F 0569
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
state/federal economic stimulus and Medicaid guideline review, record review, financial record review and
interview the facility failed to ensure each resident who received Medicaid and/or their financial
representative were notified when the amount in the resident's personal funds account reached $200.00
less than the SSI resource limit as required. This affected four residents (#57, #74, #34 and #37) of 65
residents whose personal fund records were reviewed.
Residents Affected - Some
Findings Include:
Review of current state Medicaid resident trust guidelines revealed each resident who utilized Medicaid
insurance may not keep more than $2000.00 in a trust account. Also, the same guidelines revealed
COVID-19 stimulus checks (three total) did not count as monthly income; so they would not affect a
resident's medical coverage. However, a resident who utilized Medicaid insurance and received stimulus
payment(s) had 12 months to spend the money from the time they received it.
Review of the federal COVID-19 stimulus documentation revealed three different economic impact
payments made to eligible persons. The following were the dates and payment amounts for individuals:
$1200.00 in April 2020, $600.00 in December 2020/January 2021, and $1400.00 in March 2021. With these
guidelines, a resident who received all three stimulus payments would only be permitted to have the
following amounts in their trust account: from April 2020 to December 2020/January 2021, $3200.00; from
December 2020/January 2021 to March 2021, $3800.00; and from March 2021 to April 2021, $5200.00.
Starting in April 2021, residents were only permitted to have $4000.00. Starting in December 2021/January
2022 residents were only permitted to have $3400.00. Then, in April 2022, residents would have to be back
down to the permitted $2000.00 limit.
1. Resident #57 was admitted to the facility on [DATE] with diagnoses including schizophrenia,
atherosclerosis, muscle weakness, cognitive communication deficit, dementia, depression, anxiety,
epilepsy, and hypertension. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/12/22
revealed the resident had severe cognitive impairment.
Review of Resident #57's financial records revealed he received Medicaid. According to his current account
statement, the resident had $4642.05 available in his trust account effective 08/02/22. This was over the
maximum allotment of $2000.00. Record review revealed no evidence of a spend down notice being
provided for Resident #57.
On 08/04/22 at 1:25 P.M. interview with Business Office (BM) #130 verified this resident did not receive a
spend down notification after the account reached $2000.00. She also verified the remaining
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 25
Event ID:
365398
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0569
balance was above the specified limit.
Level of Harm - Minimal harm
or potential for actual harm
2. Resident #74 was admitted to the facility on [DATE] with diagnoses including atherosclerosis, cognitive
communication deficit, acute sinusitis, venous thrombosis, muscle weakness, myocardial infarction, anxiety,
depression, COVID-19, dementia, diabetes mellitus type II, hypertension, and peripheral vascular disease.
Residents Affected - Some
Review of the MDS 3.0 assessment, dated 07/20/22 revealed the resident had no cognitive impairment.
Review of Resident #25's financial records revealed she received Medicaid. According to her current
account statement, the resident had $4118.00 available in her trust account effective 08/02/22. This was
over the maximum allotment of $2000.00. Record review revealed no evidence of a spend down notice
being provided for Resident #74.
On 08/04/22 at 1:25 P.M. interview with BM #130 verified this resident did not receive a spend down
notification after the account reached $2000.00. She also verified the remaining balance was above the
specified limit.
3. Resident #34 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease,
osteoporosis, muscle weakness, COVID-19, mononeuropathy, constipation, and bipolar disorder.
Review of the MDS 3.0 assessment, dated 07/04/22 revealed the resident had severe cognitive impairment.
Review of Resident #34's financial records revealed she received Medicaid. According to her current
account statement, the resident had $4529.26 available in her trust account effective 08/02/22. This was
over the maximum allotment of $2000.00. Record review revealed no evidence of a spend down notice
being provided for Resident #34.
On 08/04/22 at 1:25 P.M. interview with BM #130 verified this resident did not receive a spend down
notification after the account reached $2000.00. She also verified the remaining balance was above the
specified limit.
4. Resident #37 was admitted to the facility on [DATE] with diagnoses including atherosclerosis, dysphagia,
COVID-19, muscle weakness, scapular fracture, cognitive communication deficit, diabetes mellitus type II,
depression, anxiety, and anorexia.
Review of the MDS 3.0 assessment, dated 07/02/22 revealed the resident had moderate cognitive
impairment.
Review of Resident #37's financial records revealed she received Medicaid. According to her current
account statement, the resident had $4686.22 available in her trust account effective 08/02/22. This was
over the maximum allotment of $2000.00. Record review revealed no evidence of a spend down notice
being provided for Resident #37.
On 08/04/22 at 1:25 P.M. interview with BM #130 verified this resident did not receive a spend down
notification after the account reached $2000.00. She also verified the remaining balance was above the
specified limit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 2 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, interview and facility policy and procedure review the facility failed to
maintain Resident #288's privacy when the resident was not properly dressed resulting in the resident
being exposed to others in the hallway from in the room. This affected one resident (#288) of one resident
reviewed for dignity.
Residents Affected - Few
Findings Include:
Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting
diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of
pacemaker.
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/29/22
revealed the resident had clear speech, understood others, made himself understood and had a moderate
cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10. The assessment
revealed the resident required extensive assistance of two staff for bed mobility, dressing, toilet use,
personal hygiene and limited assistance of two staff for transfers and ambulation.
Review of the plan of care, dated 08/02/22 revealed the resident had a physical functioning deficit related to
mobility impairment and self-care impairment. Interventions included call light within reach, encourage
choices with care, praise efforts at participation nail care as needed, rehab therapy services as ordered and
walking assistance.
On 08/01/22 at 11:45 A.M., observation of Resident #288 from the hallway revealed the resident was sitting
up in a chair at the bedside with no pants on and the resident's genitalia visible from the hallway. The
resident waved the surveyor into the room at the time of the observation and stated, They have left me like
this for a week.
On 08/01/22 at 11:48 A.M interview with State Tested Nursing Assistant (STNA) #111 verified the resident
was inappropriately dressed and the resident's genitalia were visible from the doorway.
Review of the facility policy titled Dignity revealed the purpose of the policy was to ensure residents were
cared for in a manner and in an environment that maintains or enhances resident's dignity and respect in
full recognition of his/her individuality. Dignity meant that in their interactions with residents, staff carry out
activities which assist the resident to maintain and enhance his/her self-esteem and self worth. Essential
points include to assist with dressing resident appropriately.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 3 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
Resident #288's medical record revealed an admission date of 07/22/22 with the admitting diagnoses of
COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of pacemaker.
Residents Affected - Few
Review of the resident's clinical health status evaluation, dated 07/23/22 revealed the resident was admitted
to the facility with an ostomy.
Review of the resident's comprehensive Minimum Data Set (MDS) assessment, dated 07/29/22 revealed
the resident had clear speech, understood others, made himself understood and had a moderate cognitive
deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment
revealed the resident required extensive assistance of two staff for bed mobility, dressing, toilet use,
personal hygiene and limited assistance of two staff for transfers and ambulation. The assessment was not
coded as the resident having an ostomy.
