F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and review of policy, the facility failed to ensure a resident's advanced
directives were accurately recorded throughout the medical record. This affected one (#35) of three
residents reviewed for advance directives. The facility census was 103.
Findings include:
Record review for Resident #35 revealed an admission date of [DATE], with diagnoses including chronic
obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral disturbances.
Record review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35
was severely cognitively impaired. Resident #35 required supervision of one-person physical assistants for
bed mobility, transfers, ambulation, and toileting. The MDS included bathing itself did not occur. Resident
#35 received hospice care.
Review of the care plan dated [DATE] revealed Resident #35 received hospice care need due to the
diagnosis of end stage COPD. Interventions included to allow patient or surrogate to make advanced
directive choices as needed. Hospice staff to visit and provide care, assistance, and/or evaluation in
addition to facility staff.
Review of the physician orders revealed Resident #35 had an active physician order dated [DATE] for full
code status. Additional orders included Resident #35 was admitted to Hospice services dated [DATE].
Review of Resident #35's hard medical record revealed under the section of Advanced Directives was a
form with large written words Full Code.
Review of Resident #35's hard medical record revealed a form titled Hospice Comprehensive Assessment
and Plan of Care dated [DATE] through [DATE] which was located in front of Resident #35's hard medical
record. The first page of the Hospice Comprehensive Assessment and Plan of Care dated [DATE] had an
Advanced Directives section which revealed Resident #35 had a directive for Do Not Resuscitate
(DNR)-Arrest.
Interview on [DATE] at 9:50 A.M., with Registered Nurse (RN) #611 revealed she was Resident #35's
charge nurse. RN #611 revealed Resident #35 had orders to be a full code and confirmed she would look
at the physician orders and the Advanced Directives in Resident #35's hard medical record to determine
the advanced directives if Resident #35 went into cardiac arrest. RN #611 reviewed the physician
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 34
Event ID:
365392
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
orders and the Advanced directives in Resident #35's medical record and hard medical record and revealed
she would treat Resident #35 as a full code and perform cardiopulmonary resuscitation (CPR) if Resident
#35 went into cardiac arrest.
Interview on record review on [DATE] at 10:04 A.M., with Director of Nursing (DON) confirmed Resident
#35's physician orders dated [DATE] revealed his code status was a full code. The section under Advanced
Directives in the hard medical record revealed Resident #35 was a full code. DON also confirmed Resident
#35's hard medical record revealed the Hospice Comprehensive Assessments and Plan of Care located in
front of the record, dated [DATE] through [DATE] revealed Resident #35 had a directive for Do Not
Resuscitate (DNR)-Arrest. DON revealed Resident #35 was to have a DNR-Arrest code status and not a
full code. DON confirmed Resident #35's physician orders and Advanced Directives in the hard medical
record were not updated to reflect the accurate code status.
Record review of the policy titled, Advance Directives revised [DATE] revealed information about whether
the resident has executed an advanced directive shall be displayed prominently in the medical record.
Changes or revocations of a directive must be submitted in writing to the Administrator. The Administrator
may require new documents if changes are extensive. The care plan team will be informed of such changes
and or revocations so that appropriate changes can be made in the resident assessment and care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 2 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident interviews, staff interviews, medical record review, admission agreement review,
smoking policy review, review of the Secured Unit Agreement, and resident rights policy review, the facility
failed to ensure residents were free from involuntary seclusion when cognitively intact residents were not
afforded the opportunity to go outside without an escort of staff or interference. This resulted in actual
psychosocial harm for two Residents (#57 and #252) were not allowed to freely go outside at will. This
resulted in cognitively intact Resident #57 expressing wanting to leave the facility and was told by staff he
could not leave. The resident was so distraught and resorted to physically removing the screen from his
window, taking his wheeled walker and oxygen tank through the window, and leaving the facility to go to the
store. Resident #252, who is cognitively intact and was assessed in activities as being very important to
him to go outside to get fresh air when the weather was good, was told he could no longer go outside
alone. Resident #252 stated he felt like he was in prison and there was nothing he could do about it. In
addition, the facility failed to ensure two cognitively intact Residents (#17 and #19) were not being confined
to a secured second floor nursing unit. This also affected two Residents (#69 and #24) that were not at
harm level of 37 residents reviewed for involuntary seclusion. The facility census was 103.
Residents Affected - Few
Findings include:
Observations from 06/05/23 at 8:00 A.M. through 06/13/23 at 3:00 P.M. revealed the entrance doors were
always secured and could only be opened with the receptionist pushing the hand- held remote to open the
door.
Review of the facility admission agreement revealed no criteria of the facility being locked and residents
requiring an escort to go outside of the facility.
Interview on 06/06/23 at 1:30 P.M., with the Administrator, revealed people drive fast in the front parking lot.
To keep the residents safe, all residents need to have supervision when they go outside, and they cannot
go outside unassisted.
Interview and observation on 06/07/23 at 10:54 A.M., with Administrator and [NAME] President of
Operations #622 revealed two sitting areas outside the facility, one smoking area and one next to the
smoking area, that was not in the pathway of the driveway and had an exit door of the facility leading
directly to the area. [NAME] President of Operations #622 revealed she was unaware of residents not being
allowed to sit outside unsupervised, staff would be updated on resident rights, and alert and oriented
residents should be allowed to go outside unassisted.
Interview on 06/07/23 between 4:32 P.M. and 4:36 P.M., with State Tested Nursing Assistant (STNA) #436,
#570, and Licensed Practical Nurse (LPN) #575 revealed all residents must have an escort to go outside
the facility.
Interview on 06/12/23 at 3:36 P.M., with Social Worker (SW) #598 revealed he was gone from 05/18/23 to
05/24/23. When he returned, he was told no residents were able to leave the interior of the facility, even to
just sit outside, without an escort or facility staff, and the escort had to show identification before going
outside with the resident. SW #598 revealed he never received a written policy, but some residents were
upset they could not go outside any longer unless someone was with them.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 3 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Actual harm
Residents Affected - Few
Interview on 06/12/23 at 4:05 P.M., with Receptionist #593 and #607 revealed the doors to the facility were
locked 24 hours a day, seven days a week. Residents were not allowed to go outside to even sit outside or
leave the premises unless they had a staff member with them, or they had an escort that showed an
identification (ID). The facility was in lockdown. Receptionist #593 and #607 revealed at no time did they, or
were they asked to monitor residents sitting outside.
Interview on 06/12/23 at 4:25 P.M., with the Director of Nursing (DON) revealed the building was secure
and no residents were allowed outside unless they had an escort. DON revealed she and other staff
members told residents verbally that residents were no longer allowed to go outside the facility without an
escort. DON confirmed staff did not document in residents charts that residents were notified they were no
longer allowed to go outside the facility without an escort. DON revealed she also educated all the staff
residents were not allowed to go outside, even to sit unless they had an escort on 05/23/23.
Interview on 06/13/23 at 9:16 A.M., with the Administrator confirmed all exit doors to the facility were
secured, residents or visitors cannot exit the facility without a staff member assisting them with the code to
open the door.
Review of the policy titled, Residents Rights, dated December 2016, revealed residents have the right to be
free from corporal punishment or involuntary seclusion, physical or chemical restraints not required to
resident's symptoms.
1. Review of Resident #57's medical record revealed an admission date of 01/10/23, with diagnoses
including: chronic obstructive pulmonary disease, muscle weakness, gait abnormalities, lack of coordination
and need for personal care. Review of the quarterly Minimum Data Set (MDS) assessment, dated 04/01/23,
revealed the resident had intact cognition and was independent with mobility. No behaviors were noted. The
resident does not have a legal guardian.
Review of Resident #57's nurse progress notes, dated 05/18/23, revealed at approximately 7:00 P.M., the
receptionist called Resident #57's nurse telling her he was leaving the facility without a leave of absence
(LOA). The nurse and two aides came to the lobby to assess the situation. Resident #57 was observed
walking back from the store. He stopped to sit in a field next to the facility. The nurse went out to check on
Resident #57 and he reassured her he did not fall, he just wanted to sit in the sunshine for a bit. The sister
of Resident #57 was called to redirect him to come inside, which she did. The resident returned with no
injuries.
Review of Resident #57's nurse progress notes, dated 05/20/23, revealed around 2:00 P.M., the resident
wanted to walk to the store. The nurse checked for an LOA order from his physician and did not find one.
The nurse informed Resident #57 that he could not leave the facility and he got very upset, yelled, and went
back to his room. The nurse called Resident #57's sister about his request and she was planning to come
to the facility with some items for Resident #57. Approximately at 2:30 P.M., the nurse received a phone call
from Resident #57's sister stating the resident had climbed out his window. The nurse immediately checked
Resident #57's room and discovered the screen had been removed and the resident was gone. Resident
#57 did take his wheeled walker and his oxygen with him. The resident returned on his own and was not
injured.
Review of the form titled Elopement Review dated 05/25/23 completed by Registered Nurse (RN) #596
revealed Resident #57 was low risk for elopement. Review of the plan of care revealed no behavior or
elopement care plans.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 4 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Interview on 06/12/23 at 2:59 P.M., with Resident #57 stated he was pissed off, that he was not allowed to
go outside without an escort. Resident #57 stated that was why he climbed out his window the other day.
Level of Harm - Actual harm
Residents Affected - Few
2. Review of Resident #252's medical record revealed an admission date of 10/12/21. Diagnoses included
end stage renal disease and abnormalities of gait and mobility. This resident does not have a legal
guardian.
