept, exhibited knowledge of facility smoking rules and
policies, and was assessed to be an independent smoker. Further review of Resident #104's progress
notes in the medical record revealed a progress note dated 06/25/25 and authored by Licensed Practical
Nurse (LPN) Wound Nurse #413,which indicated the resident was observed with what appeared to be burn
areas on face and nose. The resident refused to go to the emergency room for further evaluation but did
agree to go to the burn clinic when an appointment could be made. On 06/30/25 the nurse practitioner
made a late entry note progress note with an effective date of 06/25/25 which indicated nursing reported to
her Resident #104's facial wounds were related to when a lighter blew up in his face. Review of Resident
#104's care plan, dated 06/12/25, revealed Resident #104 had a potential problem related to tobacco use
related injuries related to being a smoker. Interventions included: dispose smoking items in a sanitary and
safe manner; if resident is non-compliant with smoking facility policy, review smoking facility policy and
documents education; make sure that family is aware that they are not to give cigarettes and/or lighters
directly to the resident but rather at the nurse's station; monitor for cognitive or physical functioning changes
that may impede resident's ability to smoke; provide resident with education regarding where and how to
dispose of tobacco; resident will observe facility smoking policy and smoke in designated areas; smoking
evaluation upon admission and quarterly and updated prn. An interview on 06/30/25 at 11:54 A.M. with
Certified Nursing Assistant (CNA) #309 revealed Resident #104 had been caught with smoking materials in
his room numerous times. He had been educated by nurses and aides about not having smoking materials.
His wife had also been educated since she would bring in cigarettes and lighters for the resident.
Observation on 06/30/25 at 12:35 P.M. revealed Resident #104 had red scabbed area to the tip of his nose
and a scabbed area under his nostrils. Clothes appeared free of any burn holes. Interview at the time of
observation with Resident #104 revealed when asked what caused the scabbed areas to his nose and face,
he stated he was checking his lighter in his room and the lighter got too close to his face, which caused
reddened areas around his nose and for some of his facial hair around his nose to be singed off. An
interview on 06/30/25 at 3:02 P.M. with the wife of Resident #104 revealed the resident had been keeping
his
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365388
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
cigarettes and lighter in his room until he had the incident with the lighter and his cigarettes and lighter
were no longer being kept in the room. A interview on 07/07/25 at 2:18 P.M. with Director of Nursing
confirmed Resident #104 kept a lighter in his room.Interviews on 07/07/25 between 3:36 P.M. and 3:43 P.M.
with CNA #478 and #477 revealed during residents who smoke should not keep smoking materials in their
room.2. Review of the medical record for Resident #98 revealed an admission date of 04/01/23. Diagnoses
included polyneuropathy (a condition where the peripheral nerves are damaged which can cause
weakness and numbness to hands and feet), peripheral vascular disease (diseases of the blood vessels
located outside heart and brain),anxiety disorder, and chronic respiratory failure, and chronic obstructive
pulmonary disease (COPD). Review of Resident #98's annual MDS 3.0 assessment, 04/08/25, revealed the
resident could make self-understood and understood others, was cognitively intact, exhibited no behaviors
including rejection of care, was independent for all activity of daily living and could independently maneuver
his manual wheelchair; and had no skin concerns including burns. Review of the Resident #98's facility
smoking evaluation, dated 06/25/25, revealed Resident #104 demonstrated compliance with smoking rules;
knew where smoking materials were to be properly stored/kept; exhibited knowledge of facility smoking
rules and policies; and was assessed to be an independent smoke. Review of Resident #98's care plan
dated 04/06/23 revealed the resident had potential for tobacco use related injuries related to the resident
chose to smoke at the facility. Interventions included: if resident was non-compliant with smoking policy,
review smoking policy and document education; make sure family was aware they were not to give
cigarettes and/or lighters directly to the resident; monitor for cognitive or physical functioning changes that
may impede resident's ability to smoke; smoking evaluation upon admission and quarterly and updated as
needed; and supervise for safety during smoking and remind resident of smoking rules and policies as
needed. Observations on 06/30/25 between 3:34 and 3:40 P.M. revealed Resident #98 was smoking in the
parking lot. He had a blue folded mattress pad which appeared to have four cigarette burn holes in it.