Review of the resident's plan of care failed to identify the resident's colostomy.
Review of the monthly physician's orders for August 2022 failed to identify any orders for the care of the
resident's colostomy.
On 08/01/22 at 11:44 A.M. observation of the resident revealed the resident's colostomy was full of yellow
liquid stool.
On 08/04/22 at 1:44 P.M. interview Registered Nurse (RN) #118 verified the resident's ostomy was not
captured/coded on the comprehensive MDS 3.0 assessment, dated 07/29/22.
Based on observation, record review and interview the facility failed to ensure Minimum Data Set (MDS) 3.0
assessments were accurate for Resident #71 related to the use of anti-depressant medications and for
Resident #288 related to an ostomy appliance. This affected two residents (#71 and #288) of 26 residents
whose MDS 3.0 assessments were reviewed.
Findings Include:
1. Record review revealed Resident #71 was admitted to the facility on [DATE] with a diagnosis of
depression.
Review of the physician's orders revealed an order, dated 07/12/22 for the anti-depressant medication,
Lexapro 20 milligrams (mg) to be administered once daily due to a diagnosis of depression.
Review of the care plan, dated 07/12/22 revealed the resident was receiving anti-depressant medication.
Interventions included to observe for side effects, consult the pharmacist as needed and provide
medication as ordered.
Review of the Medication Administration Record (MAR) for 07/2022 revealed the resident received the
Lexapro as ordered once a day from 07/13/22 through 07/19/22.
Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 07/19/22 revealed the resident
had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 13
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 4 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(out of 15). The assessment revealed the resident received no anti-depressant medications during the
seven day assessment reference/ look back period.
On 08/03/22 at 10:45 A.M. interview with Registered Nurse (RN) #118 verified Resident #71 received the
anti-depressant medication from 07/13/22 through 07/19/22 and the use of the anti-depressant medication
had not been coded accurately on the admission MDS 3.0 assessment dated [DATE].
Event ID:
Facility ID:
365398
If continuation sheet
Page 5 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to ensure baseline care planning was comprehensive and
included information related to activities of daily living and/or wound care. This affected two residents (#52
and #62) of 26 residents whose assessments and care plans were reviewed.
Findings Include:
1. Record review revealed Resident #52 was admitted to the facility on [DATE] with diagnoses including
muscle weakness, atrial fibrillation, type two diabetes and cognitive communication deficit.
Review of the facility baseline care plan summary, dated 07/02/22 revealed the plan failed to include
information regarding the level of assistance the resident required with activities of daily living (ADL).
Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 07/08/22 revealed the resident
had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15 (out of 15). The
assessment revealed the resident required limited assistance from two staff members for bed mobility,
toileting and transfers and supervision with set up assistance from staff for eating.
On 08/04/22 at 1:35 P.M. interview with Registered Nurse (RN) #118 verified the baseline care plan
completed for Resident #52 did not include information providing staff the level of assistance the resident
required with ADL's.
2. Record review revealed Resident #62 was admitted to the facility on [DATE] with diagnoses including
encounter for orthopedic aftercare following surgical amputation, non-pressure chronic ulcer of the right
heel and midfoot, muscle weakness, cognitive communication deficit, peripheral vascular disease,
non-pressure chronic ulcer of left heel and midfoot, type two diabetes mellitus, and chronic systolic heart
failure.
Review of the facility Clinical Health Status Evaluation assessment, dated 07/07/22 revealed the resident
had wounds to the left and right heel and right toe which were covered with a treatment.
Review of the facility baseline care plan Summary, dated 07/08/22 revealed the plan indicated the
resident's skin was intact and failed to include information related to the left and right heel and right toe
wounds as noted on the assessment.
Review of the admission MDS 3.0 assessment, dated 07/14/22 revealed the resident had intact cognition
evidenced by a BIMS assessment score of 15 (out of 15). The assessment revealed the resident required
staff supervision with one person physical assistance for bed mobility, transfers and toileting, and staff
supervision with set-up help only for eating. This MDS assessment revealed the resident had diabetic foot
ulcers and surgical wounds.
On 08/02/22 at 4:14 P.M. interview with RN #66 verified Resident #62 had wounds present since admission
to the facility and verified the baseline care plan summary, dated 07/08/22 was inaccurate as it described
the residents skin as being intact and did not indicate the presence of any wounds.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 6 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0661
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure necessary information is communicated to the resident, and receiving health care provider at the
time of a planned discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed record review and interview the facility failed to ensure a complete and accurate discharge summary
was provided for Resident #13 at the time of discharge. This affected one resident (#13) of three residents
reviewed for transfer/discharge.
Findings Include:
Review of Resident #13's closed medical record revealed the resident was admitted to the facility on [DATE]
with diagnoses including end stage renal disease, difficult ambulation, dysphagia, cognitive communication
deficit, hypertension, hypothyroidism, renal dialysis, urinary tract infection, atrial fibrillation, atherosclerosis,
insomnia and glaucoma. Resident #13 was discharged home on [DATE].
Review of the Minimum Data Set (MDS) 3.0 assessment, dated 05/20/22 revealed the resident had no
cognitive impairments.
Review of the Discharge summary, dated [DATE] revealed the summary failed to include medications the
resident was ordered/receiving, evidence of any prescriptions provided at discharge, information related to
any upcoming appointments or the resident's dialysis schedule being provided.
On 08/03/22 at 12:05 P.M. interview with the Administrator verified the discharge summary provided to
Resident #13 did not include the above information and failed to ensure ongoing coordination of care
following the resident's discharge.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 7 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview the facility failed to ensure residents who required staff assistance
with activities of daily living received adequate and timely assistance with personal care to maintain proper
hygiene/grooming/nail care. This affected three residents (#62, #75 and #288) of six residents reviewed for
activities of daily living.
Residents Affected - Few
Findings Include:
1. Review of Resident #75's medical record revealed an admission date of 07/13/20 with the admitting
diagnoses of trochanteric bursitis of left hip, generalized muscle weakness, Alzheimer's disease, dementia
with behavioral disturbances, low back pain, hypertension, thoracic aortic aneurysm and hearing loss.
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/20/22
revealed the resident had clear speech, sometimes understood others, sometimes made herself
understood and had a severe cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS)
score of zero (out of 15). The assessment revealed the resident required assistance from one staff for
personal hygiene including nail care.
Review of the plan of care, dated 07/22/22 revealed the resident had a self-care deficit related to impaired
cognition and poor balance. Interventions included nail care as needed and personal hygiene assistance
from one staff.
Review of the monthly physician's orders for August 2022 revealed no orders related to nail care.
On 08/01/22 at 3:46 P.M. observation of Resident #75's nails revealed they were long, jagged with a large
build up of brown substance under the nails.
On 08/01/22 at 3:50 P.M. interview with the Administrator verified the resident's nails were long, jagged and
dirty.
2. Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting
diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of
pacemaker.
