F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, interview and policy review the facility failed to ensure residents were provided
a dignified dining experience and failed to ensure urinary catheter drainage bags were discreet to promote
resident dignity. This affected two residents (Resident #53 and #67) of eight residents reviewed for dignity.
The census was 96.
Findings include:
1. Review of Resident #67's medical record revealed an admission date of 06/16/23. Diagnoses included
sepsis, encephalopathy, diabetes, Alzheimer's dementia, and mild protein calorie malnutrition. Review of
the five-day Minimum Data Set 3.0 assessment dated [DATE] revealed the resident was not cognitively
intact. She required extensive assistance to being dependent of two staff members for activities of daily
living.
On 06/27/23 at 11:05 A.M. an observation of the lunch meal revealed State Tested Nursing Assistant
(STNA) #322 was standing at Resident #67's bedside, feeding the resident her lunch meal. The STNA was
not at eye level with the resident but was standing over the resident while assisting her with the meal.
On 06/27/23 at 11:09 A.M. interview with STNA #322 verified she was standing while feeding Resident #67
her lunch meal and she should be seated, placing herself at eye level, with the resident.
Review of the facility policy and procedure Dignity, Respect and Privacy not dated revealed to provide care
to residents while maintaining their dignity and privacy staff should be at eye level.
2. Review of Resident #53's medical record revealed he was admitted to the facility on [DATE] with
diagnoses including type two diabetes mellitus without complications, muscle wasting and atrophy, Down
syndrome, chronic kidney disease, obstructive and reflux uropathy, and bladder disorder, unspecified.
Review of Resident #53's physician order, dated 09/20/22, identified he was to have a #18 French Foley
catheter to straight drain due to obstructive uropathy and the facility may change it as needed if
encrustation occurs.
Review of Resident #53's quarterly Minimum Data Set (MDS) 3.0 Assessment, dated 06/20/23 revealed he
was cognitively impaired and had an indwelling catheter.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
365394
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Observation on 06/27/23 at 8:05 A.M. and at 8:24 A.M. of Resident #53's urinary catheter bag revealed the
bag was not covered exposing the urine collected in the drainage bag and this was visible from the
resident's doorway.
Interview on 06/27/23 at 8:24 A.M. with Registered Nurse (RN) #261 verified the urine in Resident #53's
urinary catheter bag was visible from the doorway. She verified the urine in the urinary catheter bag should
not be visible for the respect and dignity of Resident #53.
Review of the facility policy titled, Dignity, Respect, & Privacy, undated, revealed the facility was to provide
care to residents while maintaining their dignity and privacy. Residents are to always be treated with respect
and cared for in a manner that protects their privacy.
This deficiency represents non-compliance investigated under Complaint Number OH00143590 and
OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0567
Honor the resident's right to manage his or her financial affairs.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, interview and facility policy and procedure review the facility failed to ensure
resident funds were appropriately managed. This affected one resident (Resident #70) of three residents
reviewed for funds. The facility census was 96.
Residents Affected - Few
Findings included:
Review of Resident #70's medical record revealed an admission date of 12/08/20 with diagnoses including
type II diabetes mellitus with other specified complications, chronic obstructive pulmonary disease with
acute exacerbation, morbid (severe) obesity due to excessive calories, and generalized muscle weakness.
Review of Resident #70's Resident Fund Manager Service form revealed she authorized the facility to
manage her funds on 01/19/21 and she would receive a $50.00 monthly allowance after her care costs
were paid to the facility (directly transferred from her account to the facility).
Review of Resident #70 quarterly Minimum Data Set (MDS) 3.0 assessment, dated 06/06/23, revealed the
resident was cognitively intact.
Review of Resident #70's financial statements, dated 02/03/21 to 06/07/23, revealed she had 14 monthly
deductions starting 04/04/23 for insurance premiums. A monthly deposit from Social Security of $519.00, a
monthly deduction of $264.00 for care costs and a monthly deduction of $255.00 for insurance premium,
totaled $519.00. Further review of the statements revealed starting 10/12/22 through 06/07/23, Resident
#70 had a monthly balance of one dollar and 33 cents. Record review revealed no evidence the resident
was receiving a monthly allowance ($50.00 per month) to use for needed personal purposes.