Review of the Annual MDS assessment dated [DATE] revealed Resident #252 required extensive
assistants of two for bed mobility, transfers, extensive assistants of one for locomotion, and set up help only
with eating. Resident #52 had no impairment of the upper or lower extremities and used a wheelchair for
mobility. Resident #252's hearing was adequate, speech was clear, vision was adequate, made
self-understood, and was able to understand. No behaviors were exhibited. Resident #252's favorite
activities were very important to him.
Review of Resident #252's nurse progress notes for the past six months, revealed no concern related to the
resident going on LOA's or outside on smoke breaks.
Record review the form titled Elopement Review dated 05/25/23 completed by RN #596 revealed Resident
#252 was low risk for elopement. Review of the plans of care for Resident #69 revealed no evidence of
elopement risk or behaviors.
Review of the Brief Interview of Mental Status (BIMS) score dated 05/26/23 completed by Social Service
Director (SS) #598 revealed Resident #252 was cognitively intact.
Review of the Activity assessment dated [DATE] completed by Activities Director #503 revealed it was very
important to Resident #252 to go outside to get fresh air when the weather was good.
Interview on 06/05/23 at 10:42 A.M., with Resident #252, stated he liked to go sit outside, that was what he
enjoyed, and he use to sit outside nearly all day because he loved it. Resident #252 stated, staff told him he
couldn't go outside anymore without an escort, and they don't have one to go with him. Resident #252
stated he felt like he was in prison and there was nothing he could do about it.
Interview 06/07/23 10:46 A.M., with Activities Director #503 revealed Resident #252 loved to go outside.
Resident #252 would set out all day and he has never tried to leave the facility grounds. Activities Director
#503 revealed all residents needed an escort to go outside, even to sit. Activities Director #503 revealed
she did not know why; she was just told the policy changed and that was how it was. Activities Director
#503 revealed there was a patio that was not near the driveway where residents could sit. Activities Director
#503 confirmed there were times Resident #252 requested to go sit outside and there were no staff
available to take him.
3. Review for Resident #69's medical record revealed an admission date of 03/31/20, with diagnoses
including: paraplegia, muscle weakness, major depressive disorder, and generalized anxiety. This resident
does not have a legal guardian.
Record review of the quarterly MDS assessment dated [DATE] revealed Resident #69 was cognitively
intact. Resident #69 was total dependent for transfers and extensive assistants of two with locomotion.
Resident #69 used a wheelchair for mobility, had no impairment of upper extremities, and was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 5 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
impaired on both sides of lower extremities.
Level of Harm - Actual harm
Review of the care plan dated 04/12/23 revealed Resident #69 was a smoker. Interventions included
Resident #69 would be educated on smoking policy and was aware of smoke times. Review of the plans of
care for Resident #69 revealed no evidence of elopement risk or behaviors.
Residents Affected - Few
Review of Resident #69's nurse progress notes, for the past six months, revealed no concern related to the
resident going on LOA's or outside on smoke breaks.
Review of the form titled Elopement Review dated 05/25/23 completed by Registered Nurse (RN) #596
revealed Resident #69 was low risk for elopement.
Interview on 06/05/23 at 11:39 A.M., with Resident #69 revealed the facility cut the smoke breaks down to
two smoke breaks a day on weekends because someone eloped. Resident #69 stated he felt that was not
right and that was upsetting to him. Resident #69 continued to state, he thinks it was not right that we are
not allowed to go outside to get fresh air when we want, and we must be supervised just to sit outside. I feel
confined. It made me mad and upset they can do that to us.
Interview on 06/07/23 at 9:17 A.M., with the DON and Administrator revealed there were designated
smoking times and all residents who smoked must be supervised. The Administrator revealed the
housekeepers monitor the smoke breaks; smoking times on the weekend were decreased from three a day
to two a day last month due to consistency of staffing with agency on the weekend and safety. Administrator
revealed the residents were notified of the change and signed the new policy. Administrator confirmed there
were 18 residents residing in the facility who smoked cigarettes and some residents were upset resulting in
one resident leaving the facility. The Administrator also confirmed the decrease in resident smoking breaks
was due to available staffing for the weekends.
Review of the form titled, I have been advised of the change in smoke break and understand the new time
parameters. 05/13/23 revealed 18 residents signed the form dated 05/13/23.
Interview on 06/13/23 at 1:38 P.M., with Environmental Service Director #502 revealed the same day
residents signed the change in smoking times, Saturday, 05/13/23, was the same day the residents not
being allowed outside independently was initiated.
Review of the undated admission packet area titled, Rocky River Gardens Smoking Policy, revealed
residents were permitted to smoke as per the below facility smoking policy. All smokers will be supervised
by an employee of the facility. Smoke breaks will take place on the back patio only during the designated
smoke break times. The policy revealed there were three smoking breaks per day that were scheduled
between 9:00 A.M. and 7:50 P.M. for 20 minutes per smoking break.
Review of an undated policy titled, Rocky River Gardens Smoking Policy revealed smoking times Monday
through Friday occurred three times a day starting at 9:30 A.M. and ending at 7:50 P.M. Saturday and
Sunday two smoke breaks per resident were scheduled per day starting at 9:30 A.M. and ending at 2:50
P.M. for 20 minutes per smoking break.
4. Review for Resident #19's medical record revealed an admission date of 08/14/20, with diagnoses
including chronic obstructive pulmonary disease (COPD), diabetes mellitus, and muscle weakness. This
resident does not have a legal guardian.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 6 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Actual harm
Record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #19 was
cognitively intact. Resident #19 required extensive assistants of one person for transfers, supervision with
locomotion and eating. Resident #19 had no impairment of the upper or lower extremities and utilized a
wheelchair for mobility.
Residents Affected - Few
Review of the form titled Elopement Review dated 04/25/23 completed by RN #596 revealed Resident #19
was at low risk for elopement.
Interview on 06/08/23 at 2:25 P.M., with Resident #19 revealed he wanted to go outside just to sit and to
enjoy the fresh air whenever he wanted. Resident #19 revealed the residents including himself, used to be
able to go and sit outside whenever they wanted, then a couple people ruined that by leaving and now
everyone was being punished and had to suffer. Resident #19 revealed it made him feel sad and angry.
5. Review of Resident #17's medical record revealed an admission date of 02/01/22, with diagnoses
including major depressive disorder, generalized anxiety disorder, and unspecified dementia. Resident #17
was her own responsible party. Resident #17 was admitted to the secured nursing unit on 02/01/22.
Review of Resident #17's admission Wandering Risk assessment dated [DATE] revealed Resident #17 was
at low risk for wandering.
Review of Resident #17's admission Secured Unit Screener dated 02/01/22 revealed Resident #17 was not
appropriate for the secured unit.
Review of Resident #17's progress notes dated 02/26/22 revealed Resident #17's daughter was contacted
because Resident #17 attempted to leave the facility. Resident #17's daughter was alright with a one-to-one
care intervention, and Resident #17's Nurse Practitioner and the facility management staff were notified.
One to one supervision by facility staff was terminated after a wanderguard was placed on Resident #17's
right ankle.
Review of Resident #17's Elopement Review dated 02/26/22 revealed Resident #17 was a high risk for
elopement.
Review of Resident #17's Secured Unit Screener dated 02/26/22 revealed Resident #17 was appropriate
for admission to the secured unit.
Review of Resident #17's Secured Unit Screener revealed from 02/27/22 through 06/07/23 Resident #17
did not have a Secured Unit Screener completed. On 06/08/23 Resident #17's Secured Unit Screener
revealed a continued stay on the secured unit.
Review of Resident #17's physician orders dated 02/28/22 revealed wanderguard in place to right ankle.
Check for placement every shift, and check skin integrity around wanderguard every shift. Every shift for
safety, secured unit.
Review of Resident #17's Elopement Review dated 08/26/22, 11/22/22, 02/26/23 and 05/26/23 revealed
Resident #17 was a low risk for elopement.
Review of Resident #17's Quarterly MDS assessment dated [DATE] revealed Resident #17 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 7 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Actual harm
Residents Affected - Few
cognitively intact. Resident #17 required supervision of one staff member for bed mobility, transfers,
locomotion on and off the unit, and for activities of daily living (ADL's). Resident #17 was not feeling down,
depressed, or hopeless and had no thoughts of harming herself.
Review of Resident #17's care plan revised 05/03/23 included Resident #17 was an elopement risk,
wanderer related to disoriented to place. Resident #17 had impaired safety. Resident #17's safety would be
maintained through the review date. Interventions included Resident #17 had a wander alert (wanderguard)
to ankle, check placement and function every shift, Resident #17 resided on a secured unit. identify pattern
of wandering, divert as needed and intervene as appropriate.
Interview on 06/07/23 at 7:28 A.M., with LPN #550 revealed all residents who resided on the second floor
wore a wanderguard. LPN #550 stated some of the residents were alert and oriented but if they were
outside the facility, they were unable to find their way back in and back to the second floor. LPN #550 stated
Resident #17's son did not want her to leave the facility unless he or another family member escorted her.
LPN #550 stated the other alert and oriented residents who resided on the secured second floor nursing
unit needed an escort to leave.
Interview on 06/06/23 at 1:30 P.M., with the Administrator revealed residents residing on the secured
second floor nursing unit could not leave the unit unescorted. The Administrator stated there was no policy
for admission to the secured nursing unit, but the residents or the legal representative signed an agreement
for placement on the secured nursing unit.