Review of the resident's comprehensive MDS 3.0 assessment, dated 07/29/22 revealed the resident had
clear speech, understood others, made himself understood and had a moderate cognitive deficit as
indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment revealed
the resident required extensive assistance from two staff for bed mobility, dressing, toilet use, personal
hygiene and limited assistance from two staff for transfers and ambulation.
Review of the plan of care, dated 08/02/22 revealed the resident had a physical functioning deficit related to
mobility impairment and self-care impairment. Interventions included call light within reach, encourage
choices with care, praise efforts at participation nail care as needed, rehab therapy services as ordered and
walking assistance.
On 08/01/22 at 11:45 A.M. observation of Resident #288 revealed his fingernails were long, jagged
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 8 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
and had a brown substance under the nails. Further observation revealed the resident had several days of
facial hair growth.
On 08/01/22 at 11:48 A.M. interview with State Tested Nursing Assistant (STNA) #111 verified the
resident's nails were long, jagged and had a brown substance under the nail and was unshaven.
Residents Affected - Few
3. Record review revealed Resident #62 was admitted to the facility on [DATE] with diagnoses including
muscle weakness, cognitive communication deficit, peripheral vascular disease, type two diabetes mellitus
and chronic systolic heart failure.
Review of the admission MDS 3.0 assessment, dated 07/14/22 revealed the resident had intact cognition
evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15 (out of 15). The
assessment revealed the resident required supervision with one person physical assist for bed mobility,
transfers, personal hygiene and toileting.
On 08/01/22 at 10:10 A.M. Resident #62 was observed lying in bed. The resident's fingernails were
observed to be approximately one quarter of an inch long with dirt underneath.
On 08/02/22 at 9:22 A.M. interview with Resident #62 revealed the resident had requested staff assistance
with trimming and cleaning nails but had been told only the nurse could provide nail care due to a diagnosis
of diabetes.
On 08/02/22 at 9:22 A.M. observation revealed Resident #62's fingernails continued to be long with dirt
underneath.
On 08/03/22 at 8:25 A.M. during a follow up interview, Resident #62 revealed a request had previously
been made to staff to receive nail care (cleaning and trimming) every day. A night shift nurse reported staff
had been unable to locate nail trimmers.
On 08/03/22 at 8:25 A.M. Resident #62's continued to be long with dirt underneath with no evidence they
had been trimmed or cleaned.
On 08/03/22 at 8:28 A.M. interview with State Tested Nursing Assistant (STNA) #149 verified the resident's
fingernails were long and dirty and needed to be trimmed and cleaned. STNA #149 revealed the nurse had
to complete fingernail care for the resident due to his diagnoses of diabetes.
On 08/03/22 at 8:35 A.M. interview with Licensed Practical Nurse (LPN) #112 revealed facility nurses were
required to trim fingernails for all diabetic residents.
On 08/03/22 at 3:00 P.M. interview with Registered Nurse (RN) #66 revealed facility STNA staff were
allowed to provide care of fingernails, including trimming, for residents who had a diagnosis of diabetes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 9 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview the facility failed to develop and implement a comprehensive and
individualized activity program to meet the total care needs of Resident #74. This affected one resident
(#74) of three residents reviewed for activities.
Residents Affected - Few
Findings Include:
Record review revealed Resident #74 was admitted to the facility on [DATE] with diagnoses including
anxiety, muscle weakness, and cognitive communication deficit.
Review of the care plan, revised 11/05/19 revealed the resident enjoyed activities including board games,
trivia, bluegrass music and watching animal planet.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 07/20/22 revealed the resident
had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15 (out of
15). The assessment revealed the resident required staff supervision with bed mobility, transfers, toileting
and eating.
On 08/01/22 at 3:30 P.M. interview with Resident #74 revealed the facility did not have enough activities.
The resident stated activities occurred only twice a day with none occurring after 5:00 P.M. and only
sometimes on the weekends. The resident stated there were only two activity employees and one of them
often got pulled from activities to assist with providing resident care.
Review of the activity schedules for 06/2022, 07/2022 and 08/2022 revealed activities were scheduled at
10:00 A.M. and 2:00 P.M. seven days a week. There were no activities scheduled to occur in the evenings.
Review of the employee schedule for Activity Director #104 for 07/2022 revealed the employee was
scheduled to work from 8:00 A.M. to 4:30 P.M. Monday through Friday and scheduled to be off work every
Saturday and Sunday with the exception of Sunday 07/17/22 when the employee was scheduled to work
from 12:30 P.M. to 3:00 P.M.
Review of the employee schedule for Activity Aide #163 for 07/2022 revealed the employee was scheduled
to work from 9:00 A.M. to 5:30 P.M. Monday through Friday and scheduled to be off work every Saturday
and Sunday with the exception of Sunday 07/03/22 when the employee was scheduled to work from 1:00
P.M. to 3:00 P.M.
Multiple observations from 08/01/22 through 08/04/22 revealed Activity Director #104 and Activity Aide
#163 were observed to be assisting facility staff with resident care and services which did not include
scheduled or other activities.
On 08/03/22 at 12:50 P.M. interview with Activity Director #104 and Activity Aide #163 verified activities
were not conducted in the evenings or on most weekend days due to no activity staff being scheduled. They
stated there were times when activity employees were pulled to the floor to assist with providing resident
care and services not associated with activities.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 10 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, facility policy and procedure review and interview the facility failed to ensure
adequate care and services were provided to residents receiving hospice care, care of non-pressure
wounds and/or for diabetic blood sugar monitoring. This affected one resident (#61) of one resident
reviewed for Hospice services, one resident (#62) of two residents reviewed for skin conditions and two
residents (#62 and #71) of five residents reviewed for unnecessary medication use.
Residents Affected - Few
Findings Include:
1. Record review revealed Resident #61 was admitted to the facility on [DATE] with diagnoses including
dementia, Alzheimer's disease, cognitive communication deficit and muscle weakness.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 07/13/22 revealed the resident
was assessed to have moderately impaired cognition. This assessment revealed the resident was assessed
to require extensive assistance from two staff members for bed mobility, transfers and toileting and
extensive assistance from one staff member for eating. The assessment revealed the resident received
Hospice services while residing at the facility.
Review of the progress notes, dated 07/01/22 through 08/03/22, revealed there was no documentation from
the Hospice provider available regarding care and services Hospice staff had provided to the resident.
On 08/04/22 at 9:32 A.M. interview with Registered Nurse (RN) #66 verified the facility did not have copies
of the Hospice providers visit notes available at the facility. RN #66 indicated the provider completed them
electronically and did not send copies to the facility. RN #66 revealed the facility had received the physical
notes by fax the day before.
On 08/04/22 at 2:20 P.M. interview with Licensed Practical Nurse (LPN) #155 revealed the Hospice nurse
visited Resident #61 several times a week and provided verbal updates to staff regarding care provided.
LPN #155 verified there was not a way for staff members to go back and view the progress notes regarding
the resident's Hospice visits as they were not maintained in the facility.