Interview on 06/27/23 at 3:05 P.M. with Resident #70 revealed the facility was taking all of her money for
ancillary services insurance premiums and she would like to have her money back. She verified she was a
Medicaid recipient and would like to have the $50.00 per month she was permitted to have for personal
purposes.
Interview on 06/28/23 at 9:40 A.M. with Receptionist #228 revealed residents who receive Medicaid were to
get anywhere from $30.00 to $50.00 per month, depending on the resident. She reported the money was
for residents to purchase personal items needed. Receptionist #228 reported she was directed by former
Business Office Manager #341 to take the insurance premium for ancillary services out of residents'
accounts who signed up for ancillary services. She reported Corporate Accounts Receivable Director
(CARD) #337 was now her supervisor and overseeing the resident accounts.
Telephone interview on 06/29/23 at 11:08 A.M. with CARD #337 revealed upon review of Resident #70's
account, there was a deduction taken out of her funds by Social Security. Since the facility was not the
resident's representative payee, the Social Security office would not release any information to the
corporation regarding the reason for the Social Security deduction. CARD #337 indicated Resident #70 did
not permit the facility to be the representative payee and therefore, the resident needed to contact the
Social Security office to inquire about the garnishing of her monies.
Interview on 06/29/23 at 11:30 A.M. with Receptionist #228 verified Resident #70 has had 14 deductions
from her account for Insurance Premiums (for ancillary care) starting on 04/04/22.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0567
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Telephone interview on 06/29/23 at 11:39 A.M. with CARD #337 revealed she had spoken to her supervisor
and the resident would be provided back pay with interest. She reported she would look at Resident #70's
account and calculate since the insurance premiums started being taken out, 04/04/22, and when Social
Security started garnishing her monies, what her interest would be. She verified Resident #70 should have
been left with $50.00 monthly in her account for personal purposes and that the additional deductions
should not have been taken.
Interview on 06/29/23 at 1:00 P.M. with the Administrator revealed she had been attempting to correct
Resident #70's funds concern since 04/11/23 and would be upset if she had a banking error that was not
resolved timely.
Review of the facility policy titled, Managing Resident Personal Funds, revised 01/20/21, revealed nursing
homes residents supported by Medicaid were entitled to maintain a small personal funds account, to be
used for personal preference items. A Medicaid resident had the right to a small personal allowance each
month, usually from his/her Social Security income, to use for personal purposes. The resident may entrust
the funds to the facility but was not required to do so. The facility was required to accept and serve as
fiduciary for those residents.
This deficiency is an incidental finding during investigation of Master Complaint Number OH00144114,
Complaint Number OH00143590 and OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
Self-Reported Incident (SRI) review, medical record review, interview and facility policy review the facility
failed to prevent misappropriation of narcotics. This affected one resident (Resident #73) of three residents
reviewed for abuse/neglect/misappropriation. The facility census was 96.
Residents Affected - Few
Findings included:
Review of Resident #73's medical record revealed diagnosis including fibromyalgia. Review of the resident's
medication orders revealed the resident had an order for Norco 5-325 milligrams (mg) four times a day.
Review of facility self-reported incident (SRI), tracking number 234072 revealed on 04/15/23 at 3:34 A.M.
the outside pharmacy delivered medications to the facility. Per Licensed Practical Nurse (LPN) #300's
statement, she checked the medications in and then gave three narcotic medications (each contained in a
medication card, unit dose for 30 tablets) to Registered Nurse (RN) #339 which included a 30 count card of
Norco (narcotic pain medication) 5-325 milligrams (mg), Ativan (anti-anxiety medication) and tramadol (pain
medication). Per LPN #340's statement, when RN #339 delivered the medications to LPN #340, only two
narcotic medication cards were provided to him for the hall he was working which did not include the Norco
for Resident #73. During the day shift medication administration, it was identified the Norco was missing
when the last Norco was used from the previous card (for Resident #73). Pharmacy was contacted to have
the medication refilled and confirmed the medication had been delivered on 04/15/23 at 3:34 A.M. and
signed as received by LPN #300. Statements were obtained from LPN #300 and #340 and RN #339. RN
#339 stated she believed there were only two cards of medication given to her and she gave them to LPN
#340. The facility determined the allegation of misappropriation was inconclusive as they were unable to
determine if medications were misappropriated by the alleged perpetrator (RN #339). It was suspected but
the facility was unable to make the determination that this had occurred through witness statements. Not
only was the (narcotic) card missing but also the sheet (used to sign each dose removed from the
medication card) that goes with the card.