Observation on 06/05/23 at 3:38 P.M., of Resident #17 revealed she was sitting in a chair in her room and
had a wanderguard on her right ankle.
Interview on 06/05/23 at 3:38 P.M., with Resident #17 revealed she usually stayed in her room, and a
couple of the residents who resided on the second-floor nursing unit upset her. Resident #17 stated the
lady who lived in the room next to her cursed loudly all the time, and she could hear the cursing through the
walls. Resident #17 did not know the resident's name. Resident #17 stated Resident #96 was always
walking around the nursing unit and would come in her room four to five times daily and it really upset her.
Resident #17 stated last night he came in her room around 3:00 A.M. and she yelled at him to leave her
room.
Interview on 06/08/23 at 9:26 A.M., with Nurse Practitioner (NP) #612 revealed Resident #17 was on the
secured unit when started working at the facility. NP #612 stated she was not sure why Resident #17 was
on the secured unit. NP #612 stated if Resident #17 was not an elopement risk she did not need to be on
the secured unit. NP #612 stated she had no reports from the nursing staff that would make her think she
was at risk and did not see any reason for her to be on a secured unit. NP #612 stated Resident #17 should
have a much more detailed exam per psychiatric services, but it had not been done.
Interview on 06/08/23 at 10:18 A.M., with State Tested Nursing Assistant (STNA) #589 revealed the
second-floor nursing unit was a secured unit. STNA #589 stated no residents were allowed to leave the unit
unescorted. STNA #589 stated when a resident wearing a wanderguard was near the elevator the elevator
sounded an alarm but would still work. STNA #589 stated sometimes the residents used the elevator to
leave the unit. STNA #589 stated the staff often needed to go to other areas of the facility to find residents
who had left the floor. STNA #589 indicated some of the residents knew how to lift the plastic cover for the
elevator and push the call button.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 8 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Actual harm
Residents Affected - Few
Observation on 06/08/23 at 10:20 A.M., of the of the secured second floor nursing unit revealed an elevator,
and the elevator call button had a plastic cover that needed to be lifted to push the button to have the
elevator come to the floor. An electronic control panel was noted near the elevator and STNA #589 stated it
was for the wanderguard system. Observation of doors leading to stairways revealed electronic panels that
needed a code before the door would open.
Interview on 06/08/23 10:31 A.M., with Resident #17 revealed Resident #17 stated someone cut the
wanderguard off her right ankle this morning. Observation revealed there was no wanderguard on the
resident.
Interview on 06/08/23 at 1:50 P.M., with Resident #17 revealed the situation with Resident #96 coming into
her room uninvited was better because she would slide her dresser in front of her door to keep him from
coming in. Resident #17 stated she liked to keep her door closed. Resident #17 stated when she first
arrived at the facility she wanted to go to the store and did not know she was not allowed to leave. Resident
#17 indicated the staff stopped her from leaving before she crossed the street on her way to the store.
Resident #17 stated she wished she could leave this floor and it bothered her that she could not leave
unless she was accompanied by her family. Resident #17 stated she really wanted to be able to go outside
and had not been outside recently.
Review of Resident #17's undated form titled Secured Unit Assessment revealed the form was not signed
by Resident #17. Resident #17's daughter signed the form which included this resident had been assessed
by his or her interdisciplinary care team, and such assessment revealed that he or she had specific medical
symptoms and or needs that warrant placement on the facility's secured unit, which was a specialized
secured unit that restricted resident freedom of movement throughout the facility. The secured unit included
the possibility of reduced social contact and benefits.
6. Review of Resident #24's medical record revealed an admission date of 02/17/23, with diagnoses
including unspecified dementia with other behavioral disturbance, post-traumatic stress disorder, and
hemiplegia (weakness) affecting the left non-dominant side. Resident #24 was his own representative.
Resident #24 was admitted to the secured nursing unit.
Review of Resident #24's physician orders dated 02/17/23 revealed wanderguard to right ankle. Check
placement and function every shift. Check skin integrity around wander guard every shift.
Review of Resident #24's Elopement Review dated 02/17/23 revealed Resident #24 was at high risk for
elopement.
Review of Resident #24's progress notes dated 02/20/23 revealed Resident #24 did not need a
wanderguard and could leave the unit without supervision. Wanderguard was removed from the right ankle.
Review of Resident #24's progress notes dated 02/21/23 revealed he was alert and oriented to time, place,
person and requested to utilize the campus for fresh air. Resident #24 was oriented to the residential sitting
areas and mentioned how close the store was. Resident #24 was informed that he did not currently have a
leave of absence order and was not permitted to leave the healthcare campus. Resident #24 was seen off
campus in a motorized wheelchair. Facility staff proceeded to resident's current location and Resident #24
was transported back to the facility. Resident #24 was notified as self-representative and educated again
regarding the leave of absence protocol. Certified Nurse Practitioner was notified of unauthorized leave of
absence and a wanderguard was placed on Resident #24's left ankle.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 9 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident #24's Secured Unit assessment dated [DATE] revealed it was not signed by Resident
#24. Resident #24's brother signed the form which included this resident had been assessed by his or her
interdisciplinary care team, and such assessment revealed that he or she had specific medical symptoms
and or needs that warrant placement on the facility's secured unit, which was a specialized secured unit
that restricted resident freedom of movement throughout the facility. The secured unit included the
possibility of reduced social contact and benefits.
Review of Resident #24's Quarterly MDS assessment dated [DATE] revealed Resident #24 was cognitively
intact. Resident #24 required extensive assistance of two staff members for bed mobility, transfers, and
personal hygiene. Resident #24 required supervision of one staff member for locomotion on and off the
unit, Resident #24 used a wheelchair. Resident #24 felt down, depressed, or hopeless, and did not have
thoughts that he would be better off dead or hurting himself in some way.
Interview on 06/12/23 at 9:23 A.M., with Resident #24 revealed he was placed on the secured nursing unit
because he escaped, was by himself, got turned around and a civilian helped him find his way back to the
facility. Resident #24 stated he was not alright with being on the secured nursing unit and not being allowed
to leave the unit when he wanted to. Resident #24 stated he hated that he could not even go to the vending
machine by himself. Resident #24 indicated that was why he got so upset a couple days ago and fought the
staff when he was at the vending machine, and they tried to make him go back to the secured unit.
Resident #24 stated he just wanted a drink out of the vending machine. Resident #24 stated he did not sign
a paper saying he agreed to be on the secured unit.
Interview on 06/12/23 at 9:43 A.M., with STNA #585 revealed the second floor was a secured unit and
residents were not allowed to leave without escort.
Interview on 06/13/23 at 11:18 A.M., with Regional Director of Operations #616 revealed Resident #24
represented himself, did not have a guardian and was getting moved off the secured nursing unit and would
be residing on the third-floor nursing unit.
This deficiency represents non-compliance investigated under Complaint number OHO0143495.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 10 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Record
review for Resident #252 revealed an admission date of 10/12/21. Resident #252 was discharged to the
hospital on [DATE] and returned 05/25/23. Diagnoses included type two diabetes mellitus, end stage renal
disease, and peripheral vascular disease.
Review of the progress note dated 05/01/23 at 2:23 P.M., completed by Licensed Practical Nurse (LPN)
#563 revealed Resident #252 was admitted to the hospital per the podiatry department.
Review of the progress note dated 05/25/23 at 6:50 P.M., revealed Resident #252 was re-admitted to the
facility from the hospital with a diagnosis of osteomyelitis of the second toe on the right foot. Resident #252
had the toe amputated, a stent placed through the right groin and a pacemaker. Resident #252 was
reported to have complained of pain eight out of 10 to the surgical area.
Review of the physician orders for Resident #252 for June 2023 revealed Dakin's 1/4 strength external
solution apply to the right second toe amputation topically every day shift. Oxycodone -acetaminophen oral
tablet 7.5-3.25 milligrams (mg) by mouth every six hours as needed for pain. Hydrocodone acetaminophen oral tablet 5-325 mg give one tablet by mouth two times a day for pain, and oxycodone HCL
7.5 mg every six hours as needed for severe pain.
Review of the care plan for Resident #252 revealed there was no care plan initiated for Resident #252
related to the newly amputated toe, dressing changes to the wound, or pain management related to the
pain to the newly amputated toe.
Interview on 06/05/23 at 10:59 A.M., with Resident #252 revealed he had pain to the right foot second toe
amputation that hurt on and off. Resident #252 revealed the nurse medicated him for pain which was
effective but at times it felt like his toes that were cut off hurt.
Interview on 06/12/23 10:18 A.M., with the Minimum Data Set (MDS) Nurse #533 confirmed several care
plans for residents were not completed. MDS Nurse #533 confirmed Resident #252 did not have a care
plan related to the surgical procedure to the right foot second toe (amputation) which would have included
dressing changes and pain management.
Based on record reviews, resident interviews and staff interviews, the facility failed to ensure care plans
reflected resident needs. This affected three (#57, #14, and #252) of 32 resident records reviewed. The
facility census was 103.
Findings include:
1. Review of Resident #57 medical record revealed the resident was admitted to the facility on [DATE].
Diagnoses included chronic obstructive pulmonary disease (COPD), protein calorie malnutrition (PCM),
muscle weakness, gait abnormalities, lack of coordination, and need for assistance for personal care.
Review of Resident #57's physician orders revealed the resident was to have behaviors assessed every
shift.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 11 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #57's quarterly Minimum Data Set (MDS) assessment, dated 04/01/23, revealed the
resident had intact cognition.