2. Record review revealed Resident #62 was admitted to the facility on [DATE] with diagnoses including
encounter for orthopedic aftercare following surgical amputation, non-pressure chronic ulcer of the right
heel and mid-foot, muscle weakness, cognitive communication deficit, peripheral vascular disease,
non-pressure chronic ulcer of left heel and mid-foot, type two diabetes mellitus and chronic systolic heart
failure.
Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 07/14/22 revealed the resident
had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15 (out of
15). The assessment revealed the resident was assessed to require supervision with one person physical
assist for bed mobility, transfers and toileting and staff supervision with set-up help only for eating. This
resident was assessed to have diabetic foot ulcers and surgical wounds.
a. Review of the facility Clinical Health Status Evaluation assessment, dated 07/07/22 revealed the resident
had wounds to the left heel, right heel, and right great toe which were covered with a treatment. There were
no measurements of the wounds or description of the wound bed, presence of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 11 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
drainage or presence of infection.
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility baseline care plan summary assessment, dated 07/08/22 documented the resident's
skin was intact.
Residents Affected - Few
Review of the facility Skin and Wound Evaluation, dated 07/11/22, revealed the resident had a surgical
wound present to the first digit on the right foot which measured 4.9 centimeters (cm) long by 2.7 cm wide
which was stable. No depth was noted. There was no documentation of the appearance of the wound bed,
presence of drainage, or presence of signs or symptoms of infection.
Review of the facility Skin and Wound Evaluation, dated 07/11/22 revealed the resident had a diabetic
wound present to the left heel which measured 4.3 cm long by 3.3 cm wide which was stable. No depth was
noted. There was no documentation of the appearance of the wound bed, presence of drainage, or
presence of signs or symptoms of infection.
Review of the facility Skin and Wound Evaluation, dated 07/11/22 revealed the resident had a diabetic
wound present to the right heel which measured 1.9 cm long by 1.7 cm wide which was stable. No depth
was noted. There was no documentation of the appearance of the wound bed, presence of drainage, or
presence of signs or symptoms of infection.
Review of the care plan, dated 07/12/22 revealed the resident had a diabetic left heel ulcer-present upon
admission. Interventions included to conduct weekly skin inspection, nutritional and hydration support,
treatments as ordered and weekly wound assessments.
Review of the care plan, dated 07/12/22 revealed the resident had a diabetic right heel ulcer-present upon
admission. Interventions included to conduct weekly skin inspection, nutritional and hydration support,
treatments as ordered, and weekly wound assessments.
Review of the facility Skin and Wound Evaluation, dated 07/20/22 revealed the resident had a surgical
wound present to the first digit on the right foot which measured 5.9 cm long by 3.1 cm wide which was
stable. No depth was noted. There was no documentation of the appearance of the wound bed, presence of
drainage, or presence of signs or symptoms of infection.
Review of the facility Skin and Wound Evaluation, dated 07/20/22 revealed the resident had a diabetic
wound present to the left heel which measured 4.5 cm long by 4.3 cm wide which was stable. No depth was
noted. There was no documentation of the appearance of the wound bed, presence of drainage, or
presence of signs or symptoms of infection.
Review of the facility Skin and Wound Evaluation, dated 07/20/22 revealed the resident had a diabetic
wound present to the right heel which measured 2.0 cm long by 1.6 cm wide. The progress of the wound
was not documented. No depth was noted. There was not documentation of the appearance of the wound
bed, presence of drainage, or presence of signs or symptoms of infection.
Review of the Wound Care Center progress note, dated 07/26/22 revealed the resident had an amputation
site to the first digit on the right foot which measured 3.0 cm long by 1.5 cm wide. Foul odor was
documented to be present after cleansing. There was a large amount of slough documented to be present.
There was a medium amount of purulent exudate documented which was yellow, brown, green in color.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 12 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the Wound Care Center progress note, dated 07/26/22 revealed the resident had a diabetic
wound to the left heel which measured 4.3 cm long by 3.3 cm wide. There was no foul odor after cleansing.
There was a small among of serosanguineous drainage which was red, brown color. There was a large
among of slough documented to be present.
Review of the Wound Care Center progress note, dated 07/26/22 revealed the resident had a diabetic
wound to the right heel which measured 2.9 cm long by 1.9 cm wide. There was no foul odor after
cleansing. There was a small amount of serosanguinous drainage which was red, brown color. There was a
large amount of slough documented to be present.
Review of the active, discontinued, and completed physician's orders for Resident #62 revealed no
treatment orders had been obtained or implemented for this resident until 07/11/22, four days after the
resident was admitted to the facility.
Review of the physician's orders for wound care treatments to the left heel, right heel, and right great toe,
dated 07/11/22 through 07/31/22, all revealed treatments were to be completed daily as ordered.
Review of the Treatment Administration Record, dated 07/2022, revealed there was no documented
evidence of the treatment being completed to the resident's diabetic left heel wound on 07/14/22, 07/18/22,
07/24/22, 07/28/22, 07/30/22, or 07/31/22. There was no documented evidence of the treatment being
completed to the resident's surgical wound to the right great toe on 07/14/22, 07/18/22, 07/20/22, 07/24/22,
07/28/22, 07/30/22, or 07/31/22. There was no documented evidence of the treatment being completed to
the resident's diabetic right heel wound on 07/14/22, 07/18/22, 07/24/22, 07/28/22, 07/30/22, or 07/31/22.
Review of the progress note, dated 07/26/22 revealed the resident returned from a scheduled wound care
appointment and had a follow up appointment scheduled for 08/02/22 at 8:30 A.M.
Review of the progress note, dated 08/02/22 revealed the resident's scheduled appointment with the wound
care center had been rescheduled due to not having transportation available.
On 08/01/22 at 10:10 A.M. Resident #62 was observed with bandages to the left and right heel and right
great toe amputation site. The bandages were all observed to be loose, saturated with drainage, and were
labeled with a date changed of 07/30/22. Drainage from the wounds was observed on the resident's bed
sheets. At the time of the observation, interview with Resident #62 revealed the bandages were not
changed the day before and were not always changed daily as ordered. Resident #62 stated he had an
appointment at the wound care center the next day and was unsure if transportation had been scheduled.
State Tested Nursing Assistant (STNA) #149 entered the room and informed Resident #62 that STNA #110
would be transporting him to his wound care appointment the following day.
On 08/01/22 at 10:18 A.M. interview with LPN #102 verified the bandages on Resident #62's left and right
heel and right great toe were loose, saturated with drainage, and were labeled with a date changed of
07/30/22. LPN #102 verified the treatments were scheduled to be changed daily.
On 08/02/22 at 3:30 P.M. interview with LPN #102 and RN #139 revealed the facilities policy was to
measure and assess wounds every seven days and document in the electronic medical record. They stated
Resident #62 had not been able to attend the scheduled wound care appointment on 08/02/22 as STNA
#110 who provided the transportation had been double booked.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 13 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
On 08/03/22 at 11:10 A.M. interview with STNA #110 revealed the employee provided facility transportation
for residents to appointments. STNA #110 stated Resident #62 had an appointment scheduled for the
morning of 08/02/22 and so did another resident and the employee was unable to transport both at the
same time. STNA #110 stated the nurse told her to transport the other resident and rescheduled the
appointment for Resident #62.