Review of the investigation file revealed the facility became aware of the missing controlled narcotic (Norco)
during day shift on 04/15/23 when the floor nurse (current Director of Nursing (DON)) was using the last of
Resident #73's narcotic medication and reached out to the pharmacy to send the next card. Per the current
DON's signed statement, the pharmacy reported the medication was delivered during night shift on
04/15/23 at 3:40 A.M. There were three nurses working and on the schedule during the time of the delivery.
LPN #300, Registered Nurse (RN) #339 and LPN #340. Review of the statements revealed LPN #300
signed for Resident #73's controlled narcotic (Norco), with two other controlled substances (Ativan and
tramadol) and then handed them off to RN #339 who then handed the medications off to LPN #340. RN
#339's statement by telephone revealed she believed she was only handed the Ativan and tramadol by LPN
#300. LPN #340's statement by email revealed he was only handed the Ativan and tramadol by RN #339.
Interview on 06/29/23 at 1:42 P.M. with the DON revealed she was the nurse on duty who was working and
discovered Resident #73's controlled narcotic (Norco) was missing. She reported she reached out to the
pharmacy to send the next card of Norco for Resident #73 because she was using the last dose in the
current card of medication. The pharmacy reported to her the Norco was delivered to the facility at 3:40
A.M. on 04/15/23. The DON and Licensed Practical Nurse (LPN) Supervisor #99 completed a whole house
audit of controlled substances and Resident #73's controlled narcotic (Norco) was not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
found.
Level of Harm - Minimal harm
or potential for actual harm
Review of the investigation file revealed LPN #300 was urine tested on [DATE] and the results were
negative, RN #339 was urine tested on [DATE] and the results were positive for cannabinoids on 04/27/23,
and LPN #340 was urine tested on [DATE] and the results were negative. RN #339 was terminated on
05/02/23 related to her urine drug screen results.
Residents Affected - Few
On 06/29/23 at 4:10 P.M. interview with the DON and Administrator verified the Norco was delivered to the
facility on [DATE] and the facility was unable to locate the Norco for Resident #73.
Review of the facility policy titled, Abuse, Mistreatment, Neglect, Exploitation and Misappropriation of
Resident Property, dated 10/2022, revealed misappropriation of resident property was the deliberate
misplacement, exploitation, or wrongful temporary or permanent use of a resident's belongings or money
without the resident's consent.
This deficiency represents non-compliance investigated under Complaint Number OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review, staff interview and facility policy and procedure review, the facility failed
to ensure oxygen tubing was dated and stored properly. This affected one resident (Resident #87) of seven
residents reviewed for oxygen use. The census was 96
Residents Affected - Few
Findings include:
Review of Resident #87's medical record revealed he was admitted to the facility on [DATE]. Diagnoses
included chronic obstructive pulmonary disease, diabetes, and mild protein calorie malnutrition. Review of
the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed his cognition was intact. He
required extensive assistance of two or more staff members for bed mobility, transfers and extensive
assistance of one staff member for dressing, toilet use and personal hygiene.
Review of the physicians orders for June 2023 revealed orders for oxygen two to four liters by nasal cannula
at night time and Xopenex (a bronchodilator) every four hours via nebulizer for shortness of breath. Review
of the treatment record for June 2023 revealed to change oxygen supplies every week on Sunday.
On 06/27/23 at 3:00 P.M. and 3:25 P.M. observation revealed Resident #87's oxygen tubing was dated
06/18/23 and the nasal cannula was tied to the resident's bed rail. The resident's nebulizer tubing was also
not dated and the nebulizer mouthpiece was laying on a chair in the resident's room, not covered or stored
to prevent possible contamination.
Review of the policy and procedure Oxygen Handling revised 01/21 revealed Oxygen tubing and other
equipment will be changed routinely.
This deficiency is an incidental finding during investigation of Master Complaint Number OH00144114,
Complaint Number OH00143590 and OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review and staff interview, the facility failed to identify and treat potential
incidents of pain and implement a comprehensive and individualized pain management plan for Resident
#67 who was observed to experience discomfort/possible pain during care. This affected one resident
Resident (Resident #67) of three residents reviewed for urinary catheters. The census was 96.