Review of nurses notes for Resident #57 dated 05/18/23 at 9:27 P.M., revealed a temporary agreement was
made with the Director of Nursing (DON) to move him to a first-floor room. This decision was made after the
resident went to the store without having a leave of absence (LOA) order from a physician.
Review of Resident #57's care plans revealed no evidence of plans for elopement risk and behaviors.
2. Review of Resident #14's medical record revealed the resident was admitted to the facility on [DATE].
Diagnoses included hemiplegia, hemiparesis, non-traumatic intracerebral hemorrhage affecting left
dominant side, cerebral infarction, dysphagia following cerebral infarction, cognitive communication deficit,
speech disturbance, major depressive disorder, chronic kidney disease (CKD), and gastrostomy.
Review of Resident #14's physician orders, dated 01/20/22, revealed to check the resident for placement of
hearing aids every shift.
Review of Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #14 has
hearing aids for communication.
Review of Resident #14's care plan dated 04/18/23 revealed no evidence of a plan for care and placement
of hearing aids for communication.
Interview with MDS Nurse #533 on 06/12/23 at 10:18 A.M., confirmed Resident #57 and Resident #14 did
not have evidence of needed care plans.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 12 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interviews, record review, and review of policy, the facility failed to provide
bathing/showers for two dependent residents. This affected two (#35 and #73) of three residents reviewed
for bathing/showers. The facility census was 103.
Residents Affected - Few
Findings include:
1. Review of Resident #35's medical record revealed an admission date of 06/17/22. Diagnoses included
chronic obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral
disturbances.
Review of the care plan dated 07/15/22 revealed Resident #35 had an activity of daily living self-care
performance deficit related to dementia. Interventions included assistants needed of one staff member for
bathing/showering. The care plan dated 11/03/22 revealed Resident #35 received hospice care need due to
the diagnosis of end stage COPD. Interventions included Hospice staff to visit and provide care, assistance,
and/or evaluation in addition to facility staff.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was
severely cognitively impaired. Resident #35 required supervision of one-person physical assistants for bed
mobility, transfers, ambulation, and toileting. The MDS included bathing itself did not occur. Resident #35
received hospice care.
Review of the physician order dated 01/16/23 revealed Resident #35 was admitted to Hospice with a
diagnosis of lung cancer.
Review of the facility tasks sheets revealed Resident #35 received her showers/baths on Wednesdays and
Saturdays, third shift, 11:00 P.M. to 7:00 A.M. The tasks revealed the last shower Resident #35 received
was 05/25/23 at 12:16 A.M.
Review of the posted shower schedule located at the nurse's station revealed Resident #35 was to receive
showers every Tuesday and Friday on day shift.
Observation on 06/05/23 at 9:00 A.M., revealed Resident #35 was ambulating in the hall. Resident #35's
hair was very oily and unkept. Resident #35 revealed she did not know if she received baths or showers.
Interview on 06/05/23 at 9:04 A.M., with State Tested Nursing Assistant (STNA) #589 confirmed Resident
#35's hair was oily and unkept.
Observation on 06/05/23 at 2:29 P.M., revealed Resident #35 was lying in bed. Resident #35's hair was
very oily and unkept. Resident #35 requested no interview.
Interview on 06/06/23 at 3:04 P.M., with Unit Manager Licensed Practical Nurse (LPN) #574 revealed
residents admitted to the facility will automatically go with the schedule located at the nurse's station. LPN
#574 confirmed Resident #35 should have received her showers every Tuesday and Friday. LPN #574
revealed when showers were offered, a shower sheet for the resident would be completed by the STNA
which included the shower was either completed or refused. LPN #574 revealed every resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 13 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
should have a shower sheet completed for every scheduled shower day.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 06/06/23 at 3:14 P.M., with STNA #589 revealed she went by the shower schedule located at
the nurse's station to determine if a resident was scheduled for a shower. If the shower or bath was given or
offered, she would complete a shower sheet for that resident. STNA #589 revealed there were times there
was not enough staff to complete showers and agency staff frequently did not complete their showers.
STNA #589 revealed she tried but when she couldn't finish everything before the end of her shift, showers
usually were the task not done.
Residents Affected - Few
Review of the shower sheets for Resident #35 revealed from 03/01/23 through 06/06/23, Resident #35
received a shower or bath on 03/04/23, 03/07/23, 03/31/23, 04/29/23, 05/16/23, 05/30/23, and 06/06/23.
Resident #35 did not receive the remaining 23 scheduled baths/showers from 03/01/23 through 06/06/23.
Review on 06/07/23 at 3:30 P.M., of the facility tasks and shower sheets provided by the Director of Nursing
(DON) revealed in the facility tasks, Resident #35 refused a shower on 03/19/23 and 03/26/23. DON
confirmed the shower sheets provided for Resident #35 were all that were available and revealed there was
no further documentation available to verify if Resident #35 received her baths/showers as scheduled by
the facility. DON confirmed when a bath or shower was given to a resident, the confirmation would be
placed on the shower sheet or in the facility tasks. DON confirmed there was no further documentation
available to verify if Resident #35 received her baths/showers as scheduled by the facility. DON revealed if
a resident was receiving hospice services, the facility staff were not expected to give showers.
Interview on 06/07/23 between 4:32 P.M. and 4:36 P.M., with STNA #570, #621, LPN #575 revealed there
were times staff didn't have time to complete showers. If a resident received hospice services, the facility
staff did not have to provide the resident's showers.
Interview on 06/13/23 at 3:00 P.M., with DON revealed there was no further documentation in Resident
#35's medical record to verify when hospice services provided Resident #35 with a bath or shower.
2. Review of Resident #73's medical record revealed an admission date of 07/22/20 and a readmission
date of 02/24/23. Resident #73's diagnoses included catatonic schizophrenia, psychotic disorder with
delusions due to known physiological condition, and immune effector cell-associated neurotoxicity
syndrome, grade unspecified (neuropsychiatric syndrome that can occur following administration of certain
types of immunotherapies).
Review of Resident #73's Activity Interview for Daily and Activity Preferences dated 07/23/20 included it
was very important for Resident #73 to choose between a tub bath, shower, bed bath or sponge bath.
Review of Resident #73's Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident
#73 did not have a Brief Interview for Mental Status conducted due to Resident #73 was rarely or never
understood. Resident #73 required extensive assistance of two staff members for bed mobility, transfers,
toilet use and personal hygiene. Resident #73 had total dependence of one staff member for bathing.
Review of Resident #73's care plan revised 05/02/23 included Resident #73 had a self-care deficit related
to past living arrangements, schizophrenia. Resident #73 would be clean, well-groomed and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 14 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
would have no decline from admission. Interventions included Resident #73 required one to two staff assist
with bed mobility, encourage daily bathing and weekly shower, Resident #73 required extensive to
dependent assist of one staff for bathing, and one assist for grooming and hygiene.
Review of Resident #73's shower sheets from 05/01/23 through 06/05/23 revealed only one bed bath was
given on 05/10/23. There was no documentation Resident #73's hair was washed.
Review of Resident #73's electronic aide charting from 05/10/23 through 06/05/23 revealed Resident #73
received bed baths on 05/10/23, 05/12/23, and 05/15/23. No further showers or bed baths were
documented in the medical record.
Observation on 06/06/23 at 8:46 A.M., of Resident #73 revealed her hair was very greasy with many white
flakes noted throughout.
Interview on 06/06/23 at 2:24 P.M., with State Tested Nursing Assistant (STNA) #582 revealed Resident
#73 was scheduled for showers on the night shift and was not on her schedule to give a shower today.
STNA #582 confirmed Resident #73's hair was greasy with white flakes throughout. STNA #582 stated
Resident #73 was due for a shower tonight and her hair would look better after it was washed. STNA #582
stated she did not put gel in Resident #73's hair today or any day.
Interview on 06/06/23 at 2:27 P.M., with Assistant Director of Nursing/Licensed Practical Nurse
(ADON/LPN) #529 confirmed Resident #73's hair looked greasy and had white flakes throughout.
Interview on 06/06/23 at 4:19 P.M., with STNA #570 revealed she just gave Resident #73 a shower and
washed her hair. STNA #570 stated Resident #73's hair was dirty and needed washed.
Review of the second-floor shower schedule revealed Resident #73 was scheduled to have a bed bath or
shower Tuesdays and Fridays on night shift.
Review of the policy titled Shampooing Hair revised October 2010, included the purpose was to clean the
resident's hair and scalp. Notify the supervisor if the resident refuses the care.
Review of the policy titled Shower, Tub Bath revised October 2010, included the purpose of the procedure
was to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's
skin.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 15 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, medical record review, staff interviews, and policy review, the facility failed to timely assess
newly identified skin areas and seek new treatment. This affected one (#80) of two residents reviewed for
pressure ulcers. The facility identified four residents with pressure ulcers. The facility census was 103.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #80 revealed an initial admission date of 05/10/22 and a recent
readmission on [DATE]. Diagnoses included but were not limited to unspecified hydro nephrosis,
neuromuscular dysfunction of bladder, unspecified severe protein-calorie malnutrition, anoxic brain
damage, dysphagia, need for assistance with personal care, and quadriplegia.
Review of 04/15/23 quarterly Minimum Data Set (MDS) assessment for Resident #80 revealed severe
cognitive impairment. Resident #80 was noted to need extensive assist of one for bed mobility, locomotion
on and off the unit, dressing, eating, toileting, and personal hygiene. Resident #80 was noted to be totally
dependent upon staff for transfer. A stage IV pressure ulcer was noted to be present upon admission.