Residents Affected - Few
On 08/03/22 at 3:00 P.M. interview with RN #66 verified there had not been wound care orders in place for
the wounds to Resident #62's left heel, right heel, or right great toe surgical site until 07/11/22, four days
after the resident was admitted to the facility. RN #66 verified there was no documentation of a wound
assessment for these areas until 07/11/22. The Director of Nursing (DON) verified wound assessments
were completed on 07/11/22 and 07/20/22 at the facility and on 07/26/22 at the wound care center. RN #66
verified wound assessments completed at the facility on 07/11/22 and 07/20/22 did not contain
documentation regarding the appearance of the wound bed, presence of drainage, or presence of infection.
On 08/04/22 at 10:00 A.M. interview with Nurse Practitioner #172 revealed the attending physician normally
provided wound care orders. Nurse Practitioner #172 revealed wounds should not go without treatment
orders for more than a day or so due to potential complications.
b. Review of Resident #62's active physicians order, dated 07/26/22 revealed an order for blood sugar
testing to be completed before meals and at bedtime. There were not parameters for reporting abnormal
blood sugar levels present in the order.
Review of the Medication Administration Record (MAR) for 07/2022 and 08/2022 revealed on 07/27/22 at
8:00 P.M. the resident's blood sugar level was documented as being 462, on 07/28/22 the resident's blood
sugar level was documented as being 462, on 08/01/22 at 4:00 P.M. the resident's blood sugar level was
documented as being 463, and on 08/02/22 the resident's blood sugar level was documented as being 435.
Review of the progress notes, dated 07/27/22 through 08/02/22, revealed there was no documentation of
reporting the elevated blood sugar results to the physician or nurse practitioner.
On 08/03/22 at 9:35 A.M. interview with LPN #112 revealed orders for blood sugar monitoring were to
contain parameters for abnormal results which were to be reported to the physician or nurse practitioner;
the parameters were normally results below 70 or above 400 and the notification was to be documented in
the resident's electronic health record. LPN #112 verified the physician' orders for Resident #62 did not
contain parameters for reporting abnormal blood sugar levels.
On 08/04/22 at 10:00 A.M. interview with Nurse Practitioner #172 revealed the parameters for reporting
abnormal blood sugar results should be under 60 or 70 and above 400 or 450 depending upon the
resident.
Review of the facility undated policy titled Diabetes Management Education, revealed the following element
was in place for the center to demonstrate satisfactory compliance with the guideline: physician notification
parameters.
3. Record review revealed Resident #71 was admitted to the facility on [DATE] with a diagnosis including
type two diabetes mellitus.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 14 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the active physician's orders revealed an order, dated 07/12/22 for blood sugar testing to be
completed before meals and at bedtime. Review of the orders revealed there were no parameters for
reporting abnormal blood sugar levels provided.
Review of the care plan, dated 07/12/22 revealed the resident had an alteration in blood glucose.
Interventions included to report abnormal results per physician parameters/guidelines.
Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 07/19/22 revealed the resident
had intact cognition evidenced by a BIMS assessment score of 13 (out of 15). The assessment revealed the
resident was assessed to require staff supervision for eating and bed mobility and limited assistance from
one staff member for transfers and toileting.
Review of the MAR for 07/2022 and 08/2022 revealed on 07/30/22 at 11:00 A.M. the resident's blood sugar
level was documented as being 417, on 08/01/22 at 11:00 A.M. the resident's blood sugar level was
documented as being 425, and on 08/01/22 at 4:00 P.M. the resident's blood sugar level was documented
as being 462.
Review of the progress notes, dated 07/30/22 through 08/01/22 revealed there was no documented
evidence of reporting blood sugar results to the physician or nurse practitioner.
On 08/03/22 at 9:35 A.M. interview with LPN #112 revealed orders for blood sugar monitoring were to
contain parameters for abnormal results which were to be reported to the physician or nurse practitioner;
the parameters were normally results below 70 or above 400 and the notification was to be documented in
the residents electronic health record. LPN #112 verified the physician's orders for Resident #71 did not
contain parameters for reporting abnormal blood sugar levels.
On 08/04/22 at 10:00 A.M. interview with Nurse Practitioner #172 revealed the parameters for reporting
abnormal blood sugar results should be under 60 or 70 and above 400 or 450 depending upon the
resident.
Review of the facility undated policy titled Diabetes Management Education revealed the following element
was in place for the center to demonstrate satisfactory compliance with the guideline: physician notification
parameters.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 15 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, facility policy and procedure review and interview the facility failed to develop
and implement a comprehensive pressure ulcer prevention and management program to ensure pressure
ulcers were timely and accurately assessed, to ensure treatments were initiated timely and provided to
promote healing of pressure ulcers and to prevent potential infection. This affected two residents (#283 and
#288) of three residents reviewed for pressure ulcers.
Residents Affected - Few
Findings Include:
1. Review of Resident #283's medical record revealed an initial admission date of 07/22/22 with the
admitting diagnoses of chronic congestive heart failure, pressure ulcer of sacral region, chronic kidney
disease, malaise, diabetes mellitus, non-pressure chronic ulcer to right lower leg and left lower leg, varicose
veins of right and left lower leg.
Review of the paper admission skin assessment dated [DATE] revealed the resident was admitted to the
facility with a Stage II (partial-thickness loss of skin with exposed dermis, presenting as a shallow open
ulcer) pressure ulcer to her coccyx, a Stage I (observable, pressure- related alteration of intact skin whose
indicators, as compared to an adjacent or opposite area on the body, may include changes in one or more
of the following parameters: skin temperature (warmth or coolness); tissue consistency (firm or boggy);
sensation (pain, itching); and/or a defined area of persistent redness in lightly pigmented skin, whereas in
darker skin tones, the injury may appear with persistent red, blue, or purple hues) pressure ulcer to her left
heel and her right heel was described as boggy.
Review of the clinical health status assessment, dated 07/23/22 revealed the resident was alert and
oriented to person and place. The assessment revealed the resident required physical assistance from staff
for bed mobility, transfers and toilet use. The assessment indicated the resident had an indwelling urinary
catheter and was incontinent of bowel. The resident reported pain to her legs at a level of four with the
worst pain being 10. The assessment indicated the resident was admitted with a Stage II pressure ulcer to
her coccyx and a Stage I pressure ulcer to both heels.
Review of the Braden Scale score dated 07/23/22 revealed a score of 12 indicating the resident was at risk
for skin breakdown.
Review of the plan of care, dated 07/25/22 revealed the resident had a Stage II pressure ulcer to her
coccyx. Interventions included complete Braden scale per center policy, float heels, nutritional and
hydration support, provide pressure reduction/relieving mattress, skin assessment to be completed per
center policy, treatments as ordered, turn/reposition with each round and as needed and weekly wound
assessment.