Residents Affected - Few
Findings include:
Review of Resident #67's medical record revealed she was admitted to the facility on [DATE] with
diagnoses including sepsis, encephalopathy, diabetes, Alzheimer's dementia, and mild protein calorie
malnutrition.
Review of the pain assessment dated [DATE] revealed the no evidence staff identified the resident had any
type of pain. The resident did not have a care plan for pain.
Review of the admission physician orders revealed a #16 French indwelling urinary catheter with the
balloon inflated to 10 milliliters due to a neurogenic bladder, catheter care every shift, and monitor for pain
(with numerical scale of 1-10) every shift. There was no order for scheduled or as needed (PRN) pain
medication.
Review of the five-day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was
cognitively impaired. The assessment revealed the resident required extensive assistance from two or more
staff members for bed mobility and total dependence from two or more staff members for transfers,
dressing, and toilet use.
On 06/27/23 at 11:10 A.M. State Tested Nursing Assistant (STNA) #242 was observed providing urinary
catheter care to the resident. The STNA closed the blind and explained to Resident #67 she was going to
provide the resident with catheter care. At this time, Resident #67 was heard stating, no-no-no-no. The
STNA proceeded to provide care and told the resident, I know it hurts (while lowering the head of the
resident's bed) but we have to lower it so care can be completed. STNA #242 provided the resident
catheter care and then turned Resident #67 onto her left side at which time the resident moaned and called
out. The STNA continued with the resident's care, washing the resident's buttocks, and changing the
disposable incontinence pad that was underneath the resident. While replacing the pad underneath the
resident and turning the resident, she again yelled out and appeared to be in pain. STNA #242 explained
the need to replace the resident's bed linens. The STNA then placed a pillow between the resident's legs
and the resident again moaned and yelled out; the resident appeared to be in distress during the
procedure.
On 06/27/23 at 11:35 A.M. interview with STNA #242 revealed she was unaware whether the resident
received anything for pain.
Following the surveyor's observation, review of a progress note, dated 06/27/23 at 12:09 P.M. revealed the
nurse practitioner was updated of the resident yelling out during peri-care and at times throughout the shift.
A new order was given for Tylenol 650 milligrams (mg) for general pain/discomfort.
Review of the physician's orders revealed an order for Tylenol 650 mg every four hours as needed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
for general discomfort.
Level of Harm - Minimal harm
or potential for actual harm
On 06/27/23 at 2:30 PM. interview with the Director of Nursing (DON) and the Administrator revealed staff
had reported the resident had been moaning and calling out with care but they were told this was a
behavior when staff touched the resident and not necessarily pain related. The DON stated a new pain
assessment had since been completed and the resident's primary care provider ordered Tylenol 650
milligrams (mg) every four hours as needed for pain.
Residents Affected - Few
Review of the June 2023 Medication Administration Record and progress notes revealed on 06/27/23 at
12:12 P.M. the resident received Tylenol 650 milligrams (mg) for a pain rating of five on a 0-10 pain scale
(with ten being the most severe pain) and the medication was determined to be effective; on 06/28/23 at
8:00 A.M. the resident received Tylenol 650 mg (no pain rating provided) and the medication was
determined to be effective; on 06/29/23 at 5:37 A.M. the resident received Tylenol 650 mg for a pain rating
of 8 on a 0-10 scale and the medication was determined to be effective.
On 06/29/23 at 1:24 P.M. interview with STNA #242 revealed she felt Resident #67 had been more
comfortable with positioning since 06/27/23 when the Tylenol order was added and stated if the resident
doesn't feel good, she called out in pain. STNA #242 reported if a resident was having pain or complains of
pain, she was to stop whatever she was doing with that resident and report the resident's complaints to the
nurse. She reported if the resident had pain medications ordered, the nurse could administer the
medication. The STNA stated she had noticed that if Resident #67 called out, it could be time for her pain
medication.
On 06/29/23 at 1:24 P.M. interview with Registered Nurse (RN) #309 revealed she felt Resident #67's pain
management plan was currently effective. She reported she worked with Resident #67 last week and noted
she winced in pain in her shoulder. RN #309 reported she notified the physician, and an x-ray was ordered,
but the physician did not want to order any pain medications until he knew what the cause was of the pain.