Review of Resident #80's care plan dated 06/01/23 revealed he had a pressure ulcer related to decreased
mobility. Interventions included administering medications as ordered, administer treatments as ordered
and monitor for effectiveness. Follow facility protocols for the prevention and treatment of skin breakdown.
Monitor, document, and report as needed any changes in skin status, appearance, color, wound healing or
signs and symptoms of infections, and wound size.
Review of the 05/03/23 Braden scale (tool for predicting pressure ulcer risk) revealed Resident #80 was at
high risk for pressure ulcers.
Review of Resident #80's physician orders dated 03/20/23 revealed a treatment to the coccyx: cleanse with
normal saline, pat dry, apply dermaseptin to peri-wound skin, calcium alginate to wound bed, ABD (wound
dressing) to cover areas and tape to secure. Treatment to be completed every evening for wound care.
Review of Resident #80's physician orders dated 03/21/23 revealed a treatment to the right buttock:
cleanse with normal saline, pat dry, apply dermaseptin to peri-wound skin, calcium alginate to wound bed,
ABD pad to cover area and tape to secure. Treatment to be completed every evening for wound care.
Review of the 06/05/23 facility weekly skin assessment for Resident #80 revealed a stage four pressure
wound on his coccyx with measures of 14 centimeters (cm) in length, 14 cm in width and 0.6 cm in depth
and a stage three pressure wound on his right buttock which measured two and a half cm in length by 0.5
cm in width and 0.2 cm in depth.
Review of the June 2023 Treatment Administration Record for Resident #80 revealed no treatment for the
new identified area of the right lower buttock that presented with red cluster area prior to the 06/08/23
observation during wound care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 16 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Observation on 06/08/23 at 3:14 P.M., with Wound Care Nurse Licensed Practical Nurse (LPN) #563 and
LPN #564 provide wound care to Resident #80's pressure wounds to the coccyx and right buttocks (located
directly above the coccyx wound) revealed an additional wound was observed with no dressing by the
surveyor to Resident #80's right hip area. The additional wound was open tissue, the wound bed was red,
oval shaped, and the surrounding tissue was slightly reddened. After the wound care to the pressure
wounds to the coccyx and right buttocks were completed, LPN #563 and #564 repositioned Resident #80
for comfort and confirmed the care for Resident #80's wounds were complete. Observation revealed no
treatment was applied to the observed wound on Resident #80's right hip area that was visible during care.
Surveyor interview and observation with Wound Care Nurse LPN #563 and #564 of the wounds to the right
hip area confirmed this was a new wound and there were no treatment orders. Wound Care Nurse LPN
#563 revealed she will report the new wound to hospice, and they will come out to assess, measure and
provide a treatment order for the area. Wound Care Nurse LPN #563 confirmed that was hospices job.
Interview on 06/08/23 at 3:59 P.M. with Regional Nurse #617, [NAME] President of Clinical Services #620,
and DON revealed the nurse finding the new wound on Resident #80 should have immediately assessed
the wound at the time it was found and notified the physician for care and treatment. The nurse would then
notify hospice services of the new wound and treatment provided.
Review of the 06/08/23 facility weekly skin assessment completed at 4:50 P.M. for Resident #80 revealed a
new clustered red area on his right buttock which measured seven and a half cm in length by four cm in
width.
Review of 06/08/23 physicians ordered timed at 5:15 P.M. for Resident #80 revealed a new treatment to
right lower buttock to cleanse with normal saline, pat dry then apply barrier cream.
Review of the undated policy called; Wound and Skin Care revealed each resident will have a weekly skin
assessment completed by a licensed nurse. Any alteration in skin integrity will be assessed, communicated
to the physician, treatment order obtained, initiated and responsible party notified.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 17 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, facility policy and procedure review and interview, the facility failed to provide Resident #30
adequate supervision and ensure proper footwear while ambulating to prevent a fall with injury. The facility
also failed to complete a thorough fall investigation following the fall with injury.
Actual harm occurred on 02/23/23 when Resident #30, who was severely cognitively impaired, at risk for
falls and required (staff) supervision with ambulation fell while ambulating independently and sustained a
fractured right clavicle and right hip requiring surgical intervention. This affected one (#30) of three
residents reviewed for falls. The facility census was 103.
Findings include:
Review of Resident #30's medical record revealed an admission date of 05/06/22 and re-admission [DATE],
with diagnoses including asthma, dementia, and congenital kyphosis unspecified region.
Review of Resident #30's care plan dated 12/20/22 included Resident #30 had a self-care deficit related to
dementia. Resident #30 would be clean, well groomed, and would have no decline from admission.
Interventions included Resident #30 required supervision for ambulation and assistance of one staff
member for grooming and hygiene. Further review revealed Resident #30 was at risk for falls. The goal
developed was for Resident #30 to be free of falls (through review date). Interventions included to ensure
Resident #30 was wearing appropriate footwear and to specify and describe correct client footwear, for
example brown leather shoes, tartan bedroom slippers, black non-skid socks when ambulating.
Review of Resident #30's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed
Resident #30 had severe cognitive impairment. The assessment revealed Resident #30 required
supervision of one staff member for bed mobility, transfers, toilet use and locomotion on the unit.
Review of Resident #30's progress note, dated 02/23/23 at 3:37 P.M., documented the nurse heard a loud
noise, a State Tested Nursing Assistant (STNA) yelled for help and Resident #30 was found on the floor in
the doorway to her room. Resident #30 was bleeding from her head, 911 was called, pressure was applied
to head wound. Vital signs were taken. Resident #30 stated she lost her balance and tripped over her shoe.
Resident #30 complained of pain to her right leg, right shoulder, pelvis, and head. Resident #30 had a
laceration to the right eyebrow and a hematoma to the right side of her forehead. Resident #30 was
transported to the local hospital Emergency Department. The Director of Nursing (DON), the Nurse
Practitioner, and Resident #30's guardian were notified.
Review of Resident #30's progress notes dated 02/24/23 at 9:31 A.M., revealed Resident #30 was admitted
to the hospital with a fractured right clavicle and had surgery, open reduction, and internal fixation right hip.
Interview on 06/08/23 at 8:46 A.M., with Regional Nurse #617 revealed she read the investigation report of
Resident #30's fall. The investigation report revealed the nurse heard a loud noise, the STNA called for
help, Resident #30 was on floor and said she tripped over her shoe. Two nurses and an aide assisted
Resident #30. Resident #30 was bleeding, pressure applied to her head wound, 911 was called, vital signs
were stable and blood pressure was 166/97. Resident #30 was confused with impaired
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 18 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
memory. The Nurse Practitioner, Director of Nursing (DON) and responsible party were notified. A
head-to-toe assessment was completed and Resident #30 was unable to state if she had pain in the past
five days.
Interview on 06/08/23 at 8:46 A.M., with Assistant Director of Nursing/Licensed Practical Nurse
(ADON/LPN) #529 revealed she watched the camera footage of Resident #30's fall. ADON/LPN #529
stated Resident #30's shoes were not all the way on her feet, and she was walking on the back of the
shoes and tripped. ADON/LPN #529 stated she believed Resident #30 was high functioning for activities of
daily living (ADL)'s and was able to put her own shoes on. ADON/LPN #529 stated Resident #30 was
walking out of her room and tripped. ADON/LPN #529 indicated Resident #30 took naps throughout the
day. ADON/LPN #529 stated the aide was charting three doors down from Resident #30 when she fell.
Interview on 06/08/23 at 10:08 A.M., with State Tested Nursing Assistant (STNA) #597 revealed he knew
Resident #30 well and took care of her most days when he worked. STNA #597 stated he was not working
on the nursing unit Resident #30 resided on the day she fell. STNA #597 stated before her fall Resident #30
needed assistance getting dressed, putting her pants and undergarments on. STNA #597 stated he had to
put Resident #30's shoes on, and she could not do it herself.
Interview on 06/08/23 at 11:19 A.M., with Regional Nurse #617 revealed she read the witness statements
from Licensed Practical Nurse (LPN) #565 and STNA #625 and the notes confirmed the progress note
documentation. Regional Nurse #617 confirmed the investigation notes did not reveal the events leading up
to the fall or if staff assisted Resident #30 with her shoes (prior to the incident/fall). Regional Nurse #617
confirmed the investigation did not state if Resident #30 was trying to use the bathroom, if she was alone or
with other residents, or which shoes were on her feet.
Interview on 06/08/23 at 11:29 A.M., with LPN #565 revealed on 02/23/23 she was sitting at the nurse's
station and saw Resident #30 walking back to her room. LPN #565 stated she heard a loud bang, ran to
Resident #30 to assist her, and stayed with Resident #30 because she thought she fractured her hip by the
way it looked. LPN #565 stated the DON was notified of Resident #30's fall. LPN #565 indicated Resident
#30 tripped over her shoe when she was turning to enter her room. LPN #565 stated she could not
remember if it was the right or left shoe, but stated one of her shoes was off and laying in the doorway. LPN
#565 stated Resident #30 could walk independently, and she could not remember if Resident #30's shoes
had shoelaces. LPN #565 indicated the fall occurred between lunch and dinner, and Resident #30 told her
she was going to use the bathroom. LPN #565 stated the aide who assisted Resident #30 after the fall no
longer worked at the facility.
Interview on 06/08/23 at 11:44 A.M., with ADON/LPN #529 revealed she only looked at the camera footage
at the point of Resident #30's fall and could not tell if Resident #30 was walking in or out of her room.