Review of the plan of care, dated 07/25/22 revealed the resident had Stage I pressure ulcer to the bilateral
heels. Interventions included complete Braden scale per center policy, float heels, nutritional and hydration
support, provide pressure reduction/relieving mattress, skin assessment to be completed per center policy,
treatments as ordered, turn/reposition with each round and as needed and weekly wound assessment.
Review of the weekly skin and wound evaluation, dated 07/26/22 revealed the resident was admitted with a
Stage III pressure ulcer to the right heel. There were no measurements or description of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 16 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
wound at that time.
Level of Harm - Minimal harm
or potential for actual harm
Review of the monthly physician's orders for August 2022 revealed an order, dated 07/28/22 for Betadine to
right heel twice daily.
Residents Affected - Few
Review of the medical record failed to provide evidence of a complete documented assessment of the
resident's Stage III pressure ulcer to the right heel. Further review revealed no assessment, description or
physician's order to treat the Stage II pressure ulcer to the resident's coccyx.
On 08/03/22 at 11:25 A.M. an attempt was made to observe care and visualize the resident's skin/pressure
ulcers. The resident refused to allow the surveyor to observe the areas to the coccyx, left heel and right
heel.
On 08/04/22 at 3:15 P.M. during an interview with Registered Nurse (RN) #166, the RN provided an
assessment of the pressure ulcer to the coccyx. The wound measured 0.8 centimeters (cm) in length by 0.5
cm width with 2.5 cm depth with a red wound bed and the surrounding tissue dry and flaky. The wound had
no drainage or odor. The RN also provided documentation of the right heel which was 2.8 cm in length by
1.8 cm width with 0.25 cm depth with red wound bed and light blood drainage.
On 08/04/22 at 3:22 P.M. interview with RN #166 verified the Stage II pressure ulcer to the resident's
coccyx and the Stage III pressure ulcer to the right heel had no documented assessment and no physician
ordered treatment in place for six days following the resident's admission to the facility.
2. Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting
diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of
pacemaker.
Review of the nurse's note, dated 07/22/22 at 7:11 P.M. revealed the resident was admitted to the facility
with a chronic sacral ulcer and scattered bruising on the bilateral forearms.
Review of the resident's clinical health status evaluation, dated 07/23/22 revealed the resident's skin
assessment was not completed.
Review of the Braden Scale assessment, dated 07/23/22 revealed a score of 19 indicating the resident was
at risk for skin breakdown.
Review of the weekly skin and wound evaluation, dated 07/25/22 revealed the resident was admitted to the
facility with a Stage IV (full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar
may be present on some parts of the wound bed. Often includes undermining and tunneling) pressure ulcer
to the coccyx measuring 12.7 cm in length by 1.0 cm width with no applicable documented as the depth.
The documentation included no description of the wound, treatment or interventions implemented by the
facility.
Review of the resident's admission body audit, dated 07/26/22 revealed the resident was admitted to the
facility with a Stage IV pressure ulcer to the right buttocks and a red coccyx.
Review of the plan of care, dated 07/28/22 revealed the resident was admitted to the facility with a Stage IV
pressure ulcer to coccyx. Interventions included complete Braden scale per facility policy, nutritional and
hydration support, provide pressure reduction/relieving mattress, provide through
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 17 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
skin care after incontinent episodes and apply barrier cream, treatment as ordered, cleanse Stage IV
pressure ulcer to right buttocks with cleanser, pack with Aquacel and cover with dry dressing daily, turn and
reposition with each round and as needed and weekly wound assessment.
Review of the resident's comprehensive MDS 3.0 assessment, dated 07/29/22 revealed the resident had
clear speech, understood others, made himself understood and had a moderate cognitive deficit as
indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment revealed
the resident required extensive assistance of two staff for bed mobility, dressing, toilet use, personal
hygiene and limited assistance from two staff for transfers and ambulation. The assessment indicated the
resident was occasionally incontinent of bladder and frequently incontinent of bowel. The assessment
indicated the resident was at risk for skin breakdown and was admitted to the facility with one Stage II
pressure ulcer and one Stage IV pressure ulcer. The assessment revealed the facility implemented
pressure ulcer/injury care, application of non-surgical dressings with or without topical medications other
than to feet and applications of ointments/medications other than to feet.
Review of the plan of care, dated 07/29/22 revealed the resident was admitted with a Stage II pressure
ulcer to the left buttocks. Interventions included complete Braden scale per facility policy, nutritional and
hydration support, provide pressure reduction/relieving mattress, provide through skin care after incontinent
episodes and apply barrier cream, treatment as ordered, apply dermaseptin ointment topically to left
buttocks every shift, turn and reposition with each round and as needed and weekly wound assessment.
Review of the plan of care dated 07/29/22 revealed the resident had increased risk for pressure ulcer
related to current skin breakdown present upon admit and need for mobility/toileting assist. Interventions
included apply dermaseptin ointment topically to sacrum every shift for preventative measure, complete
Braden scale per center policy, float heels, nutritional and hydration support, provide thorough skin care
after incontinent episodes and apply barrier cream, skin assessment to be completed per center policy.
Review of the monthly physician's order for August 2022 revealed an order (initiated 07/28/22, six days
following the resident's admission to the facility) to apply dermaseptin ointment topically to sacrum every
shift for preventative measures, apply dermaseptin ointment topically to left buttocks Stage II pressure ulcer
every shift and cleanse Stage IV ulcer to right buttocks with cleanser, pack with Aquacel and cover with dry
dressing daily at bedtime.
Review of the medical record revealed no skin assessments had been completed for pressure ulcer areas
to the left buttocks or the right buttocks.
Review of the weekly skin and wound evaluation, dated 08/01/22 revealed the Stage IV pressure ulcer to
the coccyx measured 2.3 cm in length by 0.7 cm width with not applicable documented as the depth. The
evaluation had no documented description of the wound. The wound was determined to be stable.
On 08/03/22 at 10:05 A.M. Licensed Practical Nurse (LPN) #136 was observed to complete the physician
ordered treatment to the resident's right buttocks, coccyx and the left buttocks. The LPN entered the room,
placed a barrier on the resident's bedside table and set the required supplies on the bed. The LPN then
washed her hands and applied a clean pair of disposable gloves. She then positioned the resident on his
right side and removed a soiled dressing (dated 08/03/22). She then sprayed the right buttocks wound and
the coccyx wound with wound cleanser and used the same four by four gauze to cleanse the wound. She
then changed her gloves without washing/sanitizing her hands and measured the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 18 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
right buttocks wound, which was 3.0 cm in length by 1.0 cm width. LPN #136 then stuck a green stick (a
wooden stick with sharp ends used to cleanse debris from under fingernails) inside the wound and
measured the depth at 1.5 cm. She then packed the wound with Aquacel and covered with a bordered foam
dressing. The LPN then measured the coccyx wound, which measured 3.0 cm in length by 1.0 cm width
with 100% slough tissue present. The LPN then applied dermaseptin ointment to the coccyx and left
buttock wounds. The coccyx was observed having a yellow scab with the surrounding tissue being red.
On 08/03/22 10:15 A.M. interview with LPN #136 verified the lack of separating the wounds to prevent the
potential spread of infection and using the green stick to obtain a measurement of the wound.