RN #309 reported the x-ray was negative, and the physician still did not order any pain medication because
he wanted to assess her for a rotator cuff injury. RN #309 reported she knows when a cognitively impaired
resident is experiencing pain by signs (of pain). She reported she looks for guarding, wincing, or other facial
expressions. RN #309 reported sometimes it was very difficult to determine if a resident was having pain or
if it was a behavior but in these cases you do right by the resident and notify the physician of your findings.
RN #309 reported the physician makes the ultimate decision of whether a resident's presentation was pain
or behavioral. She reported the nurse on duty needed to provide the physician with his or her findings. The
RN verified the resident currently had an order for Tylenol for pain management.
The facility did not have a policy regarding pain management.
This deficiency represents non-compliance investigated under Complaint Number OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, record review and policy review the facility failed to store and prepare food
in a sanitary manner. This has the potential to affect 95 residents in the facility. The facility identified one
resident (Resident #63) did not receive food by mouth from the kitchen The facility census was 96.
Findings included:
1. Review of food temperature logs for May 2023 revealed food temperatures were not taken during
preparation, and during holding for the dinner meal hot items on 05/09/23, breakfast meal and lunch meal
cold items on 05/13/23, lunch meal hot items on 05/13/23, dinner meal hot items on 05/18/23, lunch meal
cold items on 05/25/23, dinner meal cold items on 05/27/23, dinner meal cold items on 05/28/23, breakfast,
lunch and dinner meal hot items on 05/30/23, and dinner cold items on 06/07/23.
Interview on 06/27/23 at 9:25 A.M. with Dietary Manger #251 verified there was missing documentation to
verify food temperatures were obtained.
2. Observation on 06/27/23 at 10:15 A.M. of the prep refrigerator revealed a partially used bag of spinach
which was left open to air. An interview at the time of the observation with Dietary [NAME] #287 verified
items in the refrigerator should be closed to keep food protected.
3. Observation on 06/27/23 at 10:51 A.M. of Dietary [NAME] #284 pulling tongs from overhead storage and
entering the walk-in cooler to obtain hotdogs and sausage to cook for residents. Dietary [NAME] #284
placed seven hotdogs from a container in the refrigerator into a container in her hand. Observation revealed
the tongs had a dried, crusty, white substance inside the arm and serving part of the tong. The Dietary
[NAME] #284 verified the substance and stated, These are dirty. She then left the walk-in cooler to obtain
another tong which were clean. Dietary [NAME] #284 then reentered the walk-in cooler and obtained a
sausage and placed it in the container with the hotdogs.
Interview on 06/27/23 at 12:15 P.M. with Dietary [NAME] #284 verified she cooked one of the hotdogs she
obtained with the dirty tongs for Resident #64 and the sausage for Resident #91.
Interview on 06/27/23 at 12:20 P.M. with Regional Culinary Director #333 verified the hotdogs should have
been discarded after being handled with the dirty tongs and if he had known they had been touched by the
dirty tongs, he would have had Dietary [NAME] #284 discard them.
4. Observation on 06/27/23 at 10:52 A.M. of Speech Therapist #302 walking into the kitchen near a food
preparation table with her hair not properly contained in a hair net. She had her hair in a loose ponytail and
only the upper part of her hair was contained inside a hair net. An interview at the time with Regional
Culinary Director #333 verified Speech Therapist #302 was not wearing her hair net appropriately and her
hair was not contained in it.
5. Observation on 06/27/23 at 10:54 A.M. of the bench can opener (large can opener attached to a counter)
blade with dark, crusted substance. An interview at the time with Regional Culinary Director #333 verified
the can opener was dirty.
Interview on 06/27/23 at 12:30 P.M. with Dietary Manager #251 verified the bench can opener was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
dirty, and the dirt did not appear to be from use of the can opener today.
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility policy titled, Cleaning Bench Can Opener, created and revised 09/08/21, revealed the
bench can opener will be cleaned and sanitized after each use and as needed.
Residents Affected - Many
Review of the facility policy titled, General Cleaning of Equipment, created 10/01/21 and revised 10/01/21,
revealed basic cleaning equipment will be maintained in a clean and sanitary condition after every yes to
ensure food safety.
This deficiency represents non-compliance investigated under Complaint Number OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, observation and facility policy and procedure, the facility failed to
follow proper infection control procedure related to indwelling catheter care and medication administration.