ADON/LPN #529 stated she just wanted to make sure no one pushed Resident #30 or if there was any
obstruction in her path. ADON/LPN #529 did not know if Resident #30 was lying down before the fall, did
not know what Resident #30 was doing before the fall, and if staff assisted her with her shoes or Resident
#30 had tried to put her shoes on herself.
Interview on 06/08/23 at 12:52 P.M., with Regional Nurse #617 revealed no staff were interviewed to
determine who (if anyone) put Resident #30's shoes on and helped her dress that day. Regional Nurse
#617 indicated the investigation did not reveal if staff were interviewed about Resident #30 ambulating by
herself.
Review of the policy titled Assessing Falls and Their Causes revised October 2010 included the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 19 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
purpose of the procedure was to provide guidelines for assessing a resident after a fall and to assist staff in
identifying causes of the fall. After an observed or probable fall, the staff would clarify the details of the fall,
such as when the fall occurred and what the individual was trying to do at the time the fall occurred. Within
24 hours of the fall the nursing staff would begin to try to identify possible or likely causes of the incident.
Staff would evaluate chains of events or circumstances preceding a recent fall including what the resident
was doing, whether the resident was among other persons or alone and whether the resident was trying to
get to the toilet.
Event ID:
Facility ID:
365392
If continuation sheet
Page 20 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interview, record review, and review of policy, the facility failed to ensure monthly and
weekly weights were completed and monitored for residents. This affected two (#73 and #3) of three
residents reviewed for weight loss. The facility census was 103.
Residents Affected - Few
Findings include:
1. Review of Resident #73's medical record revealed an admission date of 07/22/20 and a readmission
date of 02/24/23. Resident #73's diagnoses included catatonic schizophrenia, psychotic disorder with
delusions due to known physiological condition, severe protein-calorie malnutrition and immune effector
cell-associated neurotoxicity syndrome, grade unspecified (neuropsychiatric syndrome that can occur
following administration of certain types of immunotherapies).
Review of Resident #73's care plan dated 07/27/20 and revised 06/01/23 included Resident #73 was at risk
for impaired nutritional status related to mental status, medical diagnosis of hypertension, malnutrition and
vitamin B deficiency, shellfish allergy and need for enteral nutrition. On 05/11/23, the resident had a
significant weight loss for six months. Resident #73 would maintain adequate nutritional status as
evidenced by maintaining weight without significant weight changes, and no signs and symptoms of
malnutrition. Interventions included to monitor weights per protocol.
Review of Resident #73's physician orders dated 12/04/22 revealed weight weekly for four weeks, one time
a day every Thursday for post admit weight for four weeks.
Review of Resident #73's progress notes dated 12/08/22 at 12:56 P.M., written by Registered Dietician
(RD) #626 revealed per nursing Resident #73 was having poor oral intake related to difficulty chewing,
swallowing food, Resident #73 was pocketing food in cheeks. Speech Therapy is currently seeing Resident
#73. Current body weight was 166 pounds, appears weight stable and no significant weight loss observed.
Possible discrepancy in current body weight taken. Would request additional weights to confirm. Diet order
was regular diet, pureed texture, thin. Oral intake 50 to 100 percent. No nutritional supplements currently in
place. Would follow up upon additional weights. Further review of Resident #73's progress notes did not
reveal a follow up note from RD #626.
Review of Resident #73's Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed
Resident #73 did not have a Brief Interview for Mental Status conducted due to Resident #73 was rarely or
never understood. Resident #73 required extensive assistance of two staff members for bed mobility,
transfers, toilet use and personal hygiene. Resident #73 required supervision of one staff member for
eating.
Review of Resident #73's weight on 12/01/22 was 166.0 pounds, and Resident #73's weight on 12/22/22
was 147.2 pounds. This was a 11.33 percent weight loss. Weekly weights on 12/08/23, 12/15/23, and
12/29/23 were not documented per physician orders. There was no documentation Resident #73's weight
was rechecked for accuracy on 12/23/23.
Review of Resident #73's progress notes dated 12/28/22 at 4:37 A.M., revealed staff notified Resident
#73's nurse that resident was pocketing all medications and food. Staff cleaned Resident #73's mouth.
There was no documentation Resident #73's physician was notified.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 21 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #73's progress notes from 12/22/22 through 01/19/23 did not reveal documentation
Resident #73's physician was notified of weight loss of 11.33 percent.
Review of Resident #73's progress notes dated 01/19/23 at 9:05 A.M., revealed the nurse spoke with
Certified Nurse Practitioner (CNP) #612 about residents current state. Resident #73 did not swallow
morning medication and did not have nutritional intake on 01/19/23. Resident #73 was pocketing food and
sitting in a slumped over posture. Vital signs stable. CNP #612 ordered labs to be drawn immediately and
would be in to evaluate Resident #73.
Review of Resident #73's weight documentation did not reveal a weight was documented from 12/22/22
through 01/19/23 when Resident #73 was hospitalized .
Review of Resident #73's progress notes dated 01/19/23 at 10:39 P.M. revealed Resident #73 was at the
hospital.
Review of Resident #73's progress notes dated 01/20/23 at 11:56 A.M. revealed Resident #73 was
admitted to the local hospital with catatonia.
Review of Resident #73's After Visit Summary for a hospital stay from 01/19/23 through 02/24/23 included
the reason Resident #73 was admitted to the hospital was catatonia and malnutrition.
Observation on 06/06/23 at 8:46 A.M., of Resident #73 revealed she was sitting in a wheelchair in the
common area and her hair was very greasy with many white flakes noted throughout. Resident #73 was
unable to be interviewed.
Interview on 06/07/23 at 11:01 A.M., with RD #618 revealed he started working at the facility in February of
2023 and had been on a leave of absence for seven weeks. RD #618 stated RD #627 covered for him while
he was away. RD #618 stated when he started working, he did not look back at previous weights because
Resident #73 was receiving a tube feeding in February and the tube feeding was calculated as meeting
Resident #73's current needs, her weight was stable, and no intervention was necessary. RD #618 stated
RD #626 was the dietician in December of 2022 and no longer worked for the facility. When RD #618 was
asked about the December weight loss he stated the facility could have rechecked the weight or received
education on weighing in a consistent manner.
Interview on 06/08/23 at 1:46 P.M., with the Director of Nursing (DON) revealed the facility had risk
meetings daily and weight issues were addressed during the meetings. The DON stated she had worked at
the facility a couple weeks and was not in facility in December 2022. When asked about Resident #73's
weight loss and weights not checked as ordered the DON indicated she would try to find the notes from the
December 2022 risk meetings. The DON was unable to find the documentation.
Interview on 06/14/23 at 10:52 A.M., with Certified Nurse Practitioner (CNP) #612 revealed she
remembered Resident #73 had a weight loss, but she did not remember the details. CNP #612 stated
Resident #73 had an exacerbation of her schizophrenia. CNP #612 stated the Psychiatric Nurse
Practitioner was supposed to be seeing her, but she did not know the frequency of the visits. CNP #612
stated she did not remember the facility staff reporting a weight loss to her for Resident #73.
2. Review of the medical record for Resident #3 revealed an admission date of 09/13/22. Diagnoses
included congestive heart failure, type II diabetes, unspecified severe protein-calorie, hemiplegia, and
hemiparesis following cerebral infarction affecting left non-dominant side, atrial fibrillation,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 22 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
adult failure to thrive, mental disorder not otherwise specified, major depressive disorder, and generalized
anxiety disorder. The resident was admitted to hospice on 11/25/22.
Review of physician's order dated 09/13/22 revealed weekly weights times four weeks and then monthly.
There were no current physician orders for weekly weights.
Residents Affected - Few
Review of Resident #3's weights revealed 111.8 pounds (#s) on 04/07/23 and 89.6 #s on 05/05/23 which
indicated a 22.2 # weight loss over a 30-day interval. Resident #3 refused to be weighed for June 2023.
Review of the nutrition notes dated 04/20/23 and 05/19/23 assessed the resident and implement nutritional
interventions, including recommendations for medication changes, increasing supplements and protein
intakes and weekly weights for four weeks for weight monitoring.
Review of the May and June 2023, Medication Administration Record and Treatment Administration Record
for Resident #3 did not reveal weekly weight monitoring was being completed.
Review of the May 2023 State Tested Nurse Assistant (STNA) task assignment for monthly weight
monitoring for Resident #3 revealed no weights were recorded.
Interview on 06/13/23 at 2:20 P.M., with the Director of Nursing (DON) confirmed weekly weights were not
ordered or completed for Resident #3 following the nutrition progress note recommendations on 05/19/23.
Review of the policy titled Weight Assessment and Intervention updated 01/10/23 included the
multidisciplinary team would strive to prevent, monitor, and intervene for undesirable weight loss for our
residents. Monthly weights would be completed by the tenth of each month and weekly weights would be
completed on a designated day each week at the facilities discretion. Weights will be recorded in the
electronic medical record. Any weight change of five percent or more since the last weight assessment
would be retaken the next day for confirmation. If the weight was verified, nursing would immediately notify
the dietician in writing, Verbal notification must be confirmed in writing. Significant weight changes are
identified as five percent weight loss in one month, seven and a half percent in three months and ten
percent loss in six months.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 23 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, and review of policy, the facility failed to ensure physician orders included the
time frame intravenous fluids were to be administered and the percentage of the solution to be
administered. This affected one resident (#73) of three residents reviewed for physician orders. The census
was 103.