Interview at the time of observation revealed he had his own lighter in his pocket and refused to show the
state surveyor and went on to state, I am not going to give it up. He stated he had dropped ashes while he
smoked which was why he had the folded mattress pad on his lap. Observation on 07/02/25 at 11:32 A.M.
revealed Resident #98 was outside smoking and had a folded mattress pad across his lap that with multiple
burn holes. Interview at time of observation with Resident #98 revealed he kept his lighter on him and
refused to give it up to anyone. 3. Review of the medical record for Resident #42 revealed an admission
date of 11/09/23. Diagnoses included malignant neoplasm of prostate, secondary neoplasm of lymph
nodes of head, face, and neck, chronic obstructive pulmonary disease, major depressive disorder, anxiety
disorder, and personal history of nicotine dependence. Review of Resident #42's physician orders revealed
an order dated 01/24/24 for oxygen at two liters via nasal cannula every shift. Review of Resident #42's
quarterly MDS 3.0 assessment revealed the resident was severely impaired cognitively; exhibited
fluctuating inattention and disorganized thinking; exhibited no behaviors during the assessment reference
period; required staff supervision for transfers; didn't walk but was able to maneuver manual wheelchair
independently; was on oxygen; and was receiving Hospice services.Review of Resident #42's smoking
evaluation, dated 06/17/25, revealed Resident #42 demonstrated compliance with smoking rules; knew
where smoking materials were to be properly stored/kept; exhibited knowledge of facility smoking rules and
policies; and was assessed to be an independent smoke.Review of Resident #42's care plan, dated
06/13/24, revealed Resident #42 had the potential for tobacco related injuries related to smoking.
Interventions included: if resident was non-compliant with smoking policy, review smoking policy and
document education; make sure family was aware they were not to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365388
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Franklin Plaza Extended Care
3600 Franklin Boulevard
Cleveland, OH 44113
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0926
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
give cigarettes and/or lighters directly to the resident; monitor for cognitive or physical functioning changes
that may impede resident's ability to smoke; smoking evaluation upon admission and quarterly and updated
as needed; and supervise for safety during smoking and remind resident of smoking rules and policies as
needed.Observation on 07/02/25 at 11:41 A.M. revealed Resident #42 was in his room being assisted by
Hospice Aide #520. There was an oxygen concentrator in the room but Resident #42 wasn't using any
oxygen at the time of observation. Further observation revealed two lighters were on Resident #42's
bedside table in his room. Interview with Hospice Aide #520 at time of observation confirmed Resident #42
did wear oxygen at times and confirmed he had two lighters in his room.4. Review of the facility policy
Resident Smoking, reviewed date of 01/06/25, revealed if the smoking evaluation determined a resident
could safely smoke independently of observation and assistance, a resident would be permitted to smoke
independently of supervision. Smoking materials including cigarettes, cigars, pipes, lighters, vapes,
E-cigarettes needed to be locked up when not in use, and smoking materials would only be used by the
resident personally during smoking times. Interviews conducted with various staff members throughout the
survey revealed staff members were not well versed in the facility's smoking policy as evidences
by:Interview on 06/30/25 at 3:12 P.M. with License Practical Nurse (LPN) #452 revealed residents who were
independent smokers were allowed to have cigarettes but LPN #452 was not sure if residents who were
independent smokers were allowed to keep their lighters with them. Interview on 06/30/25 at 3:26 P.M. with
Activity Director #392 revealed she believed residents who were independent smokers were allowed to
have cigarettes but were not allowed to have a lighter on them. Interview on 06/30/25 at 5:05 P.M. with
Certified Nursing Assistant (CNA) #490 revealed residents who were independent smokers were allowed to
keep their own cigarettes and lighters with them. Interview on 07/02/25 at 10:08 A.M. with CNA #328
revealed residents who were independent smokers were allowed to keep their own cigarettes and lighters
with them. Interview on 07/02/25 at 11:58 A.M. with Receptionist #433 revealed the receptionists were
responsible for stocking the container of cigarettes for the supervised smoking sessions. She stated the
only cigarettes being stored behind the receptionist's desk were cigarettes for supervised smokers. She
stated she didn't store any of the smoking materials for the independent smokers and didn't have a list of
which residents were independent smokers. Observation of the room behind the receptionist's desk with
Receptionist #433 revealed the only labeled cigarettes in the room were for residents who were supervised
smokers. Interview on 07/02/25 at 1:37 P.M. with CNA #423 revealed residents who were independent
smokers were allowed to keep their cigarettes with them in their room and some residents were also
allowed to keep their lighters with them. Interview on 07/02/25 at 2:18 P.M. with Director of Nursing revealed
residents who were independent smokers are allowed to have cigarettes with them since having cigarettes
makes them feel better but were not allowed to have a lighter on them. Interview on 07/07/25 at 5:05 P.M.
with Registered Nurse Supervisor #408 revealed residents who were independent smokers were allowed to
keep their cigarettes and lighters with them.Interview on 07/09/25 at 4:24 P.M. with Administrator revealed
for independent smokers cigarettes and lighters were to be kept at the front desk receptionist area where
they are to ask for a lighter and cigarettes and were to then bring the lighter back to the receptionist. This
deficiency represents non-compliance investigated under Master Complaint Number OH00166965
Event ID:
Facility ID:
365388
If continuation sheet
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