On 08/03/22 10:26 A.M. interview with RN #166 verified the lack of skin assessments, preventative
measures and treatments for Stage IV pressure ulcer to right buttocks, Stage II pressure ulcer to left
buttocks and red coccyx for six days following the resident's admission to the facility.
Review of the facility policy titled Skin Care Guideline, dated 07/2018 revealed all those admitted would be
observed for baseline skin condition and evaluated for risk of skin breakdown within 24 hours of admission.
The findings would be documented in the electronic medical record (EMR). Weekly review of the resident's
skin would be completed by the nurse and documented in the EMR. When an open area was identified
implement resident specific interventions immediately. Document evaluation of wound in EMR including:
location and staging, size, presence and location of undermining and tunneling, exudate if present (type,
color, odor and approximate amounts), pain, wound bed color and type of tissue including evidence of
healing (granulation or necrotic and reassess, re-evaluate and revise interventions when progress was not
noted within 14 days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 19 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, record review and staff interview the facility failed to identify, obtain a physician's
order and document the care of Resident #288's colostomy. This affected one resident (#288) of one
resident reviewed for bowel and bladder.
Findings Include:
Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting
diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of
pacemaker.
Review of the resident's clinical health status evaluation, dated 07/23/22 revealed the resident was admitted
to the facility with an ostomy.
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/29/22
revealed the resident had clear speech, understood others, made himself understood and had a moderate
cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The
assessment revealed the resident required extensive assistance of two staff for bed mobility, dressing, toilet
use and personal hygiene and limited assistance from two staff for transfers and ambulation. The MDS
assessment did not reflect the resident had an ostomy.
Review of the resident's plan of care failed to identify the resident's colostomy.
Review of the monthly physician's orders for August 2022 failed to identify any orders for the care of the
resident's colostomy.
On 08/01/22 at 11:44 A.M. observation of Resident #288 revealed the resident had a colostomy that was
full of yellow liquid stool.
On 08/03/22 at 3:08 P.M. interview with Registered Nurse (RN) #166 verified the resident had no orders for
the care of his colostomy, no care plan and the ostomy was not coded on the MDS assessment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 20 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Record
review revealed Resident #62 was admitted to the facility on [DATE] with diagnoses including encounter for
orthopedic aftercare following surgical amputation, non-pressure chronic ulcer of the right heel and
mid-foot, muscle weakness, cognitive communication deficit, peripheral vascular disease, non-pressure
chronic ulcer of left heel and mid-foot, type two diabetes mellitus and chronic systolic heart failure.
Residents Affected - Some
Review of documented weights revealed on [DATE] the resident weighed 143.5 pounds, on 07/11 the
resident weighed 140.8 pounds, on [DATE] the resident weighed 136.8 pounds, and on [DATE] the resident
weighed 136.6 pounds.
Review of the care plan, dated [DATE] revealed the resident had the potential for nutritional problems.
Interventions included to provide and serve supplements as ordered, provide and serve diet as ordered,
monitor intake and record every meal, weigh per orders and monitor/record/report to the physician weight
loss of more than three pounds in one week.
Review of the admission MDS 3.0 assessment, dated [DATE] revealed the resident had intact cognition
evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15 (out of 15). The
assessment revealed the resident was assessed to require supervision with one person physical assist for
bed mobility, transfers and toileting, and supervision with staff set-up help only for eating.
Review of the nurse practitioner (NP) progress note, dated [DATE] revealed the resident had a good
appetite consuming 75 to 100 percent of meals in the past five days and weight had decreased. There was
no documentation of additional interventions or orders to prevent additional weight loss.
On [DATE] at 9:32 A.M. interview with RN #66 verified weights were not always obtained weekly. RN #66
stated a list of needed weights was put out weekly on Fridays but sometimes not obtained by facility staff.
Review of the facility policy titled Weight Monitoring, dated [DATE] revealed weights were to be done upon
admission and then weekly for one month and then no less often than monthly thereafter.
4. Record review revealed Resident #71 was admitted to the facility on [DATE] with diagnoses including
cervical disc degeneration, unsteadiness on feet, history of falling, cognitive communication deficit, type two
diabetes mellitus, acquired absence of other left toes, depression, hypertension, chronic obstructive
pulmonary disorder and muscle weakness.
Review of documented weights revealed on [DATE] the resident weighed 170.4 pounds. There were no
additional weights documented for the resident.
Review of the care plan, dated [DATE] revealed the resident had the potential for nutritional problems.
Interventions included to weigh as ordered.
Review of the admission MDS 3.0 assessment, dated [DATE] revealed the resident had intact cognition
evidenced by a BIMS assessment score of 13 (out of 15). The assessment revealed the resident was
assessed to require staff supervision for eating and bed mobility and limited assistance from one staff
member for transfers and toileting.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 21 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
On [DATE] at 9:32 A.M. interview with RN #66 verified weights were not always obtained weekly. RN #66
stated a list of needed weights was put out weekly on Fridays but sometimes not obtained by facility staff.
Review of the facility policy titled Weight Monitoring, dated [DATE] revealed weights were to be done upon
admission and then weekly for one month and then no less often than monthly thereafter.
Residents Affected - Some
5. Review of Resident #26's closed medical record revealed the resident was admitted to the facility on
[DATE] and had diagnoses including dysphagia, muscle weakness, and adult failure to thrive. This resident
expired in the facility on [DATE].
Review of the care plan, dated [DATE] revealed the resident had nutritional problems. Interventions
included to provide and serve diet as ordered, monitor intake and record every meal, weigh and record as
ordered and registered dietitian to evaluate and make diet change recommendations as needed.
Review of the physician's orders revealed no orders for frequency of obtaining weight.
Review of recorded weights for the resident revealed on [DATE] the resident weighed 136.4 pounds, on
[DATE] the resident weighed 135.8 pounds, and on [DATE] the resident weighed 127.0 pounds indicating a
6.89 percent weight loss in one month. There were no additional documented weights available for review.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated [DATE] revealed the resident had
impaired cognition. The assessment revealed the resident was assessed to require extensive assistance
from two staff members for bed mobility, transfers and toileting and required limited assistance from one
staff member for eating.
Review of the dietary progress note, dated [DATE] revealed the resident had a weight loss of 6.9 percent in
one month. Recommendations included to begin weekly weights.
On [DATE] at 3:00 P.M. interview with Registered Nurse (RN) #66 verified the resident had been
documented to weigh 127.0 pounds on [DATE] resulting in a weight loss of over six percent in one month.
The RN #66 verified there was no documentation of review of weight loss or nutrition for this resident by the
Registered Dietitian until [DATE]. RN #66 verified weights were only documented on [DATE], [DATE] and
[DATE].
On [DATE] at 9:32 A.M. interview with RN #66 verified weights were not always obtained weekly. RN #66
stated a list of needed weights was put out weekly on Fridays but sometimes not obtained by facility staff.
Review of the facility policy titled Weight Monitoring, dated [DATE] revealed weights were to be done upon
admission and then weekly for one month and then no less often than monthly thereafter.