Residents Affected - Few
Findings include:
Review of Resident #73's medical record revealed an admission date of 07/22/20 and a readmission date
of 02/24/23. Resident #73's diagnoses included catatonic schizophrenia, psychotic disorder with delusions
due to known physiological condition, and immune effector cell-associated neurotoxicity syndrome, grade
unspecified (neuropsychiatric syndrome that can occur following administration of certain types of
immunotherapies).
Review of Resident #73's physician orders dated 10/06/22 at 2:00 P.M., revealed per a telephone order
from the Nurse Practitioner to insert a peripheral intravenous (IV), insert midline, two liters normal saline
bolus. The order did not specify the length of time to administer the two liters bolus and no clarification of
the percentage of saline of the normal saline bolus.
Review of Resident #73's physician orders in the electronic medical record dated 10/06/22, revealed
normal saline flush solution (sodium chloride flush), use two- liter intravenously one time only for hydration
for one day. There was no length of time specified to administer the two-liter bolus or clarification of the
percentage of saline of the bolus.
Review of Resident #73's Medication Administration Record (MAR) dated 10/06/22 at 6:20 P.M., revealed
normal saline flush solution (sodium chloride flush), use two liters intravenously one time only for hydration
for one day was administered. There was not length of time specified to administer the two liters bolus or
clarification of the percentage of saline of the bolus.
Review of Resident #73's laboratory results dated [DATE] revealed a sodium level of 162 milliequivalents
per liter and the normal range was 136 to 145 milliequivalents per liter.
Interview on 06/12/23 at 3:06 P.M., with Certified Nurse Practitioner (CNP) #628 revealed it was possible for
the two liters saline bolus to cause Resident #73's sodium level to be elevated to 162 milliequivalents per
liter depending on the solution administered. CNP #628 stated there were so many unknowns in the
intravenous normal saline bolus orders.
Interview on 06/12/23 at 4:30 P.M., with the Director of Nursing confirmed the intravenous orders did not
state the time frame for administering the normal saline IV bolus, and there was no clarification of the
normal saline solution used for the bolus. The Director of Nursing confirmed Resident #73's sodium level
was 162 milliequivalents per liter and that was high.
Review of the policy titled Administering Medications revised 12/2012 included medications should be
administered in a safe and timely manner, and as prescribed. If a dosage was believed to be inappropriate
or excessive for a resident, or a medication was identified as having potential adverse consequences for
the resident or was suspected of being associated with adverse consequences, the person preparing or
administering the medication should contact the resident's Attending Physician or the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 24 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
facility's Medical Director to discuss the concerns.
Level of Harm - Minimal harm
or potential for actual harm
This deficiency represents non-compliance investigated under Complaint number OHO0143495.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 25 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on record review, staff interview, and policy review, the facility failed to ensure a licensed pharmacist
completed monthly medication review (MMR). This affected two (#14 and #69) of the five residents
reviewed for unnecessary medications. The facility census was 103.
Findings include:
1. Review of Resident #14's medical record revealed an admission date of 07/01/19, with diagnoses
including: hemiplegia, hemiparesis, non-traumatic intracerebral hemorrhage affecting left dominant side,
cerebral infarction, dysphagia following cerebral infarction, cognitive communication deficit, speech
disturbance, major depressive disorder, and chronic kidney disease.
Review of Residents #14's medical record from June 2022 through May 2023 revealed no evidence of
monthly pharmacy reviews being completed.
2. Review for Resident #69's medical record revealed an admission date of 03/31/20, with diagnoses
including: paraplegia, muscle weakness, major depressive disorder, and generalized anxiety.
Review of Residents #69's medical record from April 2023 through May 2023 revealed no evidence of
monthly pharmacy reviews being completed.
Interview on 06/13/23 at 10:00 A.M., with the Director of Nursing (DON) revealed the MMR's were not
completed for Residents #14 and #69.
Review of the policy titled Medication Regimen Review Policy, revised April 2007, revealed the Consultant
Pharmacist will perform a monthly medication review (MRR) for every resident in the facility and routine
reviews will be done monthly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 26 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to ensure each resident's Gradual Dose reduction (GDR)
recommendations from the pharmacist was followed up by their physician. This affected four (#3, #30, #24,
and #69) of the five residents reviewed for unnecessary medications. The facility identified 31 residents on
psychotropic medications. The facility census was 103.
Findings include:
1. Record review for Resident #69 revealed an admission date of 03/31/20. Diagnosis included
schizophrenia.
Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #69 was cognitively
intact. Resident #69 had a diagnosis of schizophrenia and received antipsychotic medication.
Review of the care plan dated 04/12/23 revealed Resident #69 used psychotropic medication related to
schizophrenia. Interventions included to consult with the pharmacy, physician to consider dosage reduction
when clinically appropriate at least quarterly.
Review of the Consultant Pharmacist Recommendation to Physician dated 03/25/23 completed by
Registered Pharmacist #614 revealed the resident (#69) has been taking abilify 10 milligrams (mg) daily
since 11/22/22 without a gradual dose reduction (GDR). Could we attempt a dose reduction at this time to
verify this resident is on the lowest possible dose, if not please indicate response below. Review of the GDR
revealed the form had no response documented from the physician.
Review of the Medication Administration Record (MAR) for March 2023 through June 2023 revealed
Resident #69 had no reduction of abiliy (aripiprazole) during that time frame.
Interview on 06/13/23 at 8:05 A.M., with the Director of Nursing (DON) confirmed the Consultant
Pharmacist Recommendation for Resident #69 was not initiated or completed. Resident #69 did not receive
the recommended dose reduction of abilify.
2. Review of Resident #24's medical record revealed an admission date of 02/17/23, with diagnoses
including unspecified dementia with other behavioral disturbance, post-traumatic stress disorder, and
hemiplegia (weakness) affecting the left non-dominant side.
Review of Resident #24's physician orders dated 02/17/23 revealed risperidone 0.25 milligram (mg), one
tablet by mouth twice daily.
Review of Resident #24's care plan dated 03/02/23 included Resident #24 used psychotropic medications.
Resident #24 would remain free of psychotropic drug related complications. Interventions included to
administer psychotropic medications as ordered by the physician and monitor for side effects and
effectiveness every shift.
Review of Resident #24's Consultant Pharmacist Recommendation to Physician dated 03/25/23 included
Resident #24 had a new order to receive the following antipsychotic medication risperidone 0.25 mg
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 27 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
twice a day. To comply with the new CMS initiative regarding the use of antipsychotic agents please verify
the diagnosis as being valid, current, and appropriate. Further review of the Pharmacist Recommendation
to the Physician revealed the form was not completed and not signed by the physician.
Review of Resident #24's Quarterly MDS assessment dated [DATE] revealed Resident #24 was cognitively
intact. Resident #24 required extensive assistance of two staff members for bed mobility, transfers, and
personal hygiene. Resident #24 required supervision of one staff member for locomotion on and off the
unit, Resident #24 used a wheelchair. Resident #24 felt down, depressed, or hopeless, and did not have
thoughts that he would be better off dead or hurting himself in some way.
Interview on 06/13/23 at 8:15 A.M., with Regional Nurse #617 revealed Resident #24 did not have a
diagnosis of schizophrenia or a schizoaffective disorder, as asked on the GDR (gradual dose reduction)
form. Regional Nurse #617 stated Resident #24 was receiving an antipsychotic without an approved
diagnosis. Regional Nurse #617 confirmed the Pharmacist Recommendation to the Physician dated
03/25/23 for Resident #24 was not addressed and completed or signed by the physician.
3. Review of Resident #30's medical record revealed an admission date of 05/06/22, with diagnoses
including asthma, dementia, and congenital kyphosis unspecified region.
Review of Resident #30's physician orders dated 08/26/22 revealed quetiapine fumarate (Seroquel) tablet
25 mg, give 0.5 mg tablet by mouth three times a day for antianxiety.
Review of Resident #30's care plan dated 12/20/22 included Resident #30 used psychotropic medications.
Resident #30 would remain free of psychotropic drug related complications. Interventions included to
administer psychotropic medications as ordered by the physician and monitor for side effects and
effectiveness every shift.
Review of Resident #30's Quarterly MDS assessment dated [DATE] revealed Resident #30 had severe
cognitive impairment. Resident #30 required supervision of one staff member for bed mobility, transfers,
toilet use and locomotion on the unit.
Interview on 06/13/23 at 11:30 A.M., with Regional Nurse #617 revealed a Gradual Dose Reduction (GDR)
for Seroquel was not attempted for Resident #30.
4. Review of medical record for Resident #3 revealed an admission date of 09/13/22, with diagnoses
including mental disorder not otherwise specified, major depressive disorder, and generalized anxiety
disorder.
Review of the quarterly MDS assessment dated [DATE] revealed Resident #3 was severely cognitively
impaired.
Review of Resident #3's care plan dated 11/17/22 revealed Resident #3 had impaired cognitive
function/dementia or impaired thought process related to impaired decision making. Interventions included
reviewing medications and record possible causes of cognitive deficit, new medications or dosage
increases, anticholinergics, opioids, benzodiazepines, drug interaction, errors or adverse drug reaction,
drug toxicity.
Review of the facility Consultant Pharmacist Recommendation to Physician form for Resident #3 dated
03/25/23 revealed the resident (#3) had been taking hydroxyzine 50 mg at bedtime (HS) since
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 28 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
11/08/22 without a gradual dose reduction (GDR). Could we attempt a dose reduction at this time to verify
this resident is on the lowest possible dose? If not, please indicate response below. Review of the GDR
revealed the form had no response documented from the physician.