This affected one resident (Resident #67) of three residents reviewed for urinary catheters and one resident
(Resident #88) of three residents observed for medication administration. The census was 96.
Residents Affected - Few
Findings include:
1. Review of Resident #67's medical record revealed she was admitted to the facility on [DATE]. Diagnoses
included sepsis, encephalopathy, diabetes, Alzheimer's dementia, and mild protein calorie malnutrition.
Review of the five-day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed her cognition was
not intact. She required extensive assistance of two or more staff members for bed mobility, total
dependence of two or more staff members for transfers, dressing, and toilet use.
On 06/27/23 at 11:10 A.M. observation revealed State Tested Nursing Assistant (STNA) #242 applied
gloves, closed the window blind and explained to Resident #67 the care to be provided. STNA #242 closed
the curtain around the resident's bed, removed her gloves and applied a new pair of gloves without washing
her hands. STNA #242 then removed the old catheter anchor that was on the resident's right leg. The
STNA then removed her gloves and applied a new pair without washing her hands. STNA #242 removed
her gloves, applied new gloves without washing her hands. STNA #242 washed the resident's buttocks and
then removed her gloves and applied new gloves without washing her hands.
On 06/27/23 at 11:35 A.M. interview with STNA #242 verified she had not washed her hands between
glove changes
2. On 06/28/23 at 7:50 A.M. during observation of medication administration for Resident #88 by Licensed
Practical Nurse (LPN) #230 revealed Resident #88 dropped a pill in her bed and LPN #230 picked up the
pill with her ungloved hand and gave the pill to Resident #88 to take. Then LPN #230 placed the resident's
hearing aides into both ears, exited the resident's room and went back to the medication cart without
washing her hands. LPN #230 then began to prepare medications for the next resident.
On 06/28/23 at 8:20 A.M. interview with LPN #230 verified she had not washed her hands after providing
resident care and returning to the medication cart to prepare medications
Review of the policy and procedure for Hand washing dated 03/19 revealed hands should be washed after
touching a resident or handling his/her belongings.
This deficiency represents non-compliance investigated under Complaint Number OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Adams Lane
1856 Adams Lane
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation and interview the facility failed to ensure a safe environment for the residents, staff
and the public. This had the potential to affect all 13 ambulatory residents (#8, #15, #19, #22, #24, #35,
#50, #52, #56, #83, #88, #89, and #100) identified by the facility. The facility census was 96.
Findings included:
1. Observation on 06/27/23 at 7:55 A.M. of a large hole in the asphalt in the visitor parking lot. There was a
drain noted in the center of the hole. On the lowest corner of the drain was an orange safety cone which
had been flattened, cracked, and was lying flat in the hole. Resident #15 was walking around the visitor
parking lot at the time of the observation.
Interview on 06/27/23 at 3:30 P.M. with Receptionist #228 revealed the large hole has been present since
she started working in the facility September 2022.
Observation on 06/27/23 at 3:40 P.M. with the Maintenance Supervisor #214 revealed the large hole in the
visitor parking lot measured four feet by three-and-one-half feet by six inches deep. The asphalt at the edge
of the hole was crumbly and in the center was a drain. An interview at the time with Maintenance
Supervisor #214 revealed the drain had been sinking for a long time but was unable to specifically recall
when it began. He verified the area was a driving and walking hazard.
2. Observation on 06/27/23 at 3:15 P.M. of a metal cap in the floor at the beginning of the 200- hall moving
and spinning as this surveyor walked on it. This surveyor tripped due to the unstable metal cap. STNA #317
verified it was a safety hazard and didn't know how long the cap had been loose. The unit was the skilled
rehabilitation unit where residents had therapy to prepare to return home.
Observation on 06/27/23 at 3:27 P.M. revealed Maintenance Supervisor #214 was leaning over the drain
with the drain cap in his hand. He had a drill and screws to secure the cap to the floor. An interview at the
time revealed the screws were taken out of the drain cap around 11:30 A.M. on 06/27/23 because he
needed to put chemicals down the drain. He reported he got busy and didn't come back to put the screws
back in. Further interview verified the cap not being properly secured was a safety issue.
This deficiency is an incidental finding during investigation of Master Complaint Number OH00144114,
Complaint Number OH00143590 and OH00143268.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365394
If continuation sheet
Page 13 of 13