Based on record review, facility policy and procedure review and interview the facility failed to ensure
weight monitoring was completed for new admissions to timely identify weight loss, failed to implement
nutritional interventions to address weight loss and failed to ensure weights were obtained per facility policy
and reported/acted on appropriately. This affected five residents (#26, #62, #71, #73 and #288) of seven
residents reviewed for nutrition.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 22 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Findings Include:
Level of Harm - Minimal harm
or potential for actual harm
1. Review of Resident #73's medical record revealed an admission date of [DATE] with the admitting
diagnoses of encounter for orthopedic aftercare, generalized muscle weakness, dysarthria and anarthria,
dysphagia, presence of right artificial hip joint, adjustment disorder with depressed mood, history of
traumatic brain injury, anemia, hypothyroidism and right spastic hemiplegia.
Residents Affected - Some
Review of the resident's clinical health status evaluation, dated [DATE] revealed the resident's admission
weight was 149.3 pounds.
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated [DATE] revealed
the resident had clear speech, understood others, made himself understood and had no cognitive deficit as
indicated by a Brief Interview for Mental Status (BIMS) score of 15 (out of 15). The resident's weight was
coded at 149 pounds, with no weight loss and receiving a therapeutic diet.
Review of the plan of care, dated [DATE] revealed the resident had potential for nutritional concern related
to advanced age and dysphagia. Interventions included invite the resident to activities that promote
additional intake, monitor/document/report as needed any signs/symptoms of dysphagia,
monitor/record/report to physician as needed signs/symptoms of malnutrition, obtain and monitor
lab/diagnostic work as ordered, provide and serve diet as ordered, monitor intake and record every meal,
registered dietitian (RD) to evaluate and make diet change recommendations as needed and resident
reports allergies to corn, pepper, beef and caffeine.
Review of the RD nutritional assessment, dated [DATE] revealed the Registered Dietician (RD)
recommended to liberalize the resident's diet.
Review of the monthly physician's orders identified an order, dated [DATE] for a regular diet, regular texture
with thin liquids.
Review of the weight provided on [DATE] revealed the resident's weight was 135.8 pounds which was a
13.5 pound (9.04%) weight loss since admission to the facility.
Review of the medical record failed to provide written evidence the resident's weights were obtained and
monitored weekly following the admission to the facility.
On [DATE] at 9:32 A.M. interview with Registered Nurse (RN) #166 verified the facility should have obtained
weekly weights for four weeks following the resident's admission to the facility. The RN verified the resident
had a 13.5 pound (9.04%) weight loss with no interventions in place and no notification of the weight loss to
the physician.
Review of the facility policy titled Weight Monitoring, dated [DATE] revealed weights were to be done upon
admission and then weekly for one month and then no less often than monthly thereafter.
2. Review of Resident #288's medical record revealed an admission date of [DATE] with the admitting
diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of
pacemaker.
Review of the resident's clinical health status evaluation dated [DATE] revealed the resident's admission
weight was 160.4 pounds.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 23 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated [DATE] revealed
the resident had clear speech, understood others, made himself understood and had a moderate cognitive
deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment
revealed the resident required supervision with eating after set-up of meal. The resident's weight was coded
at 160 pounds with no known weight loss. The assessment indicated the resident received
parenteral/intravenous (IV) feeding and received a mechanically altered diet. The resident received 25% or
less of total calories from parenteral feeding and 500 milliliters (ml) or less of average fluid intake.
Review of the plan of care, dated [DATE] revealed the resident had nutritional problem or potential
nutritional problem related to increased protein needs for wound healing, mechanically altered diet texture,
altered nutrition related to labs requiring intravenous (IV) fluids, estimated intakes not meeting estimated
nutrition needs. Interventions included administer medications as ordered, obtain and monitor
lab/diagnostic work as ordered, obtain weight per order and monitor for changes, provide and serve diet as
ordered and Registered Dietician to evaluate and make diet change recommendations as needed.
Review of the monthly physician's orders for [DATE] revealed an order for a regular diet, dysphagia
mechanical soft texture and Remeron 15 milligrams (mg) by mouth daily at bedtime for appetite stimulant.
Review of the RD nutritional assessment, dated [DATE] revealed the resident weighed 160.4 pounds. The
RD made the recommendations for liquid protein supplement 30 ml by mouth twice daily to aide in wound
healing and Med pass 120 ml by mouth daily to meet estimated nutritional needs and for weight
maintenance.
Review of the resident's weight provided on [DATE] revealed the resident weighed 145.8 pounds which was
a 14.6 pound (9.10%) weight loss since admission on [DATE].
Review of the medical record failed to provide written evidence the resident's weights were obtained and
monitored weekly following the admission to the facility.
On [DATE] at 9:32 A.M. interview with Registered Nurse (RN) #166 verified the facility should have obtained
weekly weights for four weeks following the resident's admission to the facility. The RN verified the resident
had a 14.6 pound (9.10%) weight loss with no interventions in place and no notification of the weight loss to
the physician.
Review of the facility policy titled Weight Monitoring, dated [DATE] revealed weights were to be done upon
admission and then weekly for one month and then no less often than monthly thereafter.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 24 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/08/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, record review and interview the facility failed to ensure meals provided to Resident
#292 accommodated the resident's preferences and were nutritionally adequate. This affected one resident
(#292) of seven residents reviewed for nutrition.
Findings Include:
Review of Resident 292's medical record revealed an initial admission date of 07/20/22 with the admitting
diagnoses of fracture of lower end of right radius, difficulty walking, unsteadiness on feet, dementia,
depression and insomnia.
Review of the clinical health status evaluation revealed no documented diet preferences for the resident.
Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/27/22
revealed the resident had clear speech, understood others, made herself understood and had a moderate
cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The
assessment revealed the resident required supervision for eating. The resident's weight was coded as 133
pounds, with no weight loss.
Review of the plan of care, dated 07/27/22 revealed the resident had nutritional problem or potential
nutritional problem related to risk for unavoidable decline in cognition related to dementia and other medical
diagnoses. Interventions included to administer medications as ordered, obtain weight as ordered and
monitor for changes, provide and serve diet as ordered and RD to evaluate and make diet change
recommendations as needed.
Review of the resident's meal ticket revealed the resident liked fish. The ticket indicated, no meat, pork,
chicken, turkey. Send veggie tray. No gravy.
On 08/02/22 at 10:08 A.M. interview with the resident revealed she did not eat meat and the facility does
not offer substitutes. She revealed dietary sends extra vegetables for her at meals.
On 08/03/22 at 12:24 P.M. observation of the lunch meal revealed the resident was served peas, cucumber
salad and mashed potatoes with gravy and canned peaches. The meal tray contained no protein.
On 08/03/22 at 12:42 P.M. interview with Dietary Manager (DM) #135 verified the resident did not like/eat
meat and was not being provided substitute food items with similar nutritive protein. The DM also verified
dietary staff had not offered the resident fish and had no menu addressing the resident's primarily fruits and
vegetable diet.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 25 of 25