Record review of the Medication Administration Record (MAR) for March 2023 to June 2023 revealed
Resident #3 had no reduction of hydroxyzine during that time frame.
Interview on 06/13/23 at 2:20 P.M., with the Director of Nursing (DON) confirmed the Consultant
Pharmacist Recommendation for Resident #3 was not initiated or completed. Resident #3 did not receive
the recommended dose reduction of hydroxyzine.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 29 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will
arrange for the provision of hospice services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, hospice staff interviews and staff interview, the facility failed to coordinate care with hospice
services in providing care for residents. This affected two (#35 and #80) of three residents reviewed who
received hospice services. The facility census was 103.
Findings include:
1.Record review for Resident #35 revealed an admission date of 06/17/22. Diagnosis included chronic
obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral disturbances.
Record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #35 was severely
cognitively impaired. Resident #35 received hospice care.
Record review of the care plan dated 07/15/22 revealed Resident #35 had an activity of daily living self care
performance deficit related to dementia. Interventions included assistants needed of one staff member for
bathing/showering. The care plan dated 11/03/22 revealed Resident #35 received hospice care need due to
the diagnosis of end stage COPD. Interventions included Hospice staff to visit and provide care, assistance,
and/or evaluation in addition to facility staff.
Record review of the physician order dated 01/16/23 revealed Resident #35 was admitted to Hospice
(#625) with a diagnosis of lung cancer.
Record review of the posted shower schedule located at the nurses station revealed Resident #35 was to
receive showers every tuesday and friday on day shift.
Observation on 06/05/23 at 9:00 A.M. revealed Resident #35 was ambulating in the hall. Resident #35's
hair was very oily and unkept. Resident #35 revealed she did not know if she received baths or showers.
Observation on 06/05/23 at 9:04 a.m. with State Tested Nursing Assistant (STNA) #589 confirmed Resident
#35 's hair was oily and unkept.
Record review of the shower sheets for Resident #35 revealed from 03/01/23 through 06/06/23
showers/baths were not consistently completed as scheduled.
Interview on 06/07/23 at 3:30 P.M. with DON revealed if a resident was receiving hospice services, the
facility staff were not expected to give showers.
Interview on 06/07/23 between 4:32 P.M. and 4:36 P.M. with STNA #570, #621, LPN #575 revealed if a
resident received hospice services, the facility staff did not have to provide the residents showers.
Record review of the hospice Certification and Plan of Care dated 05/11/23 located in the front of Resident
#35's chart revealed no documentation of when scheduled shower/bathing days occurred.
Interview on 06/13/23 at 3:00 P.M. with DON revealed there was no documentation in Resident #35's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 30 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
medical record to verify when hospice services provided Resident #35 with a bath or shower. DON
confirmed the facility did not meet with hospice as a team when residents were admitted to hospice to
collaborate care for residents.
Phone interview on 06/13/23 at 4:20 P.M. with Hospice Nurse RN #623 from Hospice Service #625 for
Resident #35 revealed the hospice staff provided supplemental care for Resident #35, the facility staff was
to continue to provide routine care including showers. Hospice Nurse RN #623 revealed she did not sit with
facility staff to coordinate care, she placed the care plan in the residents chart for the facility staff to review.
Hospice Nurse RN #623 revealed she was not aware when Resident #35 received showers provided by the
facility but when the hospice staff provided bathing, that was to be considered extra bathing.
2. Record review for Resident #80 revealed and admission date of 05/10/22. Diagnosis included anoxic
brain damage, cognitive communication deficit, need for assistants with personal care, and hemiplegia and
hemiparesis.
Record review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #80 was severely
cognitively impaired. Resident #80 was at risk for pressure ulcers and had two stage four pressure ulcers.
Record review of the care plan for Resident #80 dated 06/01/23 revealed Resident #80 had a pressure
ulcer or potential for a pressure ulcer developing related to decreased mobility. Interventions included to
administer treatment as ordered.
Record review of the physician order dated 06/07/23 revealed an order for Resident #80 admitted to
Hospice 06/01/23 with diagnosis of anoxic brain damage.
Observation on 06/08/23 at 3:14 P.M. with Wound Care Nurse Licensed Practical Nurse (LPN) #563 and
LPN #564 provide wound care to Resident #80's pressure wounds to the coccyx and right buttocks (located
directly above the coccyx wound) revealed an additional wound was observed with no dressing by the
surveyor to Resident #80's right hip area. The additional wound was open tissue, the wound bed was red,
oval shaped, and the surrounding tissue was slightly reddened. After the wound care to the pressure
wounds to the coccyx and right buttocks were completed, LPN #563 and #564 repositioned Resident #80
for comfort and confirmed the care for Resident #80's wounds were complete. Observation revealed no
treatment was applied to the observed wound on Resident #80's right hip area that was visible during care.
Surveyor interview and observation with Wound Care Nurse LPN #563 and #564 of the wound to the right
hip area confirmed this was a new wound and there were no treatment orders. Wound Care Nurse LPN
#563 revealed she will report the new wound to hospice, and they will come out to assess, measure and
provide a treatment order for the area. Wound Care Nurse LPN #563 confirmed that was hospices job.
Interview on 06/08/23 at 3:59 P.M. with Regional Nurse #617, [NAME] President of Clinical Services #620,
and DON revealed the nurse finding the new wound on Resident #80 should have immediately assessed
the wound at the time it was found and notified the physician for care and treatment. The nurse would then
notify hospice services of the new wound and treatment provided.
Interview on 06/13/23 at 3:00 P.M. with DON confirmed the facility did not meet with hospice as a team
when residents were admitted to hospice to collaborate care for residents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 31 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Phone interview on 06/13/23 at 4:40 P.M. with Hospice RN #624 from Hospice Service #626 for Resident
#80 revealed hospice staff take over the residents care plan and would collaborated with the staff on the
unit at the time of the visit. The nurses were expected to notify hospice first with any change in condition
including finding a new wound. Hospice RN #624 revealed the nurse at the facility would not notify the
physician first because the physician would not know the hospice formulary including for wound care. The
nurse would be expected to just put a dressing over the wound until the hospice nurse could come and
assess the wound and determine the treatment. Hospice RN #624 verified she was unsure how long it may
take for a hospice nurse to arrive to assess the resident but that was how it should be done.
Event ID:
Facility ID:
365392
If continuation sheet
Page 32 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interview, record review, and review of policy, the facility failed to maintain infection control
practiced during a wound dressing change. This affected one (#80) of two residents observed during wound
dressing changes. The facility census was 103.
Residents Affected - Few
Findings include:
Record review for Resident #80 revealed and admission date of 05/10/22, with diagnoses including anoxic
brain damage, cognitive communication deficit, need for assistants with personal care, and hemiplegia and
hemiparesis.
Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #80 was severely cognitively
impaired. Resident #80 was at risk for pressure ulcers and had two stage four pressure ulcers.
Review of the care plan for Resident #80 dated 06/01/23 revealed Resident #80 had a pressure ulcer or
potential for a pressure ulcer developing related to decreased mobility. Interventions included to administer
treatment as ordered.
Record review of the physician order dated 06/07/23 revealed an order for Resident #80 admitted to
Hospice 06/01/23 with diagnosis of anoxic brain damage.
Review of the physician orders for June 2023 for Resident #80 revealed the treatment to the coccyx
included cleans with normal saline pat dry, apply dermaseptine to peri wound skin, calcium alginate to
wound bed, abdominal pad to cover areas and tape to secure. The treatment to the right buttocks included
cleans with normal saline pat dry, apply dermaseptine to peri wound skin, calcium alginate to wound bed,
abdominal pad to cover areas.
Observation on 06/08/23 at 3:14 P.M., with Wound Care Nurse Licensed Practical Nurse (LPN) #563 and
LPN #564 provide wound care to Resident #80's pressure wounds to the coccyx and right buttocks (located
directly above the coccyx wound) revealed the old dressing (covering both wounds) dated 06/08/23 was
saturated with yellow/brown drainage on the outside of the dressing and there was a large amount of thick,
mucousy yellow/brown drainage covering the inside of the dressing. Wound Care Nurse LPN #563 verified
the dressing removed was saturated. Wound Care Nurse LPN #563 removed the old dressings covering
both wounds, cleansed both wounds, applied the new dressings completing the dressing changes.
Observation revealed during the dressing changes, Wound Care Nurse LPN #563 did not remove her
gloves and/or wash her hands after removing the soiled dressings and before applying the clean dressings.
Interview on 06/08/23 at 3:41 P.M., with LPN #564 confirmed Wound Care Nurse LPN #563 did not change
her gloves or wash her hands during the dressing change with Resident #80.
Interview on 06/08/23 at 3:41 P.M. with Wound Care Nurse LPN #563 confirmed she did not wash her
hands or change her gloves after removing the soiled dressing on Resident #80's wounds to the coccyx
and right buttocks and before applying the clean dressings during the dressing change.
Review of the policy titled, Wound Care dated October 2010, revealed the purpose of the procedure is to
provide guidelines for the care of wounds to promote healing. The steps in the procedure
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 33 of 34
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365392
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Rocky River Gardens Rehab and Nursing Ctr
4102 Rocky River Dr
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
included to put on exam glove. Loosen tape and remove dressing. Pull glove over dressing and discard into
appropriate receptacle. Wash and dry hands thoroughly. Put on gloves.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365392
If continuation sheet
Page 34 of 34